Sheffo v. AE Outfitters Retail Co.

CourtDistrict Court, D. Maryland
DecidedJuly 12, 2024
Docket1:24-cv-00399
StatusUnknown

This text of Sheffo v. AE Outfitters Retail Co. (Sheffo v. AE Outfitters Retail Co.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sheffo v. AE Outfitters Retail Co., (D. Md. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

MONICA SHEFFO, *

Plaintiff, *

v. * Civil Action No. RDB-24-0399

AE OUTFITTERS RETAIL CO., *

Defendant. *

* * * * * * * * * * * * * MEMORANDUM OPINION Plaintiff Monica Sheffo (“Plaintiff” or “Sheffo”) brings this action against Defendant AE Outfitters Retail Co. (“Defendant” or “AE Retail”), alleging claims of disability discrimination, hostile work environment, failure to grant reasonable accommodations, and retaliation, in violation of the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101 et seq. (ECF No. 1.)1 Currently pending before this Court is Defendant’s Motion to Compel Arbitration and Stay Proceedings (ECF No. 10). Sheffo has responded in opposition (ECF No. 13), and AE Retail replied (ECF No. 16). The parties’ submissions have been reviewed, and no hearing is necessary. See Local Rule 105.6 (D. Md. 2023). For the reasons stated herein, Defendant’s Motion to Compel Arbitration and Stay Proceedings (ECF No. 10) is GRANTED.

1 For clarity, this Memorandum Order cites to the ECF generated page number, rather than the page number at the bottom of the parties’ various submissions, unless otherwise indicated. Likewise, this Memorandum Order cites to the ECF generated document number, rather than the exhibit number provided by the parties’ various submissions. BACKGROUND I. Relevant Background on Parties From August 14, 2016 to March 2021, Plaintiff Monica Sheffo worked as an at-will

employee for Defendant AE Outfitters Retail Co.—a subsidiary of American Eagle Outfitters, Inc.—at AE Retail in Towson Town Center located in Towson, Maryland. (ECF No. 10-2 ¶ 7, ECF No. 13 at 4; ECF No. 1 ¶ 2.) Sheffo alleges that she “is an individual with several disabilities, including rheumatoid arthritis, osteomalacia, alopecia, and autism,” which limit Sheffo’s ability to work.2 (ECF No. 1 at¶¶ 7, 17–24.) Sheffo alleges that during her employment her supervisors mocked her for her disabilities, forced her to lift heavy items

despite her disabilities, and refused to provide accommodations for her disabilities such as a chair on which she could sit as she worked. (ECF No. 1 ¶¶ 14–85.) Sheffo alleges that these actions caused her “significant physical discomfort, increased risk of physical injury, and emotional distress for years as a consequence of her managers’ actions.” (ECF No. 1 ¶ 67.) Sheffo underwent surgery to reconstruct her foot in March 2021. (Id. ¶¶ 20, 68.) She did not return to work after the surgery, and she alleges that she was “constructively discharged”

sometime in May 2021. (Id. ¶ 78.). 3 II. The Associate Handbook and Arbitration Agreement Contained Therein In or around June 2019 and continuing into July 2019, AE Retail began distributing a

2 More specifically, Sheffo describes that her conditions (1) “prevent[] her from lifting objects heavier than twenty (20) pounds” (ECF No. 1 ¶ 18); (2) “render[] her bones weak and easily breakable” (id. ¶ 19); (3) “cause[] difficulty and pain while walking or standing for extended periods” (id.); (4) “affect[] her ability to understand new instructions and perform mathematical calculations quickly” (id. ¶ 23); and (5) require her “to be shown how to perform new tasks with clear instructions, sometimes given in different ways, and multiple times.” (Id. ¶ 24.) 3 AE Retail indicates that “Sheffo was separated as an employee in AEO’s system as of October 23, 2021.” (ECF No. 10-2 ¶ 7.) revised Associate Handbook (the “Handbook”), which contained a Dispute Resolution Program Agreement (“Arbitration Agreement” or “Agreement”) and Acknowledgment. (ECF No. 16-1 ¶¶ 4–5.) The first page of writing in the Handbook states “The Handbook provisions

are not promises. . . . The only exception is the Dispute Resolution Agreement, which is included here for your reference and for which you will be asked to specifically agree as part of your employment with [AE Retail].” (Id. at 7.) The Dispute Resolution Program Agreement makes clear in its introductory paragraphs that either a signature and/or application for or continued employment constitute acceptance of the Agreement: “[Y]our decision to apply for or continue employment with AEO and/or

your signature below constitutes your acceptance of the Dispute Resolution Program.” (ECF Nos. 10-3 at 4, 16-1 at 109.) Additionally, the Agreement provides: Any reference in this Program to AEO also will be a reference to all parents, subsidiaries, partners, divisions, and affiliated entities, and any companies that are acquired by AEO or its subsidiaries, parents, partners, divisions, or affiliates, and all benefit plans, the benefit plans’ sponsors, fiduciaries, administrators, affiliates, and all successors and assigns of any of them. (ECF Nos. 10-3 at 4, 16-1 at 109.) This clearly includes Defendant, who is a subsidiary to American Eagle Outfitters, Inc.4 (ECF No. 1 ¶ 2.) The Arbitration Agreement provides that: “[T]his Program applies to any dispute arising out of or related to your employment with AEO or the termination of your employment with AEO.” (ECF Nos. 10-3 at 4, 16-1 at 109.) In addition, the Agreement specifically outlines that it applies to the claims Plaintiff advances in this litigation. Specifically,

4 “AEO” is defined at the beginning of the Arbitration Agreement as “American Eagle Outfitters.” (ECF No. 16-1 at 109.) Thus, any reference to AEO in the Agreement includes Defendant AE Retail and American Eagle Outfitters, Inc. the Agreement provides that it applies “only to the resolution of disputes that otherwise could be resolved in a court of law,” including: “[t]ort or statutory claims for discrimination and/or harassment;” “claims for retaliation, wrongful termination, violation of public policy, personal

injury, negligence and unsafe working conditions;” and “claims for violation of any federal, state or other governmental law, common law, constitution, statute, regulation, or ordinance, including, but not limited to, the . . . Americans With Disabilities Act[.]” (ECF Nos. 10-3 at 5, 16-1 at 109–10.) Of further import here, the Agreement contains a delegation provision which states: “The Arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or

formation of this Program, including, but not limited to, any claim that all or part of this Program is void or voidable.” (ECF Nos. 10-3 at 9, 16-1 at 114.) At the end of the Arbitration Agreement is the Dispute Resolution Program Acknowledgement & Agreement. (ECF Nos. 10-4, 16-1 at 124.) It provides: I acknowledge and agree that I have received and carefully read this dispute resolution program and that I understand and agree to its terms. By applying for employment or continuing my employment with AEO and/or by signing below, I agree to this program and agree that I and AEO will arbitrate claims covered by this program. (ECF Nos. 10-4, 16-1 at 124.) In addition, the “Handbook Acknowledgment” provides that: I understand that the Handbook is not a contract of employment. Only the AEO Dispute Resolution Program, which stands as a separate contract but was provided to me with this Handbook for ease of reference, is a separate contract of employment. . . . By clicking the “I Agree” (if this is provided electronically to me) or by signing below (if this is presented in-print to me), I understand I am agreeing with and acknowledging each of the above statements. I understand that the only contract of employment that I have, unless it is signed by the Chief Executive Officer, is the contract that sets forth AEO’s Dispute Resolution Policy & Program, which is included with this Handbook for my ease of reference.” (ECF No.

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