Scott v. Phoenix Schools, Inc.

175 Cal. App. 4th 702, 96 Cal. Rptr. 3d 159, 29 I.E.R. Cas. (BNA) 1273, 2009 Cal. App. LEXIS 1075
CourtCalifornia Court of Appeal
DecidedJune 30, 2009
DocketC058539
StatusPublished
Cited by36 cases

This text of 175 Cal. App. 4th 702 (Scott v. Phoenix Schools, Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Scott v. Phoenix Schools, Inc., 175 Cal. App. 4th 702, 96 Cal. Rptr. 3d 159, 29 I.E.R. Cas. (BNA) 1273, 2009 Cal. App. LEXIS 1075 (Cal. Ct. App. 2009).

Opinion

Opinion

BLEASE, Acting P. J.

This is a wrongful termination action. Plaintiff Jennifer Scott was employed by defendant Phoenix Schools, Inc. (Phoenix), as the director of its Rocklin, California, preschool. She had the responsibility of assigning personnel to comply with the state regulations that set the minimum teacher-student ratios for childcare centers. (Cal. Code Regs., tit. 22, §§ 101216.3, 101416.5 & 101516.5.)

Phoenix terminated Scott in August 2006, shortly after she informed the parents of a prospective student that the school had no room for their child. Scott sued Phoenix, alleging her termination violated the public policy embodied in the state regulations. She alleged she was terminated for refusing to violate the staffing ratio regulations, the implication being that the admission of the extra child would have resulted in a regulatory violation. After a jury trial, judgment was entered in favor of Scott, awarding her $1,108,247 in compensatory and $750,000 in punitive damages.

Phoenix argues there was insufficient evidence to sustain the jury’s finding that it violated public policy when it terminated Scott, that the trial court erred in refusing to set aside the punitive damages award, that prejudicial evidentiary rulings compromised the fairness of the trial, and that the compensatory damage award was excessive and unsupported by the evidence.

In the published part of the opinion 1 we shall conclude there was substantial evidence that Phoenix violated public policy in dismissing Scott but there was insufficient evidence of malice or oppression to sustain the award of punitive damages and shall reverse the punitive damage award on that ground. We shall affirm the remainder of the judgment.

FACTUAL AND PROCEDURAL BACKGROUND

On July 31, 2006, Juanita McMaster arrived at Phoenix’s Rocklin preschool campus to visit the school in anticipation of sending her child to *706 preschool. McMaster did not have an appointment, and Scott was outside at the time supervising children. Scott gave McMaster an abbreviated tour because she needed to be outside to comply with the required teacher-student ratio. Scott estimated she spent 10 to 15 minutes with Juanita McMaster. Scott told McMaster there was currently no space for her child, but that there would be space available in a couple of weeks, and put her daughter’s name on a waiting list.

Juanita McMaster came back to the Rocklin school with her husband a couple of days later. This time, they were shown around by Suzie Aguirre, who was part of the school’s administrative staff. In contrast to the information Scott had given Mrs. McMaster two days earlier, Aguirre told the McMasters there was an immediate opening for their daughter.

Mr. McMaster sent an e-mail to Kelly Lister, who was the regional director for Phoenix. The message expressed the following complaint:

“When my wife arrived for her appointment she got a very cursory tour of the facility and felt that Jennifer was only doing it because she felt she had to, not out of any genuine interest. Jennifer was asked if they taught any Spanish to the child as other schools have this as a part of their curriculum. She was told no they do not teach Spanish. My wife’s response was ‘Oh that’s too bad because my daughter speaks Spanish at home with us.’ Jennifer’s response was ‘Well, all of the instruction is in English, so you should really think about whether she should be in this School.’ This was delivered in [a] manner my wife understood as seriously trying to discourage her from enrolling our daughter .... My wife asked if they had any spots available and was told ‘No, but you can get on the waiting list.’ She did this .... During her entire time with Jennifer she felt that Jennifer could not wait for her to leave and was only doing what she did out of some sense of obligation to her job. Just going through the motions, if you will.
“This morning (08/02/2006) my wife and I met at the pre-school and received another tour and introduction .... It was not with Jennifer. When we arrived she remembered my wife and pulled out the ‘Tickler File’ to find her information. After looking through the file 3 times she could not find my wife’s information and took us into the facility for a tour. It was a very good introduction to the facility, in fact, I liked it very much. During the tour it was mentioned that Spanish was taught at the school and our daughter would move from the ‘ladybugs’ into the 3 year old class most likely in February. I found [Aguirre] to be very informative, interested in the children and excited about the place she worked. As the tour was concluding, I asked if they had any availability and she said, ‘Yes, we have 3 or 4 spots right now and it is probably best if you get her in before September, as it tends to fill up quickly *707 around that time.’ ... As we left, my wife recounted with me once again what had happened on her tour with Jennifer.
“I went back in to the facility and confronted Jennifer and [Aguirre] about how my wife felt she was treated. She responded ‘Oh, I can’t imagine why.’ I asked her about availability and her response was to tell me that she put her on the waiting list and proceeded to show me the list .... I said ‘[Aguirre] just told me there were 3 or 4 spots available immediately.’ She gave a blank look to [Aguirre] (who confirmed availability) and then she began the backpedaling about having two teachers transfer, the school year starting on 8/26/06 and how she didn’t like to start new families before the new school year ended. None of this made any sense to me in regard to how this would limit my daughter enrolling immediately ....
“Needless to say, we will not be enrolling our daughter in the Rocklin pre-school.
“I await your response and sincerely hope that you can use this as a growth opportunity for your company. I have not decided if I feel further action is necessary on my part, it may be warranted as this type of behavior can not be allowed to continue.”

Lister forwarded the e-mail to Char Brohl, the senior vice-president of Phoenix’s parent company, Mini-Skools. Brohl made the decision to suspend Scott the next day. Scott was suspended for a day and a half, after which she took a preplanned week of vacation. During that week, the decision was made to terminate Scott because of poor job performance due to her failure to enroll the McMaster child.

The McMaster child was two years old. Out of nine total classrooms, the school had two classrooms for two- to three-year-old children who were not yet potty trained. The McMaster child would have gone into the Ladybugs classroom, which had only an aide permanently assigned to the room, and no qualified teacher permanently assigned. The Ladybugs classroom was short-staffed, because two teachers left during the summer.

Phoenix employed full-time, part-time, and temporary teachers and aides. The staff arrived at different times during the day, and the number of children attending changed from day to day. No teacher worked the entire eleven and one-half hours the school was open. If a teacher stepped out of the room, it was necessary to get another teacher in to replace her.

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Bluebook (online)
175 Cal. App. 4th 702, 96 Cal. Rptr. 3d 159, 29 I.E.R. Cas. (BNA) 1273, 2009 Cal. App. LEXIS 1075, Counsel Stack Legal Research, https://law.counselstack.com/opinion/scott-v-phoenix-schools-inc-calctapp-2009.