Davis v. Zurich American Insurance Co.

CourtDistrict Court, N.D. California
DecidedFebruary 3, 2021
Docket3:19-cv-04397
StatusUnknown

This text of Davis v. Zurich American Insurance Co. (Davis v. Zurich American Insurance Co.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Davis v. Zurich American Insurance Co., (N.D. Cal. 2021).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 HOWARD DAVIS, Case No. 3:19-cv-04397-WHO

8 Plaintiff, ORDER ON MOTION FOR SUMMARY 9 v. JUDGMENT; MOTIONS TO SEAL

10 ZURICH AMERICAN INSURANCE CO., Re: Dkt. No. 50, 57, 63, 66 Defendant. 11

12 13 INTRODUCTION 14 After working at defendant Zurich American Insurance Co. (“Zurich”) for more than 30 15 years, plaintiff Howard Davis was terminated at age 58, roughly 18 months after he got a new 16 supervisor. He claims the termination was because of his age. Zurich argues that he was fired 17 because Davis’s superiors found a file room filled with documents and items for which Davis was 18 responsible but had allegedly mishandled. Zurich moves for summary judgment that Davis’s 19 termination was not motivated by age and that there is no legal basis for his two other claims: that 20 it failed to pay overtime wages he was owed and that it terminated him without good cause in 21 violation of an implied contract. 22 Zurich’s motion for summary judgment on the age discrimination-based claims is denied. 23 Davis has presented sufficient evidence that his termination was pretextual and motivated by age 24 to create a material dispute of fact. Of particular note, Zurich’s rationale for firing him shifted 25 from the day it happened and an interrogatory it answered in this case to its arguments here. The 26 motion is granted on the overtime and good-cause contract claims. Zurich attempted to determine 27 whether Davis had worked overtime after it instructed him not to, and Davis told Zurich he had 1 representation. And Davis admits, and the contract documents establish, that Davis was an at will 2 employee and did not have an implied contract that he would be terminated only for good cause. 3 BACKGROUND 4 The parties agree on many—though not all—material facts. As described in detail below, 5 each draws a different narrative from those facts. I note when facts or interpretations of facts are 6 disputed. 7 Davis worked for Zurich for approximately 31 years in its San Francisco office. 8 Declaration of Howard Davis (“Davis Decl.”) [Dkt. No. 55] ¶¶ 2–3. In July 2018, Zurich 9 terminated him at age 58. Id. ¶ 2. 10 Davis worked in claims support, then as a bill reviewer and claims adjuster, and back to 11 claims support. Id. ¶ 8. In 2016, Zurich went through a round of layoffs for claims adjustment 12 roles. Davis was left as the only claims support employee in the San Francisco office; several 13 other such employees worked in other Zurich offices. Id. ¶ 11; Declaration of Charmaine Cook 14 (“Cook Decl.”) [Dkt. No. 51-11] ¶ 3. 15 During roughly the first 30 years at Zurich, Davis says (and Zurich does not dispute) that 16 he never received a negative performance evaluation. Davis Decl. ¶ 9–10. He had also never 17 been disciplined. Id. In the ten most recent years preceding the events of this case, 2007 to 2017, 18 Davis had three managers, each of whom gave him either “exceeds expectations” or “outstanding” 19 on his annual performance evaluations. Id. ¶ 10. During the 2016 layoffs, he says that the “zone 20 director,” his supervisor’s supervisor, told him that “she wanted me to continue working for 21 Zurich, and that she was counting on me to do that.” Id. ¶ 12. 22 In March 2017, Lyn Fortin became Davis’s direct supervisor. Id. ¶ 13; Declaration of Lyn 23 Fortin (“Fortin Decl.”) [Dkt. No. 51-12] ¶ 5. Fortin had worked at Zurich in claims administration 24 since 2003. Fortin Decl. ¶ 2. She was based in the Woodland Hills office, not the San Francisco 25 office with Davis. Id. ¶ 5. According to Fortin, Davis’s former supervisor informed her that 26 Davis’s “workload was lighter than the workloads of his counterparts,” that he had received 27 “preferential treatment,” that he “push[ed] back” on new tasks and projects, and that he did not 1 “balance” his workload by adding responsibilities. Id. ¶ 6. (As explained in more detail, Davis 2 says that the workload became unmanageable as a result of these changes. See, e.g., Davis Decl. ¶ 3 21.) Davis asserts that, during his first meeting with Fortin after she became his supervisor, she 4 told him that “as long as the company continued to have a San Francisco office, they would need 5 someone like me there.” Id. ¶ 14. 6 Both parties agree that Fortin gave Davis three new types of duties on top of his general 7 clerical support for claims processing. “Print-retrieve tasks” required him to print documents for 8 claims adjusters and mail them. Fortin Decl. ¶ 6. “Recoveries and recon” required him to seek 9 reimbursement of amounts paid incorrectly. Id. And Fortin also had Davis begin answering 10 phone calls. Id. Fortin says that these duties “were either already being performed by his peers, or 11 were similarly added to the workloads of his peers.” Id. Davis, however, says he did not have the 12 same “mix” of tasks as any other claims assistants. Davis Decl. ¶ 20. According to Davis, 13 successful completion of these new responsibilities was much more onerous than Fortin makes 14 out. For instance, Davis once kept a record of calls and, during a two-day span, answered 74 calls. 15 Id. ¶ 17. Similarly, he says that print-retrieve tasks sometimes involved hundreds of documents at 16 a time. Id. ¶ 18. 17 Both parties also agree that Davis began to have trouble keeping up with his workload. Id. 18 ¶ 21; Fortin Decl. ¶ 12–13. They disagree about the cause, and how reasonable it was to maintain 19 it. Fortin believed that Davis’s inability to complete all of his tasks in a timely manner came from 20 poor prioritization and a lack of efficiency compared to other employees. See generally First 21 Deposition of Lyn Fortin (“Fortin Depo. 1”) [Dkt. No. 50-9] at Ex. 13; see also First Deposition of 22 Howard Davis (“Davis Depo. 1”) [Dkt. No. 50-6] at 146:12–147:6. She stated that certain tasks 23 would take him several times as long as they took others. Fortin Depo. 1 at Ex. 13. 24 Despite these alleged problems, Fortin’s first performance review of Davis, in August 25 2017, was largely positive (Zurich now says Fortin “opted to focus on the positive”). Zurich’s 26 Motion for Summary Judgment, Or in the Alternative, Summary Adjudication (“Mot.”) [Dkt. No. 27 50-3] 6. That review did, however, say that Davis should respond to emails more quickly and that 1 Zurich required employees to accurately report the time they worked, including overtime; 2 Davis was familiar with this policy. Davis Depo. 1 at 65:6–68:18; id. at Ex. 4. In accordance with 3 it, he had to submit timesheets. Id. at 68:10–169:2. To work overtime, Davis would need 4 approval from Fortin, who would also need it from her supervisor. Fortin Decl. ¶ 8. On 5 December 20, 2017, Davis worked 20 minutes of overtime without seeking approval or reporting 6 it. See Davis Depo. 1 at Ex. 9 at ECF 182 (Fortin memorializing conversation); id. at 168:2–4 7 (Davis agreeing the account is accurate). Fortin told him to enter it so that the timesheet was 8 accurate and told him to not work unapproved overtime. Id. at Ex. 9 at ECF 192. 9 After this incident, Fortin had Davis conduct a time study for several days. Fortin Decl. ¶ 10 11. She determined that he had more capacity for work, contrary to his view that he was 11 overloaded. Id. But she did not add further tasks. Id. Davis says that, in fact, Fortin’s estimates 12 for how much time tasks should take were out of step with how much time they really took. See, 13 e.g., David Decl. ¶ 21. Additionally, Davis found that many of Fortin’s suggestions for efficiency 14 gains were less efficient in practice. Id. ¶ 23. He says that Fortin began to criticize him more and 15 more as time went on. Id. ¶¶ 27–28. 16 The parties also disagree about their personal interactions.

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Davis v. Zurich American Insurance Co., Counsel Stack Legal Research, https://law.counselstack.com/opinion/davis-v-zurich-american-insurance-co-cand-2021.