Schroeder v. Greater New Orleans Federal Credit Union

664 F.3d 1016, 33 I.E.R. Cas. (BNA) 222, 2011 U.S. App. LEXIS 25433, 2011 WL 6307889
CourtCourt of Appeals for the Fifth Circuit
DecidedDecember 19, 2011
Docket10-31169
StatusPublished
Cited by31 cases

This text of 664 F.3d 1016 (Schroeder v. Greater New Orleans Federal Credit Union) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schroeder v. Greater New Orleans Federal Credit Union, 664 F.3d 1016, 33 I.E.R. Cas. (BNA) 222, 2011 U.S. App. LEXIS 25433, 2011 WL 6307889 (5th Cir. 2011).

Opinion

EMILIO M. GARZA, Circuit Judge:

Appellant Mary Schroeder (“Schroeder”) appeals the district court’s grant of summary judgment for Appellees Greater New Orleans Federal Credit Union (“GNOFCU”) and Cumis Insurance Society (“Cumis”).

The district court found that GNOFCU did not violate either the Federal Credit Union Act, 12 U.S.C. § 1790b, or La.Rev. Stat. Ann. § 23:967(A) by terminating Schroeder’s employment after she complained of possible fraud in the company’s lending practices. On appeal, Schroeder contends that the district court ignored evidence of her complaints and of the causal link between her complaints and her demotion, pay decrease, and termination. Subsumed in Schroeder’s appeal is the question of whether the district court interpreted § 1790b too narrowly. Although we do not displace the district court’s in *1018 terpretation of § 1790b, because the district court disregarded genuine issues of material fact on Schroeder’s whistleblower claims, we VACATE and REMAND for further proceedings. 1

I

This case arises out of Schroeder’s and her employer GNOFCU’s competing complaints and frustrations that eventually led to Schroeder’s termination. Schroeder joined GNOFCU as a collections manager in May 2006. By July 2007, GNOFCU’s CEO Janet Sanders (“Sanders”) promoted her, and Schroeder’s responsibilities expanded to include management over the lending department and the call center. Schroeder also received an $8,000 raise. In the next months, Schroeder apparently performed her duties to GNOFCU’s satisfaction.

In December 2007 Schroeder and Sanders began to butt heads. Schroeder approached Sanders to discuss what she viewed as potential fraud in GNOFCU’s lending practices. Sanders, she asserts, dismissed her concerns. But GNOFCU maintains that Sanders already had identified lending errors by a mortgage loan officer and was taking steps to correct them — including contacting the National Credit Union Administration (“NCUA”) for guidance. Less than a month later, Sanders began to complain that Schroeder was not managing her three departments competently. GNOFCU immediately sent Schroeder to six training seminars on lending and management, but, according to GNOFCU, Schroeder’s performance did not improve.

Two months later, in March 2008, Schroeder approached Ray Condon (“Con-don”), a member of the GNOFCU Board of Directors (“Board”) to discuss the company’s possibly fraudulent lending practices. Condon advised Schroeder to discuss these potential problems with the Board. Soon after Schroeder spoke to Condon, Sanders called Schroeder into her office to discuss their conversation. The meeting was unproductive. Schroeder declined to raise any questions of fraud at GNOFCU to Sanders. Schroeder blamed her reticence on her perception that Sanders was not interested in taking steps to correct the problems Schroeder identified. Sanders’s faith in Schroeder’s managerial abilities continued to diminish.

A blind advertisement for a lending manager appeared in the May 18 and 25, 2008, editions of the Times-Picayune. GNOFCU placed the ad; it sought a limited replacement for Schroeder in the lending department. It is unclear whether Schroeder saw it. On May 30, she approached Wayne Aufrecht, chairman of GNOFCU’s Supervisory Committee, to reiterate her claims of mortgage fraud at GNOFCU. Their meeting ended with Schroeder scheduling an appointment with the Supervisory Committee. But before appearing before the Supervisory Committee, Schroeder first met with Sanders and Theresa Wolff (‘Wolff’), GNOFCU’s Human Resources Director, on June 9, 2008. In this meeting, Sanders and Wolff stripped Schroeder of most managerial duties. In a letter written that day, Sanders accounted for Schroeder’s demotion: “many of the goals we set up for your departments have yet to be accomplished”; “many [goals] have yet to be addressed at all”; “[a]n inability to prioritize, take ae *1019 tion and manage indicates to me that you are overwhelmed and therefore not able to function as efficiently or effectively as you or I would like.” The letter praised only Schroeder’s work in the collections department.

Less than two weeks after her demotion, Schroeder made a series of phone calls to the NCUA and the Federal Bureau of Investigations (“FBI”). Schroeder’s phone records confirm that she made seven phone calls to the NCUA on June 19 and 20, 2008. Five lasted only about twenty seconds; the remaining two each lasted around two minutes. 2 Although Schroeder claims that an NCUA employee told her, “We’re working on it,” the NCUA has no record of her call. GNOFCU employees Connie Bergeron and Vanessa Sellers confirm that Schroeder boasted of plans to go to the NCUA in June 2008. Schroeder admits that she told neither Sanders nor Aufrecht, nor any other authority within GNOFCU, about these calls.

One week after calling the FBI and NCUA, Schroeder appeared before the Supervisory Committee and reprised her complaints about the mortgage department’s lending practices. This time, the GNOFCU hired an internal auditor to investigate Schroeder’s concerns. The internal audit only partly confirmed what Schroeder claimed: some loans Schroeder brought to the Board’s attention violated GNOFCU’s internal policies. The audit, however, uncovered no evidence of criminal fraud.

Two more weeks passed. On July 12, Geri Kisner, a GNOFCU employee working directly under Sanders, invited George Christian, a GNOFCU employee in Schroeder’s department, to her house for dinner. As the night wore on, Christian began to complain about Schroeder’s attitude as a manager. He also told Kisner that he worried that Schroeder may be acting unethically. Christian revealed that Schroeder had bragged to employees under her supervision of her plans to go to the NCUA and had made copies of confidential GNOFCU files to bolster her complaint. Within the next two days, Kisner claims that she told Sanders about this conversation. Sanders has testified, however, that she did not know Schroeder intended to complain to the NCUA until many months later.

Only a day or two after speaking to Kisner, Sanders sent a letter to the Supervisory Committee. The letter confirms her understanding “that the expanded audit was a result of a complaint to the Supervisory Committee by Mary Schroeder” but mentions no potential NCUA complaint. The letter emphasizes that Schroeder was “underperforming as a manager and [wa]s creating disturbances within the organization that are counterproductive and damaging morale, at a minimum”; the letter further explains that Sanders and Wolff had planned to confront Schroeder about these problems. Sanders and Wolff decided to delay any confrontation, however, until GNOFCU could secure the advice of counsel on how to “avoid the appearance of any retaliation,” in light of Schroeder’s role in the audit.

On August 8, about three weeks later, Sanders reduced Schroeder’s salary to her pre-promotion level. In a letter, Sanders continued to insist that Schroeder was underperforming. Sanders cautioned Schroeder, “It is not ...

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664 F.3d 1016, 33 I.E.R. Cas. (BNA) 222, 2011 U.S. App. LEXIS 25433, 2011 WL 6307889, Counsel Stack Legal Research, https://law.counselstack.com/opinion/schroeder-v-greater-new-orleans-federal-credit-union-ca5-2011.