Sanford v. Castleton Health Care Center, LLC

813 N.E.2d 411, 2004 Ind. App. LEXIS 1632, 2004 WL 1814036
CourtIndiana Court of Appeals
DecidedAugust 13, 2004
Docket49A02-0310-CV-885
StatusPublished
Cited by44 cases

This text of 813 N.E.2d 411 (Sanford v. Castleton Health Care Center, LLC) is published on Counsel Stack Legal Research, covering Indiana Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sanford v. Castleton Health Care Center, LLC, 813 N.E.2d 411, 2004 Ind. App. LEXIS 1632, 2004 WL 1814036 (Ind. Ct. App. 2004).

Opinion

OPINION

BAILEY, Judge.

Case Summary

Appellant-Plaintiff Cheryl Sanford, as Personal Representative of the Estate of Dortha Bagley (the "Estate") appeals the trial court's order compelling arbitration of the Estate's survival and wrongful death claims against Appellee-Defendant Castle-ton Health Care Center ("Castleton Center"). We affirm. 1

Issue

The Estate raises four issues on appeal, which we consolidate and restate as whether the trial court erred by enforcing the arbitration agreement at issue and compelling arbitration.

Facts and Procedural History

On March 7, 1996, Dortha Bagley ("Bag-ley") designated her daughter, Cheryl A. Sanford ("Sanford"), as her limited durable power of attorney. Pursuant to this power of attorney, Sanford had the power to "admit or release [Bagley] from any hospital or health care facility." Appellee's App. at 42.

Bagley suffered from Alzheimer's and, as a consequence, had been a patient at Carmel Care until that nursing home closed its Alzheimer's unit. - Sanford planned to transfer her mother from Car-mel Care to a nursing home in Noblesville; however, the Noblesville facility was unable to immediately accommodate Bagley because of a lack of room availability and would remain unable to accept Bagley as a patient for several days. In the interim, on September 17, 2001, Sanford checked Bagley into Castleton Center. In so doing, Sanford, acting as Bagley's legal representative, executed an Admission and Financial Contract with Castleton Center ("Contract"). The Contract contains the following provisions:

A. PRELIMINARY STATEMENTS:
Patient [i.e., Bagley] individually or by and through Patient's Legal Representative (hereinafter referred to as Patient) has considered appropriate care settings and is desirous of receiving care at this Center; and
*415 Patient has reviewed this ADMISSION AND FINANCIAL CONTRACT, has had opportunity to ask questions of Center personnel about the contract and understands that admission to this Center constitutes agreement to be bound by said ADMISSION AND FINANCIAL CONTRACT ...
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H. DISPUTE RESOLUTION PROCEDURE:
1. Initial Grievance Procedure: The parties agree to follow the Grievance procedure described in the patient Rights Booklet for any claims or disputes arising out of or in connection with the care rendered to patient by Center and/or its employees. Patient should know that Center is prepared to mediate any concerns at any time upon patient request ...
2. MEDIATION: In the event there is a dispute and/or disputes arising out of or relating to (1) this contract or the breach thereof or any tort claim; or (1) whether or not there has been a violation of any right or rights granted under state law, and the parties are unable to resolve such dispute through negotiation, then the parties agree in good faith to attempt to settle the dispute by mediation administered by Alternate Dispute Resolution Service of the American Health Lawyers Association before resorting to arbitration ....
3. ARBITRATION: Any disputes not settled by mediation within 60 days after a mediator is appointed shall be resolved by binding arbitration administered by the Alternate Dispute Resolution Service of the American Health Lawyers Association and judgment may be entered in any court having jurisdiction thereof....

Appellant's App. at 16, 24-25 (emphasis and capitalization in original). A signature line, bearing Sanford's signature, appears immediately following the arbitration provision.

In a deposition, which was filed with the court on September 22, 2003, Andrea Phil-pot ("Philpot"), who worked at Castleton Center in 2001 as the Director of Admissions and Marketing, testified regarding the standard admission procedures at Cas-tleton Center. In particular, Philpot testified that, in general, if a patient asked about arbitration, she would inform him or her that "in the event of a dispute by the arbitration, ... there would be no trial by jury." Appellant's App. at 81. However, Philpot did not specifically recall meeting with Sanford during Bagley's admission.

In addition, in a deposition, which was also filed with the trial court on September 22, 2008, Sanford testified that, although she felt "rushed" by the unfortunate circumstances of admitting her mother to Castleton Center-ie., during the admission process, Bagley was yelling and behaving very aggressively and, at times, Sanford had to attend to her children-no one at Castleton Center urged her to hurry or told her not to read the Contract. Id. at 8. Indeed, Sanford acknowledged that, while she did not read the entire Contract including the arbitration provision containing her signature, she was not precluded from doing so.

Sanford further testified that she worked with Philpot during the admission process and found her to be "friendly." Id. at 6. Sanford acknowledged that Phil-pot told her that Castleton Center would have a meeting with Bagley's family and would "go over all of this stuff [ie., the Contract] again at that time." Id. As to her educational background, Sanford testi *416 fied that she graduated from high school and finished a two-year business curriculum at Porter College, but did not receive a degree. Moreover, Sanford had worked as a business manager for a photography studio.

On September 3, 2003, the Estate filed an amended complaint and jury demand, alleging that, on October 2, 2001, Bagley fell twice at Castleton Center and was transported to Community Hospital with a fractured hip and a urinary tract infection. The amended complaint also alleged that, after undergoing surgery on her hip, Bag-ley died on October 7, 2001, i.e., twenty-one days after being admitted to Castleton Center. In response, Castleton Center filed a motion to compel arbitration. Pursuant to the Chronological Case Summary, the trial court conducted a hearing on Castleton Center's motion to compel wherein it heard evidence; however, no transcript of that hearing is available on appeal. On October 7, 2008, the trial court entered its order compelling the Estate to submit the survival and wrongful death claims to mediation and, if necessary, arbitration. It is from this order that the Estate now appeals.

Discussion and Decision

On appeal, the Estate argues that the trial court erred by compelling it to arbitrate the survival and wrongful death claims against Castleton Center. It is well settled that Indiana recognizes a strong policy favoring enforcement of arbitration agreements. Northwestern Mut. Life Ins. Co. v. Stinnett, 698 N.E.2d 339, 343 (Ind.Ct.App.1998). Nevertheless, because arbitration is a matter of contract, a party cannot be required to submit to arbitration unless he or she has agreed to do so. Int'l Creative Mgmt., Inc. v. D & R Entm't Co., 670 N.E.2d 1305, 1311 (Ind.Ct.App.1996), trans.

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Bluebook (online)
813 N.E.2d 411, 2004 Ind. App. LEXIS 1632, 2004 WL 1814036, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sanford-v-castleton-health-care-center-llc-indctapp-2004.