Rose Coulter-Owens v. Time Inc.

695 F. App'x 117
CourtCourt of Appeals for the Sixth Circuit
DecidedJune 26, 2017
Docket16-1321 & 16-1380
StatusUnpublished
Cited by11 cases

This text of 695 F. App'x 117 (Rose Coulter-Owens v. Time Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rose Coulter-Owens v. Time Inc., 695 F. App'x 117 (6th Cir. 2017).

Opinion

ALICE M. BATCHELDER, Circuit Judge.

In this diversity action alleging that disclosure of certain private information was in violation of state law, the plaintiff class representative appeals the summary judgment for the defendant and the defendant challenges the plaintiffs standing to sue. We find that the plaintiff does have standing and AFFIRM.

I.

Time Inc. (“Time”) publishes and sells magazines. One way that it sells magazines is through third-party subscription agents: a customer places an order and pays the subscription agent; the subscription agent forwards the order information to Time and pays Time some discounted or lower amount (i.e., the agent retains some profit); and Time fulfills the order by mailing the magazine directly to the customer for the duration of the subscription period. The agent never takes physical possession of the magazines. The contracts between Time and the subscription agents are titled “Resale Agreements.” The price the subscription agent pays to Time and the profit it makes on the sale are unique to—often different for—each agreement. The subscription agent collects payment from the customer and remits taxes on the sale, if applicable; the agent does not provide Time with credit card or other payment information. And the subscription agent (not Time) addresses and resolves customer-billing or delivery complaints.

Obviously, Time uses the “order information” (customer’s name, address, and magazine choice) to fulfill the orders, but Time also sends that information to two other companies: Acxiom Corporation and Wiland Direct. Time does so to facilitate its “list rental business”: Time sells (“rents”) its subscriber lists to other enterprises (e.g., companies, political groups, charities) who want to target their own marketing to readers of specific magazines. As alleged here, Acxiom is a “vast marketing or data mining database” that enhances Time’s subscriber lists with personal or demographic information obtained elsewhere, which enables Time to narrow its lists into focused, and therefore more valuable, subsets. And Wiland is a “marketing intelligence company” that shares its massive consumer database, which is valuable to Time’s own marketing endeavors. Time does not seek or obtain customer consent before sharing this order information, but does provide notice of this prac *119 tice in its magazines and allows the subscribers to “opt out.”

Rose Coulter-Owens represents a class of customers who purchased certain of Time’s magazines {Time, Fortune, and Real Simple) through online subscription agents. 1 Specifically, Coulter-Owens paid $2 for a one-year weekly subscription of presumably 52 issues. (This price was not per issue, but $2 total for the entire year, of which the subscription agent did not pay any of the $2 to Time, so Time received no reimbursement for the magazine it was sending to Coulter-Owens for an entire year.) Time shared the order information with Acxiom and Wiland without Coulter-Owens’s prior consent. Coulter-Owens sued in federal court, claiming an invasion of privacy in violation of Michigan’s Preservation of Personal Privacy Act (PPPA), 2 which has three provisions pertinent here. First, Section 2:

Except as provided in section 3 or as otherwise provided by law, a person, or an employee or agent of the person, engaged in the business of selling at retail ... written materials ... shall not disclose to any person, other than the customer, a record or information concerning the purchase, lease, rental, or borrowing of those materials by a customer that indicates the identity of the customer.

Mich. Comp. Laws § 445.1712, Sec. 2 (effective 3/9/89 until 7/31/16, when amended) (footnote omitted).

Section 3 provides the enumerated exceptions:

A record or information described in section 2 may be disclosed only in 1 or more of the following circumstances:
(a) With the written permission of the customer.
(b) Pursuant to a court order.
(c) To the extent reasonably necessary to collect payment for the materials or the rental of the materials, if the customer has received written notice that the payment is due and has failed to pay or arrange for payment within a reasonable time after notice.
(d) If the disclosure is for the exclusive purpose of marketing goods and services directly to the consumer. The person disclosing the information shall inform the customer by written notice that the customer may remove his or her name at any time by written notice to the person disclosing the information.
(e) Pursuant to a search warrant issued by a state or federal court or grand jury subpoena.

Mich. Comp. Laws § 445.1713, Sec. 3 (effective 3/9/89 until 7/31/16, when amended) (footnote omitted).

Finally, Section 5, the $5,000-per-inci-dent statutory damages provision (since repealed):

Regardless of any criminal prosecution for a violation of this act, a person who violates this act shall be liable in a civil action for damages to the customer identified in a record or other information that is disclosed in violation of this act. The customer may bring a civil action against the person and may recover both of the following:
*120 (a) Actual damages, including damages for emotional distress, or $5,000.00, whichever is greater.
(b) Costs and reasonable attorney fees.

Mich. Comp. Laws § 445.1715, Sec. 5 (effective 11/7/89 until 7/31/16, when amended). Coulter-Owens and the. rest of the class of approximately 40,000 subscribers disclaimed any “actual damages” and instead sought $5,000 each (about $220 million total) in statutory damages.

Just to be clear before moving on, Coulter-Owens is not complaining about Time’s selling her information under its “list rental business,” which would fall within the “direct marketing exception” of § 1713(d). Coulter-Owens is suing Time for submitting this order information (name, address, and magazine choice) into Acxiom’s and Wiland’s giant stew of personal information already in their possession, such as her gender, race, age, education, employment, political affiliation, hobbies, etc., furthering a larger dossier on her. For example, Time submits her name, current address, and that she just subscribed to Time magazine, and gets back (hypothetically) a dossier of her age, gender, race, education level, employment history, or other hobbies and interests. With this information, Time places her on a specific list that it can sell to a business, charity, or political group interested in people with her same interests. It is this disclosure of her magazine-subscription information that she claims violates the PPPA.

In moving for summary judgment, Time argued, among other things, that it had not sold magazines to the plaintiff class members “at retail” as required by the PPPA.

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Bluebook (online)
695 F. App'x 117, Counsel Stack Legal Research, https://law.counselstack.com/opinion/rose-coulter-owens-v-time-inc-ca6-2017.