Roberts v. Equian, LLC

CourtDistrict Court, D. Maryland
DecidedJuly 29, 2025
Docket8:24-cv-02255
StatusUnknown

This text of Roberts v. Equian, LLC (Roberts v. Equian, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roberts v. Equian, LLC, (D. Md. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

KURTRICE ROBERTS, et al.,

Plaintiffs, No. 24-cv-2255-ABA v.

EQUIAN, LLC, et al.,

Defendants

MEMORANDUM OPINION Plaintiffs Kurtrice Roberts, Erving Teah, and Tiffany Surrette were injured in car accidents, obtained treatment in hospital emergency departments, and filed personal injury lawsuits arising from those accidents. During the litigation of those lawsuits, Defendant Equian, LLC reached out to the attorneys who were representing Plaintiffs in those lawsuits and explained that Equian was acting on behalf of the physicians who had provided medical treatment to Plaintiffs. Those medical providers had not billed Plaintiffs’ insurance for the treatment; instead, Equian on behalf of those providers requested that those attorneys “consider[]” allocating a portion of any settlement as payment for those expenses. Plaintiffs, on their own behalf and a putative class, have sued Equian, as well as OptumInsight, Inc. (collectively, “Defendants”), alleging that by seeking to collect payment for the physicians’ medical services in that way, as opposed to billing insurance and limiting their recovery to the amounts covered by insurance, Defendants have violated the Maryland Consumer Debt Collection Act (“MCDCA”), Md. Code, Com. Law §§ 14-202(8), (10), and (11); the Maryland Consumer Protection Act (“MCPA”), Md. Code Ann., Com. Law § 13-101 et seq.; common law (specifically for money had and received, unjust enrichment, and negligence); the Maryland Declaratory Judgment Act (“MDJA”), Md. Code Ann., Cts. & Jud. Proc., § 3-406; and the Racketeer Influenced and Corrupt Organizations Act (“RICO”), 18 U.S.C. § 1962(a), (c), and (d). Defendants have moved to dismiss all claims and have challenged this Court’s personal jurisdiction over OptumInsight. ECF No. 36. The Court will grant the motion

as to Plaintiffs’ stand-alone MCPA claims, MDJA claim, and RICO claims, and will grant the motion to dismiss the claims against OptumInsight for lack of personal jurisdiction, but will deny the motion as to the remaining claims against Equian. BACKGROUND1 Plaintiffs each have either private or government-sponsored health insurance. ECF No. 33 ¶ 5. Plaintiffs were each involved in motor vehicle accidents for which they received medical treatment from “hospitals, physician practices and other medical providers” (which Plaintiffs define as the “Medical Providers”), and obtained a settlement from the third-party tortfeasors who caused the accidents. Id. ¶¶ 2, 4, 22-24. Plaintiffs allege that the Medical Providers did not submit Plaintiffs’ medical bills to Plaintiffs’ insurance providers and instead contracted with Defendants OptumInsight,

doing business as Optum, and Equian “to act as debt collectors” for the alleged medical bills arising from Plaintiffs’ post-accident treatment. Id. ¶ 3. Plaintiffs allege that the Medical Providers, through Defendants, charged Plaintiffs “the full undiscounted/rack- rate cost of services (the ‘Full Rack Rate’), instead of the insurance-negotiated rates that each of the Medical Providers contractually or statutorily are obligated to charge directly

1 At the pleadings stage, the Court must “accept as true all of the factual allegations contained in the complaint and draw all reasonable inferences in favor of the plaintiff.” King v. Rubenstein, 825 F.3d 206, 212 (4th Cir. 2016). to the health insurer.” Id. ¶ 6. Plaintiffs allege that these “extra amounts collected by Equian and Optum” are “illegal and uncollectible,” and “must be returned to named Plaintiffs and Class Members,” because “the services of the Medical Providers should have been billed to the private health insurance or government sponsored health insurance, which would have saved each named Plaintiff and Class member hundreds if

not thousands of dollars.” Id. ¶ 11. As part of these alleged collection efforts, Defendants sent letters to the attorneys who were representing Plaintiffs in their personal injury lawsuits that stated as follows: Equian [or Optum in some letters] provides recovery services for MEP HEALTH LLC [, one of the Medical Providers,] when treatment is provided for injuries sustained in an accident. Our client is requesting consideration of their billed charges for payment during settlement of any claims or as any Personal Injury Protection or Medpay Benefits that may be available are issued. The cooperation of your client in our efforts to obtain a recovery is hereby requested.

ECF No. 42-3 at 1;2 see also ECF Nos. 42-4 at 1, 42-9 at 1, 42-14 at 1. The letters also make the following request: Please contact me prior to settlement so that I may furnish you with an up-to-date total of any additional treatment provided by the Medical Group for this loss. Should you open settlement negotiations with any responsible party or insurer, please contact me so the Medical Group’s interest can be addressed at the same time. However, should the case settle without our client’s involvement, please retain an amount equal to the Medical Group’s interest in trust and contact me in order to resolve this matter.

Id. The letters continue:

2 Page citations are to the ECF page numbers, which may differ from the pagination used by the parties. At the time of payment, funds should be submitted to the medical group directly. If you plan on not submitting payment to the medical group you must contact Equian within ten days of receiving this letter to inform us where the payment will be sent so we can take appropriate action to ensure that the medical group’s interest is fully protected in this matter.

Id. The letters also include, on a separate page, a proposed agreement with a signature line for Plaintiffs’ counsel providing that Defendants “will agree to provide a listing of the medical treatment provided by the Medical Provider and any other information to which we have access that may be necessary to resolve this claim” and “[i]n exchange, you acknowledge and agree to honor your client’s obligation to reimburse the Medical Provider the full amount of its charges without any reductions.” Id. at 5. These proposed agreements conclude as follows: This agreement is contingent upon a settlement or judgment in favor of your client. By signing below, you are also agreeing to keep the amount of MEP HEALTH LLC’s interest in trust until such time as we mutually resolve this matter. Please review your file and advise if you are in agreement with this arrangement. If so, please sign below and return.

Id. The letters also include a separate page entitled “Consolidated Statement of Charges,” which lists the “Total Charges,” “Amount Received,” and “Balance Due” regarding the medical services provided to each Plaintiff. See, e.g., ECF No. 39. Plaintiffs allege that Defendants are debt collectors and these letters are fraudulent attempts to collect medical debt from Plaintiffs. ECF No. 33 ¶¶ 3-4; 36-44. Plaintiffs filed an initial complaint in the Circuit Court for Montgomery County, Maryland on June 14, 2024. ECF No. 2. After Defendants removed the case to this court, Plaintiffs filed a first amended complaint. ECF No. 23. Defendants then filed a motion to dismiss, which prompted Plaintiffs to file the current second amended complaint (“Complaint”). ECF Nos. 31 & 33. This Complaint alleges violations of the MCDCA in Counts 1 and 2, the MCPA in Count 3, money had and received in Count 4, unjust enrichment in Count 5, negligence in Count 6, the MDJA in Count 7, and RICO in Counts 8 through 10.

Defendants have moved to dismiss the Complaint. ECF No. 36. Plaintiffs responded to the motion and Defendants replied. ECF Nos. 38 & 44.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Hemi Group, LLC v. City of New York
559 U.S. 1 (Supreme Court, 2010)
Glenn Gilmore v. Account Management, Inc.
357 F. App'x 218 (Eleventh Circuit, 2009)
Keeton v. Hustler Magazine, Inc.
465 U.S. 770 (Supreme Court, 1984)
Helicopteros Nacionales De Colombia, S. A. v. Hall
466 U.S. 408 (Supreme Court, 1984)
Burger King Corp. v. Rudzewicz
471 U.S. 462 (Supreme Court, 1985)
Sedima, S. P. R. L. v. Imrex Co.
473 U.S. 479 (Supreme Court, 1985)
Carpenter v. United States
484 U.S. 19 (Supreme Court, 1987)
H. J. Inc. v. Northwestern Bell Telephone Co.
492 U.S. 229 (Supreme Court, 1989)
United States v. Bestfoods
524 U.S. 51 (Supreme Court, 1998)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
US Airline Pilots Ass'n v. AWAPPA, LLC
615 F.3d 312 (Fourth Circuit, 2010)
Menasco, Inc. v. Wasserman
886 F.2d 681 (Fourth Circuit, 1989)
United States v. G. Martin Wynn
684 F.3d 473 (Fourth Circuit, 2012)

Cite This Page — Counsel Stack

Bluebook (online)
Roberts v. Equian, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roberts-v-equian-llc-mdd-2025.