Reznik v. inContact

18 F.4th 1257
CourtCourt of Appeals for the Tenth Circuit
DecidedDecember 1, 2021
Docket21-4007
StatusPublished
Cited by48 cases

This text of 18 F.4th 1257 (Reznik v. inContact) is published on Counsel Stack Legal Research, covering Court of Appeals for the Tenth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reznik v. inContact, 18 F.4th 1257 (10th Cir. 2021).

Opinion

Appellate Case: 21-4007 Document: 010110612497 Date Filed: 12/01/2021 Page: 1 FILED United States Court of Appeals Tenth Circuit PUBLISH December 1, 2021 UNITED STATES COURT OF APPEALS Christopher M. Wolpert Clerk of Court FOR THE TENTH CIRCUIT _________________________________

VIKTORYA REZNIK,

Plaintiff - Appellant,

v. No. 21-4007

INCONTACT, INC., doing business as Nice inContact,

Defendant - Appellee. _________________________________

Appeal from the United States District Court for the District of Utah (D.C. No. 1:20-CV-00104-JCB) _________________________________

Philip C. Patterson, Ogden, Utah, for Plaintiff - Appellant.

M. Christopher Moon (Rick J. Sutherland, with him on the brief), Jackson Lewis PLLC, Salt Lake City, Utah, for Defendant - Appellee. _________________________________

Before BACHARACH, KELLY, and CARSON, Circuit Judges. _________________________________

KELLY, Circuit Judge. _________________________________

Plaintiff-Appellant Viktorya Reznik appeals from the district court’s dismissal of

her Title VII retaliation action against her former employer, Defendant-Appellee

inContact, Inc. (inContact). Reznik v. inContact, Inc., No. 20-cv-00104, 2020 WL Appellate Case: 21-4007 Document: 010110612497 Date Filed: 12/01/2021 Page: 2

7493200 (D. Utah Dec. 21, 2020). The district court dismissed for failure to state a

claim. Fed. R. Civ. P. 12(b)(6). Exercising jurisdiction pursuant to 28 U.S.C. § 1291, we

reverse.

Background

From January 2018 to May 2019, Ms. Reznik worked as a Director of Project

Management for inContact, a Utah-based corporation offering cloud-based services to

companies using call centers. In April 2019, Ms. Reznik received internal complaints

about racial slurs in the workplace from two native Filipino employees, Jamar Go and

Kristine Dalere, who worked in the company’s Manila, Philippines office. They claimed

that an inContact manager, Scott Mendenhall, had repeatedly subjected them and other

native Filipino employees to racial slurs, calling them “monkeys” and “not human.”

Compl. ¶ 13. Mr. Mendenhall worked in the same Salt Lake County facility as Ms.

Reznik.

Mr. Go and Ms. Dalere each told Ms. Reznik that Mr. Mendenhall’s harassment

had become more vitriolic and more frequent. They explained that this harassment had

become so extreme and pervasive that it was interfering with their performance at work

as well as their physical and emotional well-being. They asked permission to be excused

from meetings Mr. Mendenhall led that were not part of their duties.

Ms. Reznik first relayed these complaints to her immediate supervisor, Vice

President of Management Information Systems and Trust, Gwen Shivley, who “expressed

. . . shock and dismay . . . while stating that no one should be treated in that manner.” Id.

¶ 19. A few days later, Ms. Reznik shared these complaints with Human Resources (HR)

2 Appellate Case: 21-4007 Document: 010110612497 Date Filed: 12/01/2021 Page: 3

business partner John Bishoff and HR employee Chelsea Bohmer, who were similarly

disturbed. Mr. Bishoff assured Ms. Reznik that no inContact employee would be

subjected to workplace reprisal. A few weeks later, Ms. Shivley and Mr. Bishoff met

with Ms. Reznik and terminated her employment, respectively commenting only that Ms.

Reznik was “not a good culture fit” and “not a good fit.” Id. ¶¶ 25–26.

Following Ms. Reznik’s termination and administrative exhaustion, she filed her

Title VII complaint in federal district court. inContact moved to dismiss and the district

court granted the motion.1 According to the district court, Ms. Reznik failed to state a

claim because she did not show an objectively reasonable belief that she opposed conduct

unlawful under Title VII. See Reznik, 2020 WL 7493200, at *3.

Discussion

We review de novo the dismissal of a complaint under Federal Rule of Civil

Procedure 12(b)(6) for failure to state a claim for which relief can be granted. Khalik v.

United Air Lines, 671 F.3d 1188, 1190 (10th Cir. 2012). In evaluating such a motion, the

court must take as true “[a]ll well-pleaded facts, as distinguished from conclusory

allegations,” view all reasonable inferences in favor of the nonmoving party, and liberally

construe the pleadings. Ruiz v. McDonnell, 299 F.3d 1173, 1181 (10th Cir. 2002)

(quotation and citation omitted). To withstand a motion to dismiss, a plaintiff must plead

sufficient factual allegations “to state a claim to relief that is plausible on its face.” Bell

Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007).

1 The parties consented to a magistrate judge conducting all proceedings, including entry of final judgment. See 28 U.S.C. § 636(c); Fed. R. Civ. P. 73.

3 Appellate Case: 21-4007 Document: 010110612497 Date Filed: 12/01/2021 Page: 4

I. Title VII’s Anti-retaliation Provision

Title VII’s anti-retaliation provision (the opposition clause) bars an employer from

discriminating against an individual who has “opposed any practice made an unlawful

employment practice” by the statute. 42 U.S.C. § 2000e-3(a). To state a prima facie case

of Title VII retaliation, Ms. Reznik must plausibly allege “(1) that [s]he engaged in

protected opposition to discrimination, (2) that a reasonable employee would have found

the challenged action materially adverse, and (3) that a causal connection existed between

the protected activity and the materially adverse action.” See Khalik, 671 F.3d at 1193

(quotation and citation omitted).

To plead the first element, Ms. Reznik need not establish that the conduct she

opposed actually violated Title VII, only that she had both a subjective good faith and

objectively reasonable belief that it did. See Crumpacker v. Kan. Dep’t of Hum. Res.,

338 F.3d 1163, 1171–72 (10th Cir. 2003). The only issue before us is whether Ms.

Reznik’s belief was objectively reasonable.2 Although not known at the time, Ms.

Reznik concedes the legal point that the racial harassment she opposed did not violate

Title VII because its protections do not extend to aliens like Mr. Go and Ms. Dalere. See

42 U.S.C. § 2000e-1(a). Ms. Reznik asserts that this does not render her belief that she

opposed conduct unlawful under Title VII objectively unreasonable. We agree.

2 The dissent reads our analysis as collapsing the subjective and objective elements of this inquiry. We respectfully disagree and aim to give effect to both prongs.

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Bluebook (online)
18 F.4th 1257, Counsel Stack Legal Research, https://law.counselstack.com/opinion/reznik-v-incontact-ca10-2021.