Reynolds v. Lifewatch, Inc.

136 F. Supp. 3d 503, 2015 U.S. Dist. LEXIS 133130, 2015 WL 5730792
CourtDistrict Court, S.D. New York
DecidedSeptember 29, 2015
DocketCase No. 14-CV-3575 (KMK)
StatusPublished
Cited by47 cases

This text of 136 F. Supp. 3d 503 (Reynolds v. Lifewatch, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Reynolds v. Lifewatch, Inc., 136 F. Supp. 3d 503, 2015 U.S. Dist. LEXIS 133130, 2015 WL 5730792 (S.D.N.Y. 2015).

Opinion

KENNETH M. KARAS, District Judge:

Charlotte once told Wilbur that “[p]eo-ple are very gullible; They’ll believe anything they see in print.” According to Plaintiff Edward J. Reynolds, D.D.S. (“Plaintiff’), the same apparently goes for phone calls. Plaintiff brings the instant Complaint, on his own behalf and on behalf of a putative class, alleging that'he was the victim of Defendants’ deceptive business practices. (Am. CompL ¶ 1 (Dkt. No. 20).) Plaintiff contends that Defendants falsely represented to him, and to other members of the putative class, that a -“family mem[508]*508ber, friend, or other person purchased” a medical alert device on his or her behalf such that the device was free, save a monthly monitoring fee. According to Plaintiff, these calls were in violation of New York General Business Law (“GBL”) §§ 349 .and 350, the consumer protection laws of- New York, Massachusetts, and Pennsylvania, and common law protections against fraudulent misrepresentation and unjust enrichment. (Id. ¶¶ 1, 106-24.) Defendants have filed three separate Motions to Strike Plaintiffs Class Allegations, as well as three Motions To Dismiss Plaintiffs Second Amended Complaint. For the following reasons, Defendants’ Motions are granted in part and denied in part.

I. Background

A. Factual Background

For purposes of the instant Motions, the Court treats the allegations contained in the Complaint as true. Lifewatch, Inc. and Lifewatch Technologies Corp. (the “Lifewatch Defendants”) “are related corporate entities involved in various aspects of the medical alert device and services business” which “use agents and/or representatives to advertise, market[,j and sell their, .products and/or services in New York and elsewhere.” (Id. ¶¶ 7, 12.) Defendant Evan Sirlin (“Sirlin”) is the “President,” and Defendant Mitchell May (“May”) (collectively, the “Individual Defendants”) is “Vice President!,] of one or more of th,e Lifewatch [Defendants and controls the company or companies.” (Id, ¶¶ 13-14.) The Lifewatch Defendants contracted with .Worldwide Information Services, Inc., a Florida Corporation, and The Consumer Voice, LCC, a Florida LLC, and “authorized them to act as” the Life-watch Defendants’ and Individual Defendants’ “agents.” (Id. ¶¶ 30-31.) Defendants ABC Corporations (1-10) and John Does (110) (the “Unnamed Defendants”) are unnamed “additional actors and/or co-conspirators and/or agents of [the] named [Defendants.” (Id. ¶ 27.)

1. Defendants’ Alleged Scheme

Plaintiff alleges that “Defendants and/or their agents marketed and sold” their life medical alert devices to Plaintiffs and other class members by using “sales calls,” including robo-calls and other automating dialing systems. (Id. ¶ 37.) Defendants allegedly told prospective buyers “that a family member, friend, or other person had purchased the ... device and/or services for” them and that the device was therefore free save a monthly service fee. (Id.) Defendants also allegedly told “consumers that they will not be charged until the device is activated!,] but [Defendants charge consumers immediately, often before activation of the device.” (Id. ¶ 72.)

According to Plaintiff, the mechanism by which the Lifewatch Defendants marketed their products was via “purchase agreements” with “outside -sellers” who engage in telemarketing. (Id. ¶¶44, 47 (internal quotation marks omitted).) The Lifewatch Defendants did not “monitor” these sellers (though they did participate in “conference calls”), but, pursuant to a “Purchase Agreement,” the “principal executive office” of the Lifewatch Defendants, run by Sirlin, reviewed and purchased consumer accounts from the sellers.- (Id. ¶¶44, 48, 56 (internal quotation marks omitted).) The Purchase Agreement also provides that the Lifewatch -Defendants determine prices with their agents but process payments themselves. (Id. ¶¶ 51-52.)1 In this way, the Lifewatch Defendants become “solely responsible for fulfilling the [509]*509sale and then delivering the products and services to the customers.” (Id. ¶44.)2

In furtherance of their scheme, Plaintiff alleges that Defendants “provided direction, information, forms, scripts!,] and or/other materials!,]” “and/or approved or allowed ... employees, representatives, or agents to use improper sales methods.” (Id. ¶ 39; see also id. ¶¶ 59-64 (noting how an employee of the Lifewatch Defendants has reviewed sales scripts and recordings of calls between outside sellers and consumers).) More specifically, Plaintiff alleges that the Individual Defendants “participate^] personally in [Lifewatch] [Defendants’ business and in the fraudulent conduct, and/or had actual knowledge of it,” at least in part because of “numerous consumer complaints and/or lawsuits.” (Id. ¶¶ 13-14, 35.)3 Plaintiff alleges that the individual Defendants “controlled the day-to-day operations” of the Lifewatch Defendants, including the “decision-making relating to the improper, deceptive, and/or fraudulent activity” at issue, and that they gave, through another employee, “specific instructions and/or direction to outside sellers/call centers concerning their interaction with consumers.” (Id. ¶¶ 32-33, 65.) Plaintiff likewise alleges that “one or more ABC Corporation and/or John Doe Defendant” “participated in, approved, cooperated in, directed, and/or had actual or constructive knowledge of all activities alleged, acted in concert with all or some of the other named and unnamed [Defendants pursuant to a common design with them, and/or gave substantial assistance or encouragement to other [D]efendants in carrying out the alleged activities,” “profited” and/or “willfully injur[ed]” class members through the unfair business practices alleged, and, together with other agents of the Lifewatch Defendants, “were involved in developing, designing, implementing, supervising!,] and/or promoting the alleged activities,” all of whom acted with the authorization of the “Life[w]atch [Defendants and/or Sirlin.” (Id. ¶¶ 27-28.)4

>2. Plaintiff’s Experience

Plaintiff is a resident of Pearl River in Rockland County, NY. (Id. ¶ 6.) He alleges he received a call from Defendants and/or their agents in July 2013 “advising him that he-was entitled to one of the [Life-watch] [Defendants’ devices because a family member purchased it for him,” though “he was told he had to pay the monthly monitoring fee.” (Id. ¶ 81.) Plaintiff alleges he gave the caller his credit card information, and paid the monthly fees. (Id. • ¶ 82.) Plaintiff also alleges he was charged the $34.95 monthly fee “even though the device that [the Life-watch] [Defendants and/or their agents shipped to him was never activated.” (Id. ¶ 86.) When Defendants “were contacted on [Plaintiffs] behalf’ and advised that his device was not activated and would not be activated, Plaintiff contends “[D]efendants responded by informing [P]lainiff that the [Defendants would continue to charge [Plaintiffs’ credit card.” (Id. if 87.)5 [510]*510Plaintiff also specifically maintains that the Individual Defendants “participated in” this specific instance of “fraudulent, conduct and/or had- actual knowledge of it.” (Id.

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Bluebook (online)
136 F. Supp. 3d 503, 2015 U.S. Dist. LEXIS 133130, 2015 WL 5730792, Counsel Stack Legal Research, https://law.counselstack.com/opinion/reynolds-v-lifewatch-inc-nysd-2015.