Adeghe v. The Procter & Gamble Company

CourtDistrict Court, S.D. New York
DecidedJanuary 2, 2024
Docket7:22-cv-10025
StatusUnknown

This text of Adeghe v. The Procter & Gamble Company (Adeghe v. The Procter & Gamble Company) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Adeghe v. The Procter & Gamble Company, (S.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------------------x AJA ADEGHE, individually and on behalf of all others similarly situated,

Plaintiff, OPINION & ORDER

- against - No. 22-CV-10025 (CS)

THE PROCTER & GAMBLE COMPANY,

Defendant. -------------------------------------------------------------x

Appearances:

Spencer Sheehan Sheehan & Associates, P.C. Great Neck, New York

James Chung Law Office of James Chung Bayside, New York Counsel for Plaintiff

Henry Liu Covington & Burling LLP Washington, D.C.

Eli Jacobs Covington & Burling LLP New York, New York Counsel for Defendant

Seibel, J. Before the Court is Defendant’s motion to dismiss. (ECF No. 20.) For the following reasons, Defendant’s motion is GRANTED. I. BACKGROUND For purposes of this motion, the Court accepts as true the facts, but not the conclusions, alleged by Plaintiff in her First Amended Complaint. (See ECF No. 16 (“FAC”).) A, Facts The Procter & Gamble Company (“Defendant” or “P&G”) manufactures and sells laundry detergent under its Tide brand, including Tide 2.72 liter liquid detergent, (the ‘“Product”). (FAC § 1.) The Product is sold in bottles that retail for approximately $12.99 each. (See id. J 1, 17.) Plaintiff purchased the Product at various locations, including a ShopRite supermarket in New Rochelle, New York, at various times in 2021 and 2022. Ud. 4 28.) The front label of the Product states that it contains enough detergent for “64 loads®.” (Id. 41.) A picture of the front label included in Plaintiff's FAC is reproduced below. ny % landed lide \ braxceer?

freeG&gentle |

Te RE

(Id.) Plaintiff maintains that the diamond (“0”) following the word “loads” on the Product’s front label is “difficult-to-see,”! (id. q 2), and requires the consumer to “navigate[] hundreds of

' Plaintiff also claims that she “did not notice the diamond next to the word ‘loads’ which referred to the back label, and significantly qualified the 64 loads.” (FAC 31.)

words of varying size and fonts” to see that the diamond is linked to language on the Product’s back label which informs consumers that the bottle contains enough detergent for “approximately 64 loads as measured just below Bar 1 on cap,” (id. 3). Immediately above that language is a graphic describing “just below Bar 1” as enough for a “Medium Load[{],” which Plaintiff notes is “the smallest size listed.” (Ud. 7 4.) The graphic describes “just below Bar 3” as enough for a “Large Load[],” and “Bar 5” as enough for a “h[igh] e[fficiency] Full Load[].” (Ud. 43.) A picture of the Product’s back label, which is included in Plaintiff's FAC and identifies those different load sizes and their corresponding bars on the Product’s cap, is reproduced below.

he Full Loads Pleines brassees he Medium Loads 4 ; Snare EN ft ~ Grosses brassées © Contains approximately 64 loads as measured just below Bar fas a ° Coniiont nltbeameed de détergent pour laver environ 64 brassées (bouchon rempli juste au-dessous de |a ligne 1)

Ww £22 =

(Id.) Plaintiff alleges that based on the “64 loads” statement on the Product’s front label, she

— and consumers in general — expect the Product to contain enough detergent for “64 full size

loads of laundry.” (Id. ¶ 32.) She claims that “[c]onsumers understand ‘loads’ in the context of laundry to refer to full units, in the same way as other . . . units of measurement, such as meters, liters, grams, feet, ounces and pounds,” (id. ¶ 5), and that she and “most Americans” typically only do laundry when they “ha[ve] enough laundry to fill up most of [their] washing machine . . . which means the size of the loads of laundry [they] do[] is best described as ‘full’ or

‘very large’ and not ‘small,’” (id.¶ 30). Plaintiff also bases her claim that reasonable consumers understand the term “loads” to refer to full loads on several other sources, including the Department of Energy, which “referenc[ed] how washing machine directions generally tell consumers to load them to the point that the clothes container is loosely filled,” (id. ¶ 6 (internal quotation marks omitted)), and “determined that the term ‘full load’ is widely understood by consumers, washing machine manufacturers and detergent companies as referring to a load size that takes advantage of the whole usable capacity of the clothes washer,” (id. ¶ 7); certain “[u]npublished data from [P&G] . . . indicat[ing] that North American households prefer large size loads (43%) over very

large or medium loads (21% each),” (id. ¶ 8); a survey conducted by California utility companies, which “concluded that 59 percent . . . [of] laundry loads were either large or very large, more than twice as much as medium laundry loads,” (id. ¶ 9); “[c]onsumer laundry habits in favor of larger loads,” (id. ¶ 13); and a CNN survey recommending that Americans do their laundry “in a few big loads versus several smaller loads to mitigate the environmental impact,” (id. ¶ 14 (internal quotation marks omitted)).2

2 Plaintiff also notes that “[t]he tendency towards filling up a washing machine is not limited to the United States,” (id. ¶ 11), and that approximately 75% of Europeans use the full capacity of their washer when doing laundry, (id. ¶ 12). Given her understanding that the term “load” refers to full loads of laundry, Plaintiff contends that the “64 loads◊” statement on the Product’s front label is materially misleading, as the Product only contains enough detergent for 32 full loads. (See id. ¶¶ 15-16, 29.) Plaintiff maintains that she “paid more for the Product than she would have had she known she would only be able to do 32 full loads of laundry [with it],” (id. ¶ 35), and that “[t]he value of the

Product . . . was materially less than [what she paid for it],” (id. ¶ 36). Procedural History Plaintiff filed her initial Complaint on November 25, 2022. (ECF No. 1.) On January 31, 2023, Defendant filed a pre-motion letter in anticipation of a motion to dismiss. (ECF No. 10.) I held a pre-motion conference on February 28, 2023, at which I granted Plaintiff leave to amend and set a briefing schedule. (See Minute Entry dated Feb. 28, 2023.) The operative complaint, Plaintiff’s FAC, was filed on March 20, 2023, and asserts claims for: (1) violations of Sections 349 and 350 of the New York General Business Law (“GBL”); (2) violations of “State Consumer Fraud Acts;” (3) breaches of express warranty and

the implied warranty of merchantability and violation of the Magnuson-Moss Warranty Act (“MMWA”), 15 U.S.C. §§ 2301, et seq.; and (4) unjust enrichment. (FAC ¶¶ 45-66.) Plaintiff wishes to represent a class of all persons residing in New York who purchased the Product within the statute of limitations, as well as a separate multi-state class of similar purchasers from South Dakota, Wyoming, Idaho, Alaska, West Virginia, Arkansas, North Carolina, and Utah, (id. ¶¶ 38-44), and seeks both monetary damages and costs and expenses, including attorney’s fees, (id. at 10-11). The instant motion followed. (See ECF No. 20.) In a footnote in her Opposition, Plaintiff withdrew her claim for violation of the MMWA. (ECF No. 22 (“P’s Opp.”) at 1 n.1.)3 II. LEGAL STANDARD “To survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556

U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544

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