Raymond v. Unum Group

CourtCourt of Appeals for the Fifth Circuit
DecidedOctober 25, 2024
Docket23-30498
StatusUnpublished

This text of Raymond v. Unum Group (Raymond v. Unum Group) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fifth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Raymond v. Unum Group, (5th Cir. 2024).

Opinion

Case: 23-30237 Document: 124-1 Page: 1 Date Filed: 10/25/2024

United States Court of Appeals for the Fifth Circuit _____________ United States Court of Appeals Fifth Circuit No. 23-30237 consolidated with FILED No. 23-30498 October 25, 2024 _____________ Lyle W. Cayce Clerk Mina Raymond; Steven Raymond,

Plaintiffs—Appellants,

versus

UNUM Group; Paul Revere Insurance Company; New York Life Insurance Company,

Defendants—Appellees. ______________________________

Appeal from the United States District Court for the Middle District of Louisiana USDC Nos. 3:20-CV-352, 3:20-CV-352 ______________________________

Before Dennis, Southwick, and Ho, Circuit Judges. Per Curiam: * This case arises from a disability insurance coverage dispute between the policy holder, Plaintiff-Appellant Mina Raymond (whose husband Steven Raymond is also a co-plaintiff, together the “Raymonds”), and the insurer, New York Life Insurance Company (“NYL”), and its related entities

_____________________ * This opinion is not designated for publication. See 5th Cir. R. 47.5. Case: 23-30237 Document: 124-1 Page: 2 Date Filed: 10/25/2024

No. 23-30237 c/w No. 23-30498

UNUM Group and Paul Revere Insurance Company (“PRL”) (together, the “Defendants-Appellees”). The Raymonds appeal the district court’s denial of their motion for summary judgment and sua sponte grant of summary judgment in favor of the Defendant-Appellees. We AFFIRM the district court’s entry of summary judgment. I A In 1988, Mina purchased a Premier Disability Income Insurance Policy from NYL. PRL has administered Mina’s claim for NYL since August 2000. The Policy provides a monthly income Total Disability (“TD”) benefit of $1,500 if Mina becomes “totally disabled,” until Mina is “no longer disabled, or reaches ʻage 65,’” whichever comes first. The Policy expressly provides: “Total Disability means the Insured can not do the substantial and material duties of his or her regular job. The cause of the disability must be an injury or a sickness.” Regular job is defined as “[t]he occupation, or occupations if more than one, in which the Insured is engaged when a disability starts.” Additionally, the Policy also conditioned the TD benefit on periodic and satisfactory proof of a “continuing disability,” stating: “You must give us written proof of disability within 90 days after the end of each period for which a benefit is payable.” A rider included in the Policy also provides for a “Monthly Income Benefit for Residual Disability,” which is “not payable . . . if a Monthly Income Benefit for Total Disability is payable.” The Policy states: Residual Disability . . . means that due to an injury or sickness as defined in this policy, the insured:

(a) Is not able to do one or more of the substantial and material duties of his or her regular job; or

2 Case: 23-30237 Document: 124-1 Page: 3 Date Filed: 10/25/2024

(b) Directly and apart from any other cause, has a loss of income as defined in this rider of at least 20%. Finally, the Policy also contained a Social Insurance Supplemental Income (“SIS”) Benefit, paying up to $500 extra per month during any term of TD or RD upon NYL’s receipt of “satisfactory” proof that Mina “has currently applied” for government programs. B In October 1996, after being diagnosed with Multiple Sclerosis (“MS”), Mina left her position as a Pharmacist with Eckerd Drugs and applied for benefits under the Policy. By her own assessment, prior to her diagnosis, three-quarters of her job duties included “filling Rxs,” “ensuring accuracy of Rxs,” and “counseling customers about their Rxs.” Additionally, she spent the remainder of her time “supervising other employees,” “transcribing Rxs from nurses and doctors,” “restocking drug inventory and ordering meds,” and “administrative duties.” She also reported that she was required to work twelve-hour shifts and stand for extended periods of time. In early 1997, NYL approved Mina’s claim application and began paying her monthly TD benefit and SIS benefit. Shortly thereafter, Mina decided to return to work part-time on a very limited basis as a “pharmacy consultant.” After Mina sought NYL’s opinion on the impact the new position would have on her benefits, NYL informed her that her benefits would continue because Mina was not working in her “regular occupation” as a pharmacist based on her description. In 2000, PRL assumed responsibility from NYL for the administration of Mina’s claim. In May of 2001, Mina sought approval to return to work at Eckerd’s Drugs part-time as an “on-call floating pharmacist” a couple of days a week. In response, PRL informed Mina that her TD benefit would continue so long as she worked in

3 Case: 23-30237 Document: 124-1 Page: 4 Date Filed: 10/25/2024

a “limited capacity.” PRL also expressly “reserve[d] the right to review [her] claim further under the Residual Disability provision of [her] policy” should her hours increase. On January 18, 2001, PRL sent Mina a letter seeking written documentation that she had applied for government social security, as required under the Policy. While Mina ultimately left PRL a voicemail informing them that she had applied for Social Security Disability Insurance (“SSDI”) benefits, she never responded to their repeated requests to send them copies of her application. In September of 2001, Mina changed jobs again, accepting a position at Bolton’s Pharmacy, where she still works today. By 2014, her work hours had significantly increased from around 15–20 hours per week to 20–25 hours per week. Despite increasing her hours and responsibilities, Mina failed to update her hours or income on her annual Disability Status Updates (“DSUs”) to PRL for more than ten years, indicating only that she was “working on a limited basis.” And even after 2014, when Mina began providing more detailed information in her DSUs, she still admittedly underreported her hours and income. In 2018, PRL received information from Mina’s physician indicating she was working in a greater capacity than she had reported. PRL began an inquiry into the true nature of Mina’s working duties, hours, and pay as a pharmacist. Their investigation, through interviews with Mina and her supervisor, and an examination of her tax returns, revealed that Mina underreported her hours and income. In response to the investigation, Mina stated her current duties as a pharmacist included:

• Occasionally packing and labelling pharmaceuticals (when necessary because a technician is unavailable); • Checking prescriptions for accuracy and safety;

4 Case: 23-30237 Document: 124-1 Page: 5 Date Filed: 10/25/2024

• Reviewing and interpreting physician orders and detecting therapeutic incompatibilities; • Providing information to patients and responding to their questions about medications and their use, including interactions and side effects; • Communicating with physicians; • Maintaining records for controlled substances; and • Rarely compounding medications.

On January 14, 2020, PRL informed Mina by letter that she was not eligible for TD benefits from 2014–2019 because “[d]espite your reported restrictions and limitations, you continue[d] to work in a reduced capacity in your Regular Job as a Pharmacist.” Additionally, PRL found that she did not qualify for the RD benefit because her income was not reduced by at least 20% from her prior employment. On March 31, 2021, PRL officially closed Mina’s claim, discontinued all benefits under the Policy, and demanded return of the estimated overpayment of $222,318.91. C The Raymonds originally filed this lawsuit in Louisiana state court before the defendants successfully removed it on diversity grounds to the Middle District of Louisiana on June 10, 2020. In their operative third amended complaint, they claimed that Mina remained qualified for TD benefits under the Policy.

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Raymond v. Unum Group, Counsel Stack Legal Research, https://law.counselstack.com/opinion/raymond-v-unum-group-ca5-2024.