Ralston Brown v. Carrington Mortgage Services

District Court, D. Connecticut·Decided September 15, 2026·No. 3:25-cv-00050·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT RALSTON BROWN, ) 3:25-CV-00050 (SVN) Plaintiff, ) ) v. ) ) CARRINGTON MORTGAGE ) SERVICES, ) September 15, 2026 Defendant. ) ORDER GRANTING DEFENDANT’S MOTION TO DISMISS AND DENYING PLAINTIFF’S MOTION TO AMEND Sarala V. Nagala, United States District Judge. In this civil action, pro se Plaintiff Ralston Brown alleges Defendant Carrington Mortgage Services (“Carrington”) fraudulently overcharged his mortgage account, mishandled his escrow payments, and promised to defer his mortgage payments under a forbearance plan, before determining Plaintiff was in default and initiating foreclosure proceedings. The Court previously granted Carrington’s motion to dismiss the original complaint, but allowed Plaintiff leave to amend certain claims. See Brown v. Carrington Mortg. Servs., No. 3:25-CV-50 (SVN), 2025 WL 2783593, at *13 (D. Conn. Sept. 30, 2025). In his amended complaint, Plaintiff asserts three counts of fraud and one count of intentional infliction of emotional distress as a result of Carrington’s conduct. See Am. Compl., ECF No. 31. Carrington now seeks to dismiss Plaintiff’s action without leave to amend, arguing that the Court lacks subject matter jurisdiction over this action, that some of Plaintiff’s claims are time- barred and others are preempted, and that the complaint fails to state a claim on which relief can be granted. See Mot. to Dismiss, ECF No. 33. Plaintiff opposes the motion. Opp. to Mot. to Dismiss, ECF No. 39. Plaintiff also seeks to amend his complaint, Mot. to Amend, ECF No. 51, which Carrington opposes, Opp. to Mot. to Amend, ECF No. 52. For the reasons described below, Carrington’s motion to dismiss is GRANTED, and Plaintiff’s motion to amend is DENIED. I. FACTUAL BACKGROUND Factual allegations from the amended complaint are taken as true for the purposes of this motion. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Where noted, the Court also draws facts

from public state court dockets, of which the Court may take judicial notice. See Mangiafico v. Blumenthal, 471 F.3d 391, 398 (2d Cir. 2006). A. The Underlying Mortgage & the Alleged Overcharges In December of 2017, Plaintiff obtained a $216,000 home equity loan from Carrington. See ECF No. 31 ¶ 8. The terms of the loan—a 30-year, fixed-rate mortgage—required Plaintiff to make monthly payments of $2,231.21, of which $1,143.09 went toward payment of principal and interest and $1,088.12 was placed in escrow for Carrington to use to pay Plaintiff’s property tax and liability insurance. See id. Plaintiff alleges that, over the years, Carrington “overpaid” his insurance premium, “fraudulent[ly] added” an unspecified “incidental amount” to Plaintiff’s

mortgage account, charged “unwarranted” and “excessive” late fees and interest, and “concealed that it fraudulently charged [Plaintiff] more than his principal obligations.” Id. ¶¶ 13, 24, 27. On or about April 2, 2018, Carrington notified Plaintiff he would need to make higher monthly payments to cover an increase in his homeowner’s insurance premium. Id. ¶ 11. Plaintiff’s monthly payment increased by $110.62 per month, from $2,231.21 to $2,431.83. Id. ¶ 20. Plaintiff alleges that he contacted his insurance company, which informed him his premium had not increased by that amount. Id. Plaintiff attempted to inform Carrington that “his mortgage account was being overcharged,” but the company ignored his complaints. Id. ¶¶ 21–22, 41–43. Plaintiff began making the increased monthly payments, id. ¶ 31. Nevertheless, Carrington began charging late fees and unauthorized charges to Plaintiff’s account. Id. ¶ 25. Plaintiff does not allege with certainty the total amount of allegedly improper late fees and interest charges, but indicates one late fee was $975. Id. Plaintiff suggests that, as part of the closing on his home, he agreed to place money in escrow for the payment of his property taxes and insurance. Id. ¶¶ 9, 45–46. He alleges that three

individuals named Mark Martinez, Tolanda Talbot, and Katherine Davis assured him that his escrow payments “would be handled responsibly and accurately.” Id. ¶ 45. Then, at least between 2019 and 2021, Carrington mishandled the money that Plaintiff placed in escrow for the payment of his insurance and property taxes. Id. ¶¶ 36–47. Plaintiff alleges that, at various points, Carrington overpaid or underpaid his insurance premium. Id. ¶¶ 36–37. In 2019, Carrington overpaid the insurance company by a total of $793.66. Id. ¶ 37. Carrington later underpaid the insurance company, using the “surplus in the [previously] overpaid insurance premium” to make up the difference. Id. ¶ 40. Plaintiff alleges Carrington “fraudulently stole” the overpaid insurance premium by underpaying the next year. Id. ¶ 39. Plaintiff made several phone calls to

Carrington’s customer service department, explaining that his account was being overcharged, but Carrington did not address the problem. Id. ¶¶ 41–42. Instead, it added fees and interest on fees to Plaintiff’s account, “reported these fees to the credit bureau, and used this amount to file the foreclosure action.” Id. ¶ 40. On March 4, 2020, Plaintiff requested that Carrington defer his mortgage payment “like other banks were doing to help their customers as COVID relief.” Id. ¶ 48. Carrington informed Plaintiff that it was not offering such deferments. Id. Nevertheless, Plaintiff alleges that on April 1, 2020, Carrington placed him on a “90 days forbearance plan” and advised him he did not have to make mortgage payments for 90 days. Id. ¶ 49. On July 9, 2020, Carrington extended Plaintiff’s COVID-related assistance for an additional three months. Id. ¶ 50.1 In November 2021, Carrington again granted Plaintiff 90 days’ forbearance. Id. ¶ 51. Plaintiff alleges that, as part of the COVID assistance program, Carrington assured him that no fees or penalties would be assessed during the forbearance periods. Id. ¶ 53. Nevertheless, Carrington continued to apply “fees or penalties” during the forbearance period. Id. ¶ 55. The fees included a “one-month late fee” of

$975 on November 1, 2021, which Plaintiff alleges far exceeded the agreed-upon late fee in his mortgage contract. Id. ¶¶ 25, 27. Plaintiff further asserts that Carrington falsely reported to credit reporting agencies that he made late payments or missed payments altogether, causing his credit score to be “significantly lowered.” See id. ¶¶ 16, 33. Finally, Plaintiff also alleges that Carrington filed for foreclosure while the mortgage was in forbearance. See id. ¶ 55 (“During the time period Carrington assured Brown a forbearance plan was in effect, Carrington . . . started the process for judicial foreclosure judgment order or sale during the forbearance period.”).2 Since June 6, 2018, Carrington has “constantly called” Plaintiff in an attempt to collect on the allegedly fraudulent debt. ECF No. 31 ¶ 62. It has also sent him at least three to five notices

of default and notices of intent to foreclose each month, while ignoring his “repeated efforts to explain the situation that Carrington was overcharging his mortgage account.” Id. ¶ 60.

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