Quentin Crabtree v. Experian Information Solutions

Court of Appeals for the Seventh Circuit·Decided January 28, 2020·No. 18-3416·Published

Opinion

In the

United States Court of Appeals For the Seventh Circuit

Nos. 18-3416 & 18-3405 QUENTIN CRABTREE, Plaintiff-Appellant, Cross-Appellee, v.

EXPERIAN INFORMATION SOLUTIONS, INC., Defendant-Appellee, Cross-Appellant.

Appeals from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:16-cv-10706 — Charles R. Norgle, Judge.

ARGUED SEPTEMBER 4, 2019 — DECIDED JANUARY 28, 2020

Before ROVNER, SCUDDER, and ST. EVE, Circuit Judges. SCUDDER, Circuit Judge. We know from the Supreme Court’s decision in Spokeo, Inc. v. Robins that a plaintiff claiming a statutory violation must allege a concrete and particularized injury for Article III standing. Recent years have shown that this principle is often easier to observe than to apply . The claim in this appeal falls on the easier side. Quentin Crabtree filed this suit against Experian for what he contends was an unauthorized release of his credit information under 2 Nos. 18-3416 & 18-3405

the Fair Credit Reporting Act. Experian responded by going on the offensive by itself bringing a FCRA counterclaim against Crabtree. The district court dismissed Crabtree’s claim because any injury was exceedingly remote and speculative . We agree. We further conclude that Experian’s counterclaim likewise fails for lack of standing and therefore af- firm across the board.

I

The Fair Credit Reporting Act or FCRA protects consumers ’ privacy in their credit information. It does so in part by prohibiting consumer reporting agencies like Experian from releasing credit information except under specific circumstances , which Congress enumerated in 15 U.S.C. § 1681b. One exception allows consumer reporting agencies to provide prospective lenders with a list of consumers who meet their criteria. In trade parlance, these lists are called “prescreen lists.” The sharing of a prescreen list is allowed if it results in a “firm offer of credit or insurance” to every consumer on that list. See id. § 1681b(c)(1)(B)(i). In this way, though FCRA broadly prohibits the unauthorized disclosure of credit information , Congress authorized the limited disclosure of such information in exchange for the benefit of a guaranteed offer of credit or insurance.

Stepping back to see what the lawful exchange of prescreen lists typically looks like aids our analysis. As a consumer reporting agency, Experian compiles consumer information into credit reports and scores. Intermediate entities collect this information from Experian and provide tailored prescreen lists of consumers to creditors and insurers intending to make firm offers. So long as those creditors and insurers ultimately extend a firm offer to each person on the list, the

Nos. 18-3416 & 18-3405 3

process complies with the privacy trade-off Congress contemplated in passing FCRA. See id.

At first glance that seems to be what happened when Quentin Crabtree’s information appeared on a 2011 prescreen list compiled from Experian’s data. But there were some complications , which Crabtree learned of in 2016 and then formed the basis of his lawsuit. The full facts are complicated and require unpacking.

Prior to the events in this case, Experian and Western Sierra had a contract that permitted Western Sierra to receive prescreen lists from Experian. These were not direct exchanges , however, as both parties used agents. Experian provided its consumer data to a company called Tranzact, which used that information to create prescreen lists. For its part, Western Sierra did not directly deal with Tranzact; rather, Tranzact sold the prescreen lists to a marketing agency called Data by IMS. Data by IMS would then extend offers backed by Western Sierra to the consumers on the prescreen list. To summarize, Experian dealt with Tranzact, Western Sierra dealt with Data by IMS, and Tranzact and Data by IMS dealt with each other—all in furtherance of Experian’s contract with Western Sierra.

Though Crabtree brought his claim in 2016, the unauthorized exchange underlying his lawsuit took place in 2011. Experian terminated its contract with Western Sierra in October and set November 18, 2011 as the cutoff date. At that point, Western Sierra was no longer authorized to receive Experian’s credit data, including in the form of prescreen lists prepared by Tranzact and purchased by Data by IMS.

4 Nos. 18-3416 & 18-3405

Despite the terminated contract, a prescreen list with Experian ’s data made it through the web of credit-related entities to Western Sierra on November 30, 2011. Neither Experian nor Western Sierra knew there was any problem. Experian did not know that Tranzact had given a list to Data by IMS that would be backed by Western Sierra, and Western Sierra believed that Data by IMS had obtained the list from a different consumer reporting agency with whom it still had a valid contract . Because of the miscommunication, the prescreen list of consumer credit information, which included Crabtree, was shared when it should not have been.

But these facts do not necessarily show a FCRA violation.

Even though Experian’s contract with Western Sierra did not authorize the disclosure, there is little indication that Western Sierra, believing that everything was in order, failed to extend firm offers to everyone on the November 2011 prescreen list. What is more, Crabtree himself testified that he was unable to say that he did not receive a firm offer from Western Sierra and in fact he “probably did” but just does not recall. Crabtree went further and admitted that he would not have sought a loan in response to any offer of credit.

These facts nonetheless gave rise to a lawsuit. Crabtree filed a complaint against Experian in November 2016—nearly five years after Experian shared his credit information with Western Sierra. Discovery revealed that Crabtree learned about this post-contract disclosure through the person who is now his lawyer. The lawyer had recognized Crabtree’s name while examining the list and brought it to his attention. It was only then that Crabtree was made aware of any of this and decided to bring suit in federal court under FCRA.

Nos. 18-3416 & 18-3405 5

Crabtree alleged that he suffered two harms from his inclusion on the prescreen list: an invasion of privacy and emotional distress. Experian reacted to being sued by lodging a counterclaim under FCRA. According to the counterclaim, FCRA prohibited Crabtree from receiving a prescreen list for any purpose other than extending a firm offer of credit—not to support a lawsuit against a consumer reporting agency.

After extensive and complete jurisdictional discovery on whether Crabtree had alleged the requisite injury-in-fact to satisfy Article III’s case or controversy requirement, the district court dismissed the complaint for lack of standing pursuant to Federal Rule of Civil Procedure 12(b)(1). It determined that Experian’s alleged statutory violation, without further allegations of harm, was insufficient to establish a concrete injury and that Crabtree’s emotional damages were entirely unsupported. The court also dismissed Experian’s counterclaim for the same reason and required Crabtree to pay for the deposition of Experian’s proffered expert. Both sides appealed.

II

A

Our first question in any case is whether we have jurisdiction . Article III extends the judicial power only to the resolution of cases and controversies. At the very least, this requires a plaintiff to have suffered an injury-in-fact traceable to the defendant and capable of being redressed through a favorable judicial ruling. See Lujan v. Defs. of Wildlife, 504 U.S. 555, 560– 61 (1992); see also Lopez-Aguilar v. Marion Cty. Sheriff's Dep't, 924 F.3d 375, 384 (7th Cir. 2019). At the pleading stage, the 6 Nos. 18-3416 & 18-3405

plaintiff must allege facts that demonstrate each element of Article III standing.

The alleged injury must be “concrete and particularized”

Free access — add to your briefcase to read the full text and ask questions with AI

Quentin Crabtree v. Experian Information Solutions, (7th Cir. 2020).

Quentin Crabtree v. Experian Information Solutions (Quentin Crabtree v. Experian Information Solutions) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Lujan v. Defenders of Wildlife
504 U.S. 555 (Supreme Court, 1992)
Daubert v. Merrell Dow Pharmaceuticals, Inc.
509 U.S. 579 (Supreme Court, 1993)
Lori Schrott v. Bristol-Myers Squibb Co.
403 F.3d 940 (Seventh Circuit, 2005)
Halasa v. ITT Educational Services, Inc.
690 F.3d 844 (Seventh Circuit, 2012)
City of New Haven v. Reichhart
748 N.E.2d 374 (Indiana Supreme Court, 2001)
Steel Co. v. Citizens for a Better Environment
523 U.S. 83 (Supreme Court, 1998)
Lexmark Int'l, Inc. v. Static Control Components, Inc.
134 S. Ct. 1377 (Supreme Court, 2014)
Spokeo, Inc. v. Robins
578 U.S. 330 (Supreme Court, 2016)
Derek Gubala v. Time Warner Cable, Inc.
846 F.3d 909 (Seventh Circuit, 2017)
Bank of Am. Corp. v. City of Miami
581 U.S. 189 (Supreme Court, 2017)
Groshek v. Time Warner Cable, Inc.
865 F.3d 884 (Seventh Circuit, 2017)
Shameca Robertson v. Allied Solutions, LLC
902 F.3d 690 (Seventh Circuit, 2018)
Daniel Rivera v. Allstate Insurance Company
913 F.3d 603 (Seventh Circuit, 2018)
Lopez-Aguilar v. Marion Cnty. Sheriff's Dep't
924 F.3d 375 (Seventh Circuit, 2019)
Paula Casillas v. Madison Avenue Associates, Inc
926 F.3d 329 (Seventh Circuit, 2019)
Diedrich v. Ocwen Loan Servicing, LLC
839 F.3d 583 (Seventh Circuit, 2016)