Potoma v. Cleveland Clinic Foundation

CourtDistrict Court, N.D. Ohio
DecidedMarch 28, 2025
Docket1:23-cv-01153
StatusUnknown

This text of Potoma v. Cleveland Clinic Foundation (Potoma v. Cleveland Clinic Foundation) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Potoma v. Cleveland Clinic Foundation, (N.D. Ohio 2025).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

LYDIA POTOMA, ) CASE NO. 1:23-cv-01153 ) Plaintiff, ) JUDGE BRIDGET MEEHAN BRENNAN ) v. ) ) THE CLEVELAND CLINIC ) MEMORANDUM OPINION FOUNDATION, et al., ) AND ORDER ) Defendants. )

Defendants The Cleveland Clinic Foundation (“CCF”) and Jerilyn Hagan (“Hagan”) moved this Court for summary judgment. (Doc. 21.) Plaintiff Lydia Potoma (“Potoma”) opposed the motion (Doc. 24), and Defendants replied (Doc. 29). For the reasons that follow, Defendants’ Motion for Summary Judgment is GRANTED. I. BACKGROUND A. Factual Background CCF is a healthcare organization headquartered in Cleveland, Ohio. (Doc. 21-1 at ¶ 4.) In July 2012, Potoma began working for CCF as a Registered Nurse. (Doc. 40-1 at 4093.) In 2019, she completed her graduate program and became an Advanced Practice Registered Nurse (“APRN”). (Id. at 4105–06.) As an APRN, Potoma could see and treat patients but had to work with a collaborating physician. (Id. at 4121–22; Doc. 21-1 at ¶ 8.) In January 2020, Potoma joined the Older Adult Behavior Health (“Geropsych”) inpatient unit as the only APRN. (Doc. 40-1 at 4141.) In this role, Hagan, the Manager for the Behavior Health Advanced Practice Providers, supervised Potoma. (Id. at 4107, 4113; Doc. 35-1 at 2715– 16.) Though Hagan supervised Potoma, they worked at separate locations. (Doc. 24 at 805–06.) Dr. Justin Havemann served as Potoma’s collaborating physician in the unit, but was not her direct supervisor. (Doc. 40-1 at 4122.) APRNs were expected to meet certain expectations like reporting to work between 8:00 a.m. and 5:00 p.m., following department policies, attending bimonthly “huddles,” and working with a multidisciplinary team of social workers, medical providers, nurses, physicians, and therapists. (Doc. 40-1 at 4153, 4163; Doc. 21-8 at ¶ 3.)

APRNs were also expected to complete competencies, receive vaccinations, follow COVID-19 protocols, respond to emails, and complete provider’s notes after appointments. (Doc. 21 at 190.) Depending on patient needs and other factors like the COVID-19 pandemic, the Geropsych unit treated patients on both an inpatient and outpatient basis. (Doc. 40-1 at 4134–36; Doc. 35-1 at 2816–18.) In June 2020, Potoma expanded her practice to include outpatient work. (Doc. 40-1 at 4134.) Until March 2022, she spent approximately 75% of her time on inpatient work and the remaining 25% on outpatient work. (Id. at 4140.) If Potoma was absent, administrative assistants rescheduled her outpatient appointments. (Id. at 4217.)

Potoma was diagnosed with postural orthostatic tachycardia syndrome (“POTS”). (Doc. 24 at 804.) This condition can cause lightheadedness, brain fog, fatigue, difficulty with physical exertion, blurry vision, palpitations, tremors, nausea, and anxiety. (Id.) In 2019, Potoma was also diagnosed with anxiety. (Id.) Starting in 2014, Potoma was approved for both intermittent and continuous FMLA leave. (Doc. 40-1 at 4249; see, e.g., Doc. 40-14.) When she experienced symptoms of POTS, Potoma’s intermittent leave was approved for one to two days a week. (Doc. 24 at 805.) With respect to diagnosed sleep apnea, she had the option to arrive to work up to 90 minutes late. (Doc. 25 at ¶ 7.) If her symptoms took longer to resolve, Potoma could take continuous FMLA leave. (Doc. 24 at 805.) She renewed her FMLA paperwork for intermittent leave annually between 2014 and 2022 and as necessary upon taking continuous leave. (Doc. 40-1 at 4159; Doc. 25 at ¶ 7.) CCF’s Absence Management Office (“AMO”) approved and administered FMLA and short-term disability leave. (Doc. 36-1 at 3185–86.) CCF required employees using FMLA leave to “follow established department notice and procedural requirements to provide

notification of an absence or lateness related to an approved FMLA leave.” (Doc. 35-5 at 3022.) During her employment, Potoma took FMLA leave several times. (Doc. 40-1 at 4208.) According to Potoma, because Hagan did not work in the same hospital and “played no role in ensuring that Potoma’s patients on the inpatient unit were covered in the event of her absence,” CCF’s policy did not require her to inform Hagan of her absences. (Doc. 24 at 806; Doc. 40-1 at 4217.) Instead, Potoma understood the department’s policy required her to notify the administrative assistant at the hospital where she worked. The administrative assistant would enter her absence into Kronos, a timekeeping system CCF used to track FMLA. (Doc. 40-1 at 4217.) Potoma would also notify Dr. Havemann, and Dr. Ryan Rajaram, another physician who

also covered her patients. (Doc. 24 at 806.) Hagan testified she, rather than an administrative assistant, was responsible for entering and coding absences in Kronos. (Doc. 40-9 at 4569; Doc. 35-1 at 2783.) According to Hagan, the department’s policy required employees to inform her of any absences without necessarily disclosing the underlying conditions or details of FMLA leave. (Doc. 35-1 at 2798, 2813; Doc. 40-20 at 4608; Doc. 36-1 at 3186.) In May 2020, Hagan communicated the absence policy to the nurses and physician assistants she supervised: In light of everything that is going on, I thought it would be a good idea to review the CALL OFF policy.  Please call 216.636.1925 as soon as you know you will not be in. This is available 24.x7. This team will contact your first two scheduled patients.  Contact your administrative assistant and/or front-desk team

(Doc. 35-13.) This policy was reiterated in December 2021. (Doc. 35-39.) Between October 2020 and December 2021, Potoma took a series of continuous FMLA leaves. The first leave period was October 8–18, 2020. (Doc. 40-14.) The second leave period was April 28, 2021 to June 17, 2021. (Doc. 40-15.) And the third leave period was December 1–19, 2021. (Doc. 40-17.) Potoma was also placed on involuntary leave between January 27, 2022 and March 22, 2022. (Doc. 21-1 at ¶¶ 19–20.) During this fifteen-month period, Potoma had several encounters with her colleagues and supervisors that form the basis of her retaliation and discrimination claims. On October 12, 2020, during Potoma’s first continuous leave, Hagan emailed Potoma about her failure to respond to emails and calls, copying both Dr. Havemann, and Daniel Karchmer, an administrator, and Hagan’s supervisor. (Doc. 32-3 at 2133.) Dr. Havemann responded Potoma had been sick. (Doc. 32-5 at 2136.) Karchmer warned: Failure to communicate at all (including repeated failures to attend required team meetings) after repeated outreach from a direct manager often results in either a welfare check by police at the request of a department or corrective action, or termination. This has happened with others, so it’s not something to be taken lightly. (Id. at 2135.) Karchmer further stated if Potoma failed to reply, “we can begin big-time corrective action.” (Doc. 32-4 at 2134.) That day, Potoma responded, detailing her responses to the emails and stating she had not received any calls. (Doc. 32-3 at 2132–33.) Potoma explained she mistakenly believed the AMO informed Hagan about her FMLA absences, and told Hagan her “absence may be prolonged.” (Doc. 32-7.) The police did not perform a welfare check and Potoma was not disciplined for failure to communicate. On November 12, 2020, Potoma contacted HR to report Hagan harassed her and threatened her with termination and a welfare check. (Doc. 32-10.) Potoma spoke to Diane Robinson, an HR Business Partner, about Hagan’s inquiries into Potoma’s medical conditions and threats. (Doc. 36-1 at 3215–16.) Robinson set up a meeting between Potoma and Karchmer. (Id. at 3226.) Prior to the meeting, Karchmer contacted Potoma, emphasizing the department’s policy on attending huddles. (Doc. 32-2.) Potoma also testified Karchmer warned her about the

tone of her emails and failure to communicate with Hagan could result in termination. (Doc.

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Potoma v. Cleveland Clinic Foundation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/potoma-v-cleveland-clinic-foundation-ohnd-2025.