PNC Bank, National Ass'n v. Wolters Kluwer Financial Services, Inc.

73 F. Supp. 3d 358, 2014 WL 7146357, 2014 U.S. Dist. LEXIS 173249
CourtDistrict Court, S.D. New York
DecidedDecember 15, 2014
DocketNo. 12 Civ. 8570(PAE)
StatusPublished
Cited by12 cases

This text of 73 F. Supp. 3d 358 (PNC Bank, National Ass'n v. Wolters Kluwer Financial Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PNC Bank, National Ass'n v. Wolters Kluwer Financial Services, Inc., 73 F. Supp. 3d 358, 2014 WL 7146357, 2014 U.S. Dist. LEXIS 173249 (S.D.N.Y. 2014).

Opinion

OPINION & ORDER

PAUL A. ENGELMAYER, District Judge:

In this diversity action, PNC Bank, National Association (“PNC”) sues Wolters Kluwer Financial Services, Inc. (“WKFS”) for, inter alia, breach of contract, based on the claim that PNC was harmed by the “misperformance” of a Secure Document Exchange (“SDX”) system that PNC had licensed from WKFS. PNC alleges that in December 2010, it learned that SDX had failed to timely transmit copies of consumer loan disclosures that PNC was legally mandated to deliver to customers, that WKFS was responsible for this malfunction, which persisted until February 2011, and that, as a result, PNC’s mortgage-related disclosures to more than 2,000 PNC customers were delayed.

Before the Court now are the parties’ cross-motions for summary judgment. For the reasons that follow, the Court (1) denies PNC’s motion for summary judgment on its breach of contract and breach of warranty claims, (2) grants WKFS’s motion for summary judgment on all of PNC’s other claims, ie., its quasi-contract and non-contract claims, and (3) grants WKFS’s motion for summary judgment as to the damages sought by PNC, on the grounds that the damages PNC has pursued to date are all consequential damages barred under the parties’ agreements. The Court, however, grants PNC’s motion to amend its Complaint to add a claim for general damages, seeking recoupment of the money that PNC paid WKFS under the parties’ agreements, while granting WKFS’s motion to re-open discovery to enable it to probe PNC’s newly-added the[362]*362ory of such damages. In light of PNC’s failure to seek such damages until after the close of the original discovery period, the Court further orders that WKFS’s costs in pursuing this new avenue of discovery be shifted, in part, to PNC, on the terms specified herein.

I. Background1

A. The Parties

PNC is a federally chartered national banking association with its principal place of business in Pittsburgh, Pennsylvania. Joint 56.1 ¶ 1. In January 2010, PNC acquired National City Bank (“NCB”), a federally chartered national banking association with its principal place of business in Cleveland, Ohio. Id. ¶¶2, 6. WKFS is a Delaware corporation, engaged in the business of providing information products and services, with its principal place of business in Minneapolis, Minnesota. Id. ¶ 3.

B. The MLSA an,d the SDX Schedule

This case involves a pair of agreements under which WKFS licensed a computer system to NCB (later PNC) to manage the bank’s dissemination of legally required disclosures to persons who had applied for mortgages with the bank.

First, on September 25, 2009, WKFS and NCB entered into the Master License and Services Agreement (“MLSA”), which contains the “sole and exclusive terms and conditions that ... govern the rights, responsibilities, and obligations” of WKFS and NCB regarding the licensing of WKFS’s services. Id. ¶ 4; MLSA 1, 5. Second, on December 29, 2009, WKFS and NCB entered into a related agreement, the “Secure Document Exchange with Paper Fulfillment Schedule” (“SDX Schedule”), under which WKFS agreed to furnish NCB with “Secure Document Exchange (SDX) with Paper Fulfillment,” a computer system that WKFS produces and licenses and which NCB would use to securely [363]*363deliver loan documents to mortgage applicants. Joint 56.1 ¶¶ 5, 7, 44; SDX Schedule 1. On February 22, 2010, after PNC had acquired NCB, NCB assigned its interests in the two agreements to PNC. Joint 56.1 ¶¶ 4, 5: Because PNC succeeded to NCB’s rights and obligations under the agreements, in describing their terms and operation, the Court henceforth refers to PNC where the agreements refer to NCB.

PNC and WKFS agree that the MLSA and SDX Schedule are valid and enforceable. Id. ¶ 32. Under the agreements, the parties defined SDX as “an outsourced electronic delivery system for initial disclosures and closing loan packages that will assist [PNC] in complying with federal and state laws and regulations concerning such electronic delivery of compliance documents.” SDX Schedule 1. WKFS warranted that the SDX system would be “Operative at all times” while the agreements were in place, MLSA 19, with “Operative” defined to mean that the SDX system, in PNC’s reasonable judgment, would perform in accordance with the specifications set out in the agreements and their attachments. Id. at 3. WKFS also warranted that the SDX system would meet or exceed “the performance levels and technical specifications” set out in the attached schedules. Id. at 7. Further, WKFS agreed to implement updates to SDX “as they [became] commercially available.” SDX Schedule 10.

PNC, for its part, was to compensate WKFS for licensing SDX with Paper Fulfillment. Specifically, PNC was to pay for this service on a per-paekage basis. The cost of each electronic package that PNC uploaded to SDX for transmittal to a mortgage applicant would range from $0.04 to $4.50, depending on the package’s size; the cost of each package that was to be transmitted in printed (hard-copy) form was to range from $0.89 to $4.55, depending on the number of pages. Id. at 3-4. WKFS was to invoice PNC at least monthly, and to set out the “[u]nit cost per item ... for [SDX].” MLSA 14.

As to indemnification, the MLSA provided that:

WKFS will defend, indemnify, and hold harmless [PNC] ... against all costs and expenses ... arising from or in connection with a claim, suit, action, proceeding, or demand ... brought against [PNC] by a third party ... for ... gross negligence or willful misconduct by WKFS or WKFS Personnel. [PNC] shall provide WKFS: (a) reasonably prompt written notice of the existence of such Claim or Expenses; [and] (b) control over the defense or settlement of any such Claim.

Id. at 22. But, the MLSA provided, in terms highly relevant here, that neither party would be liable for consequential damages:

NEITHER PARTY WILL BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST PROFITS ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE SERVICES AND/OR PRODUCTS SUPPLIED HEREUNDER, EVEN IF THE PARTIES HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE.

Id. at 23 (capitalization and boldface in original).

C. Mechanics of SDX’s Operation

SDX allowed WKFS’s customers, such as PNC, to upload documents or “packages” to SDX electronically; these documents were encrypted, held on a secure server, and made available for online retrieval by third parties designated by [364]*364WKFS’s customer. Joint 56.1 ¶8. Here, the third parties were PNC’s mortgage applicants. Through SDX with Paper Fulfillment, PNC transmitted various types of mortgage documents to applicants. Id ¶¶ 41, 42, 43; see also SDX Schedule 1 (agreeing to provide SDX for delivery of “initial disclosures and closing loan packages that will assist [PNC] in complying with federal and state laws and regulations concerning such electronic delivery of compliance documents”).

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73 F. Supp. 3d 358, 2014 WL 7146357, 2014 U.S. Dist. LEXIS 173249, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pnc-bank-national-assn-v-wolters-kluwer-financial-services-inc-nysd-2014.