PHI Health, LLC v. Optimum Choice, Inc. D/B/A/ United Healthcare

CourtDistrict Court, D. Maryland
DecidedMarch 27, 2026
Docket1:25-cv-02320
StatusUnknown

This text of PHI Health, LLC v. Optimum Choice, Inc. D/B/A/ United Healthcare (PHI Health, LLC v. Optimum Choice, Inc. D/B/A/ United Healthcare) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
PHI Health, LLC v. Optimum Choice, Inc. D/B/A/ United Healthcare, (D. Md. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MARYLAND

PHI HEALTH, LLC,

Plaintiff,

v. Case No. 25-cv-2320-ABA OPTIMUM CHOICE, INC. D/B/A/ UNITED HEALTHCARE, Defendant

MEMORANDUM OPINION In 2020, Congress enacted the No Surprises Act (“the Act” or “NSA”) in response to concerns that too many patients were receiving unexpectedly high medical bills from out-of-network providers, particularly for emergency medical services. In pertinent part, the Act (a) capped the prices that out-of-network medical providers such as Plaintiff PHI Health (“PHI”), an air ambulance provider, could charge, (b) prohibited such providers from collecting (or even seeking) any payment from the patients they served, and (c) extinguished any common-law rights that such providers otherwise had to be paid for the services they provided. Having limited their rates and rights, in exchange Congress, among other things, (a) set up an Independent Dispute Resolution (“IDR”) process overseen by the U.S. Department of Health and Human Services to resolve disputes over payments for such out-of-network emergency services and (b) required health benefit administrators (such as Defendant Optimum Choice Inc. (“Optimum”)) to pay any resulting amounts due within 30 days of the conclusion of an IDR dispute. In this case, PHI provided emergency air ambulance transport services to a patient covered by one of Optimum’s health plans. There is no dispute that the patient’s plan covers out-of-network emergency services. Optimum disputed the amount of the charge, as it was entitled to do. The IDR procedure ended with a ruling in PHI’s favor. Under the Act, that IDR award is “binding” (in the absence of “a fraudulent claim or evidence of misrepresentation of facts,” which Defendant does not contend is relevant here), and “payment . . . shall be made” within 30 days. 42 U.S.C. § 300gg- 111(c)(5)(E)(i)(I) & (c)(6). Defendant has not paid; so Plaintiff has filed this case to

enforce the IDR award. Optimum has moved to dismiss, arguing that even though the Act expressly requires it to pay, this Court lacks authority to order it to do so. For the following reasons, the motion to dismiss will be denied. I. BACKGROUND When a member or beneficiary of a health benefit plan finds herself in need of emergency medical services, such as an ambulance or in a hospital’s emergency department, federal law generally requires the insurer to “cover” those services (a) “without the need for any prior authorization determination” and (b) without regard to “whether the health care provider furnishing such services is a participating provider with respect to such services.” 42 U.S.C. § 300gg-19a(b)(1)(A)–(B).1 If the provider happens to be a “participating provider” with the patient’s health plan—i.e., within the

“network of providers and health care facilities (participating providers or preferred providers) who agree by contract to accept a specific amount for their services,” Requirements Related to Surprise Billing; Part I, 86 Fed. Reg. 36872, 36,874 (July 13,

1 Portions of the No Surprises Act are codified in Title 42 (Public Health & Welfare) and some in Title 29 (Labor), depending, as Optimum puts it, on whether a patient’s benefit plan is an “employer group-sponsored, ERISA plan[]” or a “plan under the Affordable Care Act’s Exchange.” ECF No. 19 at 7 n.2. The parties here agree that the same analysis applies regardless of which codification applies. Where statutory provisions that are pertinent to the parties’ dispute here appear in both Titles, the Court herein will generally be citing to the provision as codified in Title 42. 2021) (to be codified at 45 C.F.R. Pts. 144, 147, 149, 156)—the network agreement between the provider and the insurer generally would govern how much the provider is paid for the service.2 But in health emergencies things don’t always align that nicely. The present case is one example. At some point in 2024, the patient whose treatment is at issue needed

“emergency air ambulance transport services.” ECF No. 4 ¶ 5.3 The patient’s identity is not in the record, and the patient is not a party to this case. That is by Congress’s design per the No Surprises Act. Congress sought “to protect patients from surprise medical bills incurred when they receive emergency medical services from out-of-network healthcare providers.” Guardian Flight, L.L.C. v. Health Care Service Corporation, 140 F.4th 271, 273 (5th Cir. 2025) (“Guardian v. HCSC”). Congress also sought to eliminate the burden on such patients of being caught in the middle of payment disputes between plan administrators (such as Optimum here) and emergency providers (such as PHI here). The patient here had health benefit coverage under a plan administered by Optimum. ECF No. 4 ¶¶ 5–6. The air ambulance that was dispatched to transport the patient was with PHI. PHI is not one of Optimum’s “participating providers.”

2 The Act also applies to some non-emergency medical services provided by out-of- network providers at certain in-network healthcare facilities. 42 U.S.C. § 300gg-132. That section is not implicated by PHI’s claim in this case, and thus this Court need not and does not decide whether the analysis herein would apply in that context. 3 Because the case is at the pleadings stage and Optimum has moved to dismiss under Federal Rule of Civil Procedure 12(b)(6), the Court “must accept as true all of the factual allegations contained in the complaint and draw all reasonable inferences in favor of the plaintiff.” King v. Rubenstein, 825 F.3d 206, 212 (4th Cir. 2016). Nonetheless, Optimum is required to cover the service, 42 U.S.C. § 300gg–19a(b)(1); that is undisputed here.4 But the fact that Optimum must “cover” the service does not define how much PHI may charge and how much Optimum must pay for the service. After providing the emergency transportation to the patient, PHI sent an invoice to Optimum for the

services, for two procedure codes and a total billed amount of $41,939.89. ECF No. 4 ¶¶ 6, 13. Optimum took the position that $10,458.96 was the amount to which PHI was entitled and paid only that amount. Id. ¶¶ 6, 13; ECF No. 1-2 at 13–14.5 The No Surprises Act adopts a formula for identifying the applicable “out-of-network rate” for a given out- of-network “emergency service,” including by reference to “qualifying payment amounts . . . for items or services that are comparable to the qualified IDR item or service and that are furnished in the same geographic region.” 42 U.S.C. § 300gg-111(c)(5)(C)(i)(I). The record does not indicate the basis for either PHI’s billed amount or Optimum’s payment amount. That is where the next relevant components of the Act come into play. Congress understood that imposing caps on what insurers would have to pay out-of-network

emergency medical providers, while simultaneously prohibiting providers from billing

4 A payor like Optimum would not automatically have been obligated to pay; there are certain prerequisites, which Optimum refers to as eligibility requirements, such as most basically that the patient had health benefits administered by Optimum.

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Bluebook (online)
PHI Health, LLC v. Optimum Choice, Inc. D/B/A/ United Healthcare, Counsel Stack Legal Research, https://law.counselstack.com/opinion/phi-health-llc-v-optimum-choice-inc-dba-united-healthcare-mdd-2026.