Perfecting Service Co. v. Product Development & Sales Co.

131 S.E.2d 9, 259 N.C. 400, 1963 N.C. LEXIS 587
CourtSupreme Court of North Carolina
DecidedMay 22, 1963
Docket240
StatusPublished
Cited by69 cases

This text of 131 S.E.2d 9 (Perfecting Service Co. v. Product Development & Sales Co.) is published on Counsel Stack Legal Research, covering Supreme Court of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Perfecting Service Co. v. Product Development & Sales Co., 131 S.E.2d 9, 259 N.C. 400, 1963 N.C. LEXIS 587 (N.C. 1963).

Opinion

Moore, J.

There are more than 200 pages of evidence in the record. A detailed review of the evidence is not essential for decision of the questions raised on this appeal. General summaries of the contentions *405 of the parties, which find support in their evidentiary offerings, will suffice.

Plaintiff’s contentions: When requested by defendant to manufacture the Fan-O-Matic, plaintiff advised that it had had no experience in the automotive field. To make the type of instrument defendant wanted die casting was necessary, and this process of manufacture was outside plaintiff's usual field of operation. Plaintiff suggested two or three manufacturers defendant might deal with. Defendant stated it wanted plaintiff to do the job because plaintiff was located in Charlotte, there were problems to be “ironed out,” plaintiff was close at hand and defendant could follow the work and help expedite it. In every step of planning and designing there were extended conferences and close cooperation between the engineers and executives of plaintiff and defendant. Defendant’s approval was had with reference to each decision. Plaintiff first made studies and drawings for production of a satisfactory design and model, and to determine price. The first price plaintiff quoted was $15 per unit. Defendant insisted that to market the device the manufacturer’s price had to be much lower. By revisal of manufacturing methods, choice of materials, and reduction of the scope of plaintiff’s work and responsibilities the unit price was finally lowered to $6.86. Defendant agreed that plaintiff would not furnish the fan, defendant would gather the necessary information concerning clearance space in the makes of automobiles on which the Fan-O-Matics were to be used (this information was necessary for determination of the size of the instrument), defendant would be responsible for problems related to installation on customers’ cars and would prepare installation instructions, and plaintiff would not assemble the units but would deliver sub-assemblies in bulk. It was agreed that the drive plate and attachments would be die castings of aluminum material, and the hub of cast iron. After many conferences and the incorporation of the suggestions of defendant’s engineer and executives, dies and molds were procured. Ten soft die models were made for initial testing. After tests by plaintiff and defendant, the latter approved enthusiastically. It was then agreed that a lot of 300 units would be made and sold to the trade, which would provide a test throughout the country in actual use. In the meanwhile defendant had advertised the Fan-O-Matic on a nationwide scale, and orders had begun to come in. Defendant had made a test at the Indianapolis Speedway. The responsible executive of defendant told plaintiff: “Forget about testing. We have enough proof now. Our entire organization is satisfied with it. ... I want Fan-O-Matic coming out of our ears.” Defendant placed an order for 10,000 units (including the 300 test *406 units), to be delivered at the rate of 2000 per month. Plaintiff purchased materials necessary to supply the units and went into production. Shortly after the 300 units were put on the market a few broken units were returned. In collaboration with defendant’s engineer several changes were made to avoid installation errors. There were complaints that the hub was pulling out in installation or breaking out in operation. Plaintiff suggested steel inserts to strengthen the instrument at the hub. Defendant’s engineer insisted that the mere insertion of a washer would solve the difficulty, and this plan was adopted. Defendant had advertised that Fan-O-Matic was adaptable to all cars, including sport cars and racers, and the cut out speed was at 40 miles per hour. The instrument, in accordance with defendant’s instructions, was designed to cut out at the speed of 30 to 35 miles per hour, to be operated on motors having a maximum of 4800 revolutions per minute, and to be used on such standard cars in the moderate price field as clearance dimensions would permit. Defendant had drawn up installation instructions without consultation with plaintiff, and to make it adaptable to a wider range of cars sent along washers and other adapters, of which plaintiff had no knowledge. According to plaintiff’s tests the instrument operated perfectly when installed so as to be in balance, and when the fan used was statiely in balance and not too heavy. The failures of the instrument in use were due to faulty installation. About two months before defendant cancelled the order, defendant’s engineer had begun work on another model. Defendant was making its own Fan-O-Matic and selling it within a few months after the contract with plaintiff was cancelled. Plaintiff’s warranty was that the Fan-O-Matic would be manufactured “in accordance with the approved design” and would 'be functioning correctly “in accordance with the data supplied by Radiator Specialty Company.” Defendant had approved the design, and it was manufactured in accordance therewith. It did function in accordance with the data furnished by Radiator. The materials used had been approved by defendant. Plaintiff agreed and stood ready to replace any units in which there were faulty materials or workmanship. (There are two defendants, but for the sake of simplicity the singular “defendant” is used in this opinion except when the discussion requires differentiation.)

Defendants’ contentions: Plaintiff represented that it could improve on the inventor’s model and make practical adaptation to a wider range of cars. Plaintiff agreed to engineer and design the Fan-O-Matic. Plaintiff’s engineer drew the plans “for a die oast drive plate and specifically determined the configuration, thickness and shape of tire hub.” Defendant questioned whether the proposed die cast drive plate *407 would be strong enough and stated that plaintiff would have to guarantee to defendant that it would be. Plaintiff assured defendant that it would be strong enough. Even so, defendant required plaintiff to make the following express warranties at the time the $8750 purchase order for dies and models was given: (a) Plaintiff “guarantees that the Ean-O-Matic unit will be manufactured in accordance with the approved design, and will be functioning 'correctly in accordance with the data supplied by Radiator. . . .”; and (b) all material and workmanship shall be guaranteed for a period of 18 months after shipment of first production lot.” At all stages defendant relied on plaintiff in all matters of design. When the ten soft mold models had been made and were being tested defendant wrote plaintiff, “The metal thickness between the sharp corner at the bottom of the .750 dia. counterbore in the drive plate, and a corresponding dia. on the beveled hub outside the drive plate is only .115. Is this two weak for the work required of this part?” Plaintiff replied, “On the metal thickness of the aluminum drive casting, please note that the wall thickness is % inch, however, the ribs on the front side, in conjunction with the hub, make this a very strong cross-section.” As soon as the first Fan-O-Matics were put on the market, defendant began to receive complaints from customers, some of whom returned the units. Many necessary changes were made. Because of the lack of sufficient tensile strength of the materials used and faulty design the Fan-O-Matic, even after corrections, continued to fly apart in use. After each effort to remedy defects plaintiff assured defendant that the unit was all right.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

HOOKER v. THE CITADEL SALISBURY LLC
M.D. North Carolina, 2023
United States v. Riggs
E.D. North Carolina, 2020
Loftin v. Qa Invs., LLC
2018 NCBC 11 (North Carolina Business Court, 2018)
Federal Deposit Insurance v. Rippy
799 F.3d 301 (Fourth Circuit, 2015)
Meineke Car Care Centers, Inc. v. RLB Holdings, LLC
423 F. App'x 274 (Fourth Circuit, 2011)
Wilson v. N.C. Dept. of Correction
North Carolina Industrial Commission, 2008
Classic Coffee Concepts, Inc. v. Anderson
2008 NCBC 1 (North Carolina Business Court, 2008)
Blis Day Spa, LLC v. Hartford Insurance Group
427 F. Supp. 2d 621 (W.D. North Carolina, 2006)
Lee Cycle Center, Inc. v. Wilson Cycle Center, Inc.
545 S.E.2d 745 (Court of Appeals of North Carolina, 2001)
Strader v. Sunstates Corp.
500 S.E.2d 752 (Court of Appeals of North Carolina, 1998)
Pleasant Valley Promenade v. Lechmere, Inc.
464 S.E.2d 47 (Court of Appeals of North Carolina, 1995)
State v. Daniels
446 S.E.2d 298 (Supreme Court of North Carolina, 1994)
Hassett v. Dixie Furniture Co., Inc.
425 S.E.2d 683 (Supreme Court of North Carolina, 1993)
First Union National Bank of North Carolina v. Naylor
404 S.E.2d 161 (Court of Appeals of North Carolina, 1991)
Bolton Corp. v. T. A. Loving Co.
380 S.E.2d 796 (Court of Appeals of North Carolina, 1989)
State v. Rogers
374 S.E.2d 852 (Supreme Court of North Carolina, 1989)

Cite This Page — Counsel Stack

Bluebook (online)
131 S.E.2d 9, 259 N.C. 400, 1963 N.C. LEXIS 587, Counsel Stack Legal Research, https://law.counselstack.com/opinion/perfecting-service-co-v-product-development-sales-co-nc-1963.