Pedro Carrillo v. Missouri Department of Corrections

CourtMissouri Court of Appeals
DecidedApril 29, 2025
DocketWD86862
StatusPublished

This text of Pedro Carrillo v. Missouri Department of Corrections (Pedro Carrillo v. Missouri Department of Corrections) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Pedro Carrillo v. Missouri Department of Corrections, (Mo. Ct. App. 2025).

Opinion

IN THE MISSOURI COURT OF APPEALS WESTERN DISTRICT PEDRO CARRILLO, ) ) Respondent, ) ) v. ) WD86862 ) MISSOURI DEPARTMENT OF ) Opinion filed: April 29, 2025 CORRECTIONS, ) ) Appellant. )

APPEAL FROM THE CIRCUIT COURT OF JACKSON COUNTY, MISSOURI THE HONORABLE CHARLES H. MCKENZIE, JUDGE

Before Special Division: Cynthia L. Martin, Presiding Judge, W. Douglas Thomson, Judge and Joseph M. Ellis, Special Judge

The Missouri Department of Corrections (the “DOC”) appeals the trial

court’s judgment following a jury verdict in favor of Pedro Carrillo (“Carrillo”) on

his claims of disability discrimination and hostile work environment under the

Missouri Human Rights Act (“MHRA”), section 213.010 et seq.1 The DOC raises

three Points on Appeal, all of which concern Carrillo’s claim of disability

1 All statutory references, including references to chapter 213, are to RSMo (2017),

unless otherwise stated. The MHRA was amended, effective August 28, 2017. This case is governed by the post-amendment statute. discrimination. 2 Because any error asserted by the DOC cannot be prejudicial

error requiring reversal, we affirm. On remand, we direct the trial court to

determine the amount of appellate attorney fees, post-judgment interest on same,

and expenses to be awarded Carrillo.

Factual and Procedural History

Carrillo began his career with the DOC in June of 2014 as a Corrections

Officer I (“CO-I”) at the Western Missouri Correctional Facility in Cameron,

Missouri. At the start of his employment, discussions took place concerning the

fact that he had congestive heart failure and a pacemaker. Because of his

pacemaker, Carrillo obtained a letter from the chief of custody that allowed him to

bypass the metal detectors when entering and exiting the facility and instead be

pat-searched and “wand[ed] over with a wanding device[.]”

In 2015, Carrillo transferred to the Kansas City Reentry Center (“KCRC”), a

smaller Division of Adult Institutions (“DAI”) facility. Carrillo started off at KCRC

as a CO-I, but was promoted to a Corrections Officer II (“CO-II”) in 2016. While

at KCRC, Carrillo again received permission to be pat-searched and “wanded”

instead of walking through the metal detector when entering the facility. This was

reiterated in January of 2017 when a new warden (“Warden 1”) 3 transitioned into

KCRC and informed custody staff of Carrillo’s exception to the metal detectors.

2 The DOC does not appeal the judgment entered in favor of Carrillo on his hostile

work environment claim. 3 Pursuant to section 509.520.1(5), RSMo (2023), we do not provide the names of

any non-party witnesses in this opinion. 2 On July 1, 2017, the DOC’s Policy D2-11.4 went into effect. This is the DOC’s

“zero tolerance policy” regarding discrimination, harassment, retaliation, and

unprofessional conduct. Under the policy, staff members who experience or

witness any form of discrimination, harassment, retaliation, or unprofessional

conduct are required to immediately report the conduct. Similarly, supervisors

who experience, witness, or receive reports of such conduct are required to report

it to their chief administrative officer, and such reports are to be automatically sent

to the Office of Professional Standards (“OPS”) in Jefferson City, Missouri.

Supervisors who receive such reports are to prepare and send a Request for

Investigation to OPS for review.

Between 2015 and 2017, no one at KCRC gave Carrillo any trouble with

respect to bypassing the metal detectors. This changed in 2017 when Carrillo

began having daily interactions with D.P., a supervisor over maintenance. 4

Carrillo’s problems with D.P. began “[a]lmost immediately.” When Carrillo would

bypass the metal detectors, D.P. would “immediately” say “why are you getting

different treatment? Why are you being treated special? Why do you not have to

go through this metal detector like everybody else? Why aren’t you like anybody

else?” D.P. would make it “a huge production[.]” He would call Carrillo names

and tell Carrillo he did not “feel safe” with Carrillo there because “I don’t know that

you’re not bringing stuff into the institution” and “if you have a medical condition

I don’t feel safe, you know, that you’re not able to come through or do your job.”

4 D.P. was not Carrillo’s supervisor nor was he in Carrillo’s chain of command.

3 D.P. was “irate” and “very indignant about it.” He would scream and curse loud

enough where “[e]verybody could hear” and “he’d make sure that he caused

enough ruckus that everybody heard it.” This occurred “every single time” Carrillo

and D.P. went through the metal detector area together.

Carrillo “[i]mmediately” started to complain about D.P., going first to his

direct supervisor. D.P.’s complaints were also presented to the then-special

assistant to the Director of DAI and Warden 1. Warden 1 spoke to D.P., telling him

Carrillo did not have to go through the metal detectors. However, Warden 1 never

sent a Request for Investigation to OPS in Jefferson City regarding Carrillo’s

complaints about D.P. Carrillo stated D.P.’s behavior did not stop.

In September of 2017, Carrillo was assigned the joint position of chief

training officer/fire and safety specialist (“CTO/F&S”) in an acting capacity.

Carrillo was excited, as being the training officer was his “dream job.” Carrillo

served in the acting capacity position for 355 consecutive days. During that time,

Carrillo received “accolades” and was told he was “doing a really good job,”

“turning the place around,” and “pushing training.” While in the acting CTO/F&S

role, Carrillo’s supervisor was S.C., the deputy warden of operations.

In July of 2018, Carrillo underwent surgery to replace his pacemaker.

Beforehand, Carrillo informed S.C. of the procedure and told him he was going to

be off work for a week. Carrillo had also scheduled a mass casualty, crisis

management tabletop for August of 2018, which would be attended by the

department heads, function unit managers, case managers, wardens, chief of

4 custody, and lieutenants. Some of the function unit managers ultimately had a

conflict and requested that the meeting be rescheduled. Carrillo, who had returned

early from medical leave due to the meeting, agreed to push the meeting back.

S.C. apparently “didn’t like that” and started “talking about [Carrillo’s]

pacemaker,” stating “if [Carrillo] hadn’t taken the time off or had any medical

procedure, we wouldn’t have to push this – if he was better prepared, we wouldn’t

have to push this meeting back.” 5 S.C. made these statements to “the head nurse”

and in front of a few others. Carrillo subsequently informed the warden at that

time (“Warden 2”) of the incident in an August 9, 2018 interoffice communication

memo. While Carrillo did not receive a response to his memo from Warden 2,

Warden 2 spoke with S.C. concerning “what he’s . . . saying about people around

other staff members.”

In September 2018, Warden 2 removed Carrillo from his acting role as

acting CTO/F&S. The reason provided to Carrillo was that he had been in the

“acting” position too long and they were thus “out of policy,” meaning they were in

noncompliance with the acting capacity policy, which established the guidelines

for placing employees in such assignments with or without additional pay. While

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Pedro Carrillo v. Missouri Department of Corrections, Counsel Stack Legal Research, https://law.counselstack.com/opinion/pedro-carrillo-v-missouri-department-of-corrections-moctapp-2025.