Newell v. Carter Bank & Trust

CourtDistrict Court, W.D. Virginia
DecidedFebruary 21, 2023
Docket4:21-cv-00007
StatusUnknown

This text of Newell v. Carter Bank & Trust (Newell v. Carter Bank & Trust) is published on Counsel Stack Legal Research, covering District Court, W.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Newell v. Carter Bank & Trust, (W.D. Va. 2023).

Opinion

CLERKS OFFICE U.S. DIST. □□□ AT DANVILLE, VA IN THE UNITED STATES DISTRICT COURT FILED FOR THE WESTERN DISTRICT OF VIRGINIA FEB 21 2023 DANVILLE DIVISION LAURA A. AUSTIN, CLERK BY: s/H. MCDONALD PATRICIA NEWELL, ) DEPUTY CLERK Plaintiff, ) Civil No. 4:21-cv-007 ) Vv. ) ) CARTER BANK & TRUST, ) By: Michael F. Urbanski Defendant. ) Chief United States District Judge

MEMORANDUM OPINION This matter is before the court on defendant Carter Bank & Trust’s motion for summary judgment, ECF No. 54, under Rule 56(a) of the Federal Rules of Civil Procedure. For the reasons discussed below, the court will GRANT defendant’s motion for summary judgment. I. Background The following facts are taken from the summary judgment record and are considered in the light most favorable to the plaintiff. Patricia Newell began working at Carter Bank & Trust (CB&T) in 1999. Pl. Memo. Opp. Summ. J., ECF No. 57, at 2. She went on to hold several positions, eventually becoming an Assistant Vice President at the Falmouth Branch. Id. Worth Carter, the founder of CB&T, died in April of 2017. Id. Newell believes that his death contributed to a change in the culture of the bank, one that shifted to a focus on the younger staff. Id. This shift in culture led to the demotion and eventual termination of Newell’s

supervisor, Donna Burnopp.1 Id. After Burnopp’s termination, Debra Kerr, Jonathan Rhatigan, and Barbra Zaccagnino took over as Newell’s supervisors. Id. According to Newell, Zaccagnino stated that this replacement was part of the bank’s efforts to have “younger voices

to speak up and fight for the bank.” Id.; ECF No. 57-1, at 265. In June 2019, Newell received a performance review from Kerr that stated that she “exceed[ed] expectations” or “me[t] expectations” in each category. Pl. Memo. Opp. Summ. J., ECF No. 57, at 4; ECF No. 57-13. The review noted that Newell “struggled with the computer” but that “a lot of her problems [were] medical” and that she still met expectations on this criterion. ECF No. 57-13. It also noted that “sometimes it may take [Newell] a little

longer and she may need a little extra support” when it came to the “personal development” assessment. Id. On two occasions in the summer of 2019, Newell expressed her opposition to what she viewed as discriminatory termination of her former supervisor, Donna Burnopp, to CB&T management. Pl. Memo. Opp. Summ. J., ECF No. 57, at 4. She told Zaccagnino that she thought Burnopp had been subject to age discrimination by CB&T, and that if Newell was

ever asked about it, she would “tell the truth” about it. Pl. Memo. Opp. Summ. J., ECF No. 57, at 4; ECF No. 57-1, at 284. In the fall of 2019, members of CB&T management asked Newell about her retirement plans on several occasions. Rhatigan asked Newell when she was planning to retire “out of the blue” during a visit to the Falmouth branch of CB&T. Pl. Memo. Opp. Summ. J., ECF No.

1 Burnopp filed her own age discrimination lawsuit, Burnopp v. Carter Bank & Trust, No. 4:20-cv-0052, which was resolved by the parties prior to trial. 57, at 5; ECF No. 57-12, at 28. In December of 2019, Zaccagnino “brought up [Newell’s] retirement” and asked her when she planned to retire. Pl. Memo. Opp. Summ. J., ECF No. 57, at 5; ECF No. 57-12, at 29. Another employee, Donna Howard, told Newell that she had

heard from Zaccagnino that Newell was retiring, and a customer told Newell that he had heard from Rhatigan that Newell was retiring. Pl. Memo. Opp. Summ. J., ECF No. 57, at 6; ECF No. 57-12 at 39-40, 41-42. At the time of these conversations, Newell did not have immediate plans to retire. Pl. Memo. Opp. Summ. J., ECF No. 57, at 7. Bank management also made statements related to the ages of CB&T employees. Zaccagnino told Newell that “it really [was] time for people who can [draw Social Security] to leave and make room for the young

tellers coming in” and that if those employees stayed, that the bank would “just make it so their life here is not enjoyable.” Id. Kathy Gravely, the Retail Delivery Director/Retail Banking Director, stated at a meeting that “it was time for older people to go so younger people could come in.” Id. at 20. In September 2019, Newell wrote up one of her supervisees for two issues—once for “drawer overage” and once for “drawer underage”—in accordance with what she believed to

be CB&T procedure. Id. at 8-9. Paul Carney, Chief Human Resources Officer, indicated to Newell that there was an issue with the write-up form. Id. at 9. The supervisee’s name was missing from a spot on the form. Id. Then in October, the same supervisee made similar errors and Newell drafted a disciplinary form. Id. Zaccagnino then told Newell to instead draft two forms for each separate error, which Newell did. Id. Then, Zaccagnino allegedly disciplined Newell for not reviewing the counseling memos with Zaccagnino before presenting them to

the supervisee. Id. at 10. On another occasion, when reviewing a form completed by one of her subordinates, Newell stated that “maybe [the employee] was drunk” when he had filled out the form based on the quality of his responses. Id.; ECF No. 57-1, 128-29. Newell was written up for violating

the bank’s anti-harassment policy, though Newell argues that she made the comment as a joke. Pl. Memo. Opp. Summ. J., ECF No. 57, at 11. She states that she told management that their incident report had some inaccurate information in it, but that the bank ignored her. Id. at 11- 12. In December 2019, bank management was concerned about a potential Bank Secrecy Act (BSA) issue regarding Customer A. Newell Dep., ECF No. 57-1, at 145. Linda Perryman,

a teller at the Falmouth CB&T branch, contacted Zaccagnino because she was suspicious of Customer A’s cashier check order. ECF No. 57-3, at 43-45. Zaccagnino learned that this was the latest in a seven- or eight-year series of possibly tax-evasive transactions. Id. at 83-85. She contacted the bank’s BSA experts, who told Zaccagnino that for Newell to have missed the earlier transactions she had been either “willfully blind” or “lacked proper banking knowledge.” Newell Dep. I, ECF No. 57-1, at 159; ECF No. 55-8, at 41-42. As a result,

Zaccagnino placed Newell on a written Performance Action Plan (“PAP”) and warned her that she was at risk of termination. Newell Dep. I, ECF No. 57-1, 181-82. She told Newell several times to tell her immediately if Customer A returned and to instruct her tellers to do the same. Pl. Memo. Opp. Summ. J., at 13. Newell instructed her tellers accordingly. Id. In April 2020, Customer A came into the Falmouth branch while Newell was on her lunch break. Id. at 13. Instead of telling Newell or Zaccagnino, a teller served Customer A

before alerting either of them to his presence. Id. The teller then told Zaccagnino that Customer A had deposited his cashier checks. When Zaccagnino confronted Newell about this, Newell told her that she had been in her office with her daughter and that she had not been involved with the transaction. Newell Dep. I, ECF No. 57-1, at 228. Zaccagnino then

requested Newell’s termination “based on failure to follow policy/procedure, lack of follow through on action plan and failing to meet leadership expectations.” Id. at 233-34; ECF No. 55-10, at 7. Newell was terminated on May 1, 2020. Newell brought suit under the Age Discrimination in Employment Act, 42 U.S.C. § 623 (ADEA) and the Americans with Disabilities Act Amendments Act (ADAAA), 42 U.S.C. § 12101. Following this court’s partial grant of defendant’s motion to dismiss, ECF No. 35,

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