National Identification Systems, Inc. v. State Board of Control

11 Cal. App. 4th 1446, 15 Cal. Rptr. 2d 257, 92 Cal. Daily Op. Serv. 10423, 92 Daily Journal DAR 17435, 1992 Cal. App. LEXIS 1490
CourtCalifornia Court of Appeal
DecidedDecember 28, 1992
DocketC010634
StatusPublished
Cited by6 cases

This text of 11 Cal. App. 4th 1446 (National Identification Systems, Inc. v. State Board of Control) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
National Identification Systems, Inc. v. State Board of Control, 11 Cal. App. 4th 1446, 15 Cal. Rptr. 2d 257, 92 Cal. Daily Op. Serv. 10423, 92 Daily Journal DAR 17435, 1992 Cal. App. LEXIS 1490 (Cal. Ct. App. 1992).

Opinion

Opinion

NICHOLSON, J.

The state awarded a contract to NBS Imaging Systems, Inc. (NBS) to provide an integrated data processing and card production *1450 system for the Department of Motor Vehicles (DMV). 1 National Identification Systems, Inc. (NIS), a disappointed bidder, protested to the Board of Control (Board). After the Board dismissed the protest, NIS petitioned the superior court for a writ of administrative mandate against the Board. The superior court issued a writ ordering the Board to set aside its decision and reconsider part of it. All parties appeal. Finding no abuse of discretion in the Board’s decision, we reverse the judgment of the superior court.

Facts and Procedural History

On December 2, 1988, the Department of General Services (DGS) issued a request for proposal (RFP). The RFP sought bids on a system to digitally capture, store, and retrieve photographs, fingerprints, and data and produce plastic driver’s licenses, salesperson’s licenses, and identification cards for DMV. The successful bidder would provide these services at a cost-per-card price to DMV. To construct such a system, bidders were encouraged to select and combine hardware and software to best provide the services required by the RFP.

The bid process allowed bidders to get the input of the State at various times before bid submission. This communication permitted bidders to assure their bids were responsive to the RFP through testing and refinement. The benefit of this multistep process would be to maximize the number of responsive bids and thus give the State a broad range of possible solutions.

The first phase allowed bidders to discuss with the State the potential solutions and contract language. Bidders were allowed to propound written questions. Although bidders could discuss the questions with State officials, only written answers were binding. Each bidder was also allowed to submit detailed technical proposals, after which the State would meet with the bidder and discuss the proposals confidentially. However, only those understandings reached at the meetings and memorialized in a confidential memorandum were binding.

The second phase allowed bidders to submit draft proposals. The State reviewed these proposals to identify administrative defects and help bidders avoid submitting bids unresponsive to the RFP. The RFP allowed bidders to submit multiple bids including different solutions to the RFP’s requirements. The final bids.were due June 8, 1989.

During the first and second phases, bidders could submit samples of digitized photographs, fingerprints, and signatures; encoded magnetic *1451 stripes; and blank cards with the required security features. The State would approve or reject samples submitted before May 2, 1989. Failure to gain approval of the features through this pretesting process did not preclude bidders from including the features in their final bids. Instead, the samples would be tested after bid submission but before the bid could be considered. If the samples did not pass the testing, the bid would not be evaluated further.

The RFP, which included the model contract, also provided for acceptance testing after award of the contract. As stated in the RFP, this testing was “intended to determine compliance of equipment and software with [the vendor’s] published specifications and to determine the reliability of the equipment.” If the vendor proved unable to comply with the contract within specified time limits, the State had the option to cancel all or part of the contract.

The State received seventeen final bids: nine from NBS; two each from NIS, Unisys, and Advanced Information Management Services, Inc.; and one each from Polaroid and Edicon. The bids were scored in a fair and impartial way, with a higher score indicating a better bid.

An NBS bid scored the highest in the bid evaluation. This bid proposed as a security feature use of a transparent hologram to cover the entire face of the cards. At a cost of $0.76853 per card, it provides the lowest total cost to the State over the life of the contract at $28,533,801.83. Two other NBS bids using a different security feature scored second and third in the evaluation. An NIS bid placed fourth in the evaluation scoring at a cost per card of $0.83330 and total minimum cost of $32,626,921.

Having scored the highest on the bid evaluation, NBS was invited to participate in the next step toward award of the contract: the benchmark demonstration. As we will discuss in more detail, the purpose of the benchmark demonstration was to determine whether the bidder could do the required work. NBS did not demonstrate all elements of a working system but, instead, explained some parts. While the State agreed NBS did not need to show some parts of the system in full operation, the State warned it must be assured by NBS’s performance at the demonstration that the system would fully meet the requirements of the RFP. The State, exercising discretion expressly reserved to it in the RFP, determined NBS passed the benchmark demonstration.

On September 15,1989, the State issued a formal notice of intent to award the contract to NBS. NIS and other unsuccessful bidders protested the award *1452 to the Board. They contended the State improperly waived compliance with the mandatory requirements of the RFP. The Board delegated its responsibility to hold an evidentiary hearing to an administrative law judge (ALJ). The ALJ held a hearing lasting 39 days or parts of days. On April 27, 1990, he issued his 64-page order dismissing the protest of NIS and Unisys and affirming the notice of intent to award. The Board adopted the ALJ’s decision as its own on June 5, 1990. The next day, the State and NBS signed a contract through June 30, 1994.

On June 7, 1990, two days after the Board adopted the ALJ’s decision and one day after the contract was signed, NIS petitioned the superior court for a writ of administrative mandate. It sought an order directing the Board to set aside its decision. (See Code Civ. Proc., § 1094.5.) NIS contended the Board’s decision was incorrect because, among other things, the Board (1) applied the wrong standard in deciding whether the State validly concluded NBS passed the benchmark demonstration, (2) made findings concerning NBS’s performance at the demonstration which were not supported by sufficient evidence, and (3) allowed material deviations from the RFP on the security feature and actual size fingerprint requirements of the RFP.

The superior court issued an alternative writ of administrative mandate, and, after considering the administrative record and holding a hearing, issued a peremptory writ. The court found the Board applied an incorrect standard in deciding whether NBS passed the benchmark demonstration; it concluded the Board must decide whether NBS demonstrated specified mandatory requirements of the RFP “ ‘actually in operation.’ ” The court also concluded the State put NIS at a competitive disadvantage by leading NIS to believe it could not submit samples to the State for testing and approval after a specified date. The remainder of NIS’s contentions was rejected.

The State and NBS appeal.

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11 Cal. App. 4th 1446, 15 Cal. Rptr. 2d 257, 92 Cal. Daily Op. Serv. 10423, 92 Daily Journal DAR 17435, 1992 Cal. App. LEXIS 1490, Counsel Stack Legal Research, https://law.counselstack.com/opinion/national-identification-systems-inc-v-state-board-of-control-calctapp-1992.