Moody v. Sears Roebuck and Co.

664 S.E.2d 569, 191 N.C. App. 256, 50 A.L.R. 6th 651, 2008 N.C. App. LEXIS 1324
CourtCourt of Appeals of North Carolina
DecidedJuly 15, 2008
DocketCOA07-1089
StatusPublished
Cited by25 cases

This text of 664 S.E.2d 569 (Moody v. Sears Roebuck and Co.) is published on Counsel Stack Legal Research, covering Court of Appeals of North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Moody v. Sears Roebuck and Co., 664 S.E.2d 569, 191 N.C. App. 256, 50 A.L.R. 6th 651, 2008 N.C. App. LEXIS 1324 (N.C. Ct. App. 2008).

Opinion

McGEE, Judge.

The record in this case shows that William Moody, Jr. (Plaintiff Moody) filed a class-action complaint on 20 December 2002 against Sears Roebuck and Co. (Defendant). Plaintiff Moody’s complaint alleged that Defendant committed unfair and deceptive trade practices when marketing and performing vehicle wheel alignment services at Sears Auto Centers. Specifically, Plaintiff Moody alleged that Defendant deceptively marketed and sold a four-wheel alignment service to customers whose vehicles only required a two-wheel alignment, and did not offer a less expensive two-wheel alignment service. Plaintiff Moody further alleged that he had been deceived into purchasing an unnecessary and expensive four-wheel alignment for his vehicle, and purported to bring the action on behalf of similarly situated persons. Plaintiff Moody sought certification of the action as a class action under N.C. Gen. Stat. § 1A-1, Rule 23. The Chief Justice of the North Carolina Supreme Court designated the case as a complex business case on 14 July 2003 and assigned Special Superior Court Judge Ben F. Tennille (Judge Tennille) to preside over the case.

Meanwhile, four days after Plaintiff Moody filed his class-action complaint in North Carolina, Michelle Wrobel (the Wrobel plaintiff) filed a similar class-action complaint captioned Wrobel v. Sears Roebuck and Co. against Defendant in Illinois Circuit Court. 1 Defendant and the Wrobel plaintiff began a lengthy mediation process in December 2003 with a retired Illinois judge serving as mediator. *258 The parties eventually reached a settlement and filed a motion in Illinois Circuit Court on 10 September 2004 seeking preliminary approval of their proposed settlement agreement. The proposed settlement agreement established two classes of plaintiffs, one whose members would be eligible to receive a $10.00 check, and one whose members would be eligible to receive a $4.00 transferable Sears coupon. Notice would be provided to class members through publication in Parade Magazine, USA Today Weekend, and newspapers in each of Defendant’s top twenty-five markets. Defendant would also maintain a website and a toll-free telephone line that customers could use to access information regarding the settlement. Class members would be required to complete and submit a claim form in order to receive their check or coupon. Class members who wished to opt out of the settlement were permitted to file an opt-out request. Defendant would pay attorneys’ fees and costs in the amount of $1,050,000.00 in cash and $50,000.00 in coupons to the various class attorneys. Defendant would also pay each named class representative, including Plaintiff Moody in the North Carolina litigation, a $500.00 payment in recognition of their efforts. The parties also stated in the settlement agreement that the settlement was fair, the Wrobel plaintiff would adequately represent the class, the settlement did not overcompensate class counsel, and the proposed notice plan satisfied state and federal due process requirements.

Judge Julia M. Nowicki (Judge Nowicki) entered an order in Illinois Circuit Court on 14 September 2004 granting preliminary approval to the Wrobel parties’ settlement agreement. In her order, Judge Nowicki conditionally certified the two settlement classes, found the Wrobel plaintiff to be an adequate class representative, found class counsel to be adequate, and approved the parties’ proposed notice plan. Judge Nowicki also scheduled a fairness hearing to take place on 17 November 2004.

At the time Judge Nowicki granted preliminary approval to the parties’ settlement agreement in Wrobel, Plaintiff Moody’s case in North Carolina Business Court effectively had been stayed pending the outcome of the Wrobel mediation. Judge Tennille requested a status report from the parties on 22 October 2004. Counsel for Defendant submitted a status report to Judge Tennille on 3 November 2004 informing Judge Tennille that Judge Nowicki had granted preliminary approval in Illinois Circuit Court to a nationwide class-action settlement that encompassed the claims Plaintiff Moody asserted in the North Carolina action. The status report further stated *259 that the parties expected Judge Nowicki to grant final approval to the settlement on 17 November 2004, and counsel for Defendant would keep Judge Tennille apprised of any further developments in the case. Counsel for Defendant also provided Judge Tennille with a copy of Judge Nowicki’s 14 September 2004 order granting preliminary approval of the proposed settlement in Wrobel.

Judge Tennille sent Judge Nowicki a letter on 5 November 2004 expressing concern with multiple aspects of the Wrobel settlement. First, Judge Tennille questioned the sufficiency of the notice provided to class members:

Did [Defendant] not have any records which would have permitted direct notice to those who actually paid for the contested alignments? Why was there no notice posted or provided for in Sears Automotive Centers — the most likely place for Sears customers to be found? Having the notice prominently displayed and claim forms available at the checkout counter seems easy and inexpensive. What about notice to those people who held Sears credit cards or had accounts? An addition to the monthly billing could not have been too expensive. There is at least the appearance that the notice provided was not the most effective means available.

Judge Tennille pointed out that although Defendant published notice in some North Carolina newspapers, there were many large metropolitan areas of North Carolina whose newspapers did not carry notice of the class-action settlement. Second, Judge Tennille expressed concern that the low dollar amount of each class member’s individual recovery, coupled with use of coupons and lack of adequate notice, might cause a low claim rate resulting in only minimal benefit to the class. Finally, Judge Tennille worried that “[i]f the claim rate is abysmal — as I believe it will be based on the notice given — the [attorneys’] fee will vastly exceed the class benefit, thus . . . fueling public outrage.”

Judge Nowicki held a fairness hearing on 17 November 2004 for final approval of the Wrobel parties’ proposed settlement. During the hearing, the Wrobel parties specifically addressed Judge Tennille’s letter to Judge Nowicki and the concerns raised therein. The parties also represented to Judge Nowicki that they estimated the size of the class to be 750,000 to 1.5 million members, and further estimated that thirty percent of class members would file claims. Class counsel further stated to Judge Nowicki:

*260 As of [12 November 2004], there were roughly 1,900 people that had already made claims with literally thousands more inquiries in terms of website, calls, et cetera, but there had already been roughly 1,900 or so people that had already submitted claims, and the claim period has only been running roughly three weeks.

Judge Nowicki issued an order and judgment on 16 December 2004 granting final approval of the Wrobel settlement.

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Bluebook (online)
664 S.E.2d 569, 191 N.C. App. 256, 50 A.L.R. 6th 651, 2008 N.C. App. LEXIS 1324, Counsel Stack Legal Research, https://law.counselstack.com/opinion/moody-v-sears-roebuck-and-co-ncctapp-2008.