Bergenstock v. legalzoom.com, Inc.

2015 NCBC 49
CourtNorth Carolina Business Court
DecidedMay 15, 2015
Docket13-CVS-15686
StatusPublished

This text of 2015 NCBC 49 (Bergenstock v. legalzoom.com, Inc.) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bergenstock v. legalzoom.com, Inc., 2015 NCBC 49 (N.C. Super. Ct. 2015).

Opinion

Bergenstock v. LegalZoom.Com, Inc., 2015 NCBC 49.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION COUNTY OF WAKE 13 CVS 15686

KELLY BERGENSTOCK; CHARLES ) FRANCIS JONES, JR.; BEACON ) HOUSE USA INC.; WILLIAM ) KENNETH BAKER, as Trustee of the ) Cathryn Matthews Braly Revocable ) Living Trust; NITA BRALY BAKER; ) WARREN KIMBERLY BRALY; ) JOSEPH McDOWELL BRALY, JR.; ) BRIAN DAVID BRALY; CATHRYN ) MICHELLE BRALY; MADISON ) MATTHEWS; JEFFREY MATTHEWS ) BAKER; MARA KATHRYN BAKER; ) and SULLIVAN McDOWELL ELLIS, ) a Minor, All as Beneficiaries of the ) ORDER & OPINION Last Will and Testament of Cathryn ) Matthews Braly, on Behalf of ) Themselves and on Behalf of All ) Others Similarly Situated, ) ) Plaintiffs, ) ) v. ) ) LEGALZOOM.COM, INC., ) ) Defendant. ) )

{1} THIS MATTER is before the Court on Defendant’s Motion to Abate Class Action Complaint in Favor of Prior-Filed Action (“Motion”). For the reasons stated below, the Motion is GRANTED. The claims brought by Plaintiff Kelly Bergenstock (“Bergenstock”) based on her first purchase from Defendant LegalZoom.com, Inc. (“LegalZoom”), and all claims brought by Plaintiffs Charles Francis Jones, Jr., (“Jones”) and Beacon House USA Inc. (“Beacon House”) are DISMISSED with prejudice. Spilman Thomas & Battle, PLLC by Nathan B. Atkinson and Margaret C. Coppley for Plaintiffs Kelly Bergenstock, Charles Francis Jones, Jr., and Beacon House USA, Inc.

Carlton Law, PLLC by Alfred P. Carlton, Jr.; Nexsen Pruet, PLLC by R. Daniel Boyce and Thomas J. Ludlam; and Graves Dougherty Hearon & Moody, P.C. by Peter D. Kennedy, pro hac vice, for Defendant.

Gale, Chief Judge.

I. PARTIES

{2} Plaintiff Bergenstock is a resident of Kill Devil Hills, North Carolina. Bergenstock alleges that she made a purchase from LegalZoom on May 11, 2010 (“Bergenstock’s First Purchase”), and a second purchase on August 6, 2011 (“Bergenstock’s Second Purchase”). The Motion and this Order & Opinion are limited to claims based on Bergenstock’s First Purchase. Claims based on Bergenstock’s Second Purchase are not affected by this Order & Opinion. {3} Plaintiff Jones is a resident of Raleigh, North Carolina. Jones alleges that he made a purchase from LegalZoom on December 3, 2009. {4} Plaintiff Beacon House is a nonprofit corporation incorporated and operating under the laws of North Carolina. Beacon House alleges that Patrick Cline, acting on behalf of Beacon House, made a purchase from LegalZoom on June 2, 2009. {5} The Motion and this Order & Opinion do not apply to the claims of the remaining named Plaintiffs, and any reference to “Plaintiffs” or “parties” refers solely to Bergenstock, Jones, and Beacon House, and as to Bergenstock, only her first purchase.1 {6} Defendant LegalZoom is a California corporation with principal places of business in Glendale, California, and Austin, Texas.

1 Defendant has by separate motion moved that all claims must be dismissed or arbitrated. That motion will addressed by a separate order. II. PROCEDURAL BACKGROUND

{7} Plaintiffs’ original Complaint was filed on December 23, 2013. The case was designated a mandatory complex business case and was assigned to the undersigned on February 5, 2014. LegalZoom filed the pending Motion on February 14, 2014, seeking abatement or dismissal of all of Plaintiffs Jones’s and Beacon House’s claims and all claims resulting from Bergenstock’s First Purchase, based on a prior final judgment approving a nationwide class action settlement in Webster v. LegalZoom.com, Inc., No. BC438637 (Cal. Super. Ct. Apr. 8, 2012).2 Plaintiffs filed a First Amended Class Action Complaint in this action on July 9, 2014, that added additional plaintiffs but did not materially change the original Plaintiffs’ claims. {8} The claims asserted in Webster included, inter alia, claims for (1) unfair and deceptive practice; (2) violations of the California statutes relating to legal document assistants; (3) unjust enrichment; (4) declaratory relief nullifying contracts for purchase from LegalZoom and injunctive relief against LegalZoom; and (5) unfair, unlawful, fraudulent, and deceitful business acts and practices. (Reply Br. Supp. Mot. Abate Class Action Favor of Prior-Filed Class Action (“Bergenstock Reply”) Ex. 1-E ¶¶ 56–85 (Third Amended Class Action Complaint for Damages and Injunctive Relief).) {9} The Prayer for Relief in Webster sought, inter alia, (1) restitution of fees paid to LegalZoom, (2) treble penalties, and (3) attorneys’ fees and costs incurred by the plaintiffs. (See Bergenstock Reply Ex. 1-E, at 20–21.) {10} The parties have stipulated that the pending Motion applies to the First Amended Class Action Complaint. After extensive briefing, the Court heard argument on the Motion on January 9, 2015. The Motion is now ripe for disposition.

2 When filed, the Motion sought abatement, or alternatively, dismissal of certain claims. At the time of filing, the judgment approving a nationwide class action settlement in the prior-filed action underlying the Motion was on appeal. That judgment is now final and non-appealable. Therefore, LegalZoom seeks dismissal with prejudice of those claims, rather than abatement. III. FACTUAL BACKGROUND

A. Webster v. LegalZoom, Inc.

{11} In May 2010, Katherine Webster, as executrix of the Estate of Anthony J. Ferrantino and as trustee of the Anthony J. Ferrantino Living Trust, on her own behalf and on behalf of a class of similarly situated California residents, filed the Webster lawsuit against LegalZoom in California Superior Court, Los Angeles County. (See Bergenstock Reply Ex. 1-B ¶ 10 (Class Action Complaint for Damages and Injunctive Relief).) The lawsuit was assigned to the Honorable William J. Highberger. In August 2010, Webster filed an amended complaint, seeking to represent a nationwide class of LegalZoom estate planning customers. (See Bergenstock Reply Ex. 1-C ¶ 8 (First Amended Class Action Complaint for Damages and Injunctive Relief).) {12} After more than three days of mediation and weeks of negotiation, the parties reached a tentative settlement and moved for preliminary judicial approval of the settlement. (See Bergenstock Reply Ex. 1-G ¶ 4 (Declaration of Robert S. Arns in Support of Joint Motion for Preliminary Approval and Plaintiff’s Motion for Class Certification for Settlement Purposes).) In July, 2011, after reaching a proposed settlement with LegalZoom, Webster again amended her complaint to seek to broaden the nationwide class to include all LegalZoom customers, rather than only estate planning customers. (See Bergenstock Reply Ex. 1-E ¶ 8.) A party pursuing a competing nationwide class action against LegalZoom in the same jurisdiction (the “Whiting Action”) filed objections to the proposed settlement. (See Bergenstock Reply Ex. 1-L (Objections to Proposed Settlement and Opposition to Parties’ Motion for Preliminary Approval of Settlement).) Following a hearing on September 8, 2011, Judge Highberger issued detailed orders regarding his preliminary review of the settlement, approving the class action notice and forms. (See Pls.’ Supplemental Filing Regarding Def.’s Mot. Abate (“Pls.’ Supp.”) Ex. 6, at C-1 to -55 (Reporter’s Transcript on Appeal);3 Bergenstock Reply Ex. 1-O (Minute Order); Bergenstock Reply Ex. 1-P (Order Conditionally Certifying Settlement Class and Directing Dissemination of Class Notice).) The Superior Court conditionally certified a nationwide settlement class and directed dissemination of notice of the proposed settlement to the class on December 21, 2011. (See Bergenstock Reply Ex. 1-P.) Notice to the class was sent in January, 2012. (See Bergenstock Reply Ex. 1- K (Declaration of Jennifer M.

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Cite This Page — Counsel Stack

Bluebook (online)
2015 NCBC 49, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bergenstock-v-legalzoomcom-inc-ncbizct-2015.