Minix v. United Parcel Service

CourtDistrict Court, E.D. Kentucky
DecidedMarch 22, 2021
Docket5:19-cv-00482
StatusUnknown

This text of Minix v. United Parcel Service (Minix v. United Parcel Service) is published on Counsel Stack Legal Research, covering District Court, E.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Minix v. United Parcel Service, (E.D. Ky. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF KENTUCKY CENTRAL DIVISION (at Lexington)

DANIEL MINIX, ) ) Plaintiff, ) Civil Action No. 5: 19-482-DCR ) V. ) ) UNITED PARCEL SERVICE, INC., et al., ) MEMORANDUM OPINION ) AND ORDER Defendants. )

*** *** *** *** At United Parcel Service, Inc. (“UPS”), Plaintiff Daniel Minix found “a good career” where he could “work [his] way up.” [Record No. 33-8, p. 22] Unfortunately, ambition gave way to acrimony early in his tenure. Mere days after becoming a qualified package car driver, he was terminated for dishonesty when he recorded incorrect dispositions on several packages. And after admitting his fault and requesting mercy throughout the grievance process, UPS’s decision to discharge Minix was upheld. His termination and its aftermath led to this lawsuit against Defendants UPS and International Brotherhood of Teamsters, Local 651 (“the Union”). Both defendants’ have moved for summary judgment. [Record Nos. 32, 33] In response, Minix argues that his behavior was not dishonest and that the Union arbitrarily failed to defend him from the accusations levelled by UPS. [Record No. 42] But if the matter were submitted to a jury, Minix would face the burden of proving that UPS violated the collective- bargaining agreement when it terminated him for dishonesty and that the Union did not fairly represent him in the grievance process. The defendants’ motions will be granted because Minix cannot meet this burden on the facts presented. I. FACTUAL BACKGROUND The package car driver position was not Minix’s first job with UPS. He worked as a truck unloader at UPS’s Prestonsburg location the previous year. [Record No. 33-8, p. 23]

While there, he rode a package car only as a passenger, when he assisted with delivering packages “a few times.” [Id. at 24] The position was seasonal, ending in January 2018. [Id. at 27–28] Four months later, Minix began working as a part-time loader–unloader at UPS’s Lexington North Center. [Id. at 28–29] He performed well in both roles by all accounts. Minix soon turned to his “original goal” at UPS: driving a package car. [Id. at 30] The road to becoming a UPS package car driver begins with signing an intent form. Minix did so shortly before his twenty-first birthday in the fall of 2018. [Id. at 30–31]

Prospective drivers then begin the qualification process. In addition to classroom training, the process involves on-road supervision and training. [Record No. 33-12, p. 9] Drivers are given a set of expectations, and supervisors review daily the performance and progress of all qualifying drivers. [Id. at 9–10] Supervisors ultimately decide to qualify a driver based on “[m]ultiple facets,” including the time it takes to complete routes, the driver’s ORION percent trace (which tracks how closely a driver is following a prepared map of deliveries), service failures, and any other record-keeping or delivery issues. [Id. at 21–22]

A package car driver is one of many positions at UPS. Put simply, they get packages from the UPS facility to the customer’s hands. [Record No. 33-11, p. 16] Success depends on the “little brown trucks you see running around your city all over the place.” [Id.] But success also depends on technology: the DIAD. Referred to by some as a “board,” a DIAD is “the way [drivers] keep track of the packages.” [Record No. 33-8, p. 198] It is a handheld device that provides a driver his route and a list of packages to be delivered or picked up. [Record No. 33-10, pp. 26–27] And it tracks a driver’s coordinates. [Id.] Key functions of the DIAD include scanning packages and recording package

disposition codes, which lets both UPS and the customer know what happened to the packages. [Record No. 33-12, p. 13]1 “Every package must receive a scan.”2 [Id.] And for each undelivered package, drivers are given a menu of options. Three are relevant here:  Not in 1: When a package requires a signature or is a C.O.D. package (when payment is collected on delivery) and the customer is not at the address. [Record No. 33-11, p. 30]

 Need Suite Number: When a driver is unable to deliver a package because the customer is located at a particular suite or apartment within a complex and no suite number is on the package.3 A similar package disposition is “No such number” which applies when a residential address does not exist as written on the package. [Record No. 33-12, p. 14]

 Missed: When no delivery attempt4 is made. A driver may be unable to attempt delivery because of damage to the package, the package being misloaded onto the driver’s car, the driver reaching the federal limit for hours worked, the driver being unable to find an address, or other reasons. Generally, drivers contact UPS about the issue before marking the package as missed. [Id. at 50]

1 Drivers also hand write a “service cross” on each package that is not delivered. Service crossing notes the date, the driver’s initials, the reason the package was not delivered, and the time the driver was at the address. [Record No. 33-11, pp. 51–52]

2 Several individuals also refer to this as “sheeting” a package.

3 In Minix’s view, this package disposition “means that [he] thought that it needed a different suite number, not that [he] couldn’t find it on the package, but [he] couldn’t find it in the building.” [Record No. 33-8, pp. 61–62]

4 UPS Manager Christopher Lee testified that circling the block to find an address does not constitute a delivery attempt. In his view, “attempt means to be at the point of the address exactly.” [Record No. 33-12, p. 17] UPS labor relations manager Matthew Faulstick testified that “[i]f you drove around the block and you couldn’t find it, it would have been missed or no such number.” [Record No. 33-10, p. 35] In general, drivers scan packages and enter package dispositions at the location of attempt. This allows drivers to leave a paper “info notice” with the customer indicating that delivery was attempted, but unsuccessful. [Record No. 33-10, p. 33]

The parties do not dispute the policies and procedures described above, but Minix claims he was unaware of most of them prior to his termination. In particular, he testified that he did not know: (1) when to use each disposition code [Record No. 33-13, p. 11]; (2) what the “missed” package disposition means [Record No. 33-8, p. 45]; (2) what the “need suite number” package disposition means [Id. at 61–62]; and (3) that a package disposition must be scanned at the attempt location [Record No. 33-13, p. 12].5 There is no evidence that a training manual or any other document listing package dispositions or other policies is given to drivers.

[Record Nos. 33-11, p. 32; 33-12, pp. 18–19] Absent written policies, UPS management set expectations based on “UPS methods which all of [their] drivers are trained on.” [Record No. 33-10, p. 47] And both UPS management and Union members (who work for or used to work for UPS) testified that future drivers learn the policies and procedures above during their training and at a class known as Integrad. [Record Nos. 33-11, p. 32; 33-12, p. 19] Union President Michael Watson described this course as a “boot camp of becoming a delivery driver.” [Record No. 33-11, p. 32]

Minix testified that he did not attend Integrad. [Record No. 33-13, pp. 8–9] However, he later clarified that he attended a weeklong course, but that “all [he] did was [sit] in a

5 Faulstick testified that Minix was trained to record package disposition codes at the address. [33-10, p. 32] classroom in Cincinnati.” [Record No. 33-8, pp. 31–32] Between his coursework and on-the- job training, Minix claims that he was not taught to properly scan and report packages: They didn’t train me on most of the different situations on how to scan these packages . . . . no one had told me about different situations on how to scan some of these packages.

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Minix v. United Parcel Service, Counsel Stack Legal Research, https://law.counselstack.com/opinion/minix-v-united-parcel-service-kyed-2021.