Millia Promotional Services v. Arizona Department of Economic Security

District Court, D. Arizona·Decided January 11, 2023·No. 2:18-cv-04701·Unknown

Opinion

WO

Millia Promotional Services, et al., No. CV-18-04701-PHX-SMM

Plaintiffs, ORDER

v.

Arizona Department of Economic Security, et al., Defendants. Pending before the Court is Defendants’ Motion for Summary Judgment. (Doc. 77). The Motion is fully briefed. (Docs. 87, 91). For the reasons set forth below, the Court grants Defendants’ Motion. I. Background and Procedural History Plaintiffs are Khamillia Harris, an African-American woman, and Millia Promotional Services (“MPS”), an Arizona nonprofit organization founded by Harris that provides rehabilitative instructional services, disability employment services, and educational services. (Doc. 14 at 3). This lawsuit arises out of the contractual relationship between MPS and the Arizona Department of Economic Security (“ADES”), Division of Employment and Rehabilitation Services (“DERS”). DERS is a state agency that provides employment, career, and disability-related services to qualified individual clients under a federal program. (Doc. 78 at 2). To carry out its work, DERS contracts with private vendors, who provide services to DERS clients. (Id.) MPS is one such vendor. (Id.) Relevant here are two contracts that MPS entered into with DERS: a Rehabilitation Instructional Services (“RIS”) contract for rehabilitative services entered into in October 2015 and a disability employment related services (“DRES”) contract entered into in August 2016. (Id.) At the time, MPS was one of 38 RIS vendors and one of 22 Career Exploration and Supported Education vendors within Arizona. (Id.) On June 11, 2016, Harris requested an increased pay rate for her vendor contracts. (Doc. 88-1 at 14). That request was denied. (Doc. 78 at 3). In a July 20, 2016 email sent to Harris by a non-defendant ADES procurement specialist, it was explained that ADES was “currently attempting to negotiate a lower price on all of our . . . [vendor] contracts by asking all of our vendors to give the State a 10% reduction in all contract pricing.” (Doc. 88-1 at 23). Rather than agreeing to Harris’ proposed rate increase or asking her to reduce her fees by 10%, ADES decided to “leave [MPS’] rates the same” as a “compromise.” (Id.) DERS employee Benjamin White—who is not a defendant in this case—was initially responsible for overseeing the application process that resulted in MPS’ contract with DRES, signed in August 2016. (Doc. 14 at 7). In June 2016, White told Harris that “[a]s a new vendor, you can be invited to sit at the table to eat, but you will be only offered bread crumbs compared to the other vendors until you make a name for yourself.” (Id. at 6-7). A few days later, White responded to Harris’ inquiry about the status of some of her application materials by joking that it was possible that someone in the office had “used [them] for toilet paper.” (Id. at 7). Harris reported this remark to White’s supervisors, who removed White from his position overseeing Plaintiffs’ DRES contract application process. (Id.) On July 26, 2016, White emailed MPS. (Doc. 88-1 at 17). After seeking clarification about MPS’ nonprofit status, White told Harris that he had received an objection from an unnamed party about a reference to MPS’ ADES contract and the listing of DERS as a sponsor on MPS’ website. (Id.) White claimed not to fully understand the objection but cited the relevant provision from the contract’s Uniform Terms and Conditions: “The Contractor shall not use, advertise or promote information for commercial benefit concerning this Contract without the prior written approval of the Procurement Officer.” (Id.) White informed Harris that the references to DERS on MPS’ website was fine if it had been “cleared by the ADES Chief Procurement Officer.” (Id.) White told Harris that she “might want to address this matter at some time.” (Id.) In reply, Harris asked White to put her in touch with the person who had spoken to him about MPS’ website. (Id.) Two hours later, White emailed Harris letting her know that he would “notify the Procurement Specialist about your request.” (Id. at 18). The following morning, a non-defendant ADES procurement specialist wrote to Harris to follow up on a conversation the two had had earlier that morning. (Id. at 20). The specialist provided Harris with the names and contact information for the two procurement specialists assigned to MPS’ contracts and told Harris that at least one of them “will be more than happy to assist you with all of your questions and concerns regarding both contracts.” (Id.) Neither party has stated or provided evidence that Harris replied to the procurement specialist’s email. Harris did not follow up by requesting the use of the DERS logo and name on the MPS website. (Doc. 78-1 at 57-59). Instead, Harris removed them from the website. (Id.) Among MPS’ clients was Client S. (Doc. 78 at 5). In April of 2017, Client S decided to transfer from one ADES office to another. (Doc. 78 at 6; Doc. 88-1 at 64). At the new office, Client S met with his new Vocational Rehabilitation (“VR”) counselor, Defendant Rollonda Daugherty, who audited the services Client S had previously received. (Id.; Doc. 88-1 at 91). The results of the audit gave Daugherty “great concern” as the authorized number of hours of services Client S had received “far exceeded” the amount of hours laid out in his individualized plan for employment. (Doc. 88-1 at 92). Further, it appeared to Daugherty that Client S had “not been making progress.” (Id.) Client S stated that he felt he was being “set up for failure” because although he was supposed to be going to school as part of his services, his “several learning disabilities” meant he only lasted “a couple of days or a couple of weeks.” (Id.) As a result, Daugherty met with Defendant Crystal Poetz—her supervisor—about Client S. (Id.) Client S’ previous goals had been to work as a nursing assistant, patient care technician, and lab technician. (Doc. 78 at 6). Despite the many hours Client S had worked with MPS, he had not sought disability resource services or accommodations to help with his reading deficiencies and had completed some but not all required documents related to his education. (Id.; Doc. 88-1 at 94). Client S’s spelling was at a third-grade level and math at a fourth-grade level. (Doc 78 at 7). Based on the audit, Daugherty and Poetz determined that he did not have the aptitude to continue on the goals he had set with MPS. (Id.) Daugherty and Poetz recommended to Client S that he keep his current job, complete a reading course he was taking, and when he felt he was ready, reapply for services with DERS. (Id.) Client S seemingly followed this advice and did not seek further services with DERS—and, by extension, with MPS. (Id. at 8). On May 2, 2017, Harris and Defendant Traci Zweig-Przecioski met to discuss Harris’ concerns with how DERS handled Client S. (Id. at 8). Despite the initial concerns about MPS overbilling for its work with Client S, Zweig-Przecioski later learned that Harris had received verbal authorization from a non-defendant VR counselor for all the additional hours billed. (Id.; Doc. 88 at 10; Doc. 88-1 at 69). At this meeting, Zweig- Przecioski allegedly told Harris that Poetz had found Harris to be “combative, aggressive, unapproachable, and not easy to talk to as [she] talk[s] over people.”. (Doc. 88 at 15; Doc. 88-1 at 77). Nevertheless, MPS was paid for all hours requested. (Doc. 78 at 8; Doc. 88 at 4). Another of MPS’ clients was Client M, who MPS began working with in July 2017. (Doc. 88-5 at 85). Less than three months later, DERS—through non-Defendant Lisa Adamu—ended Client M’s services. (Id.) Adamu explained to Harris that Client M’s case was closed was because Client M needed training and education in order to overcome “barriers to employment” and that Client M agreed with the change. (Id.; Doc. 88-2 at 62). On August 15, 2017, Harris met with Defendant Kristen Mackey—Zweig- Prezecioski’s supervisor—to discuss concern

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