Miller v. Hartford Fire Insurance

652 F. Supp. 2d 220, 2009 U.S. Dist. LEXIS 58606
CourtDistrict Court, D. Connecticut
DecidedJuly 6, 2009
DocketCivil Action 3:07-CV-943 (JCH)
StatusPublished
Cited by4 cases

This text of 652 F. Supp. 2d 220 (Miller v. Hartford Fire Insurance) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miller v. Hartford Fire Insurance, 652 F. Supp. 2d 220, 2009 U.S. Dist. LEXIS 58606 (D. Conn. 2009).

Opinion

RULING RE: DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (Doc. No. 29)

JANET C. HALL, District Judge.

Plaintiff John Miller brings this action against his former employer, Hartford Fire Insurance Co. (“the Hartford”). Miller alleges that the Hartford harassed and discriminated against him in the terms and conditions of his employment, and that the Hartford unlawfully terminated his employment because of his age and in retaliation for opposing discrimination in his workplace and for filing a charge of age discrimination with the Connecticut Commission on Human Rights and Opportunities (“CHRO.”). Miller brings his claims pursuant to the Age Discrimination in Employment Act of 1967 (“ADEA”), 29 U.S.C. §§ 621 et seq., and the Connecticut Fair Employment Practices Act (“CFEPA”), Conn. Gen.Stat. §§ 46a-60 et seq. The Hartford has filed a Motion for Summary Judgment (Doc. No. 29). For the reasons that follow, the defendant’s Motion is GRANTED in Part and DENIED in Part.

I. FACTUAL BACKGROUND 1

Miller commenced employment with the Hartford on April 7, 1975, and was employed there for over thirty years. Affidavit of John Miller, Pl.’s Ex. 3, at ¶ 4 (hereinafter “Miller Aff.”); Deposition of John Miller at 20, Def s Ex. A (hereinafter “Miller Dep.”). At all times relevant to this case, Miller held the position of Outside Automotive Service Representative (“ASR”), known colloquially as an appraiser. Def.’s Local Rule 56(a)(1) Statement at ¶ 1 (hereinafter “Def.’s 56(a)(1)”). Miller’s primary job responsibility was to conduct physical examinations of Hartford-insured vehicles and prepare appraisals documenting the damage to the vehicle and the cost of repairs. Def.’s 56(a)(1) at ¶ 2. Miller was supervised by Don Yellen, his “Team Leader.” Id. at ¶ 3. Yellen’s immediate superior was Gary Kemp, Auto Physical Damage Claim Manager. Miller Dep. at 67; Deposition of Gary Kemp, Pl.’s Ex. 23 / Def.’s Ex. D, at 23 (hereinafter “Kemp Dep.”). Kemp’s immediate superi- or was Clyde Douglas, Regional Vice President. Deposition of Clyde Douglas, Def.’s Ex. E / Pl.’s Ex. 27, at 18, 33-34, 47 (hereinafter “Douglas Dep.”) Douglas’s immediate superior was Glen Shapiro, Vice President of Auto and General Liability. Douglas Dep. at 33-34; Deposition of Glenn Shapiro, Def.’s Ex. F / PL’s Ex. 26, at 11 (hereinafter “Shapiro Dep.”). Pam *225 Stevens, who was involved in Miller’s termination, was a Senior HR Consultant. Deposition of Pam Stevens, Pl.’s Ex. 25 / Def.’s Ex. C, at 19, 94-95 (hereinafter “Stevens Dep.”).

The Hartford purported to measure ASRs’ performance and efficiency in part by the number of vehicles inspected per day and the accuracy of their appraisals. Def.’s 56(a)(1) at ¶ 4; PL’s Local Rule 56(a)(2) Statement at ¶. 4 (hereinafter “PL’s 56(a)(2)”). However, the general standards applied to ASRs were sometimes varied at the local level to account for differences in the geographic area covered by individual ASRs. See Deposition of Don Yellen, PL’s Ex. 21 / Def.’s Ex. B., at 207-OS (hereinafter ‘Yellen Dep.”).

Miller was in the United States Air Force Reserves. Miller Dep. at 10-12. From 2001 to 2005, Miller was called up for active duty, and did not work at the Hartford. Id. at 13-14. After being retired due to age from the Reserves, on August 4, 2005, Miller returned to the Hartford. Miller Dep. at 64-65. On February 1, 2006, Miller received a written evaluation from his supervisor, Don Yellen. Def.’s 56(a)(1) at ¶ 8.

On August 19, 2006, Douglas sent an email to Stevens, with the subject matter, “People Threat Analysis.” PL’s Ex. 16. The email requested a list of employees, with each one classified “as a turnover threat or not.” Id. On August 21-22, 2006, Stevens put together a report of employees for Douglas. Id.; PL’s Ex. 17. Stevens asked Kemp to identify any employees under his span of control who he felt were “vulnerable from a turnover perspective.” PL’s Ex. 17. Kemp responded and noted with regard to Miller, “eligible for retirement-will be put on written warning for performance.” PL’s Ex. 18. Miller had never expressed a desire or intention to retire to Kemp or anyone else. Kemp Dep. at 75; Miller Aff. ¶ 18.

On or about September 8, 2006, Miller was called to a meeting with Yellen, Kemp, and an individual named Lori Hitchery. Def.’s 56(a)(1) at ¶ 12. He was issued a first written warning entitled, “Performance Improvement Report First Written Warning.” Id.; PL’s Ex. 7. Miller had never received a written warning in his entire thirty-one year career at the Hartford. Miller Aff. ¶ 8. At this meeting, Miller was given the option of attempting to improve his performance under an action plan or receiving a severance package from Hartford. Def.’s 56(a)(1) at ¶ 12. At various times, Hartford has offered employees who receive a written warning or final written warning the option to accept severance pay rather than continue with the progressive discipline process. Stevens Dep. at 52-57.

The warning identified several areas of deficiency: “Substandard productivity,” “Substandard quality,” and “Insufficient substantiation and explanation for hours worked.” PL’s Ex. 7. It noted Miller’s productivity results and quality results as compared to departmental productivity and quality goals. Id. According to Yellen, the Department Productivity Goal contained in the warning was not an appropriate goal for Miller given his coverage area, but the warning did not reflect this fact. Yellen Dep. at 207-08; but see id. at 263 (stating that the standard was reasonable).

The Hartford employee handbook includes a progressive discipline policy, with the following steps: (1) verbal warning; (2) written warning; (8) final written warning; (4) termination. 2 Stevens Dep. at 28, *226 41; Pl.’s Ex. 12. If Miller accepted the option of attempting to improve his performance, the First Written Warning gave him two months to accomplish certain improvement goals. Pl.’s Ex. 7. It provided that if he did not meet the warning’s terms, he would be placed on “final warning,” consistent with the progressive discipline policy. Id. Yellen, Miller’s immediate superior, believed that Miller could increase his productivity and performance quality while on the performance improvement plan. Yellen Dep. at 250-51. Stevens testified that the purpose of such a warning was to rehabilitate, that is, to improve an employee’s performance such that he gets “back on track” and can be successful. Stevens Dep. at 43.

Miller reviewed the Separation Agreement provided to him, and initially considered leaving the Hartford. Miller Aff. ¶ 10. However, believing that the Hartford was wrongly attempting to force him out on the basis that he was an older employee, he decided to remain employed there and to file a charge with the Connecticut Commission on Human Rights and Opportunities. Id. ¶ 11. By memorandum dated September 27, 2008, Miller notified his employer that he was rejecting the severance package.

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Bluebook (online)
652 F. Supp. 2d 220, 2009 U.S. Dist. LEXIS 58606, Counsel Stack Legal Research, https://law.counselstack.com/opinion/miller-v-hartford-fire-insurance-ctd-2009.