Michael Malone, et al., on behalf of themselves and others similarly situated v. United Parcel Service, Inc.

CourtDistrict Court, E.D. Pennsylvania
DecidedDecember 12, 2025
Docket2:21-cv-03643
StatusUnknown

This text of Michael Malone, et al., on behalf of themselves and others similarly situated v. United Parcel Service, Inc. (Michael Malone, et al., on behalf of themselves and others similarly situated v. United Parcel Service, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Michael Malone, et al., on behalf of themselves and others similarly situated v. United Parcel Service, Inc., (E.D. Pa. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

MICHAEL MALONE, et al., on behalf of

themselves and others similarly

situated,

Case No. 2:21-cv-03643-JDW ,

v.

UNITED PARCEL SERVICE, INC.,

.

MEMORANDUM Important journeys often begin at a humble threshold. Bilbo Baggins’s round door, Alice’s rabbit hole, or the portal to Narnia at the back of a wardrobe. In this case, the threshold is a guard shack at the entrance to a UPS facility that UPS requires its employees to pass through on the way into and out of work. For years, UPS didn’t pay employees for the time going through that screening, and it still doesn’t pay them for the time they spend walking between a security checkpoint and a time clock at the beginning and end of each shift. If UPS accounted for that time, many of its employees would be entitled to overtime pay that UPS hasn’t paid. At the moment, the dispute in question is whether I should certify a class of UPS workers to challenge UPS’s practices collectively. As I explain below, I conclude that Plaintiffs have come forward with sufficient evidence to show that class treatment is appropriate. Although UPS argues that the Motor Carrier Act and its own record-keeping are problems that should prevent class certification, the problems that UPS identifies—

many of which are of its own making—do not prevent Plaintiffs from ascertaining which employees are part of the class. Nor do those issues overcome the central question of whether the Pennsylvania Minimum Wage Act requires UPS to pay its employees for the

time they spend walking through security and its warehouses. Thus, I will grant Plaintiffs’ Motion For Class Certification, though I will modify the class definition some to account for issues that have arisen. I. BACKGROUND

A. Factual History 1. UPS facilities in general UPS’s facilities are comprised of certain operations, referred to as Hub, Package, and Feeder. Some facilities may not have all three operations.1 Hub operations load and

unload packages from tractor trailers (aka “feeders”) that move between UPS facilities and move those packages within UPS’s facilities to their next destination. Package operations pick up packages from customers to be moved into Hub operations and deliver packages

to customers after those packages have moved through the Hub. In general, the Package operation is the first or last leg of a package’s journey with UPS. This operation involves:

1 Other operations at UPS facilities include BaSE engineering, automotive, Industrial Engineering, information technology, and administrative support. (1) loading and unloading of package cars— , the ubiquitous brown UPS delivery vehicles; (2) moving packages to and from Hub operations; and (3) delivering packages.

In Hub and Package, many positions’ primary job duties involve loading tractor trailers or package cars. Other positions also engage in loading functions on an as-needed basis. Hub also employs various “sorters” who sort packages on belts to different areas

within the Facilities, and “pickoffs” who direct sorted packages to specific trucks. Likewise, Package sorters sort packages off belts and direct them to trucks for loading. As part of its business, UPS gathers data to track packages. In its Hub operations, UPS uses its Global Scanning System (“GSS”) to scan packages. The method of scanning

varies depending on whether the facility is automated or conventional. At automated facilities, packages travel through tunnels, and cameras scan the labels as the packages go by. At the end of the line, an employee loads the packages onto a truck. At conventional facilities, however, Hub employees use a scanner to scan each package

before loading them into trucks. The scanners are associated with the employees using them, so it is possible to identify which UPS employee loaded a particular package. However, there are instances where employees share scanners or engage in team loading

where one person scans and others load. UPS uses separate tools, such as the Harmonized Enterprise Analytics Tool (“HEAT”) and the Service Exception Analysis System (“SEAS”), to aggregate and synthesize GSS data. This data tracks and analyzes package-level data and employee scan volume. On the Package side of operations, employees generally do not use GSS scanners when loading package cars. Rather, a sorter or pickoff employee uses GSS scans before directing a package to be loaded.

Feeder operations oversee the tractor trailers that move packages between UPS facilities. This includes drivers and their dispatch. UPS employs drivers and driver’s helpers to drive the feeders and package cars. UPS also employs seasonal support drivers, or

personal vehicle drivers (“PVDs”), who use their personal cars to deliver packages. Automotive operations pertain to the service and maintenance of UPS vehicles. Those workers repair UPS’s package cars, tractor trailers, and other vehicles. Finally, Air operations oversee delivery, pickup, loading, and unloading of packages sent through

UPS’s premium delivery options. Most of UPS’s hourly employees in its Hub, Package, and Feeder operations are unionized employees who are subject to a collective bargaining agreement (“CBA”). Under the CBA, these employees work as directed, which means that UPS can modify their roles

or responsibilities on an as-needed basis. UPS does this as business needs require, which can be daily. Similarly, non-union employees working within the Hub, Package, and Feeder operations, such as Part-Time Supervisors, also tend to work as directed. Because these

employees are “work as directed,” their internal work profiles may not capture the full scope of their duties. Likewise, employees’ job descriptions are not exhaustive, and they may engage in additional activity that the official job description does not capture. 2. Plissken Facilities and security screenings UPS operates more than seventy facilities across Pennsylvania. In the second half

of 2021, UPS started to implement what it refers to as “Project Plissken” in Pennsylvania. The goal behind Project Plissken was to start tracking, and paying, UPS employees for time they spent walking through and undergoing security checks before and after

entering certain facilities. UPS determined that ten facilities in Pennsylvania fell within the scope of the project, meaning that those facilities had security guards that screened employees upon entry to or exit from the building. Those facilities, the “Plissken Facilities,” include UPS facilities in: (1) Carlisle, (2) Bethlehem, (3) Harrisburg, (4) New Stanton, (5)

North Shore, (6) Oregon Avenue (Philadelphia), (7) West Chester, (8) Willow Grove, (9) Philadelphia Air Hub, and (10) Middletown. Each of the Plissken Facilities has at least one guard shack that employees pass through to enter and exit the building. Project Plissken requires UPS employees to “badge

in” when they enter the guard shack, walk through, and then “badge out” when they exit the guard shack. The badging system integrates with UPS’s payroll system to pay employees for the time between the two badge swipes. This is known as “Security

Checkpoint Activity Recording” or “SCAR” time. UPS started paying employees for this time as of December 5, 2021. If an employee fails to badge in or out, then UPS pays the employee the average amount of time it takes to go through security. The security screenings that take place within the guard shacks can vary depending on the facility. Each facility’s local security team determines if screenings are needed and

sets the process.

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