M.G. v. Therapymatch, Inc.

CourtDistrict Court, N.D. California
DecidedSeptember 16, 2024
Docket3:23-cv-04422
StatusUnknown

This text of M.G. v. Therapymatch, Inc. (M.G. v. Therapymatch, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
M.G. v. Therapymatch, Inc., (N.D. Cal. 2024).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 M.G., Case No. 23-cv-04422-AMO

8 Plaintiff, ORDER GRANTING IN PART AND 9 v. DENYING IN PART MOTION TO DISMISS 10 THERAPYMATCH, INC., Re: Dkt. No. 20 Defendant. 11

12 13 This is a data privacy lawsuit. Therapymatch, Inc.’s motion to dismiss was heard before 14 this Court on April 18, 2024. Having read the papers filed by the parties and carefully considered 15 their arguments therein and those made at the hearing, together with the relevant legal authority, 16 the Court hereby GRANTS in part and DENIES in part the motion for the following reasons. 17 I. BACKGROUND 18 A. Factual Background 19 Defendant Therapymatch, Inc. d/b/a Headway (“Headway”) is a private company that has 20 an online platform to provide users with access to mental health providers. First Amended 21 Complaint (“FAC”) (ECF 17) ¶ 2.1 The website allows users to search Headway’s clinician 22 database based on specified preferences regarding language, race, ethnicity, gender, and more. 23 FAC ¶ 32. Headway embeds Google Analytics code on its website, which allows Google to 24 intercept and collect Headway website users’ protected mental health information. FAC ¶ 4. 25 Headway does not disclose that medical information is being shared with Google to improve 26

27 1 The Court accepts Plaintiff’s allegations in the complaint as true and construes the pleadings in 1 Google’s analytics services, software, and algorithms. FAC ¶¶ 104-05. Google analytics:

2 (1) simultaneously communicates information to an external server as a user 3 navigates a website; (2) tracks users across devices, meaning that a user’s actions on multiple devices all will be included in the information stored regarding that user; 4 (3) is not easily disabled by users; and/or (4) creates a record of all of the information that users provide to and/or receive from the website. 5 6 FAC ¶ 45. 7 Google Analytics offers website owners an opt-in Internet Protocol (IP) anonymization 8 feature, however Headway did not enable this feature. FAC ¶ 37. In Headway’s Privacy Policy 9 linked at the bottom of its web page, Headway states that it will share personal information only 10 “with insurance companies or clearinghouses for claims purposes, with other health care providers 11 for treatment or care coordination purposes, or with business partners” to assist Headway in 12 offering its services. FAC ¶ 39. 13 Plaintiff M.G.2 began using Headway’s online platform to search for a mental health 14 professional in May 2023. FAC ¶ 9. M.G. provided personal information on the website, 15 including his name, address, cellular phone number, health insurance provider, group 16 identification number, and employer. FAC ¶ 10. He also specified that he was looking for 17 therapy related to two specific, unidentified, mental health conditions. FAC ¶ 10. Google 18 intercepted M.G.’s communications with Headway, including the mental health conditions he 19 searched, the treatment he was seeking, provider preferences, and appointment details. FAC ¶ 11. 20 Google used M.G. and other class member’s information to provide analytics services to Headway 21 and to improve its own software and algorithms, as well as provide marketing services and 22 offerings. FAC ¶ 13. 23 B. Procedural Background 24 M.G. filed a putative class action complaint on July 6, 2023, in the Superior Court of 25 California, County of Alameda. ECF 1-1. Headway timely removed the action to federal court on 26 2 The Court notes that Plaintiff has not moved to proceed under a pseudonym. If Plaintiff wishes 27 to proceed anonymously or under a pseudonym, he must so move the Court. See Does I thru 1 August 25, 2023, under the Class Action Fairness Act. ECF 1 ¶¶ 3-10. M.G. filed the First 2 Amended Complaint (FAC), the operative complaint, on October 3, 2023, alleging six causes of 3 action: (1) violation of the Confidentiality of Medical Information Act (“CMIA”), Cal. Civ. Code 4 §§ 56.06, 56.101, 56.10; (2) aiding and abetting violation of the CMIA, Cal. Civ. Code § 56.36; 5 (3) aiding and abetting unlawful interception under the California Invasion of Privacy Act 6 (“CIPA”) Cal. Pen. Code § 631, (4) unlawful recording of and eavesdropping upon confidential 7 information under CIPA, Cal. Pen. Code § 632, (5) invasion of privacy, Cal. Const. Art. 1 § 1, and 8 (6) violation of the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code §§ 1798.100(e), 9 1798.81.5(b). FAC ¶¶ 73-140. On November 2, 2023, Headway filed the instant motion seeking 10 to dismiss the complaint for failure to state a claim. “Mot.” (ECF 20). 11 II. LEGAL STANDARD 12 Under Rule 12(b)(6) of the Federal Rules of Civil Procedure, a complaint may be 13 dismissed for failure to state a claim for which relief may be granted. Fed. R. Civ. P. 12(b)(6). 14 Rule 12(b)(6) requires dismissal when a complaint lacks either a “cognizable legal theory” or 15 “sufficient facts alleged” under such a theory. Godecke v. Kinetic Concepts, Inc., 937 F.3d 1201, 16 1208 (9th Cir. 2019) (citation omitted). Whether a complaint contains sufficient factual 17 allegations depends on whether it pleads enough facts to “state a claim to relief that is plausible on 18 its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 19 U.S. 544, 570 (2007)). A claim is plausible “when the plaintiff pleads factual content that allows 20 the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” 21 Id. at 678. 22 When evaluating a motion to dismiss, the court “accept[s] factual allegations in the 23 complaint as true and construe[s] the pleadings in the light most favorable to the nonmoving 24 party.” Manzarek, 519 F.3d 1025, 1031 (9th Cir. 2008). However, “allegations in a complaint . . . 25 may not simply recite the elements of a cause of action [and] must contain sufficient allegations of 26 underlying facts to give fair notice and to enable the opposing party to defend itself effectively.” 27 Levitt v. Yelp! Inc., 765 F.3d 1123, 1135 (9th Cir. 2014) (citations omitted). The Court may 1 sufficient facts alleged under a cognizable legal claim.” Hinds Invs., L.P. v. Angioli, 654 F.3d 2 846, 850 (9th Cir. 2011). 3 III. ANALYSIS 4 Headway moves to dismiss the complaint in its entirety. The Court addresses Headway’s 5 challenge to each claim in the order raised in the briefing. 6 A. Confidentiality of Medical Information Act Claims 7 M.G. alleges that Headway violated three separate sections of the California 8 Confidentiality of Medical Information Act (“CMIA”), Cal. Civ. §§ 56.10, 56.06, and 56.101. 9 Section 56.06 defines “provider of health care,” while Section 56.10 dictates, in pertinent part, that 10 a provider of health care “shall not disclose medical information regarding a patient . . . without 11 first obtaining an authorization . . . [.]” Section 56.101 states, in relevant part, that “[a]ny provider 12 of health care . . .

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M.G. v. Therapymatch, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/mg-v-therapymatch-inc-cand-2024.