McReynolds v. Sodexho Marriott Services, Inc.

208 F.R.D. 428, 2002 U.S. Dist. LEXIS 11744, 2002 WL 1400738
CourtDistrict Court, District of Columbia
DecidedJune 27, 2002
DocketNo. Civ.A. 01-510(ESH)
StatusPublished
Cited by19 cases

This text of 208 F.R.D. 428 (McReynolds v. Sodexho Marriott Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, District of Columbia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McReynolds v. Sodexho Marriott Services, Inc., 208 F.R.D. 428, 2002 U.S. Dist. LEXIS 11744, 2002 WL 1400738 (D.D.C. 2002).

Opinion

MEMORANDUM OPINION

HUVELLE, District Judge.

In General Telephone Co. v. Falcon,1 the Supreme Court ruled that “a Title VII class action, like any other class action, may only be certified if the trial court is satisfied, after a rigorous analysis, that the prerequisites of Rule 23[] have been satisfied.” Id. at 161, 102 S.Ct. 2364. In accordance with that admonition, the parties in this case, a proposed class action brought under Title VII of the Civil Rights Act of 1964 (“Title VII”), as amended, 42 U.S.C. § 2000e, et seq., have submitted nearly 150 pages of pleadings and nine volumes of exhibits. Upon consideration of this comprehensive record, the Court concludes that plaintiffs have fulfilled the requirements of Fed.R.Civ.P. 23(b)(2) with respect to the liability phase of the case, and their motion for class certification will therefore be granted to that extent.

[431]*431BACKGROUND

1. Sodexho’s Organizational Structure

The ten named plaintiffs, who are also the proposed class representatives, are current and former employees of defendant Sodexho Marriott Services, Inc. (“Sodexho”). Sodex-ho is the largest food and facilities management corporation in North America, with approximately 110,000 employees at 5,000 different client worksites, and over $4.7 billion in revenue last year. Sodexho was formed on March 27, 1998, from the merger of Marriott Management Services (“MMS”), a division of Marriott International, Inc., and Sodexho U.S.A. (“SUSA”), a branch of the French corporation Sodexho Aliance, S.A.2 At the time of the merger, MMS employed approximately three times as many people as SUSA. (Def. Ex. 2, Declaration of Diana Newmier (“Newmier DecL”) 11114-5.)

The parties dispute the nature of Sodexho’s organizational structure. However, because the allegations in the complaint are presumed true for purposes of a motion for class certification, In re Lorazepam, & Clorazepate Antitrust Litigation, 202 F.R.D. 12, 14 (D.D.C.2001), appeal denied, 289 F.3d 98 (D.C.Cir.2002); Stevelman v. Alias Research Inc., 2000 WL 888385, at *1 (D.Conn. June 22, 2000) (citing Shelter Realty Corp. v. Allied Maintenance Corp., 574 F.2d 656, 661 n. 15 (2d Cir.1978)); Johnson v. Aronson Furniture Co., 1998 WL 641342, at *2 (N.D.Ill. Sept.11, 1998) (citing Johns v. DeLeonardis, 145 F.R.D. 480, 482 (N.D.Ill.1992)), the Court will assume the facts as set forth by plaintiffs.

According to the complaint, Sodexho is separated into six divisions — Corporate Services, Health Care, Campus Services,3 School Services, Canada, and Laundry — of which the first four are the largest. (Complaint fl 17; Pl.Mem. at 3.) The primary responsibility of most employees in the Corporate Services, Health Care, Campus Services, and School Services divisions is to provide food and facilities management services to their clients, and the names of these divisions reflect the nature of the clients’ businesses rather than the services that Sodexho provides to them.4 (Pl.Mem. at 3; Def.Opp. at 6.) Laundry Services cleans linens and uniforms for health care and lodging clients.5 Most Sodexho employees work on the premises of their clients. These positions are known as “in-unit” or “operations” jobs. (Complaint 1118.) The highest in-unit position is the Director or General Manager of a client facility. (Id.) The promotional pool for managerial positions is company-wide, and managers apply for and receive promotions across divisions. (Pl.Ex. 4, Deposition of Henry Watkis (“WatMs Dep.”) at 67-68.) However, each division maintains its own human resources department, and most promotion decisions are made and reviewed entirely within each unit. (Def.Ex. 1, Declaration of Ollie Lawrence (“Lawrence Deck”) 111121-23.)6

[432]*432A smaller group of Sodexho employees works at its corporate offices and other locations as supervisors or in areas such as sales, human resources, or finance. Managers in these areas are said to work “above the unit,” and “generally have greater authority and receive higher salary, benefits, and perquisites than General Managers.” (Answer 1119.) In fact, General Managers typically report directly to an above-the-unit manager known as a District Manager. (Id.)

Until late 1998, Sodexho organized its salaried positions by grades, which ranged from 40 to 64. Most in-unit managers occupied grades in the 40s, while General Managers held grades 51 to 53, and District Managers held grades 51 to 54. Most General Managers were grade 51, and most District Managers were grade 52 or 53. (Pl.Ex. 9, Expert Report of Bernard Siskin (“Siskin Rep.”) at Tables 1-2.) In late 1998, Sodexho reclassified its salaried positions using a broader band system, and multiple grades under the former system were collapsed into a single band. That system is still in effect today. In-unit managers now occupy bands 75 to 77; lower out-of-unit employees hold bands 85 to 88; and above-the-unit positions are bands 89 to 95. (Siskin Rep. at 2.)

II. Sodexho’s Promotion Policies and Practices

Sodexho is a corporate giant, and as a result, its personnel decisions are largely decentralized. As defendant notes, “each manager at Sodexho has discretion to decide what criteria to apply in making decisions involving promotions and other personnel actions.” (Def.Opp. at 12-13; see Def.Ex. 28, Deposition of Cynthia Carter McReynolds (“McReynolds Dep.”) at 46-54.)

In 1994, in response to “a multi-million dollar discrimination suit,” MMS implemented a formal system for salaried positions called the Marriott Career Management System (“MCMS”). (Pl.Ex.13.) Under MCMS, employees in any division could apply for job vacancies throughout the country with the consent of their supervisor. This posting process applied company-wide, and employees could apply for jobs in other divisions.7 (Pl.Ex. 12, Deposition of William Anstee (“Anstee Dep.”) at 28, 133; Pl.Ex. 16, Deposition of George Koenig (“Koenig Dep.”) at 90-91.) This system survived the 1998 merger, and in 2000, Sodexho modified its posting system using a web-based program so that employees could immediately apply for job vacancies without their supervisors’ consent. (Pl.Ex. 19, Deposition of Dolores Coe (“Coe Dep.”) at 201-02; Complaint H 20.) This system is known as “Career Center” or “Talent Point.” (Id.) In other material aspects, the promotion system has not changed since 1994.

However, MCMS’s role in the promotion practices is somewhat unclear. A February 23,1999 Sodexho internal memorandum summarized the problems with MCMS that existed at the time. In particular, the memo noted that the system was “[vjiewed as customer unfriendly, not time efficient to use,” and that there was “[n]o adequate system for follow up to candidates who post.” (Pl.Ex. 18, at 2.) The company’s own statistics bear this out. In 1998, for instance, 5,215 positions were posted on MCMS, but only 1,671 were filled, while 2,595 were closed or deleted. (Id.

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208 F.R.D. 428, 2002 U.S. Dist. LEXIS 11744, 2002 WL 1400738, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mcreynolds-v-sodexho-marriott-services-inc-dcd-2002.