McCreary v. Taylor Cadillac, Inc.

2025 Ohio 2562
Ohio Court of Appeals·Decided July 21, 2025·No. 1-24-67·Published

Opinion

IN THE COURT OF APPEALS OF OHIO THIRD APPELLATE DISTRICT

ALLEN COUNTY

TIAH MCCREARY, CASE NO. 1-24-67 PLAINTIFF-APPELLANT, v.

TAYLOR CADILLAC, INC., ET AL., OPINION AND JUDGMENT ENTRY

DEFENDANTS-APPELLEES.

Appeal from Allen County Common Pleas Court Trial Court No. CV2024 0191

Judgment Reversed in Part, Affirmed in Part and Cause Remanded Date of Decision: July 21, 2025

APPEARANCES:

Randy L. Reeves for Appellant Peter A. Demczuk for Appellees

WILLAMOWSKI, J.

{¶1} Plaintiff-appellant Tiah McCreary (“McCreary”) appeals the judgment of the Allen County Court of Common Pleas, arguing that the trial court erred in granting the motion to compel arbitration filed by Defendant-Appellee Taylor Cadillac, Inc. (“Taylor Cadillac”), D.B.A. Taylor Kia of Lima (“Taylor Kia”). For the reasons set forth below, the judgment of the trial court is affirmed in part and reversed in part.

Facts and Procedural History

{¶2} In 2012, Taylor Cadillac opened a dealership in Lima, Ohio and conducted a portion of their operations under the trade name “Taylor Kia of Lima.” On February 29, 2024, McCreary went to Taylor Kia in search of a vehicle and selected a car. Justin Nance (“Nance”), the finance and insurance manager at the dealership, then presented McCreary with a series of documents that he reviewed with her. McCreary signed a Retail Buyers Order (“RBO”) in addition to several other documents. Nance then placed a copy of her electronic signature onto an arbitration agreement.

{¶3} To assist with the process of obtaining financing, Nance helped McCreary submit her information to Global Lending Services, LLC (“GLS”). Once GLS had provided preliminary approval for a loan in the required amount, McCreary left the dealership in a 2022 Kia K5. However, GLS subsequently

concluded that the available information regarding McCreary’s income was not sufficient to substantiate a loan in the requested amount and finalize approval for her loan. In the absence of financing, McCreary’s vehicle was repossessed by the dealership while she was at work on March 29, 2024.

{¶4} In the process of evaluating her legal options, McCreary discovered that the registration for the name “Taylor Kia of Lima” had been cancelled by the Ohio Secretary of State’s Office after Taylor Cadillac had failed to submit a renewal application. In response, McCreary decided to register “Taylor Kia of Lima” in her name. She then sent a cease and desist letter to Taylor Cadillac that addressed their continued use of a fictitious name that was now registered to her.

{¶5} On June 28, 2024, McCreary filed a complaint that named Taylor Cadillac and GLS as defendants. McCreary’s complaint alleged various violations of the Consumer Sales Practices Act; demanded a return of funds from GLS; and raised claims of fraud, conversion, and unjust enrichment. McCreary also requested an injunction that would prohibit Taylor Cadillac from continuing to transact business under the name “Taylor Kia of Lima” without her consent.

{¶6} On September 16, 2024, Taylor Cadillac and GLS filed a motion to compel arbitration alongside a copy of an arbitration agreement that bore McCreary’s signature. Taylor Cadillac submitted an affidavit from Nance that averred he had reviewed this agreement with McCreary and placed an electronic copy of her signature onto this document with her authorization. In response,

McCreary filed an affidavit in which she indicated that she had signed the RBO but denied authorizing Nance to place her electronic signature onto the arbitration agreement. On October 3, 2024, the trial court granted Taylor Cadillac’s motion to compel arbitration and dismissed the case without prejudice.

{¶7} McCreary filed her notice of appeal on October 31, 2024. On appeal, she raises the following four assignments of error:

First Assignment of Error

The court erred in granting Defendants’ motion to enforce a binding arbitration agreement when Plaintiff disputed that the agreement was reviewed with Plaintiff or approved by her and that her signature was placed on the document without her knowledge or consent.

Second Assignment of Error

The court erred in granting Defendants’ motion to enforce a binding arbitration agreement allegedly entered into along with a contract for the purchase of a motor vehicle with Plaintiff using the unregistered fictitious name of Taylor Kia of Lima.

Third Assignment of Error

The court erred in granting Defendants’ motion to enforce a binding arbitration agreement on the separate claim against Taylor Cadillac Inc. for using the fictitious name of Taylor Kia of Lima after the name was registered to Plaintiff.

Fourth Assignment of Error

The court erred when it dismissed Appellant’s action submitting the parties to binding arbitration when the terms of the arbitration were unconscionable.

Fifth Assignment of Error

The court erred in granting Defendants’ motion to enforce a binding arbitration agreement on claims filed against Global when it was never a party to any agreement or an assignee of any agreement.

First Assignment of Error

{¶8} McCreary argues that the arbitration agreement is not enforceable because she did not consent to having her signature placed on that agreement.

Legal Standard

{¶9} The General Assembly has embraced a public policy that favors arbitration as promoting efficient dispute resolution and judicial economy. Hayes v. Oakridge Home, 2009-Ohio-2054, ¶ 15-16, citing R.C. 2711.01(A). For this reason, a strong presumption in favor of arbitration requires that “all doubts be resolved in its favor.” Id. at ¶ 15. However, “a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit.” Estate of Myers v. Healthcare Ventures of Ohio, LLC, 2023-Ohio-4254, ¶ 20 (3d Dist.), quoting Academy of Medicine of Cincinnati v. Aetna Health, Inc., 2006-Ohio-657, ¶ 10.

{¶10} “The Ohio Arbitration Act allows for direct enforcement of arbitration agreements through an order to compel arbitration under R.C. 2711.03 . . . .” Costin v. Midwest Vision Partners, L.L.C., 2024-Ohio-463, ¶ 16 (8th Dist.). As the initial step under this provision,

[t]he party aggrieved by the alleged failure of another to perform under a written agreement for arbitration may petition any court of

common pleas having jurisdiction of the party so failing to perform for an order directing that the arbitration proceed in the manner provided for in the written agreement.

R.C. 2711.03(A). After hearing the parties on such a motion, the trial court is to order the parties to proceed to arbitration “upon being satisfied that the making of the agreement for arbitration or the failure to comply with the agreement is not in issue. . . .” R.C. 2711.03(A).

{¶11} “If the making of the arbitration agreement or the failure to perform it is in issue in a petition filed under . . . [R.C. 2711.03(A)], the court shall proceed summarily to the trial of that issue.” R.C. 2711.03(B). See KeyBank, N.A. v. David, 2024-Ohio-5333, ¶ 42 (7th Dist.). “When determining whether a trial is necessary under R.C. 2711.03(B) . . . , the relevant inquiry is whether a party has questioned the validity or enforceability of the arbitration provision and presented sufficient evidence to [substantiate the] challenge.” Pyle v. Wells Fargo Financial, 2004- Ohio-4892, ¶ 15 (10th Dist.). See also Garcia v. Wayne Homes, LLC, 2002 WL 628619, *6 (2d Dist. Apr. 9, 2002); Church v. Fleishour Homes, Inc., 2007-Ohio- 1806, ¶ 26 (5th Dist.); Yoby v. Cleveland, 2023-Ohio-2180, ¶ 18 (8th Dist.).

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McCreary v. Taylor Cadillac, Inc., 2025 Ohio 2562 (Ohio Ct. App. 2025).

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