Ellington, Presiding Judge.
Thomas McConnell filed this class action against the Georgia Department of Labor, alleging several tort claims in connection with the Department’s disclosure of personal information of McConnell and the proposed class members. After a hearing, the Superior Court of Cobb County granted the Department’s motion to dismiss McConnell’s complaint for failure to state a claim upon which relief can be granted. McConnell appeals, and for the reasons explained below, we affirm.
In ruling on a motion to dismiss, the trial court must accept as true all well-pled material allegations in the complaint and must resolve any doubts in favor of the plaintiff. As an appellate court, we review de novo a trial court’s determination that a pleading fails to state a claim upon which relief can be granted, construing the pleadings in the light most favorable to the plaintiff and with any doubts resolved in the plaintiff’s favor.
(Citations, punctuation and footnote omitted.)
Wright v. Waterberg Big Game Hunting Lodge Otjahewita (PTY),
330 Ga. App. 508, 509 (767 SE2d 513) (2014).
McConnell’s amended complaint contained the following material allegations. In September 2012, the Department created a spreadsheet that listed the name, Social Security number, home phone number, e-mail address, and age of over 4,000 Georgians who had applied for unemployment benefits or other services administered by the Department. McConnell was among the Georgians whose personal information was included in the spreadsheet. A year later, a Department employee sent the spreadsheet by e-mail to approximately 1,000 of the Georgians on the list. To protect himself from the resulting risk of identity theft, McConnell enrolled in the “Life Lock” service, which currently costs $19 per month.
In January 2014, McConnell filed this class action, alleging claims, as amended, for negligence in disclosing “personal information” as defined under Georgia law, invasion of privacy (public dis
closure of private facts), and breach of fiduciary duty. Under each theory of recovery, McConnell seeks damages, specifically, the fee for membership in Life Lock and other out-of-pocket costs related to credit monitoring and identity protection services, damages resulting from the impact to his credit score from the closing of accounts, and compensation for the continuing fear and anxiety of potential identity theft in the future. He does not allege that an act of identity theft has yet occurred.
The Department moved to dismiss McConnell’s complaint, arguing, inter alia, pursuant to OCGA § 9-11-12 (b) (6), that the complaint failed to state a claim upon which relief can be granted. The trial court granted the Department’s motion to dismiss, finding that each count failed to state a claim upon which relief can be granted.
1. McConnell contends that the trial court erred in ruling that he failed to state a claim for negligent disclosure of personal information, based, inter alia, on its determination that as a matter of law “there is no legal duty [under Georgia law] to safeguard personal information.”
In order to have a viable negligence action, a plaintiff must satisfy the elements of the tort, namely, the existence of a duty on the part of the defendant, a breach of that duty, causation of the alleged injury, and damages resulting from the alleged breach of the duty The legal duty is the obligation to conform to a standard of conduct under the law for the protection of others against unreasonable risks of harm. This legal obligation to the complaining party must be found, the observance of which would have averted or avoided the injury or damage; the innocence of the plaintiff is immaterial to the existence of the legal duty on the part of the defendant in that the plaintiff will not be entitled to recover unless the defendant did something that it should not have done, i.e., an action, or failed to do something that it should have done, i.e., an omission, pursuant to the duty owed the plaintiff under the law. The duty can arise either from a valid
legislative enactment, that is, by statute, or be imposed by a common law principle recognized in the caselaw. . . . The existence of a legal duty is a question of law for the court.
(Citations and punctuation omitted.)
Rasnick v. Krishna Hospital, Inc.,
289 Ga. 565, 566-567 (713 SE2d 835) (2011).
McConnell acknowledges that a duty to safeguard and protect the personal information of another has not been expressly recognized in Georgia case law.
McConnell contends that such a common
law duty exists nonetheless, citing two statutory sources, OCGA §§ 10-1-393.8 and 10-1-910. In OCGA § 10-1-910, the GeneralAssembly set out legislative findings underlying the Georgia Personal Identity Protection Act, OCGA §§ 10-1-910 through 10-1-915 (the “GPIPA”), enacted in 2005.
In the GPIPA, the GeneralAssembly found, inter alia, that “[t]he privacy and financial security of individuals is increasingly at risk, due to the ever more widespread collection of personal information by both the private and public sectors[,]” that “[i] dentity theft is one of the fastest growing crimes committed in this state[,]” and that “[i]dentity theft is costly to the marketplace and to consumers[.]” OCGA § 10-1-910 (1), (3), (6). Because “[v]ictims of identity theft must act quickly to minimize the damage [,] . . . expeditious
notification of unauthorized acquisition and possible misuse of a person’s personal information is imperative.” OCGA § 10-1-910 (7). In line with these findings, the GPIPA requires that affected persons be given certain notice of a data breach.
McConnell contends that in codifying these findings the General Assembly demonstrated its intent to protect citizens from the adverse effects of disclosure of personal information and created a general duty to preserve and protect personal information. Notably, however, the GPIPA proscribes particular conduct only
after
a (known or suspected) data security breach has occurred. Because the GPIPA does not impose any standard of conduct in implementing and maintaining data security practices, it cannot serve as the source of a statutory duty to safeguard personal information.
Wells Fargo Bank v. Jenkins,
293 Ga.
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Ellington, Presiding Judge.
Thomas McConnell filed this class action against the Georgia Department of Labor, alleging several tort claims in connection with the Department’s disclosure of personal information of McConnell and the proposed class members. After a hearing, the Superior Court of Cobb County granted the Department’s motion to dismiss McConnell’s complaint for failure to state a claim upon which relief can be granted. McConnell appeals, and for the reasons explained below, we affirm.
In ruling on a motion to dismiss, the trial court must accept as true all well-pled material allegations in the complaint and must resolve any doubts in favor of the plaintiff. As an appellate court, we review de novo a trial court’s determination that a pleading fails to state a claim upon which relief can be granted, construing the pleadings in the light most favorable to the plaintiff and with any doubts resolved in the plaintiff’s favor.
(Citations, punctuation and footnote omitted.)
Wright v. Waterberg Big Game Hunting Lodge Otjahewita (PTY),
330 Ga. App. 508, 509 (767 SE2d 513) (2014).
McConnell’s amended complaint contained the following material allegations. In September 2012, the Department created a spreadsheet that listed the name, Social Security number, home phone number, e-mail address, and age of over 4,000 Georgians who had applied for unemployment benefits or other services administered by the Department. McConnell was among the Georgians whose personal information was included in the spreadsheet. A year later, a Department employee sent the spreadsheet by e-mail to approximately 1,000 of the Georgians on the list. To protect himself from the resulting risk of identity theft, McConnell enrolled in the “Life Lock” service, which currently costs $19 per month.
In January 2014, McConnell filed this class action, alleging claims, as amended, for negligence in disclosing “personal information” as defined under Georgia law, invasion of privacy (public dis
closure of private facts), and breach of fiduciary duty. Under each theory of recovery, McConnell seeks damages, specifically, the fee for membership in Life Lock and other out-of-pocket costs related to credit monitoring and identity protection services, damages resulting from the impact to his credit score from the closing of accounts, and compensation for the continuing fear and anxiety of potential identity theft in the future. He does not allege that an act of identity theft has yet occurred.
The Department moved to dismiss McConnell’s complaint, arguing, inter alia, pursuant to OCGA § 9-11-12 (b) (6), that the complaint failed to state a claim upon which relief can be granted. The trial court granted the Department’s motion to dismiss, finding that each count failed to state a claim upon which relief can be granted.
1. McConnell contends that the trial court erred in ruling that he failed to state a claim for negligent disclosure of personal information, based, inter alia, on its determination that as a matter of law “there is no legal duty [under Georgia law] to safeguard personal information.”
In order to have a viable negligence action, a plaintiff must satisfy the elements of the tort, namely, the existence of a duty on the part of the defendant, a breach of that duty, causation of the alleged injury, and damages resulting from the alleged breach of the duty The legal duty is the obligation to conform to a standard of conduct under the law for the protection of others against unreasonable risks of harm. This legal obligation to the complaining party must be found, the observance of which would have averted or avoided the injury or damage; the innocence of the plaintiff is immaterial to the existence of the legal duty on the part of the defendant in that the plaintiff will not be entitled to recover unless the defendant did something that it should not have done, i.e., an action, or failed to do something that it should have done, i.e., an omission, pursuant to the duty owed the plaintiff under the law. The duty can arise either from a valid
legislative enactment, that is, by statute, or be imposed by a common law principle recognized in the caselaw. . . . The existence of a legal duty is a question of law for the court.
(Citations and punctuation omitted.)
Rasnick v. Krishna Hospital, Inc.,
289 Ga. 565, 566-567 (713 SE2d 835) (2011).
McConnell acknowledges that a duty to safeguard and protect the personal information of another has not been expressly recognized in Georgia case law.
McConnell contends that such a common
law duty exists nonetheless, citing two statutory sources, OCGA §§ 10-1-393.8 and 10-1-910. In OCGA § 10-1-910, the GeneralAssembly set out legislative findings underlying the Georgia Personal Identity Protection Act, OCGA §§ 10-1-910 through 10-1-915 (the “GPIPA”), enacted in 2005.
In the GPIPA, the GeneralAssembly found, inter alia, that “[t]he privacy and financial security of individuals is increasingly at risk, due to the ever more widespread collection of personal information by both the private and public sectors[,]” that “[i] dentity theft is one of the fastest growing crimes committed in this state[,]” and that “[i]dentity theft is costly to the marketplace and to consumers[.]” OCGA § 10-1-910 (1), (3), (6). Because “[v]ictims of identity theft must act quickly to minimize the damage [,] . . . expeditious
notification of unauthorized acquisition and possible misuse of a person’s personal information is imperative.” OCGA § 10-1-910 (7). In line with these findings, the GPIPA requires that affected persons be given certain notice of a data breach.
McConnell contends that in codifying these findings the General Assembly demonstrated its intent to protect citizens from the adverse effects of disclosure of personal information and created a general duty to preserve and protect personal information. Notably, however, the GPIPA proscribes particular conduct only
after
a (known or suspected) data security breach has occurred. Because the GPIPA does not impose any standard of conduct in implementing and maintaining data security practices, it cannot serve as the source of a statutory duty to safeguard personal information.
Wells Fargo Bank v. Jenkins,
293 Ga. 162, 165 (744 SE2d 686) (2013).
Similarly, we conclude that OCGA § 10-1-393.8, which is part of the Fair Business Practices Act of 1975 (the “FBPA”) as amended,
cannot serve as the source of such a statutory duty. That Code section provides that, except as otherwise provided, “a person, firm, or corporation shall not: . . . [p]ublicly post or publicly display in any manner an individual’s social security number. ... ‘[P]ublicly post’ or ‘publicly display’ means to intentionally communicate or otherwise make available to the general public[.]” OCGA § 10-1-393.8. As the trial court noted in the appealed order, the FBPA expressly prohibits
intentionally
communicating a person’s Social Security number, while McConnell alleges that the Department
negligently
disseminated his Social Security number by failing “to take the necessary precautions required to safeguard and protect the personal information from unauthorized disclosure.” Although the FBPA imposes a standard of conduct to refrain from intentionally and publicly posting or displaying Social Security numbers,
a legal duty to refrain from doing something intentionally is not equivalent to a duty to exercise a degree of care to avoid doing something unintentionally, which falls within the ambit of negligence. The trial court correctly concluded that McConnell’s complaint is premised on a duty of care to safeguard personal information that has no source in Georgia statutory law or case law and that his complaint therefore failed to state a claim of negligence.
Diamond v. Dept. of Transp.,
326 Ga. App. 189, 195-196 (2) (756 SE2d 277) (2014).
Given the General Assembly’s stated concern about the cost of identity theft to the marketplace and to consumers, as well as the fact that it created certain limited duties with regard to personal information (e.g., the duty to notify affected persons of data breaches and the duty not to intentionally communicate information such as Social Security numbers to the general public), it may seem surprising that our legislature has so far not acted to establish a standard of conduct intended to protect the security of personal information, as some other jurisdictions have done in connection with data protection and data breach notification laws.
It is beyond the scope of judicial authority,
however, to move from aspirational statements of legislative policy to an affirmative legislative enactment sufficient to create a legal duty.
2. McConnell contends that the trial court erred in dismissing his breach of fiduciary duty claim for failure to state a claim upon which relief can be granted based on its determination that he had not shown that he had a particular relationship of trust or mutual confidence with the Department. “Establishing a claim for breach of fiduciary duty requires proof of three elements: (1) the existence of a fiduciary duty; (2) breach of that duty; and (3) damage proximately caused by the breach.” (Citation and punctuation omitted.)
Wells Fargo Bank v.
Cook, 332 Ga. App. 834, 842 (1) (b) (775 SE2d 199) (2015).
Any relationship shall be deemed confidential, whether arising from nature, created by law, or resulting from con
tracts, where one party is so situated as to exercise a controlling influence over the will, conduct, and interest of another or where, from a similar relationship of mutual confidence, the law requires the utmost good faith, such as the relationship between partners, principal and agent, etc.
OCGA § 23-2-58.
McConnell argues that, because a fiduciary relationship, in addition to being created by statute or contract, may also be created by the facts of a particular case, a claim for breach of fiduciary duty is uniquely unsuitable for disposition via a motion to dismiss, when the plaintiff has not been able to conduct discovery.
In his complaint, McConnell alleged that a fiduciary duty arose when the Department required him to disclose confidential personal identification information in order to obtain services or benefits from the Department and that he reasonably placed his trust and confidence in the Department to safeguard and protect his information from public disclosure. He contends that the Department was “so situated as to exercise a controlling influence over . . . [his] interest” because, unless he provided his personal information to the Department, he would not receive unemployment benefits, resulting in a fiduciary relationship.
In a recent case, a bank employee gave a customer’s information to the employee’s husband, which allowed her husband to steal the customer’s identity.
Jenkins v. Wachovia Bank,
314 Ga. App. 257 (724 SE2d 1) (2012), reversed in part on other grounds sub nom.
Wells Fargo Bank v. Jenkins,
293 Ga. 162 (744 SE2d 686) (2013), and opinion vacated in part, 325 Ga. App. 376 (752 SE2d 633) (2013). The customer sued the bank, asserting claims that the bank negligently failed to protect his personal information, breached a duty of confidentiality, and invaded his privacy. 314 Ga. App. at 257. The customer alleged that the bank “falsely represented to its customers and members of the general public that it created and implemented a system to adequately protect the private and personal identifying information entrusted to it by its customers[.]” Id. Noting that the bank-customer relationship generally is not a confidential relationship under Georgia law, this Court held that the plaintiff had not pled “any special circumstances showing that he had a particular relationship of trust or mutual confidence with [the bank].” Id. at 262
(2).
In other words, the fact that the plaintiff gave the bank his personal information to receive services, and the bank promised to protect this information, did not create a confidential relationship under Georgia law. Likewise, in alleging in this case that he gave the Department his personal information as a prerequisite to receiving services, with the expectation that the Department would protect his information, McConnell failed to assert in his complaint facts showing that the Department owed him a confidential duty to protect that information. Id. at 261-262 (2).
3. McConnell contends that the trial court erred in ruling that he failed to state a claim upon which relief can be granted for invasion of privacy, public disclosure of private facts, based, inter alia, on its determination that the elements of that tort cannot be satisfied unless the facts at issue are embarrassing private facts. McConnell argues:
Georgia law recognizes a variety of information as private and not subject to public disclosure, including certain financial and banking records, medical records, certain police records (particularly records of juvenile crime) and records related to status as a victim of a crime (particularly sexual assault). The law recognizes a claim for unauthorized disclosure of private information in these circumstances.
Under Georgia law,
there are four disparate torts under the common name of invasion of privacy. These four torts maybe described briefly as: (1) intrusion upon the plaintiff’s seclusion or solitude, or into his private affairs; (2) public disclosure of embarrassing private facts about the plaintiff; (3) publicity which places
the plaintiff in a false light in the public eye; and (4) appropriation, for the defendant’s advantage, of the plaintiff’s name or likeness.
(Citation and punctuation omitted.)
Bullard v. MRA Holding,
292 Ga. 748, 751-752 (2) (740 SE2d 622) (2013). There are at least three necessary elements for recovery for
[p]ublie disclosure of embarrassing private facts about the plaintiff[,] . . . : (a) the disclosure of private facts must be a public disclosure; (b) the facts disclosed to the public must be private, secluded or secret facts and not public ones; (c) the matter made public must be offensive and objectionable to a reasonable man of ordinary sensibilities under the circumstances.
Cabaniss v. Hipsley,
114 Ga. App. 367, 372 (2) (151 SE2d 496) (1966). See also
Thomason v. Times-Journal,
190 Ga. App. 601, 604 (4) (379 SE2d 551) (1989) (accord).
In
Cumberland Contractors v. State Bank & Trust Co.,
the plaintiffs claimed that the defendant bank’s publication of their Social Security numbers could result in identify theft, credit card fraud, and other offenses that might damage them personally and financially We held that such allegations
do not fall within the causes of action for invasion of privacy because there is no allegation that [the defendant] (1) intruded into the [plaintiffs’] seclusion, (2) disclosed embarrassing private facts, (3) depicted the [plaintiffs] in a false light, or (4) appropriated the [plaintiffs’] name or likeness for [the defendant’s] own advantage.
Cumberland Contractors v. State Bank & Trust Co.,
327 Ga.App. 121, 126 (2) (a) (755 SE2d 511) (2014). As a result, we held, the trial court properly dismissed the plaintiffs’ claim for invasion of privacy for failure to state a claim for relief under Georgia law. Id. The trial court in this case properly dismissed McConnell’s invasion of privacy claim for the same reason. Id.;
Jenkins v. Wachovia Bank,
314 Ga. App. at 262-263 (3);
Cabaniss v. Hipsley,
114 Ga. App. at 372 (2).
Decided June 16, 2016
Cohen, Cooper, Estep & Allen, Scott A. Schweber, Jefferson M. Allen,
for appellants.
Samuel S. Olens, Attorney General, Kirsten S. Daughdril, Senior Assistant Attorney General, A. Ellen Cusimano, Assistant Attorney General,
for appellee.
Judgment affirmed.
Branch and Mercier, JJ., concur.