Malark v. RBC Capital Markets, LLC

CourtDistrict Court, D. Minnesota
DecidedAugust 28, 2020
Docket0:18-cv-03179
StatusUnknown

This text of Malark v. RBC Capital Markets, LLC (Malark v. RBC Capital Markets, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Malark v. RBC Capital Markets, LLC, (mnd 2020).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Maria Malark, File No. 18-cv-3179 (ECT/TNL)

Plaintiff,

v. OPINION AND ORDER RBC Capital Markets, LLC d/b/a RBC Wealth Management,

Defendant. ________________________________________________________________________ James H. Kaster, Laura Farley, and Michelle L. Kornblit, Nichols Kaster, PLLP, Minneapolis, MN, for Plaintiff Maria Malark.

Melissa Raphan, Marilyn J. Clark, Andrew T. James, and Trevor C. Brown, Dorsey & Whitney LLP, Minneapolis, MN, for Defendant RBC Capital Markets, LLC d/b/a RBC Wealth Management.

Plaintiff Maria Malark alleges that Defendant RBC Wealth Management violated federal and Minnesota state laws forbidding discrimination on the basis of sex and other characteristics when, in October 2017, it terminated her employment as RBC’s Director of Operations for U.S. Wealth Management. RBC has moved for summary judgment, and its motion will be granted in part. A jury reasonably could determine that RBC discriminated against Malark on the basis of sex in violation of Title VII and the Minnesota Human Rights Act (“MHRA”). Malark has failed, however, to identify record evidence from which a jury might find in her favor with respect to essential elements of her claims under the Family and Medical Leave Act (“FMLA”), the Americans with Disabilities Act (“ADA”), and for other forms of discrimination under Title VII and the MHRA. I A Malark began working for RBC in 2000, when RBC acquired her then-employer, Dain Bosworth. Malark Decl. ¶ 2 [ECF No. 190]. Malark received full credit for her tenure

at Dain Bosworth and, in 2005, RBC promoted Malark to Director of Operations for U.S. Wealth Management. Id. ¶¶ 2–3. In that role, Malark “was responsible for delivering operations services to RBC’s business lines in accordance with the firm’s strategic priorities and regulatory policies” and oversaw approximately 350 employees. Id. ¶¶ 4–5. In 2010, Malark began reporting to Ingrid Versnel, RBC’s Global Head of Wealth

Management Operations and Technology, who was based in Toronto. Versnel Decl. ¶¶ 1– 3 [ECF No. 165]; Second Kornblit Decl., Ex. 1 at 19:1–20, 27:22–23, 45:13–15 (“Versnel Dep.”) [ECF No. 191-1] and Ex. 3 at 39:8–11 (“Malark Dep.”) [ECF No. 191-2]. Malark also had a local supervisor—from 2010–2016, her local supervisor was John Taft; from 2016–2017, Kristin Kimmel; and from 2017 until her termination, Brett Thorne. Malark

Dep. at 40:4–15. According to Versnel, Malark “had a strong performance history” and “generally performed well against the measurable performance objectives,” all of which was reflected in her “positive performance reviews.” Versnel Dep. at 24:24; Versnel Decl. ¶ 4; see Second Kornblit Decl., Exs. 9, 11–16 [ECF Nos. 191-7, 191-9–191-14]. Versnel typically

completed mid-year and year-end performance evaluations of Malark, with the evaluation year ending in October. See Versnel Dep. at 45:16–19, 80:21–25. The format of the evaluations allowed for performance ratings in specific categories (including things like strategy, leadership, and collaboration), an overall performance rating, and comments. See Second Kornblit Decl., Exs. 9, 11–16. Throughout the time she was supervised by Versnel, Malark received only “High Performance” or “Outstanding” ratings, both in individual

categories and overall, which were the third and second highest of five possible ratings. Id.; see Versnel Dep. at 47:19–48:17.1 During her deposition, Versnel testified that a rating of high performance was equivalent to “average” or “meets expectations.” Versnel Dep. at 48:13–25. Malark also received an annual bonus. Id. at 113:8–17. Versnel further testified that Malark was never given a formal written or verbal warning or put on a formal

performance improvement plan during the time she supervised Malark. Id. at 111:11– 112:7; see Second Kornblit Decl., Ex. 5 at 49:4–22, 54:5–55:5 (“Sorenson Dep.”) [ECF No. 195] Even so, Malark and RBC’s human resources department received negative feedback from Malark’s direct reports, RBC employees, and RBC business partners

concerning her behavior and interactions with them. Versnel Decl. ¶¶ 4–5; First Kornblit Decl., Ex. 4 at 7–8 [ECF No. 125-2]. As a result, Versnel decided it would be helpful for Malark to work with an executive coach, Karen Lanson. Versnel Decl. ¶¶ 5–6; Versnel Dep. at 61:15–17. Three of Versnel’s male direct reports also received executive coaching at various times. Versnel Dep. at 60:16–61:7. Malark began working with Lanson in 2013,

focusing on a list of “development needs” prepared by a senior human resources employee, Joe Gasik, as well as on the improvement of her relationship with Versnel. Versnel

1 It is uncertain whether Versnel completed her written mid-year and year-end assessments of Malark in 2014. See Second Kornblit Decl., Exs. 11, 12; Versnel Dep. at Decl. ¶ 6–7, Ex. A [ECF No. 165-1]. Lanson provided Versnel, Gasik, and Lisa Sorenson, the Director of Human Resources for RBC U.S. Wealth Management, with updates on Malark’s progress. Id. ¶¶ 5, 8; First Clark Decl., Exs. 1, 5 [ECF Nos. 167-1, 167-5]. Malark

showed improvement on her coaching objectives but also continued to receive negative feedback. See Versnel Decl. ¶ 8; First Clark Decl., Exs. 2–4, 6–9 [ECF Nos. 167-2–167- 4, 167-6–167-9]; Second Kornblit Decl., Exs. 7 [ECF No. 191-5], 9, 10 [ECF No. 191-8]; Versnel Dep. at 63:3–9, 81:11–19; Sorenson Dep. at 67:13–71:12. Malark continued to receive coaching from Lanson until the spring of 2015. Versnel Decl. ¶ 8; see First Clark

Decl., Ex. 10 [ECF No. 167-10]; Versnel Dep. at 62:24–63:2. In May 2015, results from an employee opinion survey showed that Malark made “significant” gains from 2014 in every measured category. Second Kornblit Decl., Ex. 17 [ECF No. 197]. Versnel testified that the survey is conducted annually and “used to understand and take a measurement of the sentiment of the employees across the

organization” and that although it “includes some questions about an employee’s manager, it is not a targeted evaluation of the individual manager.” Versnel Dep. at 91:2–5; Versnel Suppl. Decl. ¶¶ 6–7 [ECF No. 248]. Malark also received an overall performance rating of “Outstanding” from Versnel at year-end in 2015. Second Kornblit Decl., Ex. 14. Despite continuing concerns about Malark, Versnel Decl. ¶ 8, in 2016, Versnel increased

both Malark’s responsibilities and the number of employees under her management, Malark Decl. ¶ 5; Versnel Dep. at 96:22–97:17. Versnel subsequently gave Malark overall performance ratings of “High Performance” at mid-year in 2016 and “Outstanding” at year- end in 2016. Second Kornblit Decl., Ex. 15. In her overall comments, Versnel wrote, among other things, that “[f]eedback from business partners, functional partners and colleagues in other business groups on Maria’s contribution is inconsistent with respect to her partnering and collaboration. Some groups are receiving the benefit of Maria’s

extensive knowledge, expertise and problem solving skills. Other groups find this to be an area for improvement.” Id. Versnel noted that “capacity constraints” could be a contributing factor. Id. At mid-year in 2017, Versnel gave Malark an overall rating of “High Performance” but did not complete the rest of the evaluation. Id., Ex. 16; Versnel Dep. at 140:5–25. The results of an employee opinion survey conducted in spring 2017

showed year-over-year improvement by Malark in a majority of the measured categories. Second Kornblit Decl., Exs. 22, 23 [ECF No. 199, 201]. In 2016 and 2017, Malark ranked in the “second cohort,” or quartile, on RBC’s ranking of manager effectiveness, as compared to other managers, which was based on information from employee opinion surveys. Id., Exs. 18, 19, 24 [ECF Nos. 191-15–191-16, 191-19]; Versnel Dep. at 97:24–

98:10.

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