MacCrone v. Edwards Center, Inc.

980 P.2d 1156, 160 Or. App. 91, 14 I.E.R. Cas. (BNA) 1804, 1999 Ore. App. LEXIS 654
Court of Appeals of Oregon·Decided April 28, 1999·No. 9509-06509; CA A95658·Published·Cited by 13 cases

Opinions

[93] EDMONDS, J.

Plaintiff was awarded judgment against defendant1 for intentional infliction of emotional distress and appeals the trial court’s remittitur of the jury’s punitive damage award. Defendant cross-appeals and assigns error to: (1) the trial court’s denial of a directed verdict on the issue of liability; (2) the trial court’s refusal to instruct the jury that defendant was not liable for the consequences of a third-party’s attack on plaintiff; (3) the trial court’s denial of defendant’s motion for a directed verdict on the issue of punitive damages; and (4) the denial of several other post-trial motions. We reverse on plaintiffs appeal and remand with instructions to reinstate the jury’s punitive damage award and affirm on defendant’s cross-appeal.

We state the facts in the light most favorable to plaintiff. See Brown v. J. C. Penney Co., 297 Or 695, 705, 688 P2d 811 (1984). After moving to Portland, plaintiff obtained a position as a caregiver at a residential facility for the developmentally disabled that defendant operated. The position required that plaintiff stay overnight with the facility’s clients. She had had prior experience working with the developmentally disabled. Before she began work, defendant provided plaintiff with 18 hours of training, which included 10 hours of classroom instruction. According to plaintiff, her training included reading and signing various documents and being informed about blood-borne pathogens and the dispensing of medication. In addition, she observed the operation of the residential home to which she had been assigned to work. She also spoke to the facility’s manager about each of the five clients who lived at the home. According to plaintiff, [94] the manager indicated that one client, Michelle, merely liked to act tough. No one told her that Michelle was prone to having violent outbursts.

When plaintiff arrived for her first day of work on May 12, 1994, she believed that the manager would remain at the facility until she dispensed medication to the clients after dinner. However, the manager told plaintiff that he was involved with the Special Olympics and had to make a trip to California the next day. He assured plaintiff that everything would be fine, gave plaintiff his home and cellular telephone numbers and instructed her to call if anything happened.

Later in the day, plaintiff was confronted with a dispute between Michelle and another client, Lori. Michelle was dissatisfied with plaintiffs resolution of the conflict and punched Lori. According to plaintiff, Lori “flopped like a rag doll” onto the couch, and Michelle continued to assault her. Plaintiff pleaded with Michelle to stop punching Lori, but she refused. She then tried unsuccessfully to restrain Michelle. At that point, Michelle grabbed plaintiff, shook her, threw her to the ground and then climbed on top of her. When plaintiff tried to push Michelle off, Michelle grabbed plaintiff’s hands and forced them across plaintiffs throat. Michelle alternated between squeezing plaintiffs wrists until her hands turned blue from lack of circulation and leaning on plaintiff’s wrists, which cut off her air supply. Plaintiff tried to be passive and to reason with Michelle. Plaintiff indicated that she “had to sort of balance the two because [she] would start running out of air, and [she] would [have to] sort of save enough air that [she] could ask [Michelle] to let go of [her] neck.” After 10 to 15 minutes, another client, Brian, asked Michelle if she wanted to watch a television show. According to plaintiff, Michelle laughed, released plaintiffs wrists, helped plaintiff stand up and indicated that she wanted to be friends with plaintiff.

Plaintiff immediately telephoned the manager and spoke with him for approximately 10 to 15 minutes. She testified that she had difficulty breathing during the call because she was crying. Eventually, she was able to explain to the manager that Michelle had tried to strangle her. After plaintiff requested that the manager return to the facility, he [95] inquired as to whether Michelle was hurting anyone at that time and whether plaintiffs behavior had caused the outburst. He indicated that it would be better for plaintiff to remain there alone because he thought that his return to the facility would reinforce Michelle’s behavior. He also told plaintiff that Michelle had engaged in those sorts of outbursts in the past and that it was unlikely that there would be another problem that night. Ultimately, he refused to come to the facility, despite plaintiffs plea.

When the manager refused to come to the facility, plaintiff telephoned her husband. After they conversed, plaintiff agreed to call him every 30 minutes. Plaintiff made dinner for the clients, dispensed their medication and allowed Lori and Brian to remain with her in the office. Michelle and the two other clients went to bed. Later, while plaintiff was on the phone with her husband, Michelle appeared in the doorway to the office. She blocked the entrance and indicated that she was “just watching” plaintiff. Plaintiff shut and locked the door in Michelle’s face. Again, she called the manager and insisted on leaving the facility. Eventually, the manager instructed plaintiff to call the on-call coordinator to obtain approval for him to return to the facility, and plaintiff left.

On cross-examination, when asked whether the manager intended to cause her emotional distress, plaintiff stated:

“I don’t see how he could have avoided intending me to be upset. He knew how upset I was. I communicated that very clearly to him. He was well aware of my situation and he chose not to come. I have a hard time believing that he did not intend for me to suffer more. He certainly knew that I would.
"* * * * *
“He knew that I would suffer because [Michelle] had tried to strangle me and kill me and then he knew that I would suffer because he knew that she had a really long history of attacking people before, that this was commonplace for her. I have a hard time believing that he didn’t know that it was likely.”

[96] Plaintiff did not return to work after the events of May 12, 1994.

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MacCrone v. Edwards Center, Inc., 980 P.2d 1156, 160 Or. App. 91, 14 I.E.R. Cas. (BNA) 1804, 1999 Ore. App. LEXIS 654 (Or. Ct. App. 1999).

980 P.2d 1156 (MacCrone v. Edwards Center, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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