Blume v. Fred Meyer, Inc.

963 P.2d 700, 155 Or. App. 102, 1998 Ore. App. LEXIS 1227
CourtCourt of Appeals of Oregon
DecidedJuly 15, 1998
Docket9509-06204; CA A95765
StatusPublished
Cited by15 cases

This text of 963 P.2d 700 (Blume v. Fred Meyer, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Oregon primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Blume v. Fred Meyer, Inc., 963 P.2d 700, 155 Or. App. 102, 1998 Ore. App. LEXIS 1227 (Or. Ct. App. 1998).

Opinion

*104 DE MUNIZ, P. J.

Plaintiff brought this action for false arrest and malicious prosecution, alleging that she was unlawfully arrested pursuant to defendant Fred Meyer’s policy of randomly checking for receipts. The jury returned a verdict in favor of plaintiff awarding her compensatory damages of $25,000 and punitive damages of $450,000. Defendant appeals. We affirm.

Plaintiffs claim arose from an encounter at about 6:30 p.m. on May 22, 1995, at the Hollywood West Fred Meyer store in Northeast Portland. At the time of the incident, plaintiff, an African-American, was 26, and lived in Portland with her mother. She had been educated at Howard University and was employed at Hewlett-Packard as a software engineer. At the store, plaintiff had made two separate purchases at the deli: pork fried rice for $1.32, and chicken strips and pasta for $4.19. The two sales were handled by different clerks, and the items were put into two separate plastic containers, each in its own lunch-sized brown paper bag. Neither clerk gave plaintiff a receipt for her purchases.

Plaintiff left the deli and passed through the first set of store exit doors, the “courtesy exit” located next to check-stand No. 1. There was testimony that the checker at that checkstand had “a special duty” regarding the courtesy exit, which included stopping people to ask if they have receipts. As plaintiff walked through the foyer, she heard a man yelling, “Miss, Miss.” Plaintiff was one of a number of people in the foyer and did not think that the call was directed toward her. She heard the yell again, turned, and was confronted by a uniformed clerk, Len McKeever, who plaintiff testified was “directly in front of me.” McKeever put his face “six inches away” from plaintiffs and said in a “very loud” voice, “Let me see your receipts.” Plaintiff asked why she was being stopped. McKeever did not respond to her question but instead demanded again, “Let me see your receipts.” Plaintiff testified that she felt that McKeever was saying “do what I say,” that she did not think that she could walk away “with nothing happening,” and that she did not believe that she “was free to leave.”

*105 Plaintiff was “quite insistent she paid,” but, unaware that she did not have receipts, she began rummaging through her bags looking for the receipts. When she could not find them, McKeever “took” the bags from her and searched them. Plaintiff testified that she was “very humiliated” because they were in a “very busy area and people were walking through looking while this man is searching my bag.” She was “afraid” she would be handcuffed. She offered McKeever a bunch of receipts she found in her purse, but they were not from Fred Meyer. McKeever became “more aggressive” and “was hostile and rude.” McKeever summoned another clerk, Holverson, and asked Holverson to “escort” plaintiff to the deli to see why she did not have receipts. Holverson testified that he asked plaintiff to accompany him to the deli so “we could get this matter taken care of and then she could be on her way.” At the deli, Holverson, who plaintiff testified was “very nonchalant,” asked the clerks whether plaintiff had paid for the items. Plaintiff testified that she was “really concerned” because the deli was busy, and she did not know if the clerks would remember her. She testified that she felt “like a criminal” because “people had seen what happened and here was a man escorting me with a red jacket on[.]” The two clerks confirmed that plaintiff had paid but that they had not given her a receipt. One explained that the register had run out of tape. Plaintiff testified that “approximately 10 minutes” elapsed from the time McKeever stopped her until the situation was resolved at the deli.

Plaintiff testified that, when she asked Holverson why she had been stopped, he replied that Fred Meyer “occasionally stop[s] people to check for receipts,” and then he walked away. McKeever gave no answer to plaintiffs inquiry as to why she was stopped. McKeever testified that he was told by a customer in his checkstand line that plaintiff had not paid for her goods, but he could not remember what the customer looked like other than that she was a “white female.” McKeever did not tell Holverson that a customer had pointed to plaintiff.

Plaintiff was infuriated by her treatment and went to customer service and asked to speak to the store manager. She was told that no one was on duty but that she could write a complaint. No formal complaint form was available, so the *106 customer service clerk gave plaintiff a piece of paper. Plaintiff wanted to name the employees who had stopped her and returned to McKeever’s check stand, where there were customers in line. Plaintiff got the name “Len” from his name tag but, wanting his last name, she returned to ask the clerk at customer service. The clerk directed plaintiff to the person-in-charge stand where a clerk told plaintiff that she could not give out employees’ last names but that she would try to find out why plaintiff was stopped. The clerk “turned her back” on plaintiff and called McKeever. Plaintiff could not hear the exchange but, when the clerk turned back to plaintiff, the clerk’s attitude, according to plaintiffs testimony, was “we’ve told you something * * * why do you keep bothering me with these questions.” The clerk told her that McKeever had said that someone came and told him that plaintiff did not pay. The clerk then “walked off, just dismissed [plaintiff] too.” Plaintiff was upset with the employees’ attitudes and felt that she was not getting assistance.

Plaintiff returned to the service desk where she found her sister who had been waiting in the car. The sister called their aunt who suggested that plaintiff get hand-written receipts as proof of purchase and talk to someone in security. Plaintiff returned to the deli. One clerk wrote her a receipt. While waiting for the second clerk to return from lunch, plaintiff spoke with Jackson, one of defendant’s security personnel, who told plaintiff that “[sjomeone from security should have been involved if they suspected that [plaintiff] was stealing” but that plaintiff should talk to the store director as he could give a better explanation. Jackson testified that plaintiff was “upset.” Plaintiff wrote her complaint and gave it to the customer service clerk. The clerk testified that she photocopied the report and put the original in the director’s folder and that the director pulled the file “every day.” The clerk told plaintiff that the director, Prochovnic, would get the complaint the following day and would call her with an explanation. Prochovnic never contacted plaintiff. Before leaving the store, plaintiff returned to the deli, and the second clerk picked up “off the floor” the receipt that she had earlier rung up for plaintiff. The events after Holverson left plaintiff took 15 to 20 minutes.

*107 At home, plaintiff cried for two to three hours. She discussed the event with her mother, who testified that plaintiff had said that “they had accused her of stealing” and that she was “never going in that store again.” Her mother suggested that plaintiff talk with a lawyer and that plaintiff “should go to a movie that night and try to forget about it.” Plaintiff went to a movie and, when she returned, woke her mother and said that they would talk to a lawyer in the morning.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Woodbury v. CH2M Hill, Inc.
76 P.3d 131 (Court of Appeals of Oregon, 2003)
Jett v. Ford Motor Co.
52 P.3d 441 (Court of Appeals of Oregon, 2002)
Williams v. Philip Morris Inc.
48 P.3d 824 (Court of Appeals of Oregon, 2002)
Parrott v. Carr Chevrolet, Inc.
17 P.3d 473 (Oregon Supreme Court, 2001)
Jensen v. Medley
11 P.3d 678 (Court of Appeals of Oregon, 2000)
Harris v. Soley
2000 ME 150 (Supreme Judicial Court of Maine, 2000)
Halbasch v. Med-Data, Inc.
192 F.R.D. 641 (D. Oregon, 2000)
Babick v. Oregon Arena Corp.
980 P.2d 1147 (Court of Appeals of Oregon, 1999)
MacCrone v. Edwards Center, Inc.
980 P.2d 1156 (Court of Appeals of Oregon, 1999)
Kraemer v. Harding
976 P.2d 1160 (Court of Appeals of Oregon, 1999)
Axen v. American Home Products Corp.
974 P.2d 224 (Court of Appeals of Oregon, 1999)
Parrott v. Carr Chevrolet, Inc.
965 P.2d 440 (Court of Appeals of Oregon, 1998)

Cite This Page — Counsel Stack

Bluebook (online)
963 P.2d 700, 155 Or. App. 102, 1998 Ore. App. LEXIS 1227, Counsel Stack Legal Research, https://law.counselstack.com/opinion/blume-v-fred-meyer-inc-orctapp-1998.