Leanne Loehr and Ed Loehr v. Craig W. Mettille, Bromo, Inc., d/b/a First General Servicemaster 380

806 N.W.2d 270, 2011 Iowa Sup. LEXIS 88
CourtSupreme Court of Iowa
DecidedOctober 28, 2011
Docket10–0483
StatusPublished
Cited by22 cases

This text of 806 N.W.2d 270 (Leanne Loehr and Ed Loehr v. Craig W. Mettille, Bromo, Inc., d/b/a First General Servicemaster 380) is published on Counsel Stack Legal Research, covering Supreme Court of Iowa primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Leanne Loehr and Ed Loehr v. Craig W. Mettille, Bromo, Inc., d/b/a First General Servicemaster 380, 806 N.W.2d 270, 2011 Iowa Sup. LEXIS 88 (iowa 2011).

Opinion

MANSFIELD, Justice.

This dispute between a homeowner and a contractor presents the not uncommon scenario where a trial exhibit offered by a party turns out to be something other than the party claimed it to be. Here, the opposing party recognized the flaws in the exhibit before the ease was submitted to the jury, but instead of alerting the court, decided to argue those flaws to the jury during the rebuttal stage of closing argument. After the jury returned verdicts, the opposing party moved for a new trial on some claims, alleging misconduct with respect to the exhibit. The district court granted the motion, and this appeal followed.

On our review, we conclude the district court did not lack authority to grant a new trial simply because the objection to the exhibit could have been raised earlier and was not. However, considering all the circumstances, including the absence of real misconduct or prejudice and the opposing party’s decision to wait until rebuttal argument to bring forward its concerns, we find the district court abused its discretion in granting a new trial.

I. Background Facts and Proceedings.

Plaintiffs Leanne and Ed Loehr have a large family with ten children, including *272 several foster children. On May 31, 2007, a second-floor toilet in their home flooded, causing water to pour down through their house. The Loehrs contacted their insurance agent, who put them in touch with Joe Elert, an independent insurance adjuster working on behalf of the Loehrs’ insurance carrier EMC. Elert came to the house immediately and referred the Loehrs to two companies run by defendant Craig Mettille. The initial drying and cleanup was performed by defendant Ser-viceMaster, and defendant First General did the home repairs. The Loehrs signed a work authorization form with Service-Master on June 1, 2007, and a separate work authorization with First General on June 3, 2007.

Within a few days, ServiceMaster was able to get all the water out of the house. At trial, Ms. Loehr testified ServiceMaster did “a good job” and she had no issue with its services. Once ServiceMaster had finished its cleanup, it became First General’s responsibility to remove and replace the damaged flooring, carpet, drywall, trim, and other fixtures, as well as to repaint the house.

At the time of the flood, the Loehrs were scheduled to have their home inspected by the Department of Human Services in connection with their foster care license and were anxious to have the repairs completed. Due to the reconstruction process, the Loehrs needed to move out of the house at times. Although EMC reimbursed the Loehrs’ hotel and meal expenses and was willing to pay for alternative housing for the entire duration of the repair work, the Loehrs stayed in their home most of the time. The Loehrs were nonetheless concerned about hazards in the home, such as exposed tacks and uncovered electrical outlets, and expressed those concerns to First General.

The reconstruction work was expected to take six weeks, and the Loehrs pushed hard to have First General meet that estimate. The specific scope of work to be performed was negotiated between Elert and First General and itemized in detail. The final supplemented estimate agreed to by the insurance company was $22,741.44.

Some of the initial work performed by First General did not meet quality standards, and First General had to correct it. In other instances, First General redid its work without necessarily agreeing it was unsatisfactory. First General also performed some tasks that were outside the agreed-upon scope of work. All of this led to project delays, which frustrated the Loehrs. After several weeks, the tensions between the Loehrs and First General were mounting.

Payment for the work was also delayed. Initially, this delay was caused by the need for the first EMC insurance check to be endorsed by two different mortgage holders named as loss payees. Solon State Bank had originated the first mortgage but sold it to PHH Mortgage, a large New Jersey lender. Solon Bank also held a second mortgage on the home. The PHH sign-off took longer than usual which frustrated all parties, but especially Mettille who was waiting to be paid.

A ServiceMaster invoice for $6,503.89 was sent on June 19, 2007. 1 The first EMC insurance check in the amount of $21,938.89 to cover both cleanup and repair work was received by the Loehrs on June 20, 2007, but had to be endorsed by both mortgage companies as loss payees. This process ended up taking approximately a month.

When Ms. Loehr expressed her dissatisfaction with the quality and pace of First *273 General’s work, Mettille considered pulling out of the job. According to his testimony, his conditions for staying on the job were that a $15,000 progress payment would be made to First General and that the Loehrs would sign off on each stage of the project as it was completed. He also agreed to assign a new project manager to the Loehrs at their request.

At trial, Mettille claimed that he communicated these terms on June 29, 2007, to Elert, who then relayed them to the Loehrs, got their approval, and then reported that approval back to Mettille the same day. Mettille claimed this sequence of events was supported by an exhibit showing three cell phone calls he had with Elert around that timeframe — an exhibit that became the basis for the Loehrs’ new trial motion and that we will discuss in more detail below.

The Loehrs denied ever receiving or approving Mettille’s terms. Elert, though, confirmed that Mettille had insisted on a progress payment and sign-offs by the Loehrs as each step was completed in order to remain on the job. Elert recalled this conversation with Mettille occurred some time on or after July 3. However, Elert did not remember calling Ms. Loehr and relaying Mettille’s terms to her.

Regardless, it is undisputed that from early July forward the Loehrs were asked to and did sign off on each stage of the project as it was completed. 2 Also, on July 20, as soon as both mortgage companies approved release of funds, the Loehrs arranged for First General to be paid exactly $15,000 out of the $21,938.89 EMC check. The Loehrs directed most of the balance of that check, approximately $7000, to go to themselves. For his part, Mettille did not withdraw from the job and had the project manager replaced.

The Loehrs never directly paid Service-Master. Ms. Loehr testified at trial that she did not understand the difference between the two companies, and she believed part of the $15,000 was covering the Ser-viceMaster invoice.

Throughout July and August 2007, work and rework continued with Ms. Loehr signing off on each phase of the project as it was completed. However, on August 31, Ms. Loehr refused to sign a completion approval for the entire project and instead sent a lengthy list of items to Elert which she said had not been delivered. First General considered most of the items listed by Loehr either to have been satisfactorily completed or else to be outside the scope of the work it had agreed to. It then credited the Loehrs’ account for the remaining items and issued a final invoice in the amount of $6,380.24 on September 6, 2007.

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Cite This Page — Counsel Stack

Bluebook (online)
806 N.W.2d 270, 2011 Iowa Sup. LEXIS 88, Counsel Stack Legal Research, https://law.counselstack.com/opinion/leanne-loehr-and-ed-loehr-v-craig-w-mettille-bromo-inc-dba-first-iowa-2011.