Kramer v. Avis

District Court, S.D. California·Decided September 2, 2020·No. 3:19-cv-00421·Unknown

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 DAVID KENT GREENLEY, individually Case No.: 19-CV-00421-GPC-AHG and on behalf of all others similar 12 situated, ORDER GRANTING DEFENDANT’S 13 MOTION TO DISMISS AND Plaintiff, REMANDING THE ACTION TO 14 v. STATE COURT. 15 AVIS BUDGET GROUP INC., a (ECF No. 56.) 16 Delaware and New Jersey corporation 17 Defendant. 18 19 Before the Court is Defendant Avis Budget Group, Inc.’s (“Defendant”) motion to 20 dismiss Plaintiff David Kent Greenley’s (“Plaintiff”) Third Amended Complaint 21 (“TAC”). (ECF Nos. 38, 56.) Plaintiff alleges, in sum, that Defendant’s collection and 22 storage of Plaintiff’s private information vis-à-vis the pairing of Plaintiff’s mobile phone 23 to Defendant’s rental vehicle violates (1) the California Constitution, (2) California’s 24 Rental Passenger Vehicle Transactions Law (“RPVTL”), and (3) California’s Unfair 25 Competition Law (“UCL”). (ECF No. 38.) Defendant moves to dismiss the TAC 26 asserting that Plaintiff lacks Article III standing to proceed and has, otherwise, failed to 27 allege sufficient facts to support his three causes of action. (ECF No. 56.) 1 Finding that Plaintiff lacks Article III standing, the Court GRANTS the motion as 2 to all three causes of action and REMANDS this action to state court. 3 I. Background 4 A. Allegations in the Third Amended Complaint (“TAC”) 5 Plaintiff alleges that Defendant failed to promulgate or maintain adequate policies 6 and procedures to safeguard class members who rented a vehicle from Avis Rent a Car, 7 Budget Rent a Car, and Payless Car Rental on a short-term basis between December 31, 8 2014 and the present. (ECF No. 38, TAC at ¶ 1.) Plaintiff alleges that Defendant 9 collected renters’ information when they paired their smartphones or mobile devices with 10 the vehicles’ GPS technology and/or automotive infotainment systems (collectively, the 11 “Rental Technology”). (Id.) An infotainment system is “hardware and software in a 12 vehicle that provides a combination of entertainment, communications, and information 13 content to the driver or passengers.” (TAC at ¶ n.1.) 14 Pairing is the process of connecting a device to the Rental Technology, which 15 usually occurs by USB cables and/or Bluetooth technologies. (TAC at ¶ 25.) A paired 16 device gains access to the various telephone, data, and multimedia functions of the Rental 17 Technology, including the ability to automatically transfer calls between the device and 18 the vehicle, and to download or upload preferences, contacts, calendar data, and other 19 content from the Device. (TAC at ¶¶ 24, 27.) A renter with a paired device can also issue 20 voice commands to make calls, play music, and operate the Rental Technology in other 21 ways. (TAC at ¶ 28.) Once paired by Bluetooth technologies, the renter’s device connects 22 with the Rental Technology every time it enters the vehicle. (TAC at ¶ 26.) 23 Plaintiff asserts that, once paired, the rented vehicle can collect, copy, and/or 24 transfer information from the device to the Rental Technology. (TAC at ¶ 29.) That 25 information (collectively, the “Private Data”) includes (1) GPS history of past locations 26 and points of interest; (2) device name / phone identifier; (3) personal information 27 (including home address, if available); (4) contacts and address book; (5) calendar 1 entries; (6) Internet search history and web browsing data; (7) call log or text/data 2 messages if the consumer uses hands-free calling or texting; (8) other personal 3 communications including email and social networking communications; (9) application 4 log-in information, including music streaming login (such as Spotify or Pandora); (10) 5 choice of music, radio, and other streamed audio or video content; and/or (11) Wi-Fi 6 identifiers. (TAC at ¶ 3.) 7 The Private Data then remains continuously stored on the Rental Technology 8 unless purged through a manual deletion (often referred to as a “factory reset”). (TAC at 9 ¶ 30.) Plaintiff alleges that Defendant refuses to conduct routine deletion of a renter’s 10 Private Data when a vehicle is returned. (TAC at ¶ 4.) This creates the risk that any 11 collected Private Data will remain on the vehicle and thus become accessible to 12 subsequent renters of that vehicle, including potential identity thieves. (TAC at ¶¶ 5, 36.) 13 Plaintiff alleges that Defendant does not adequately disclose that the Rental 14 Technology will collect and indefinitely store Private Data if a device is paired. (TAC at 15 ¶ 6.) Defendant has allegedly “failed to provide explicit notice/disclosure to consumers” 16 of its collection and storage practices, or offered only unclear warnings, including by 17 burying them in “small print.” (TAC at ¶ 31.) Plaintiff also alleges that Defendant “failed 18 to promulgate or otherwise maintain responsible policies,” including the absence of any 19 “mandatory routine data clearing/deletion of Private Data.” (TAC at ¶¶ 32, 33.) 20 Plaintiff further alleges that Defendant’s inaction here “is inconsistent with 21 Defendant’s other policies and procedures providing for routine physical maintenance 22 (e.g., refueling, vacuuming, and washing)” after a vehicle is returned. (TAC at ¶ 34.) 23 Rather, Defendant has allegedly taken the position that it is the consumer’s responsibility 24 to remove their Private Data. (TAC at ¶ 35.) Plaintiff alleges that Defendant has thus 25 created “substantial privacy risks” as to renters’ Private Data. (TAC at ¶ 37.) 26 Lastly, Plaintiff makes additional allegations that are specific to his interactions 27 with Defendant and which reflect the above-discussed conduct. Plaintiff alleges that he 1 regularly rents vehicles from Defendant. (TAC at ¶¶ 8–11.) He paired his device with 2 multiple rented vehicles during the alleged time period. (TAC at ¶ 12.) Thus, the Rental 3 Technology collected and stored Plaintiff’s Private Data. (TAC at ¶ 13.) Plaintiff alleges 4 on information and belief that Defendant has not deleted his information from the rental 5 vehicles to date. (TAC at ¶¶ 14–15.) Plaintiff also makes a number of class-related 6 allegations not at issue here. (TAC at ¶¶ 39–55.) 7 B. Plaintiff’s Three Causes of Action 8 1. Violation of Article I, Section 1, of the California Constitution 9 Plaintiff alleges that the class members have a legally protected interest in the 10 Private Data. (TAC at ¶ 62.) Class members, moreover, “reasonably expected that their 11 Private Data . . . would be kept private after they had returned their rental vehicles to 12 Defendant.” (TAC at ¶ 63.) Thus, Plaintiff alleges that Defendant has committed a 13 serious invasion of the Class’s privacy interests by, among other conduct, not deleting 14 their Private Data from returned vehicles, as this is “an egregious breach of the social 15 norms underlying the Class members’ right to privacy.” (TAC at 64.) 16 Plaintiff also asserts that there are feasible “privacy safeguards for that Private 17 Data” but “Defendant’s implementation of those safeguards is slipshod or nonexistent.” 18 (TAC at ¶ 65.) Plaintiff alleges that Defendant could “easily” delete the Private Data 19 during “routine maintenance” and that Defendant could accomplish its business 20 objectives by alternative means having little or no impact on privacy interests. (TAC at ¶¶ 21 65, 66.) By failing to do so, Defendant has allegedly violated Plaintiff’s right to privacy, 22 caused “emotional distress damages,” and been “unjustly enriched.” (TAC at ¶¶ 68.) 23 Plaintiff seeks “injunctive relief, damages (including but not limited to consequential 24 damages and out-of-pocket costs of identity theft insurance and credit monitoring), 25 equitable monetary relief, and reasonable attorney’s fees and costs.” (TAC at ¶ 69.) 26 / / / 27 / / / 1 2. Violation of the RPVTL 2 Plaintiff alleges that Defendant obtained the Class members’ Private Data in 3 violation of Cal. Civ.

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Kramer v. Avis, (S.D. Cal. 2020).

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