Korn v. Polo Ralph Lauren Corp.

644 F. Supp. 2d 1212, 2008 U.S. Dist. LEXIS 47034, 2008 WL 2225743

Opinion

MEMORANDUM AND ORDER

FRANK C. DAMRELL, JR., District Judge.

This matter is before the court on defendant Polo Ralph Lauren Corporation’s (“defendant” or “Polo”) motion to dismiss or, alternatively, motion to strike portions of plaintiff Brian Korn’s (“plaintiff” or “Korn”) complaint for violations of the Song-Beverly Credit Card Act of 1971, California Civil Code § 1747.08. Plaintiff opposes the motions. For the reasons set forth below, 1 defendant’s motions are GRANTED in part and DENIED in part.

BACKGROUND

On November 2, 2007, plaintiff filed a class action complaint in the Solano County Superior Court in the State of California (hereinafter “the complaint”), alleging two causes of action for violations of California Civil Code § 1747.08, arising out of defendant’s (1) requests for and recording of telephone numbers and addresses when a customer pays for goods with a credit card; and (2) utilization of a credit card form which contains preprinted spaces for the telephone number and address of the cardholder. (CompLf 1). Plaintiffs complaint identifies two putative classes, the “Purchase Class” and the “Refund Class.” (Id. ¶¶ 28, 36). The putative Purchase Class consists of “all persons in California from whom [defendant requested and recorded personal identification information as part of a credit card transaction.” (Id. ¶ 28). The putative Refund Class consists of “all persons in California who entered into credit refund transactions with [defendant, wherein a credit card transaction form was utilized which contained a preprinted space specifically designated for filling in the telephone number and/or ad dress of the cardholder.” (Id. ¶ 36). On December 19, 2007, defendant removed the action to this court on the basis of the Class Action Fairness Act of 2005.

Plaintiff alleges that on or about July 30, 2007, he purchased products at defendant’s retail store located in Vacaville, California. (Id. ¶¶ 15-18). During the sale transaction, after Polo’s employee informed plaintiff of the amount due for the product, plaintiff handed the employee his credit card. (Id. ¶ 18). The employee swiped the card and entered/recorded the credit card number into an electronic cash register at the checkout counter. (Id.) The employee requested personal identification information from plaintiff, including his telephone number and address. (Id. ¶ 19). Plaintiff was not informed of the consequences if he did not provide his address and telephone number. (Id.) Plaintiff gave the employee this information, and the employee typed and recorded the information into the electronic cash register. (Id. ¶ 20). The employee then printed out and handed plaintiff a credit card transaction form to sign. (Id. ¶ 22). Plaintiff and defendant’s employee completed the transaction, and plaintiff left the store with his purchased items. (Id. ¶ 23).

Plaintiff further alleges that on or about August 1, 2007, plaintiff went to defendant’s same retail store in Vacaville, California to return a product that he had previously purchased with a credit card. (Id. ¶ 24). Plaintiff presented defendant’s employee with a receipt containing the purchase information. (Id. ¶ 25). The employee printed out a credit card transaction form, which previously contained preprinted spaces specifically designated for filling in the address of the cardholder, but which contained plaintiffs address in the preprinted spaces. (Id. ¶ 26). The employee handed the form to plaintiff to sign, plaintiff signed the form, and the employee processed the credit card refund. (Id. ¶¶ 26-27).

Plaintiff asserts that defendant utilized and continues to utilize a “Telephone and Address Capture Policy,” whereby defendant’s cashiers both request and record telephone numbers, addresses, and credit card numbers from customers using credit cards at the point-of-sale in defendant’s retail establishments. (Id. ¶ 47). Plaintiff also asserts that defendant utilized, in each and every credit card refund transaction, a credit card form which contained preprinted spaces designated for filling in the telephone number and address of the cardholder, in violation of § 1747.08(a)(3). (Id. ¶ 53). Plaintiff seeks, on behalf of himself, the Purchase Class, and the Refund Class, civil penalties in amounts up to $1000 per violation and preliminary and permanent injunctive relief.

STANDARD

On a motion to dismiss, the allegations of the complaint must be accepted as true. Cruz v. Beto, 405 U.S. 319, 322, 92 S.Ct. 1079, 31 L.Ed.2d 263 (1972). The court is bound to give plaintiff the benefit of every reasonable inference to be drawn from the “well-pleaded” allegations of the complaint. Retail Clerks Int’l Ass’n v. Schermerhorn, 373 U.S. 746, 753 n. 6, 83 S.Ct. 1461, 10 L.Ed.2d 678 (1963). Thus, the plaintiff need not necessarily plead a particular fact if that fact is a reasonable inference from facts properly alleged. See id.

Nevertheless, it is inappropriate to assume that the plaintiff “can prove facts which it has not alleged or that the defendants have violated the ... laws in ways that have not been alleged.” Associated Gen. Contractors of Calif., Inc. v. Calif. State Council of Carpenters, 459 U.S. 519, 526, 103 S.Ct. 897, 74 L.Ed.2d 723 (1983). Moreover, the court “need not assume the truth of legal conclusions cast in the form of factual allegations.” United States ex rel. Chunie v. Ringrose, 788 F.2d 638, 643 n. 2 (9th Cir.1986).

Ultimately, the court may not dismiss a complaint in which the plaintiff has alleged “enough facts to state a claim for relief that is plausible on its face.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 127 S.Ct. 1955, 1974, 167 L.Ed.2d 929 (2007). Only where a plaintiff has not “nudged [his or her] claims across the line from conceivable to plausible,” is the complaint properly dismissed. Id. “[A] court may dismiss a complaint only if it is clear that no relief could be granted under any set of facts that could be proved consistent with the allegations.” Swierkiewicz v. Sorema N.A., 534 U.S. 506, 514, 122 S.Ct. 992, 152 L.Ed.2d 1 (2002) (quoting Hishon v. King & Spalding, 467 U.S. 69, 73, 104 S.Ct. 2229, 81 L.Ed.2d 59 (1984)).

ANALYSIS

A. Claim of Plaintiff and the Putative Purchase Class

Plaintiff asserts a claim for violation of California Civil Code § 1747.08(a)(2) on behalf of himself and the putative purchase class. Plaintiff alleges that this claim arises out of defendant’s “Telephone and Address Capture Policy,” which was demonstrated during the course of plaintiffs July 30, 2007 purchase transaction. Defendant asserts that this claim should be dismissed because plaintiff failed to allege that Polo requested or required this information as a condition to accepting the credit card as payment.

Section 1747.08(a)(2) is part of the Song-Beverly Credit Card Act. The statute was designed to promote consumer protection through the imposition of fair business practices. Young v. Bank of Am., 141 Cal.App.3d 10, 114, 190 Cal.Rptr. 122 (1983). “Such a law is remedial in nature and in the public interest and is to be liberally construed to the end of fostering its objectives.” Id. (quoting Continental Cas. Co. v. Phoenix Constr. Co., 46 Cal.2d 423, 434, 296 P.2d 801 (1956)).

Specifically, § 1747.08 provides, in relevant part, that no corporation that accepts a credit card for the transaction of business shall “[rjequest, or require as a condition to accepting the credit card as payment ..., the cardholder to provide personal identification information.” Cal. Civ.Code § 1747.08(a)(2) (West 2008). For purposes of the statute, personal information includes, but is not limited to, the cardholder’s address and telephone number. Cal. Civ.Code § 1747.08(b). The Act was amended in 1991 by adding the word “request” to the statute. The effect of this addition is the crux of the issue presented by defendant’s argument.

Florez v. Linens 'N Things, Inc., 2 the court held “the addition of the word ‘request’ to § 1747.08 bars a preliminary request for personal identification information” in conjunction with a credit card transaction. 108 Cal.App.4th 447, 453,133 Cal.Rptr.2d 465 (2003). The court noted that § 1747.08 is a consumer protection statute and thus, a retailer’s request for personal identification must be analyzed from the viewpoint of the consumer. Id. at 451, 133 Cal.Rptr.2d 465. As such, the dispositive question is “whether a consumer would perceive the store’s ‘request’ for information as a ‘condition’ of the use of a credit card.” Id. The court first looked at the plain language of the statute and held that it unambiguously prohibited the request of personal identification information in conjunction with the use of a credit card. Id. at 451-52,138 Cal.Rptr.2d 465. The court also analyzed the legislative history of § 1747.08 and noted that numerous legislative reports further supported the court’s conclusion. Id. at 452-53, 133 Cal.Rptr.2d 465 (“[T]he legislative intent suggests the 1991 amendment simply clarified that a ‘request’ for personal identification information was prohibited if it immediately preceded the credit card transaction, even if the consumer’s response was voluntary and made only for marketing purposes.”). As such, the Florez court held that a plaintiff need not allege that a defendant’s request for personal identification information was a condition to accepting the credit card in order to sufficiently state a cause of action for violation of § 1747.08. Id. at 451, 453, 133 Cal.Rptr.2d 465. Rather, a plaintiff may state a cause of action by alleging that a defendant requested such information in conjunction with a credit card transaction. Id.

Plaintiffs complaint sufficiently alleges that defendant requested personal identification information in conjunction with a credit card transaction. Plaintiff alleges that he gave defendant’s employee his credit card and that the employee swiped, entered, and/or recorded his credit card information. (Comply 18). Plaintiff further alleges that defendant’s employee then requested plaintiffs telephone number and address without informing plaintiff of the consequences if plaintiff did not provide this information. (Id. ¶ 19).

Defendant argues that the court’s decision in Florez is distinguishable because, in Florez, the plaintiff specifically alleged that she believed she was required to give her personal information in order to complete the transaction and plaintiff has not specifically alleged such facts in this case. Defendant’s argument is without merit. The court’s holding in Florez was based upon its analysis and interpretation of the plain language of the statute, and the court did not rely upon or mention the plaintiffs specific allegation that she believed the request was a condition in arriving at its conclusion. 108 Cal.App.4th at 450-54, 133 Cal.Rptr.2d 465. A plain reading of the statute, as further supported by legislative intent, supports the Florez court’s holding that a defendant is not allowed to request such information because “a customer might perceive that request as a condition of credit card payment.” Id. at 453, 133 Cal.Rptr.2d 465 (emphasis added). As such, plaintiff need not expressly allege that he believed such information was necessary to complete the transaction. Moreover, even if such actual subjective belief was necessary to state a cause of action for a violation of § 1747.08, under liberal notice pleading standards, a court may reasonably infer from plaintiffs allegations that he felt compelled to provide personal identification information to complete the credit card transaction.

Therefore, defendant’s motion to dismiss plaintiffs claim for a violation of § 1747.08(a)(2) is DENIED.

B. Claim of Plaintiff and the Putative Refund Class

Plaintiff also asserts a claim for violation of California Civil Code § 1747.08(a)(3) on behalf of himself and the putative refund class. Plaintiff alleges that this claim arises out of defendant’s use of a credit card form that contains preprinted spaces specifically designated for filling in the telephone and address of the cardholder in each and every refund transaction, which was demonstrated during the course of plaintiffs August 1, 2007 refund transaction. Defendant asserts that this claim should be dismissed because § 1747.08 does not apply to credit card refund transactions.

Section 1747.08(a) provides that no corporation that accepts credit cards for the transaction of business shall:

(1) Request, or require as a condition to accepting the credit card as payment ... the cardholder to write any personal identification information upon the credit card transaction form or otherwise.

(2) Request, or require as a condition to accepting the credit card as payment ... the cardholder to provide personal identification information, which the ... corporation accepting the credit card writes, causes to be written, or otherwise records upon the credit card transaction form or otherwise.

(3) Utilize, in any credit card transaction, a credit card form which contains preprinted spaces specifically designated for filling in any personal identification information for the cardholder.

Cal. Civ.Code § 1747.08(a). Defendant argues that in the context of the statute, § 1747.08(a)(3) applies only to purchase transactions, not refunds. Plaintiff contends that the plain language of the statute demonstrates that § 1747.08(a)(3) applies to the use of preprinted forms in all credit card transactions, including refunds.

It is well settled under California’s rules of statutory interpretation that “if the text is unambiguous and provides a clear answer, [the court] need go no further.” Microsoft Corp. v. Franchise Tax Bd., 39 Cal.4th 750, 758, 47 Cal.Rptr.3d 216, 139 P.3d 1169 (2006) (citing Hoechst Celanese Corp. v. Franchise Tax Bd., 25 Cal.4th 508, 519, 106 Cal.Rptr.2d 548, 22 P.3d 324 (2001)). However, where the statutory language is ambiguous or could support multiple readings, the court may consult extrinsic sources. Id. The meaning of a statute is discerned from reading the statute as a whole, not from reading sentences or clauses in isolation. Leroy T. v. Workmen’s Comp. Appeals Bd., 12 Cal.3d 434, 438, 115 Cal.Rptr. 761, 525 P.2d 665 (1974); see also Beecham v. United States, 511 U.S. 368, 372, 114 S.Ct. 1669, 128 L.Ed.2d 383 (1994).

When viewed in isolation, the meaning of § 1747.08(a)(3) is clear; this subsection prohibits the use of preprinted forms in all credit card transactions, including refunds. See Romeo v. Home Depot U.S.A., Inc., 06-cv-1505, 2007 WL 3047105, *5 (S.D.Cal. Oct. 16, 2007). However, in the context of the entirety of § 1747.08(a) and alongside the companion liability provisions set forth in (a)(1) and (a)(2) that prohibit the request or requirement of personal identification only in regards to credit card purchases, the court finds that the meaning of (a)(3) is ambiguous and supports multiple readings. See id. Specifically, it is unclear whether (a)(3) was intended to apply to all credit card transactions or whether, in accordance with (a)(1) and (a)(2), it was intended to apply only to purchase transactions. See id. Moreover, the statute limits the seeking of civil penalties to “the person paying with a credit card.” Cal.Civ.Code § 1747.08(e) (emphasis added). Therefore, the court may look to extrinsic sources, such as legislative history, to discern the meaning of § 1747.08(a)(3).

The legislative history of the Song-Beverly Act demonstrates that its purpose is “to protect the personal privacy of consumers who pay for transactions with credit cards.” (Assembly Comm, on Fin. and Ins., AB 2920, Mar. 19, 1990, Ex. A to Def.’s Req. for Judicial Notice, file Mar. 21, 2008) (emphasis added). The bill was introduced to address the state of existing law, which did not authorize of forbid a merchant from “requiring a customer to provide a telephone number or other information on a transaction form as a prerequisite for use of a credit card as payment for a transaction.” (Id.) (emphasis added). Further, the remedy provided by the statute for private litigants allows civil penalties only to those private plaintiffs who paid by credit card. Cal. Civ.Code § 1747.08(e). There is no mention of refund transactions in the remedy provisions. Moreover, plaintiff proffers no evidence that the California legislature considered refund transactions in drafting this statute. As such, in context of the ambiguity created by (a)(1) and (a)(2) and in light of the legislative history of the statute, the court holds that the term “credit card transaction” in § 1747.08(a)(3) relates only to the use of preprinted forms during credit card purchases.

This court’s holding is consistent with the only other courts to address this issue. In Romeo v. Home Depot U.S.A., Inc., the District Court for the Southern District of California similarly held that § 1747.08(a)(3) applied only to the use of preprinted forms during credit card purchases, not refund transactions. Romeo, 2007 WL 3047105, at *6-7. In addition to finding that this holding was supported by legislative history, the Romeo court also noted that interpreting subsection (a)(3) to include refund transactions “would lead to an absurd result.” Id. at *7. Specifically, the court recognized that such an interpretation “would outlaw solicitation of cardholder information during a refund through the use of a preprinted form, but allow the same solicitation if made orally.” Id. This court agrees.

Similarly, in The TJX Companies, Inc. v. Caldwell, the California Court of Appeal for the Fourth Appellate District held that to interpret the prohibition in subsection (a)(3) “to apply to transactions beyond those covered in the first to subdivisions leads to the anomalous conclusion that for return transactions, it is acceptable to requires or require cardholders to furnish personal information but they may not be requested or required to do so on forms designed for this purpose.” (Def.’s Notice of Issuance of Court of Appeal Opinion, filed May 22, 2008, at 9). Moreover, the TJX court also noted that the return of merchandise implicates different considerations than the purchase of the same, such as the substantial opportunities for fraud. 3 Id. As such, the court held that § 1747.08 does not apply to merchandise returns. This court also agrees with the holding of the only California court to address this issue.

Therefore, defendant’s motion to dismiss plaintiffs claim for a violation of § 1747.08(a)(3) is GRANTED.

C. Injunctive Relief

Finally, defendant asserts that plaintiffs request for injunctive relief should be stricken because plaintiff is not authorized to secure such relief under § 1747.08. Section 1747.08 provides, in relevant part:

Any person who violates this section shall be subject to a civil penalty ... to be assessed and collected in a civil action brought by the person paying with a credit card, by the Attorney General, or by the district attorney or city attorney of the county or city in which the violation occurred.... When collected, the civil penalty shall be payable, as appropriate, to the person paying with a credit card who brought the action, or to the general fund of whichever governmental entity brought the action to assess the civil penalty.

The Attorney General, or any district attorney or city attorney within his or her respective jurisdiction, may bring an action in the superior court in the name of the people of the State of California to enjoin violation of subdivision (a)....

Cal. Civ.Code § 1747.08(e)-(f) (emphasis added).

“[Wjhere a new right is created by statute, the party aggrieved by its violation is confined to the statutory remedy if one is provided.” Estate of Starkweather, 64 Cal.App.4th 580, 593, 75 Cal.Rptr.2d 766 (1998); see De Anza Santa Cruz Mobile Estates Homeowners Ass’n v. De Anza Santa Cruz Mobile Estates, 94 Cal.App.4th 890, 912, 114 Cal.Rptr.2d 708 (2001) (“Where a statute creates new rights and obligations not previously existing in the common law, the express statu tory remedy is deemed to be the exclusive remedy available for statutory violations.”); see also Religious Tech. Ctr. v. Wollersheim, 796 F.2d 1076, 1088 (9th Cir.1986) (“[Wjhere a statute expressly provides a particular remedy or remedies, a court must be chary of reading others into it.”).

When enacted, the Song Beverly Act addressed the existing law that neither authorizes nor forbade merchants from requiring personal information as part of a credit card transaction. (See Ex. A to Def.’s Req. for Judicial Notice). As such, the statute created new rights. A plain reading of the statute as a whole reveals, unambiguously, that plaintiffs may sue for civil penalties while the Attorney General or other government actor may sue for both civil penalties and injunctive relief. Plaintiff, as a private citizen, is confined to the statutory remedy of civil penalties as expressly provided in § 1747.08(e).

Therefore, defendant’s motion to strike plaintiffs claim for injunctive relief is GRANTED.

CONCLUSION

For the foregoing reasons, defendant’s motion to dismiss is GRANTED in part and DENIED in part. Defendant’s motion to strike is GRANTED.

IT IS SO ORDERED.

1 . Because oral argument will not be of material assistance, the court orders this matter submitted on the briefs. See E.D. Cal. L.R. 78-230(h).

2 . The Florez court noted that although the California Supreme Court has considered certain aspects of class action certification under the statute, it was the first California court to consider the precise meaning of § 1747.08. Florez, 108 Cal.App.4th at 450 n. 3, 133 Cal.Rptr.2d 465 (citing Linder v. Thrifty Oil Co., 23 Cal.4th 429, 97 Cal.Rptr.2d 179, 2 P.3d 27 (2000)).

3 . The TJX court noted that although petitioner had proffered substantial evidence that the legislative history as well as the interpretation of the statute by the Legislative Counsel supported the court's analysis, the court need not rely on extrinsic evidence to construe § 1747.08(a) because the meaning was clear from the language of the statute. (Id. at 10).