Absher v. AutoZone, Inc.

164 Cal. App. 4th 332, 78 Cal. Rptr. 3d 817, 2008 Cal. App. LEXIS 949
CourtCalifornia Court of Appeal
DecidedJune 26, 2008
DocketB202773
StatusPublished
Cited by26 cases

This text of 164 Cal. App. 4th 332 (Absher v. AutoZone, Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Absher v. AutoZone, Inc., 164 Cal. App. 4th 332, 78 Cal. Rptr. 3d 817, 2008 Cal. App. LEXIS 949 (Cal. Ct. App. 2008).

Opinion

Opinion

MOSK, J.

INTRODUCTION

The issue on appeal is whether the consumer protection statute that prohibits merchants from obtaining personal identification information from credit card users (Civ. Code, § 1747.08, subd. (a)) 1 should be interpreted to apply to a refund for the return of merchandise purchased by credit card. We hold that section 1747.08, subdivision (a) does not apply to such return transactions.

FACTS 2

In early March 2006, thieves siphoned gas from plaintiff Dave Absher’s (plaintiff) car. On March 8, 2006, plaintiff drove to an AutoZone store to *336 purchase a locking gas cap. He purchased a gas cap with his credit card, took it to his car, but discovered that it did not fit. 3

Within minutes of the purchase transaction, 4 plaintiff returned to the store. He presented his purchase receipt, the gas cap, and his credit card to the store clerk and requested a credit card refund. 5 The clerk “swiped” plaintiff’s credit card—i.e., passed the card’s magnetic strip through an electronic card reader—handed him a form with lines for his name, telephone number, and signature (return voucher), and instructed plaintiff to fill out the return voucher. Plaintiff, who had been the victim of identity theft, asked why the clerk needed his telephone number. The clerk responded that he did not know the reason for the telephone number requirement, but confirmed that the number was required to process the return. Plaintiff wrote his name and telephone number on the return voucher and signed it.

PROCEDURAL BACKGROUND

Approximately two weeks after plaintiff returned the gas cap to the AutoZone store, he filed a class action complaint naming four AutoZone entities, including AutoZone West, Inc., and AutoZone Parts, Inc. 6 (collectively AutoZone), as defendants. Plaintiff asserted a single cause of action under section 1747.08. He alleged that AutoZone’s practice of requiring credit card customers to write their telephone number on return vouchers violated section 1747.08, subdivision (a)(3). Plaintiff sought, inter alia, statutory penalties under section 1747.08, subdivision (e) for each return transaction that violated subdivision (a)(3) during the class period. Plaintiff also sought recovery of attorney fees.

AutoZone filed a motion for summary judgment on the ground that a refund for the return of merchandise purchased by credit card was not subject to the prohibitions of section 1747.08, subdivision (a). The trial court granted the motion. According to the trial court, “[w]hen the statute is read as a whole” it should be “interpreted to apply only to credit card purchases . . . .” *337 The trial court entered a judgment dismissing the action, and plaintiff filed a timely appeal from the judgment.

A. Standard of Review

“We review the grant of summary judgment de novo. (Szadolci v. Hollywood Park Operating Co. (1993) 14 Cal.App.4th 16, 19 [17 Cal.Rptr.2d 356].) We make ‘an independent assessment of the correctness of the trial court’s ruling, applying the same legal standard as the trial court in determining whether there are any genuine issues of material fact or whether the moving party is entitled to judgment as a matter of law.’ (Iverson v. Muroc Unified School Dist. (1995) 32 Cal.App.4th 218, 222 [38 Cal.Rptr.2d 35].) A defendant moving for summary judgment meets its burden of showing that there is no merit to a cause of action by showing that one or more elements of the cause of action cannot be established or that there is a complete defense to that cause of action. (Code Civ. Proc., § 437c, subd. (p)(2).) Once the defendant has made such a showing, the burden shifts back to the plaintiff to show that a triable issue of one or more material facts exists as to that cause of action or as to a defense to the cause of action. (Aguilar v. Atlantic Richfield Co. (2001) 25 Cal.4th 826, 849, 853 [107 Cal.Rptr.2d 841, 24 P.3d 493].)” (Moser v. Ratinoff (2003) 105 Cal.App.4th 1211, 1216-1217 [130 Cal.Rptr.2d 198].) Similarly, we apply a de novo standard of review to the trial court’s resolution of the underlying statutory interpretation issues. (Regents of University of California v. Superior Court (1999) 20 Cal.4th 509, 531 [85 Cal.Rptr.2d 257, 976 P.2d 808]; MacIsaac v. Waste Management Collection & Recycling, Inc. (2005) 134 Cal.App.4th 1076, 1081-1082 [36 Cal.Rptr.3d 650].)

B. Section 1747.08

Section 1747.08, subdivision (a) provides: “(a) Except as provided in subdivision (c), no person, firm, partnership, association, or corporation that accepts credit cards for the transaction of business[ 7 ] shall do any of the following: [f] (1) Request, or require as a condition to accepting the credit card as payment in full or in part for goods or services, the cardholder to write any personal identification information[ 8 ] upon the credit card transaction form or otherwise, [f] (2) Request, or require as a condition to accepting *338 the credit card as payment in full or in part for goods or services, the cardholder to provide personal identification information, which the person, firm, partnership, association, or corporation accepting the credit card writes, causes to be written, or otherwise records upon the credit card transaction form or otherwise, [f] (3) Utilize, in any credit card transaction, a credit card form which contains preprinted spaces specifically designated for filling in any personal identification information of the cardholder.”

Section 1747.08, subdivision (c) enumerates four exceptions to the prohibitions set forth in section 1747.08, subdivision (a): (i) if the credit card is used as a deposit to secure payment in the event of default, loss, or damage; (ii) cash advance transactions; (iii) if the merchant who accepts the credit card is contractually or legally obligated to provide the personal information to complete the transaction; or, (iv) if the information is required for a special purpose incidental to the transaction, such as shipping, delivery, servicing, or installation. (§ 1747.08, subd. (c).)

Section 1747.08, subdivision (d) allows the merchant to require the credit card customer to provide photo identification “as a condition to accepting the credit card as payment in full or in part for goods or services,” provided no information from the photo identification is recorded by the merchant on the credit card form. (§ 1747.08, subd.

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Cite This Page — Counsel Stack

Bluebook (online)
164 Cal. App. 4th 332, 78 Cal. Rptr. 3d 817, 2008 Cal. App. LEXIS 949, Counsel Stack Legal Research, https://law.counselstack.com/opinion/absher-v-autozone-inc-calctapp-2008.