Knaup v. Molina Healthcare, Inc.

CourtDistrict Court, S.D. Ohio
DecidedMarch 3, 2021
Docket2:19-cv-00166
StatusUnknown

This text of Knaup v. Molina Healthcare, Inc. (Knaup v. Molina Healthcare, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Knaup v. Molina Healthcare, Inc., (S.D. Ohio 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

ABBY KNAUP,

Case No. 2:19-cv-166 Plaintiff,

v. JUDGE EDMUND A. SARGUS, JR.

Magistrate Judge Chelsea Vascura MOLINA HEALTHCARE OF OHIO,

INC.,

Defendant.

OPINION AND ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (ECF NO. 20)

Plaintiff Abby Knaup, a former employee of Defendant Molina Healthcare of Ohio, Inc., claims that Molina violated the Family and Medical Leave Act by interfering with her entitlement to take leave under the Act and then engaging in retaliatory termination. Knaup suffered from anxiety and depression in 2018, leading her to apply for leave under the Act. Molina denied her application through its third-party administrative contractor that processed leave requests, The Hartford, asserting that she had failed to submit a timely medical certification supporting her request for leave. When Knaup did not return to work after the denial of her leave requests, she was terminated. At the heart of this case is a dispute about whether Knaup received an extension of the deadline for submitting her medical certification after calling Hartford’s customer service to seek clarification of a letter regarding her application—a letter, like the majority of Hartford’s and Molina’s letters to Knaup, that was anything but clear. For the reasons that follow, Knaup demonstrates triable issues of fact for her interference claim but not her retaliation claim. I. Background In April 2017, Knaup began to work for Molina as a Care Review Processor. (ECF No. 19-1 at PageID #77, 81.) Knaup supported nurses by helping patients obtain their prescriptions and other medical supplies, for example, canes or blood pressure cuffs, during the first thirty days

of a patient’s discharge from a hospital. (Id. at PageID #81, 85.) The object of Knaup’s job was to help prevent rehospitalizations of patients. (Id.) Knaup testified that during her tenure at Molina, she endured grossly unprofessional bullying and harassment. Three of her peers regularly bullied her, primarily by falsely reporting to human resources that she was having a sexual relationship with her supervisor. (Id. at PageID #97–99.) As a result, Knaup was required to meet with human resources three times. (Id.) During the summer of 2018, Knaup reported this harassment multiple times to two supervisors, including the supervisor with whom she was accused of having a relationship. (Id. at PageID #99–101.) Only this supervisor responded, stating that he would put Knaup and the three employees harassing her in a room so that they could “duke it out.” (Id. at PageID #103.) Due to this situation, Knaup

would become nauseous and vomit if she had to go to work. (Id. at PageID #98.) Consequently, Knaup applied for leave under the Family and Medical Leave Act (“FMLA”) as well as under Molina’s short-term disability policy, for anxiety and depression. A series of communications to Knaup from Molina and Hartford, Molina’s third-party administrative contractor, ensued. A. October 11, 2018 Letter from Hartford On October 10, 2018, Knaup filed an application for leave under the FMLA and Molina’s short-term disability policy, and the next day Hartford replied via letter. (ECF No. 20-2 at PageID #579.) The letter noted that Hartford had reviewed her application and determined her eligibility status for the types of leave she requested. For leave under the FMLA from October 10, 2018 to January 1, 2019, the letter noted that she was “[e]ligible,” meaning she “met the requisite criteria to be considered for leave.” The letter also noted that for FMLA leave after January 1, 2019, she was eligible but would be unable to take the time because she would “have already exhausted [her]

available leave time under the FMLA.” And for leave under Molina’s short-term disability policy from October 10, 2018 to January 2, 2019, the letter stated that her eligibility status was “[p]ending [d]etermination,” meaning that “a decision has not yet been made regarding your request.” (Id.) Whether this referred to her eligibility to take leave or the actual request for leave itself is ambiguous because Knaup’s eligibility status was not a request, though her application for leave obviously was. After the summary of her apparent eligibility statuses for each type of leave, the letter continued. First, it directed her to keep in touch with Molina and Hartford about her leave. (Id.) Second, it stated, “[o]nce we obtain the necessary information from your health care provider to support your leave request, due by 10/26/2018, we will make a determination to approve or

deny your request for Short Term Disability (STD) benefits.” (Id. (emphasis in original).) The letter did not mention that Knaup’s FMLA leave request required this documentation, nor did the letter otherwise indicate that any next steps applied to the FMLA leave request. B. October 28, 2018 Letter from Hartford Hartford then sent Knaup a letter on October 28, 2018. (Id. at PageID #582.) The letter stated that Harford had “not received your Treating Provider’s information. This information was requested on October 11, 2018. As it is required, we are unable to completely evaluate your claim for benefits and have closed your file.” The October 28 letter stated that Knaup could submit the information within 60 days for evaluation or she could appeal the denial. (Id.) A separately enclosed letter noted that her FMLA and short-term disability applications were denied because “paperwork has not been returned.” (Id. at PageID #584.) It is unclear whether Hartford sought a medical certification or merely Knaup’s doctor’s contact information. The October 11 letter referred to information that it would receive from

Knaup’s doctor and the enclosed letter from October 28 referred to paperwork, suggesting Hartford required a medical certification. But the primary October 28 letter appears to reference contact information for Knaup’s doctor which Knaup was supposed to provide. To clarify the meaning of the October 28 letters, Knaup called Hartford’s customer service line. (ECF No. 19-1 at PageID #117.) She stated that “I told them that I couldn’t get into the doctor until November 8th because my doctor -- my doctor’s schedule was full, and they stated that was fine, to submit the paperwork when you visit him.” (Id. at PageID #118.) C. November 8, 2018 Medical Visit and Medical Certification Form During Knaup’s appointment with Dr. Short, her primary care provider, on November 8, 2018, he noted her diagnosis was depression and anxiety on the medical certification form. (ECF

No. 20-2 at PageID #586.) Dr. Short transcribed Knaup’s symptoms as she reported them, “depression, anxiety, irritability,” and reported his own observations of her symptoms, stating that “patient has increased stress, depression, and anxiety with her job” and that this made it “difficult to perform at her job.” (Id.) In his doctor’s notes, he wrote that she was in to follow up about her anxiety and depression, which were related to her workplace. (ECF No. 21-2 at PageID #646.) He noted Knaup stated that she was unable to work due to difficulties concentrating and that she was not “ready to go back to work yet.” Dr. Short wrote that her depression had improved to mild depression since her previous visit in October, according to a PHQ-9 test. (Id.) Under the functionality section of the medical certification form, Dr. Short made several findings. First, he marked that he did not recommend that Knaup stop working, but he did check a box indicating that her symptoms were “severe enough to preclude the patient from social/occupational functioning” as of October 9, 2018. (ECF No. 20-2 at PageID #587.) He

Free access — add to your briefcase to read the full text and ask questions with AI

Related

McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Vereecke v. Huron Valley School District
609 F.3d 392 (Sixth Circuit, 2010)
Provenzano v. LCI Holdings, Inc.
663 F.3d 806 (Sixth Circuit, 2011)
Donna Cockrel v. Shelby County School District
270 F.3d 1036 (Sixth Circuit, 2001)
Gale Edgar v. Jac Products, Inc.
443 F.3d 501 (Sixth Circuit, 2006)
Seeger v. Cincinnati Bell Telephone Co., LLC
681 F.3d 274 (Sixth Circuit, 2012)
Surles v. Andison
678 F.3d 452 (Sixth Circuit, 2012)
Dale Krumheuer v. GAB Robins North America, Inc.
484 F. App'x 1 (Sixth Circuit, 2012)
Allen Quigley v. Tuong Thai
707 F.3d 675 (Sixth Circuit, 2013)
Debra Kinds v. The OH Bell Telephone Co.
724 F.3d 648 (Sixth Circuit, 2013)
White v. Baxter Healthcare Corp.
533 F.3d 381 (Sixth Circuit, 2008)
Charolette Payne v. Novartis Pharm. Corp.
767 F.3d 526 (Sixth Circuit, 2014)
Tina Wallace v. FedEx Corporation
764 F.3d 571 (Sixth Circuit, 2014)

Cite This Page — Counsel Stack

Bluebook (online)
Knaup v. Molina Healthcare, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/knaup-v-molina-healthcare-inc-ohsd-2021.