Kassa Ins. Services v. Ryan Pugh, et ux

CourtCourt of Appeals of Washington
DecidedApril 29, 2014
Docket31196-1
StatusUnpublished

This text of Kassa Ins. Services v. Ryan Pugh, et ux (Kassa Ins. Services v. Ryan Pugh, et ux) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kassa Ins. Services v. Ryan Pugh, et ux, (Wash. Ct. App. 2014).

Opinion

I .~ ! ,

I

I I , FILED APRIL 29, 2014 In the Office of the Clerk of Court WA State Court of Appeals, Division III

1 j j

f IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON ! DIVISION THREE

I KASSA INSURANCE SERVICES, INC., a )

Washington Corporation, )

Respondent and Cross-Appellant, )

)

No. 31196-1-111 (consolidated with No. 31300-0-111)

v. ) UNPUBLISHED OPINION ) RYAN PUGH and JANE DOE PUGH, a ) Marital Community, and RJC/CAK, INC. a ) Washington Corporation, ) ) Appellant. )

BROWN, J.-Insurance agent Ryan Pugh and insurance agency RJC/CAK, Inc.

(RJC) appeal the trial court's judgment awarded to Kassa Insurance Services, Inc.

(Kassa). The trial court decided Mr. Pugh had misappropriated trade secrets before he

left Kassa's agency to work with RJC and RJC had thereafter tortiously interfered with a

Kassa business expectancy. Mr. Pugh contends the trial court erred in (1) finding him

and his marital community liable for misappropriating trade secrets, (2) calculating

damages and awarding prejudgment interest, (3) disallowing his mitigation of damages

affirmative defense, and (4) awarding Kassa attorney fees and costs. RJC contends the

trial court erred in finding tortious interference liability, calculating damages, and No. 31196-1-111 consol. wiNo. 31300-0-111 Kassa Ins. Servs. v. Pugh

awarding prejudgment interest. On cross appeal, Kassa contends the trial court erred in

failing to hold RJC vicariously liable for misappropriating trade secrets. We affirm all but

remand to vacate the awards of prejudgment interest against Mr. Pugh and RJC, and to

modify the cost award.

FACTS

Tim Kassa incorporated Kassa in 1998 as an insurance claims-adjusting firm in

Spokane. In late 2002 or early 2003, Mr. Kassa decided to sell insurance as well, and

added an agency department on a separate floor of his business. Mr. Kassa hired Mr.

Pugh out of college as an agent in his new department. Mr. Kassa trained Mr. Pugh

and paid him a combination of salary and commission. Mr. Pugh developed clients by

"cold calling," getting referrals, and following leads from other Kassa employees.

Report of Proceedings (RP) at 76.

Mr. Pugh had no written employment contract and no noncompete covenant. In

about August 2005, he asked Mr. Kassa for a written employment agreement to, in part,

establish his ownership of the "book of business," the client list he developed at Kassa.

RP at 284. But after Mr. Kassa initially agreed to run Mr. Pugh's contract suggestions

by an attorney, Mr. Kassa decided a written agreement was unnecessary. Mr. Pugh

asserts he was told he had a right to his book of business; Mr. Kassa disagrees.

On February 7,2007, before he had two employment discussions with RJC

owner Joe Connor, Mr. Pugh had a chance discussion with someone from RJC about

employment there. Five days later, late on Sunday night, Mr. Pugh and his wife went to

No. 31196-1-111 conso!. wINo. 31300-0-111 Kassa Ins. Servs. v. Pugh

Kassa's office and began preparing a list of clients he worked with, using information

from the file folders kept behind the reception desk. He sent the list to his home e-mail

address. Mr. Kassa and his wife happened to drive by the office while Mr. Pugh was

there and asked him the next day what he had been doing. He told them his home

computer was broken, so he had been working on his taxes at the office.

When Mr. Pugh told Mr. Kassa on February 27 he was taking a job at another

agency, Mr. Kassa asked Mr. Pugh not to sabotage Kassa by taking client information

with him. Mr. Pugh insisted he owned his book of business, but Mr. Kassa disagreed

and threatened to sue. Mr. Kassa later agreed to pay Mr. Pugh for the commissions he

earned after leaving Kassa through the date he began working for RJC.

On March 1, 2007, Mr. Pugh signed an employment agreement with RJC and

began working there as an insurance agent. The agreement provided Mr. Pugh was

100 percent vested in deferred compensation for commissions he brought to RJC from

the first day of employment, unlike other new employees who typically waited five years.

Mr. Pugh immediately began calling the more than 300 people on the client list.

Within his first month at RJC, he had contacted most on the list and had sent out "agent

of record" change forms to formally transfer their policies from Kassa to RJC. Exs. 16,

17. Once the agent of record forms had been signed and the policies were renewed,

the clients were placed in RJC's files. According to Mr. Kassa, within two weeks after

Mr. Pugh began at RJC, Kassa received 160 of 260 agent of record change forms. Mr.

1 1 l , No. 31196·1·111 consol. wINo. 31300-0-111 Kassa Ins. Servs. v. Pugh

, J Kassa testified the lost clients-around 135 families, some with multiple policies­ cl

i represented a $40,000 per year loss to the agency for the three years it took to recover. 1 In April 2007, Kassa entered into an agreement to perform adjusting services for f Continental Western Group, which writes commercial insurance. Tonia Kassa, Mr.

Kassa's wife, was primarily responsible for adjusting Continental claims. She testified

she had never received a complaint from Continental and the number of claims received

from the insurance group steadily increased over time. In May 2008, Continental

stopped sending claims to Kassa. Later, Mr. Kassa heard from a Continental employee

that an agency had called Continental, asserted it was a conflict of interest for Kassa to

both sell insurance and adjust claims from other agencies, and demanded Continental

not use Kassa for adjusting services. Over defense objections, Mr. Kassa testified he

later read interoffice e-mails from Continental indicating someone from RJC complained

Kassa had tried to "drum up business" while adjusting claims for Continental. RP at

126.

In August 2008, Kassa sued, alleging (1) Mr. Pugh misappropriated trade secrets

and breached his employment contract, and (2) RJC vicariously misappropriated trade

secrets and tortiously interfered with a business expectancy. Kassa later abandoned a

consumer protection claim against RJC. After a bench trial, the court found in favor of

Kassa on all claims against Mr. Pugh. The trial court dismissed the vicarious liability

claim against RJC, but concluded RJC tortiously interfered with Kassa's business

expectancies. Mr. Pugh was ordered to pay Kassa $84,640, including doubled

No. 31196-1-111 consol. wINo. 31300-0-111 Kassa Ins. Servs. v. Pugh

exemplary damages, for willful and malicious misappropriation of trade secrets, plus

$17,738 for unjust enrichment. The trial court ordered Mr. Pugh to pay Kassa $156,388

in attorney fees, $21,482 in costs, and $37,950 in prejudgment interest. Kassa was

awarded $86,000 from RJC, plus $18,481 in prejudgment interest. Mr. Pugh and RJC

appealed. Kassa cross appealed.

ANALYSIS

A. Misappropriation of Trade Secrets

The issue is whether the trial court erred in concluding Mr. Pugh misappropriated

trade secrets under Washington's Uniform Trade Secrets Act (UTSA), chapter 19.108

RCW. Mr. Pugh contends the client list is not a trade secret, and even if it were, he did

not willfully and maliciously misappropriate it. After a bench trial, our review is limited to

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Boeing Company v. Sierracin Corporation
738 P.2d 665 (Washington Supreme Court, 2000)
State Ex Rel. Carroll v. Junker
482 P.2d 775 (Washington Supreme Court, 1971)
Box v. Crowther
473 P.2d 417 (Court of Appeals of Washington, 1970)
F. D. Hill & Co. v. Wallerich
407 P.2d 956 (Washington Supreme Court, 1965)
Prier v. Refrigeration Engineering Co.
442 P.2d 621 (Washington Supreme Court, 1968)
Douglas Northwest, Inc. v. Bill O'Brien & Sons Construction, Inc.
828 P.2d 565 (Court of Appeals of Washington, 1992)
Bullard v. Bailey
959 P.2d 1122 (Court of Appeals of Washington, 1998)
Ventoza v. Anderson
545 P.2d 1219 (Court of Appeals of Washington, 1976)
Wagner v. Foote
908 P.2d 884 (Washington Supreme Court, 1996)
Burnside v. Simpson Paper Co.
864 P.2d 937 (Washington Supreme Court, 1994)
Nordstrom Credit, Inc. v. Department of Revenue
845 P.2d 1331 (Washington Supreme Court, 1993)
Lewis River Golf, Inc. v. O.M. Scott & Sons
845 P.2d 987 (Washington Supreme Court, 1993)
Brand v. DEPT. OF LABOR & INDUSTRIES
989 P.2d 1111 (Washington Supreme Court, 1999)
Phillips Building Co., Inc. v. An
915 P.2d 1146 (Court of Appeals of Washington, 1996)
Bowers v. Transamerica Title Insurance
675 P.2d 193 (Washington Supreme Court, 1983)
JDFJ CORP. v. International Raceway, Inc.
970 P.2d 343 (Court of Appeals of Washington, 1999)
LaFramboise v. Schmidt
254 P.2d 485 (Washington Supreme Court, 1953)
Blake v. Grant
397 P.2d 843 (Washington Supreme Court, 1964)
Federal Signal Corp. v. Safety Factors, Inc.
886 P.2d 172 (Washington Supreme Court, 1994)
Niece v. Elmview Group Home
929 P.2d 420 (Washington Supreme Court, 1997)

Cite This Page — Counsel Stack

Bluebook (online)
Kassa Ins. Services v. Ryan Pugh, et ux, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kassa-ins-services-v-ryan-pugh-et-ux-washctapp-2014.