Karen Shannon v. National Railroad Passenger Corporation

Court of Appeals for the Eleventh Circuit·Decided May 20, 2019·No. 18-13149·Unpublished

Opinion

[DO NOT PUBLISH]

IN THE UNITED STATES COURT OF APPEALS

FOR THE ELEVENTH CIRCUIT

No. 18-13149

Non-Argument Calendar

D.C. Docket No. 1:17-cv-23314-UU

KAREN SHANNON, Plaintiff-Appellant,

versus

NATIONAL RAILROAD PASSENGER CORPORATION, d.b.a. AMTRAK,

Defendant-Appellee.

Appeal from the United States District Court for the Southern District of Florida

(May 20, 2019)

Before TJOFLAT, JORDAN and HULL, Circuit Judges. PER CURIAM:

Plaintiff Karen Shannon appeals the grant of summary judgment to her former employer, National Railroad Passenger Company, d/b/a Amtrak (“Amtrak”), on her claims alleging violations of 42 U.S.C. § 1981 and the Family Leave Act (“FMLA”), 29 U.S.C. §§ 2601 and 2615(a). After careful review of the record and the parties’ briefs, we affirm.

I. BACKGROUND FACTS

Shannon’s claims include both claims for wrongful termination and failure to hire for other Amtrak positions. We outline Shannon’s work history. A. 2013 Amtrak Reorganization and Route Director Position For 28 years, plaintiff Shannon, who is black, worked for Amtrak before she was terminated during a 2017 company restructuring that eliminated all seven Route Director positions, including Shannon’s Route Director position.

Over the course of Shannon’s employment, Amtrak underwent eight corporate reorganizations. When a 2013 restructuring eliminated Shannon’s position as an Assistant Superintendent of Passenger Services, Shannon applied for, and obtained, a new position as Route Director of Silver Service in Miami. The Route Director position was in Amtrak’s long distance business line. Shannon’s new Route Director position was a promotion, and Shannon described

the Silver Service route as “the largest and most difficult territory.” 1 In her Route Director position, Shannon’s direct supervisor was Tom Kirk, Deputy General Manager, and Kirk’s supervisor was Mark Murphy, General Manager of Long Distance Services. B. 2014 Application for Crew Base Manager Position in Miami In 2014, Shannon sought to step down from her Route Director position into the position of Crew Base Manager, a lower-level position that she had held previously. Shannon was not selected to be interviewed for the position. Ultimately, Georgia DaCosta, who is black, was hired into the Crew Base Manager position. During her employment, Shannon received multiple promotions and employee awards. Shannon also was the subject of 19 internal ethics complaints, but none resulted in discipline. In her December 2014 performance evaluation, Shannon’s supervisor Kirk reviewed Shannon positively, stating that she had “performed at an extremely high level” and gave her the highest overall rating of “materially exceeded commitments” for that year.

1 Because Shannon’s prior salary was not within the target market salary range, she was placed on a progressive salary plan, pursuant to Amtrak policy, to bring her salary up to the target market over time.

C. 2015 Requests for Intermittent FMLA Leave Beginning in June 2015, due to a leg injury that would not heal, Shannon requested and was granted FMLA leave, which she used intermittently. 2 From November 2015 to May 2016, Shannon was also permitted to work a reduced schedule and to telework three days per week. Kirk, as Shannon’s supervisor, was aware of her FMLA leave. Mark Murphy, as Kirk’s supervisor, also was informed of Shannon’s FMLA leave. D. 2015 Investigation and Performance Review Later in 2015, members of Amtrak’s human resources department investigated internal complaints, including a petition signed by numerous union employees, that Shannon and Kirk were promoting people unfairly and giving some employees preferential treatment, but the investigation found no wrongdoing. At her December 2015 performance review, Kirk, still as Shannon’s supervisor, gave Shannon an overall “met commitments” rating. This was below her prior “materially exceeded commitments” rating and also below even an “exceeded commitments” rating.

2 Shannon initially was granted FMLA from July 8 to July 30, 2015, and later Amtrak granted her intermittent leave until September 16, 2015. Amtrak also granted Shannon’s subsequent requests for intermittent FMLA leave from November 2015 through May 1, 2016, and from March to August 2017. In her deposition, Shannon agreed that Amtrak approved all of her FMLA leave requests in 2015.

After the 2015 investigation and performance review, Shannon was matched with a female mentor, Ghada Ijam, Amtrak’s Senior Vice President of Information Technology, to help Shannon better negotiate corporate politics and develop relationships and leadership skills to succeed in her career. Shannon later declined to be mentored by Ijam, who was from Iraq, because Shannon (1) did not believe Ijam understood Shannon’s role in operations and (2) wanted a mentor who was a woman of color. E. DaCosta’s 2016 PIP and the Crew Base Manager Position In May 2016, Shannon placed Georgia DaCosta on a performance improvement plan (“PIP”) due to DaCosta’s poor work performance. DaCosta complained that Shannon was unfair and biased in administering the PIP because Shannon wanted the Crew Base Manager position that DaCosta held. Although Kirk, Shannon’s supervisor, did not believe Shannon had acted inappropriately in handling DaCosta’s PIP, he knew that Shannon had expressed interest in DaCosta’s job and decided to take over supervision of DaCosta’s PIP to avoid the perception of bias.

In June 2016, Kirk terminated DaCosta because she could not meet the goals of her PIP. In August 2016, Shannon applied and was interviewed for the now- vacant Crew Base Manager position in Miami. Shortly thereafter, Mark Murphy, Kirk’s supervisor, decided not to fill the position because, by that time, Amtrak

was in the process of reviewing all positions and the CEO had “technically abolished” all vacancies. That Crew Base Manager position remained unfilled. F. September 2016 Meeting with Murphy In September 2016, Murphy met with Shannon and Kirk to talk about Shannon’s most recent performance review, in which Kirk had given her an overall rating of only “met commitments.” Murphy told Shannon that she had “checked out” during that year. Murphy knew that Shannon had recently applied for the Crew Base Manager position, a position two levels below her current Route Director position. Murphy said that this “sent a very clear signal to [him] that [Shannon] was not necessarily interested in her current position.”

Murphy advised Shannon that he was considering consolidating her Route Director position with another vacant Route Director position for efficiency reasons. Murphy also discussed with Shannon the possibility of creating a new position for her reporting directly to him, in which she could use her skills in analyzing food and beverage and customer service. However, Murphy did not have the opportunity to consolidate the two Route Director positions or create a new position for Shannon before Amtrak faced its next reorganization, and then Murphy was no longer responsible for operations.

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Karen Shannon v. National Railroad Passenger Corporation, (11th Cir. 2019).

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