In re Toys "R" Us-Delaware, Inc.—Fair & Accurate Credit Transactions Act (FACTA) Litigation

300 F.R.D. 347, 2013 WL 8845209
CourtDistrict Court, C.D. California
DecidedJanuary 11, 2013
DocketNos. MDL 08-01980 MMM (FMOx), CV 06-08163 MMM (FMOx), CV 08-06645 MMM (FMOx)
StatusPublished
Cited by8 cases

This text of 300 F.R.D. 347 (In re Toys "R" Us-Delaware, Inc.—Fair & Accurate Credit Transactions Act (FACTA) Litigation) is published on Counsel Stack Legal Research, covering District Court, C.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
In re Toys "R" Us-Delaware, Inc.—Fair & Accurate Credit Transactions Act (FACTA) Litigation, 300 F.R.D. 347, 2013 WL 8845209 (C.D. Cal. 2013).

Opinion

ORDER GRANTING PLAINTIFFS’ MOTIONS TO CERTIFY CLASSES

MARGARET M. MORROW, District Judge.

On December 21, 2006, plaintiffs Nicola Edwards and James Schley filed an action in this court against defendant Toys “R” Us (“Toys”), alleging that it had violated the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.1 Specifically, plaintiffs asserted that Toys had violated the Fair and Accurate Credit Transactions Act (“FAC-TA”), which requires that “no person that accepts credit cards or debit cards for the transaction of business shall print more than the last five digits of the card number or the expiration date upon any receipt provided to the cardholder at the point of the sale or the transaction.” 15 U.S.C. § 1681e(g). Plaintiffs sued on behalf of a class of consumers who received receipts from Toys that did not comply with FACTA (the “Edwards plaintiffs”).

On May 21, 2008, Gregory J. Ellis filed a similar action that was assigned to Judge William T. Hart of the Northern District of Illinois.2 Like Edwards and Schley, Ellis sought to represent a class of consumers who received a receipt from Toys that did not comply with FACTA (the “Ellis plaintiffs”). On October 9, 2008, the United States Judicial Panel on Multidistrict Litigation transferred the Ellis action to this court for consolidated pretrial proceedings.3

On March 8, 2010, the Ellis and Edwards plaintiffs filed separate motions for class certification.4 Toys separately opposed the mo[352]*352tions on April 5, 2010.5 On April 26, 2010, the Edwards and Ellis plaintiffs filed separate reply briefs.6 On August 17, 2010, the court denied the motions for class certification.7 Three days later, the parties filed a stipulation to stay the case pending decision by the Ninth Circuit of Bateman v. American Multi-Cinema, Inc.8 Following decision of Bateman, the parties requested a further stay so that they could mediate the consolidated actions.9 The stay was lifted in August 2011.10

In its order lifting the stay, the court directed the parties to meet and confer and file a joint report setting forth their respective positions as to whether the court should certify a class or classes following the Ninth Circuit decision in Bateman. See Bateman v. American Multi-Cinema, Inc., 623 F.3d 708 (9th Cir.2010).11 On October 17, 2011, Toys filed a supplemental brief discussing Bateman’s impact on the class certification decision.12 The Edwards and Ellis plaintiffs filed separate supplemental briefs.13 Thereafter, the parties, and ultimately the court, engaged in further, unsuccessful efforts to mediate the case. The renewed motions for class certification are now before the court for decision.

I. FACTUAL BACKGROUND

Both the Edwards and Ellis actions involve a period of time in 2006 during which Toys printed more than the last four digits of [353]*353consumers’ credit card numbers on its customer receipts. The court found the following facts undisputed in deciding a motion for summary judgment in the Edwards matter:

For seven years, Toys has collaborated with NCR Corporation (“NCR”) to implement upgrades to its cash register software. Edwards v. Toys “R” Us, 527 F.Supp.2d 1197, 1203 (C.D.Cal.2007). NCR is an outside consultant that works closely with Toys—so closely that NCR has stationed one of its employees in Toys’ offices to assist with software issues. Id. By the middle of 2005, all of the cash register systems in Toys’ stores were programmed to print only the last four digits of debit and credit card numbers and to omit expiration dates on electronically printed customer receipts. Id. Beginning in the middle of 2006, Toys initiated a plan to truncate card numbers on internal corporate displays so that only the first six and last four digits of customer card numbers were visible. Id. The internal displays included “call info chits” used internally for customer service purposes. Id.14 A team of NCR and Toys personnel developed an appropriate software upgrade to modify the internal displays and generated a change request (“CR”). Toys then engaged NCR to develop the software and implement the upgrade. NCR completed its work by October 27, 2006. Id. at 1204.

In the process of upgrading Toys’ cash register software to truncate the credit and debit card information shown on internal displays, Jeanette Lee, an NCR employee who worked exclusively from Toys’ main office, revised the CR to state that “all guest receipts [would] also contain the same masking of the first 6 and the last 4 digits.” Id. By making this revision, Lee effectively added information to external customer receipts that had been previously suppressed. Before implementing the software modification, Lee contacted two Toys employees and requested approval to apply the change to all receipts.15 On August 24, 2006, Toys’ Point of Sale Systems team held a meeting; the minutes of this meeting state: “CR-615, this is the CR which masks the credit card on the referral chit....The same masking change will also be used on other guest receipts.” Id.

Although the software was tested by both NCR and Toys’ user acceptance group, the receipts generated by the new software were never compared with the original conforming receipts. Beginning in late October 2007, the software was implemented and caused more than the last five digits of customer credit and debit card numbers to appear on over 29 million printed customer receipts. Id. at 1204-05.

On December 27, 2007, Toys received a copy of the Edwards complaint. Toys promptly took action to cure the violation. It assembled a team to run tests on cash registers, which confirmed that the registers were printing more than the last four digits of customers’ card numbers. The team developed and implemented a software change to correct the problem; by January 5, 2008, all of Toys’ cash registers nationwide had been brought into compliance with FACTA. Id. at 1205.

The court found there were four disputed issues that precluded the entry of summary judgment in the Edwards action: (1) whether Lee could be characterized as Toy’s agent and thus whether her intent could be imputed to Toys; (2) whether Lee communicated and whether Toys’ employees understood that her proposed change would affect customer as opposed to internal receipts; (3) whether the change to customer receipts was discussed during the weekly Point of Sale Systems meeting; and (4) whether knowledge should be imputed to Toys given that test receipts generated prior to implementa[354]*354tion displayed ten digits of customers’ credit card numbers. Id. at 1205-07.

Six months after the court decided the Edwards summary judgment motion, the Ellis

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Cite This Page — Counsel Stack

Bluebook (online)
300 F.R.D. 347, 2013 WL 8845209, Counsel Stack Legal Research, https://law.counselstack.com/opinion/in-re-toys-r-us-delaware-incfair-accurate-credit-transactions-act-cacd-2013.