Hurlow v. Toyota Motor North America, Inc.

CourtDistrict Court, N.D. Illinois
DecidedFebruary 20, 2024
Docket1:21-cv-04049
StatusUnknown

This text of Hurlow v. Toyota Motor North America, Inc. (Hurlow v. Toyota Motor North America, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Hurlow v. Toyota Motor North America, Inc., (N.D. Ill. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

DARRYL HURLOW, ) ) Plaintiff, ) ) vs. ) Case No. 21 C 4049 ) TOYOTA MOTOR NORTH AMERICA, ) INC., TOYOTA MOTOR SALES U.S.A, ) NATHAN LINDSTROM, BRAD ANDERSON, ) and SPENCER ILLINGWORTH, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER MATTHEW F. KENNELLY, District Judge: Darryl Hurlow has sued his former employer Toyota Motor Sales U.S.A. (TMS), its parent company Toyota Motor North America (TMNA), and various TMS employees for violations for the Family Medical Leave Act (FMLA) and the Illinois Human Rights Act (IHRA). Hurlow alleges (1) sex discrimination in violation of the IHRA; (2) interference with his right to FMLA leave; and (3) retaliation in violation of the FMLA and the IHRA. All of the defendants have moved for summary judgment on all of Hurlow's remaining claims. For the reasons stated below, the Court grants the defendants' motion. Background Defendants ask the Court to exclude portions of Hurlow's responses to their Local Rule 56.1 Statement and various exhibits that Hurlow provided in response to their summary judgment motion. See Defs.' Reply at 1-3. Defendants also contend that any allegedly discriminatory employment actions that took place prior to March 30, 2019 are time-barred because they occurred outside the statute of limitations period. See Id. at 3-5. Because excluding this evidence would not impact the Court's decision, the Court will consider all evidence in the record.

TMS "supports the sales and marketing efforts of independently owned and operated Toyota and Lexus dealerships." Defs.' L.R. 56.1 Stmt. ¶ 6. The Lexus Central Area (Lexus Central) supports Lexus dealerships in multiple states, including Illinois. Lexus Central is divided into five districts; Illinois dealers are in District 1. TMS supports dealers through field traveler teams that travel throughout their assigned districts to meet with dealers. The field traveler teams consist of one District Sales Manager (DSM) and one District Services & Parts Manager1 (DSPM). The "primary responsibility" of a DSM "is to serve as the primary point of contact for Toyota/Lexus Dealers within assigned District on all Vehicle Sales related activities." Defs.' L.R. 56.1 Stmt., Ex. G-5 at TOYOTA001064. DSPMs are responsible for

"supporting the service operations of the dealers, which includes their performance, consultations, dealer guest satisfaction, and dispute resolution." Defs.' L.R. 56.1 Stmt. ¶ 16. Each quarter, field travelers are ranked based on performance. The quarterly rankings are used to determine bonuses for field travelers and are also taken into consideration for promotions. Rankings are also used to determine the winners of various field traveler awards. For example, each year the field traveler with the highest

1 The defendants refer to this position—inaccurately, the Court believes—as "District Sales & Parts Manager." See Defs.' L.R. 56.1 Stmt. ¶ 1. average ranking is awarded the Field Traveler of the Year Award, which includes an opportunity to attend a company trip. Defs.' L.R. 56.1 Stmt. ¶ 24. Field travelers also receive annual performance evaluations. From 2016 to 2018, the ranking system was "mainly based on dealer

performance metrics" including sales, retention, and customer satisfaction. Pl.'s L.R. 56.1 Stmt., Ex. D at 80:10-16. To calculate the rankings, managers used a spreadsheet that attributed a point value to each category. Starting in January 2018, rankings were partly based on the employee's execution of management-established "guardrails" that established an area of focus for field travelers' work with the dealers. Each quarter the field travelers gave a presentation describing the work they completed within those guardrails. Four managers rated the presentations: the Vehicle Operations Manager (VOM), the Customer Service Operations Manager (CSOM), the Vehicle Field Sales Manager (VFSM), and the Customer Services Field Manager (CSFM). Following the presentations these four managers individually ranked each DSPM and DSM, and those

ratings would be averaged for an employee's final ranking. Seventy percent of a field traveler's final ranking is based on individual performance, and thirty percent is based on the field traveler's partner's performance. B. Hurlow's employment at TMS Hurlow joined TMS as an intern in the fall of 2015. In May 2016, he was promoted to a DSPM position at Lexus Central. Defendant Nathan Lindstrom was a CSFM at Lexus Central from June 2018 through September 2019 before becoming a VFSM in October 2019. Defendant Brad Anderson was a CSOM at Lexus Central from December 2015 until June 2021. Defendant Spencer Illingworth was the Assistant General Manager (AGM) at Lexus Central from January 2017 to November 2022. TMS provided the quarterly field traveler rankings from first quarter 2018 to fourth quarter 2020, excluding the first quarter of 2020 due to the COVID-19 pandemic. The final DSPM rankings during this time period are as follows, with each particular

employee's gender noted ("Darryl" is plaintiff Hurlow): 2018 Q1 Q2 Q3 Q4 1 Hannah (F) Hannah (F) Hannah (F) Hannah (F) 2 Jackie (F) Rachel (F) Darryl (M) Rachel (F) 3 Darryl (M) Darryl (M) Tom (M) Tom (M) 4 Rachel (F) Tom (M) Rachel (F) Darryl (M) 5 Luke (M) Luke (M) Luke (M) Luke (M)

2019 Q1 Q2 Q32 Q4 1 Rachel (F) Tom (M) Rachel (F) Tom (M) 2 Luke (M) Darryl (M) Luke (M) Luke (M) 3 Darryl (M) Luke (M) Tom (M) Courtney (F) 4 Tom (M) Rachel (F) Courtney (F) Darryl (M) 5 Courtney (F) Courtney (F) Stephanie (F)

2 The third quarter of 2019 coincided with Hurlow's FMLA leave, so he did not receive a ranking. Instead, because Hurlow worked for forty-seven percent of that quarter, he was given a bonus that amounted to that percentage of the average of his Q1 and Q2 bonuses. See Defs.' L.R. 56.1 Stmt., Ex. A-15. 2020 Q1 Q2 Q3 Q4 1 Dan (M) Dan (M) Stephanie (F)

2 Stephanie (F) Stephanie (F) Courtney (F) 3 Courtney (F) Luke (M) Dan (M) 4 Luke (M) Courtney (F) Darryl (M) 5 Darryl (M) Darryl (M) Luke (M)

See Defs.' L.R. 56.1 Stmt., ¶ 76. In 2018, Hugh Dyer, Hurlow's manager, completed his performance evaluation. He identified "innovation" as an "area of improvement" for Hurlow. Defs.' L.R. 56.1

Stmt., Ex. A-2 at TOYOTA000036. Specifically, Dyer noted "tak[ing] the additional initiative to stand apart from peers" as a "next step" for Hurlow and specified that this included "making sure" that he is "communicating all that he is achieving and working on with his dealers," "volunteer[ing] for, and deliver[ing], on extra projects" and "developing unique and individual plans for each dealer." Id. Dyer also noted that potential challenges for Hurlow included demonstrating leadership with dealers, effective communication, and developing advocates. Id. In early January 2019, Hurlow requested a meeting with Illingworth. Illingworth testified that Hurlow expressed his belief that "he was getting treated unfairly" regarding the rankings and the presentations. Defs.' L.R. 56.1 Stmt. ¶ 66. On January 11, 2019,

Hurlow sent Illingworth a follow-up e-mail in which he noted that he had been passed over for the 2018 promotion "despite his seniority and performance level." Defs.' L.R. 56.1 Stmt., Ex. A-4 at TOYOTA000354. He identified the "non-transparent process of promotions," district assignments, and "ranking based on inconsistent and subjective measures" as processes that "seem[ed]" to suggest he was being "discriminated

against." Id. Hurlow also stated that "there is a fine line between favoritism and sexism." Id. Illingworth forwarded the e-mail to Linda Perry, TMNA's Human Resources Business Advisor. Perry scheduled a phone call with Hurlow to discuss the e-mail.

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Hurlow v. Toyota Motor North America, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/hurlow-v-toyota-motor-north-america-inc-ilnd-2024.