Higgins v. Synergy Coverage Sols., LLC

2020 NCBC 4
CourtNorth Carolina Business Court
DecidedJanuary 15, 2020
Docket18-CVS-12548
StatusPublished

This text of 2020 NCBC 4 (Higgins v. Synergy Coverage Sols., LLC) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Higgins v. Synergy Coverage Sols., LLC, 2020 NCBC 4 (N.C. Super. Ct. 2020).

Opinion

Higgins v. Synergy Coverage Sols., LLC, 2020 NCBC 4.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION MECKLENBURG COUNTY 18 CVS 12548

ARLENE B. HIGGINS,

Plaintiff,

v.

SYNERGY COVERAGE ORDER AND OPINION ON SOLUTIONS, LLC; SYNERGY DEFENDANTS’ MOTION TO DISMISS HOLDINGS, LLC; SYNERGY INSURANCE COMPANY, and their PLAINTIFF’S FIRST AMENDED subsidiaries and affiliates; and COMPLAINT BRUCE A. FLACHS,

Defendants.

1. THIS MATTER is before the Court on Defendants’ Motion to Dismiss

Plaintiff’s First Amended Complaint (the “Motion”) under Rule 12(b)(6) of the North

Carolina Rules of Civil Procedure (“Rule(s)”) in the above-captioned case.

2. After reviewing the Motion, the briefs in support and opposition, the First

Amended Complaint, certain documents identified and relied upon in Plaintiff’s First

Amended Complaint and submitted by Defendants in support of the Motion, and the

arguments of counsel at the hearing on the Motion (the “Hearing”), the Court hereby

GRANTS in part and DENIES in part the Motion.

Fosbinder Law Office, by Julie Fosbinder, for Plaintiff Arlene B. Higgins.

Robinson, Bradshaw & Hinson, P.A., by Pearlynn Houck, Fitz E. Barringer, and Travis Hinman, for Defendants Synergy Coverage Solutions, LLC, Synergy Holdings, LLC, Synergy Insurance Company, and Bruce A. Flachs.

Bledsoe, Chief Judge. I.

FACTUAL BACKGROUND

3. The Court does not make findings of fact on motions to dismiss under Rule

12(b)(6). Rather, the Court recites only the relevant allegations asserted in Plaintiff's

First Amended Complaint to determine the Motion.

4. This litigation arises from the termination of Plaintiff Arlene B. Higgins

(“Higgins” or “Plaintiff”) from her long-term employment with Defendant Synergy

Coverage Solutions, LLC (“Synergy Solutions” or the “Company”). Higgins alleges

that after she had been employed at Synergy Solutions for ten years, the Company

terminated her employment in breach of an oral contract to employ her until the

Company was sold, to prevent her from realizing the value of certain phantom units

that might vest if she were an employee at the time of sale. Alternatively, Higgins

argues she was terminated because of her age.

5. Synergy Solutions “operates as a managing general agent and underwriter,

providing workers compensation administrative services for certain insurance

companies[.]” (First Am. Compl. ¶ 2 [hereinafter “FAC”], ECF No. 31.) Defendant

Synergy Holdings, LLC (“Synergy Holdings”) is an insurance holding company and

the parent of Synergy Solutions and Defendant Synergy Insurance Company

(“Synergy Insurance”). Synergy Insurance is an affiliate of Synergy Solutions for

which Synergy Solutions provides workers compensation administrative services. 1

(FAC ¶¶ 2–4.)

1 Together Synergy Solutions, Synergy Insurance, and Synergy Holdings shall be referenced

hereafter as the “Synergy Defendants.” 6. At all relevant times, Defendant Bruce A. Flachs (“Flachs”) was the

“Organizer, President, Manager, and Chief Executive Officer” of Synergy Solutions,

and the “Organizer, President, Manager, and Member” of Synergy Holdings. (FAC ¶

5.)

7. Flachs and Higgins first began working together in the insurance industry

in 1993. (FAC ¶ 9.) In August 2006, Flachs recruited Higgins to become the Chief

Underwriting Officer of Synergy Solutions, a position she held until she was

terminated in July 2017. (FAC ¶¶ 1, 8.) Higgins reported directly to Flachs, and

Flachs conducted her annual performance reviews. (FAC ¶¶ 8, 18, 25–27, 35.)

8. In July 2009, Synergy Holdings adopted a “Phantom Compensation Plan”

(“Plan”) to give employees of Synergy Holdings and its subsidiaries, including

Synergy Solutions, the opportunity to receive bonus compensation for their services

in the form of a cash payout of “Phantom Units” upon the sale of Synergy Holdings if

certain conditions were met. (FAC ¶ 17; see Mem. Supp. Defs.’ Mot. Dismiss Pl.’s

FAC Ex. 1, at ¶ 9 [hereinafter the “Plan”], ECF No. 42.2.) Each grant of Phantom

Units under the Plan was governed by the terms of a Phantom “Award Agreement”

between the employee recipient and Synergy Holdings. (See Mem. Supp. Defs.’ Mot.

Dismiss Pl.’s FAC Exs. 2–5, [hereinafter “Award Agreement(s)”], ECF Nos. 42.3–

42.6.) The Plan specifically provided that the value of any Phantom Units awarded

to an employee would be paid to the employee upon the sale of 50% or more of Synergy

Holdings’s shares or upon the disposition of substantially all of the assets of that

entity. (Plan ¶¶ 6(a), 17.) The Plan further provided, however, that any Phantom Units awarded under the Plan would be “forfeited and cancelled immediately” upon

termination of the employee’s employment with Synergy Holdings or its affiliates,

“voluntarily or involuntarily, with or without cause[.]” (Plan ¶ 4(b).)

9. Higgins opted to receive four Phantom Unit awards under the Plan in lieu

of bonuses and/or salary increases during her employment. These Awards totaled

8,600 Phantom Units: 5,000 in August 2009, 600 in August 2012, 2,000 in July 2014,

and 1,000 in July 2015. (FAC ¶¶ 19, 22, 25–26.)2

10. According to Higgins, beginning in her 2009 performance review and

continuing in each review thereafter, Flachs represented “that he was continuously

pursuing and entertaining offers from third parties to purchase Synergy Holdings[.]”

(FAC ¶ 18.) Higgins also alleges Flachs told her “that her retention in her

management role was critical to the success of the company. . . . [and that] she would

benefit financially when the company would eventually sell.” (FAC ¶ 18.) According

to Higgins, she relied on Flachs’s representations in deciding to accept each award of

Phantom Units.

11. Higgins’s work responsibilities at Synergy Solutions and its affiliates

increased with her seniority at the Company. While continuing to serve as Synergy

2 Higgins also alleges that in 2006, she accepted 25,000 Class B Units of stock in Synergy

Holdings pursuant to a “Restricted Unit Plan,” which have since vested. (FAC ¶¶ 13–14.) Higgins accepted 2,500 additional Class B Units in December 2016 which were scheduled to vest on or about December 1, 2017. (FAC ¶ 28.) Higgins alleges that her Class B Units “were designated as ‘subject to repurchase’ if she left her employment.” (FAC ¶ 15.) She avers that she requested information regarding the value of her Class B Units after her termination in September 2017, which Synergy Solutions refused to provide, and that the Company stated that it was not interested in repurchasing her units due to Plaintiff’s potential litigation against the Company. (FAC ¶ 44.) Higgins does not base any claims in this action on her Class B Units. Solutions’s Chief Underwriting Officer, she took over management of the Company’s

“Premium Audit Department” in 2009, (FAC ¶ 20), and became a member of the

Board of Directors of Synergy Insurance in 2012, (FAC ¶ 24). In 2014, she was given

the additional title of Executive Vice President of Premier Markets and made

Manager over Marketing. (FAC ¶ 24.) Higgins consistently received positive

performance reviews from Flachs through July 2016. (See FAC ¶¶ 26–27.)

12. The relationship between Higgins and the Company deteriorated in 2017.

Higgins alleges that “[o]n or about May 11, 2017, without any advance notice or prior

discussion, Flachs informed Higgins of his plan to restructure the management of

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