Botsford, J.
This is a defamation action, before us on further appellate review. The plaintiff, John P. Harrington, and the two defendants, William M. Costello and John A. Perry, are Roman Catholic priests. Harrington claims that the defendants published, in the parish where Harrington was serving, a false and defamatory statement to the effect that a parishioner had accused Har[721]*721rington of stalking her minor son, and that Harrington suffered substantial personal harm as a result. A judge in the Superior Court granted the defendants’ motion to dismiss the complaint on statute of limitations grounds. A divided panel of the Appeals Court affirmed. Harrington v. Costello, 82 Mass. App. Ct. 812 (2012).
Harrington argues that under proper application of the so-called discovery rule, the statute of limitations is tolled until the plaintiff knows the identity of the defendant. He claims that here, although he knew that Costello and Perry had published the defamatory2 stalking accusation in 2005, he reasonably could believe they were privileged or entitled to do so; and that he did not know that they were the proper defendants until he discovered, in November of 2007 (within the limitations period), that Costello, with Perry’s knowledge, had fabricated completely the defamatory stalking accusation. We agree with Harrington that under the discovery rule, knowledge of the identity of the defendant is necessary for a cause of action to accrue — in addition to knowledge of the harm for which recovery is sought and of the cause of that harm. In the case of defamation, however, the harm for which recovery is sought, at its core, is the publication of the defamatory material, and therefore it is knowledge of the publisher’s identity that is required; whether the publisher can claim a qualified or conditional privilege to publish is a separate matter. Because Harrington’s complaint alleges he knew in 2005 that the defendants were the publishers of the defamatory stalking accusation that caused him harm, we conclude that his complaint was not timely filed. Accordingly, we affirm the judgment dismissing the complaint.
1. Background, a. Facts. We summarize the facts alleged in Harrington’s complaint, accepting them as true. Golchin v. Liberty Mut. Ins. Co., 460 Mass. 222, 223 (2011), S.C., 466 Mass. 156 (2013), quoting Marram v. Kobrick Offshore Fund, Ltd., 442 Mass. 43, 45 (2004). The parties are all ordained [722]*722priests in the Roman Catholic Church. In January of 2005, Harrington was serving as a priest at St. Patrick’s Church (St. Patrick’s) in Falmouth, in the Diocese of Fall River. Perry was the pastor at St. Patrick’s and was Harrington’s superior; Perry also served as the vicar general of the diocese. Costello was the pastor of St. Anthony’s Catholic Church (St. Anthony’s) in East Falmouth. At some point in January, Costello telephoned Perry and told him that a parishioner of St. Patrick’s (parishioner) had accused Harrington of stalking her minor son, a high school student, and wanted to transfer her son from the religious education program at St. Patrick’s to the counterpart program at St. Anthony’s. In response to Costello’s call, Perry spoke to the two directors of religious education at St. Patrick’s, learned that the parishioner’s son indeed had withdrawn from the religious education program, and then told the two directors, “[T]hat is the young man whose mother has accused Father Harrington of stalking.”
Thereafter, Perry contacted Harrington and informed him of the stalking accusation conveyed by Costello. The accusation of stalking was false, as Harrington explained to Perry; he urged Perry to speak to the parishioner directly. Perry did so, and then spoke again to Harrington, telling him that the parishioner said that she had never told Costello that Harrington was stalking her son. What the parishioner in fact said to Perry, however, was that she had spoken with a coworker, Michael LeBrun, about “her son’s situation,” not Costello, but that she had never informed LeBrun or anyone else that Harrington was stalking her son. Perry thus withheld from Harrington everything the parishioner told him other than that she had not personally conveyed the stalking accusation to Costello.
Harrington then spoke to Costello, who informed Harrington that he, Costello, had been mistaken: it had not been the parishioner who told him of the stalking accusation, but instead had been a coworker of that parishioner, a man who was a member of St. Anthony’s congregation and a Mend of Costello’s. Although Hamngton asked Costello for the name of the coworker, Costello refused to provide it, as did Perry when Harrington later asked him for the name — although Perry made it clear he knew the name.
[723]*723Following the publication of the stalking accusation, Harrington was subjected to harassment and ridicule in the St. Patrick’s community. In May of 2005, Harrington met with Perry and Bishop George Coleman of the Fall River Diocese. Bishop Coleman made it clear that Harrington was not going to learn the identity of the coworker who, according to Costello and Perry, was the source of the statement about the parishioner’s stalking accusation; the bishop instead indicated that Harrington should drop the matter. Thereafter, the bishop suspended Harrington from living in diocesan housing, an action creating the potential for Harrington to be stigmatized as a priest accused of sexual abuse.
On November 6, 2007, Harrington finally learned of Le-Brun’s identity.3 That same day, Harrington met and spoke with LeBrun, who stated that he had never accused Harrington of stalking the parishioner’s son.4 Harrington became aware at that point that Costello had fabricated completely the stalking accusation, and that Bishop Coleman, Perry, and Costello had “engaged in a ‘conspiracy of silence’ to prevent Harrington from discovering the true source of the allegations, namely Costello.” In April, 2009, Perry confirmed that LeBrun was, in fact, the person whose identity was kept from Harrington.
b. Procedural history. On November 1, 2010, Harrington filed his complaint against Perry and Costello in the Superior Court. Thereafter, the defendants moved to dismiss the complaint on statute of limitations grounds, arguing that the applicable three-year limitations period, see G. L. c. 260, § 4, barred Harrington’s suit. A Superior Court judge granted the motion, concluding that the discovery rule did not toll the statute of limitations, because all the facts giving rise to the cause of action for defamation against the defendants were known to Harrington in 2005, five years before the complaint was filed. The judge also ruled that G. L. c. 260, § 12,5 did not toll the limita[724]*724tions period, because the defendants had not concealed the facts giving rise to a cause of action for defamation, and Harrington was aware of all of those facts in 2005.
In his appeal to the Appeals Court, the plaintiff argued for the first time that the statute of limitations was tolled until November 6, 2007, because Harrington reasonably could have believed until then that the defendants were permitted or privileged to repeat the defamatory statement about the accusation of stalking a minor to each other and to the religious education directors. The majority of the Appeals Court rejected the claim, agreeing with the motion judge that the statute of limitations had run.
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Botsford, J.
This is a defamation action, before us on further appellate review. The plaintiff, John P. Harrington, and the two defendants, William M. Costello and John A. Perry, are Roman Catholic priests. Harrington claims that the defendants published, in the parish where Harrington was serving, a false and defamatory statement to the effect that a parishioner had accused Har[721]*721rington of stalking her minor son, and that Harrington suffered substantial personal harm as a result. A judge in the Superior Court granted the defendants’ motion to dismiss the complaint on statute of limitations grounds. A divided panel of the Appeals Court affirmed. Harrington v. Costello, 82 Mass. App. Ct. 812 (2012).
Harrington argues that under proper application of the so-called discovery rule, the statute of limitations is tolled until the plaintiff knows the identity of the defendant. He claims that here, although he knew that Costello and Perry had published the defamatory2 stalking accusation in 2005, he reasonably could believe they were privileged or entitled to do so; and that he did not know that they were the proper defendants until he discovered, in November of 2007 (within the limitations period), that Costello, with Perry’s knowledge, had fabricated completely the defamatory stalking accusation. We agree with Harrington that under the discovery rule, knowledge of the identity of the defendant is necessary for a cause of action to accrue — in addition to knowledge of the harm for which recovery is sought and of the cause of that harm. In the case of defamation, however, the harm for which recovery is sought, at its core, is the publication of the defamatory material, and therefore it is knowledge of the publisher’s identity that is required; whether the publisher can claim a qualified or conditional privilege to publish is a separate matter. Because Harrington’s complaint alleges he knew in 2005 that the defendants were the publishers of the defamatory stalking accusation that caused him harm, we conclude that his complaint was not timely filed. Accordingly, we affirm the judgment dismissing the complaint.
1. Background, a. Facts. We summarize the facts alleged in Harrington’s complaint, accepting them as true. Golchin v. Liberty Mut. Ins. Co., 460 Mass. 222, 223 (2011), S.C., 466 Mass. 156 (2013), quoting Marram v. Kobrick Offshore Fund, Ltd., 442 Mass. 43, 45 (2004). The parties are all ordained [722]*722priests in the Roman Catholic Church. In January of 2005, Harrington was serving as a priest at St. Patrick’s Church (St. Patrick’s) in Falmouth, in the Diocese of Fall River. Perry was the pastor at St. Patrick’s and was Harrington’s superior; Perry also served as the vicar general of the diocese. Costello was the pastor of St. Anthony’s Catholic Church (St. Anthony’s) in East Falmouth. At some point in January, Costello telephoned Perry and told him that a parishioner of St. Patrick’s (parishioner) had accused Harrington of stalking her minor son, a high school student, and wanted to transfer her son from the religious education program at St. Patrick’s to the counterpart program at St. Anthony’s. In response to Costello’s call, Perry spoke to the two directors of religious education at St. Patrick’s, learned that the parishioner’s son indeed had withdrawn from the religious education program, and then told the two directors, “[T]hat is the young man whose mother has accused Father Harrington of stalking.”
Thereafter, Perry contacted Harrington and informed him of the stalking accusation conveyed by Costello. The accusation of stalking was false, as Harrington explained to Perry; he urged Perry to speak to the parishioner directly. Perry did so, and then spoke again to Harrington, telling him that the parishioner said that she had never told Costello that Harrington was stalking her son. What the parishioner in fact said to Perry, however, was that she had spoken with a coworker, Michael LeBrun, about “her son’s situation,” not Costello, but that she had never informed LeBrun or anyone else that Harrington was stalking her son. Perry thus withheld from Harrington everything the parishioner told him other than that she had not personally conveyed the stalking accusation to Costello.
Harrington then spoke to Costello, who informed Harrington that he, Costello, had been mistaken: it had not been the parishioner who told him of the stalking accusation, but instead had been a coworker of that parishioner, a man who was a member of St. Anthony’s congregation and a Mend of Costello’s. Although Hamngton asked Costello for the name of the coworker, Costello refused to provide it, as did Perry when Harrington later asked him for the name — although Perry made it clear he knew the name.
[723]*723Following the publication of the stalking accusation, Harrington was subjected to harassment and ridicule in the St. Patrick’s community. In May of 2005, Harrington met with Perry and Bishop George Coleman of the Fall River Diocese. Bishop Coleman made it clear that Harrington was not going to learn the identity of the coworker who, according to Costello and Perry, was the source of the statement about the parishioner’s stalking accusation; the bishop instead indicated that Harrington should drop the matter. Thereafter, the bishop suspended Harrington from living in diocesan housing, an action creating the potential for Harrington to be stigmatized as a priest accused of sexual abuse.
On November 6, 2007, Harrington finally learned of Le-Brun’s identity.3 That same day, Harrington met and spoke with LeBrun, who stated that he had never accused Harrington of stalking the parishioner’s son.4 Harrington became aware at that point that Costello had fabricated completely the stalking accusation, and that Bishop Coleman, Perry, and Costello had “engaged in a ‘conspiracy of silence’ to prevent Harrington from discovering the true source of the allegations, namely Costello.” In April, 2009, Perry confirmed that LeBrun was, in fact, the person whose identity was kept from Harrington.
b. Procedural history. On November 1, 2010, Harrington filed his complaint against Perry and Costello in the Superior Court. Thereafter, the defendants moved to dismiss the complaint on statute of limitations grounds, arguing that the applicable three-year limitations period, see G. L. c. 260, § 4, barred Harrington’s suit. A Superior Court judge granted the motion, concluding that the discovery rule did not toll the statute of limitations, because all the facts giving rise to the cause of action for defamation against the defendants were known to Harrington in 2005, five years before the complaint was filed. The judge also ruled that G. L. c. 260, § 12,5 did not toll the limita[724]*724tions period, because the defendants had not concealed the facts giving rise to a cause of action for defamation, and Harrington was aware of all of those facts in 2005.
In his appeal to the Appeals Court, the plaintiff argued for the first time that the statute of limitations was tolled until November 6, 2007, because Harrington reasonably could have believed until then that the defendants were permitted or privileged to repeat the defamatory statement about the accusation of stalking a minor to each other and to the religious education directors. The majority of the Appeals Court rejected the claim, agreeing with the motion judge that the statute of limitations had run. Harrington v. Costello, 82 Mass. App. Ct. at 815-816. The dissenting justice agreed with Harrington. Id. at 817-821 (Trainor, J., dissenting). We granted Harrington’s application for further appellate review.
2. Discussion, a. Standard of review. We review the allowance of a motion to dismiss de novo, accepting the allegations in the complaint as true and drawing all reasonable inferences in the plaintiff’s favor. Curtis v. Herb Chambers 1-95, Inc., 458 Mass. 674, 676 (2011), and cases cited. To survive a motion to dismiss, the factual allegations must plausibly suggest that the plaintiff is entitled to relief; they must “raise a right to relief above the speculative level . . . [based] on the assumption that all the allegations in the complaint are true (even if doubtful in fact).” lannacchino v. Ford Motor Co., 451 Mass. 623, 636 (2008), quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007).6
b. Statute of limitations and discovery rule. Under G. L. [725]*725c. 260, § 4, an action for defamation must be “commenced only within three years next after the cause of action accrues.” The definition of accrual for the purposes of G. L. c. 260, § 4, has been left to judicial interpretation. See, e.g., Riley v. Presnell, 409 Mass. 239, 243 (1991), quoting Franklin v. Albert, 381 Mass. 611, 617 (1980). In defamation cases, “the general rule is that the cause of action accrues, and the statute of limitations begins to run, on publication of the defamatory statement.” Flynn v. Associated Press, 401 Mass. 776, 780 (1988). A statement is published when it is communicated to a third party. White v. Blue Cross & Blue Shield of Mass., Inc., 442 Mass. 64, 66 (2004). Because he filed his complaint more than three years after publication of the alleged defamatory statement that he was accused of stalking a minor, Harrington has the burden of establishing facts that take him outside the statutory three-year limitations period. See, e.g., Riley, supra at 243-244, citing Franklin, supra at 619.
As indicated, Harrington argues that his action was timely because the discovery rule prevents accrual of a tort cause of action, including one for defamation, until a plaintiff knows, or with reasonable diligence should know, the identity of the defendant who caused his harm, and that Harrington did not know that Costello and Perry were responsible for causing his harm until he learned that they had made up the stalking accusation. We agree with Harrington’s first point but not his second.
i. Knowledge of the defendant’s identity. Under the discovery rule, where a plaintiff has suffered an “inherently unknowable” wrong, for accrual to occur, a plaintiff must have knowledge or sufficient notice of two related facts: (1) that he was harmed; and (2) that his harm was caused by the defendant’s conduct. See Flynn, 401 Mass. at 781, quoting White v. Peabody Constr. Co., 386 Mass. 121, 129 (1982) (cause of action does not “accrue until the plaintiff learns, or reasonably should have learned, that he has been harmed by the defendant’s conduct”). See generally Doe v. Creighton, 439 Mass. 281, 283 (2003) (three-[726]*726year limitations period in tort action does not begin to run until “a plaintiff has[,] first, an awareness of her injuries and, second, an awareness that the defendant caused her injuries”); Bowen v. Eli Lilly & Co., 408 Mass. 204, 205-206 (1990); Szymanski v. Boston Mut. Life Ins. Co., 56 Mass. App. Ct. 367, 371 (2002). Our cases considering this second condition — that the injury was caused by the defendant — have concerned solely its causation aspect. That is, we have considered at what point a plaintiff, who knew both the identity of the defendant and the conduct or actions for which the defendant was responsible, knew or should have known that the defendant’s actions caused the harm the plaintiff suffered.7 We have not been called on to consider when a plaintiff, who knew that a particular action or conduct caused him harm, knew or should have known that the defendant was the person responsible for that injury-causing action.8
Courts in a number of other States faced with this question have concluded that for a cause of action to accrue, the identity of the defendant must be known or reasonably knowable. See, e.g., Tamowsky v. Socci, 271 Conn. 284, 288-291, 297 (2004); Adams v. Oregon State Police, 289 Or. 233, 239 (1980); Robinson v. Morrow, 99 P.3d 341, 345 (Utah Ct. App. 2004); Spitler v. Dean, 148 Wis. 2d 630, 637-638 (1989).9 These courts have [727]*727noted that the equitable reason for delaying accrual until a plaintiff knows or reasonably should know that the harm he suffered may have been caused by another person’s tortious conduct applies with equal force where the plaintiff is, and has reason to be, unaware of the identity of the tortfeasor. See Tarnowsky, supra at 291; Robinson, supra; Spitler, supra at 636. We agree. Knowledge of the responsible person’s identity seems implicit in the requirement that a plaintiff know that the defendant’s conduct caused him harm; without such knowledge, the plaintiff does not know whom to sue. Accordingly, a more precise way to state the discovery rule is the following: a cause of action accrues when the plaintiff discovers or with reasonable diligence should have discovered that (1) he has suffered harm; (2) his harm was caused by the conduct of another; and (3) the defendant is the person who caused that harm.10
ii. Application of discovery rule to this case. As mentioned, claiming that the discovery rule — reformulated to include knowledge of the defendant’s identity as a factor — operates to toll the statute of limitations in this case, Harrington contends that his cause of action did not accrue until he discovered Le-Brun and learned for the first time of Costello’s (and derivatively Perry’s) true role in constructing the defamatory stalking statement “entirely out of whole cloth.” The argument is that until then, Harrington reasonably could believe that the defendants were conditionally privileged11 in their publication of the [728]*728defamatory statement because, as pastors, they had a duty to protect their parishioners from harm while engaged in church activities, and this responsibility permitted or even obligated them to speak about the accusation to others, like the religious education program directors, who shared the same interest and duty.12 Advancing an alternative but related point, Harrington also claims that until he made the connection to LeBrun, he reasonably believed that the defendants published the defamatory statement about the stalking accusation without the requisite degree of fault.13,14 In other words, until he learned LeBrun’s name and spoke to him, Harrington did not know Perry and Costello were “defendants” because of their conditional privilege or lack of fault.15 Although the claim certainly has appeal in a [729]*729case where, as alleged here, the defendants lied to Harrington in an effort to cover up their nefarious actions to oust him from the Fall River Diocese, nonetheless, as a defamation action, it cannot succeed.
In January, 2005, Harrington was aware that Costello had related to Perry that a parishioner had accused Harrington of stalking a minor boy — in other words, that Costello had published to Perry a defamatory stalking accusation concerning Harrington. Likewise, Harrington knew at that time that Perry republished the defamatory stalking accusation concerning him to the two religious education directors. Harrington thus had knowledge in early 2005 of the fact of publication and of the defendants’ identities as the publishers of a defamatory statement about him; and he also knew by sometime in 2005 that he had been harmed as a result of the publication, that is, harmed by at least the harassment and ridicule he suffered in the St. Patrick’s community soon after the accusation was published.16 Although, according to Harrington, he did not know until November of 2007 that a claim of defamation against the defendants was viable in a legal sense, accrual under the discovery rule is not delayed until a plaintiff learns that he was legally harmed. See Doe v. Harbor Schs., Inc., 446 Mass. 245, 255 (2006) (“We reject [the plaintiff’s] contention that her fiduciary claim does not accrue until she first understood that she had been legally harmed, i.e., that she could sue [the defendant] for her injuries”); Gore v. Daniel O’Connell’s Sons, Inc., 17 Mass. App. Ct. 645, 647 (1984) (“The unknown factor . . . must be what the facts are, not the legal theory for the cause of action”). See also Fidler v. Eastman Kodak Co., 714 F.2d 192, 199 (1st [730]*730Cir. 1983) (“The statute does not begin to run until the plaintiff knows he has been injured as a result of conduct of [the] defendants. . . . But knowledge that he has been injured by negligent conduct is something more and different” [quotation and citation omitted]).
“Statutes of limitations provide the temporal finality necessary for the orderly conduct of human affairs.” Doe v. Harbor Schs., Inc., 446 Mass. at 256. Accord Franklin, 381 Mass. at 618, quoting Wood v. Carpenter, 101 U.S. 135, 139 (1879) (statutes of limitations “promote repose by giving security and stability to human affairs”). In promoting this finality, statutes of limitations “represent society’s considered, although often far from perfect, compromise between a plaintiff’s need to re-mediate wrongs and society’s need for closure and forward movement.” Doe v. Harbor Schs., Inc., supra. If accrual were not to occur until a plaintiff, who knows (or reasonably should know) that an identified defendant has acted in a way that caused the plaintiff harm, gathers sufficient facts to overcome a legal defense or claim that appears to prevent the claim against that defendant from being legally actionable or viable, accrual arguably could be delayed for years, rendering alleged tortfeasors “perpetual defendants-in-waiting. ”17 Id.
We appreciate that the parties here are Roman Catholic priests;
[731]*731that the Roman Catholic church is hierarchical in organization, see Wheeler v. Roman Catholic Archdiocese of Boston, 378 Mass. 58, 60, cert. denied, 444 U.S. 899 (1979); and that at least Perry and Bishop Coleman were Harrington’s direct superiors. But a claim for defamation seeks to recover for harm caused by publication of defamatory material, see HipSaver, Inc. v. Kiel, 464 Mass. 517, 522 (2013), citing White v. Blue Cross & Blue Shield of Mass., Inc., 442 Mass. at 66, and there is no dispute that Harrington was aware of Costello’s and Perry’s identities as the publishers of the defamatory stalking accusation in 2005. Because Harrington undisputedly knew that the defamatory stalking accusation statement was published; that he was harmed by the publication; and that the defendants were the publishers more than three years before November 10, 2010, the discovery rule does not protect his complaint from dismissal on statute of limitations grounds.
c. Statute of limitations and G. L. c. 260, § 12. Harrington argues that even if the discovery rule itself did not toll the statute of limitations in this case, the statute was tolled pursuant to G. L. c. 260, § 12.18 This statute provides that “[i]f a person liable to a personal action fraudulently conceals the cause of [732]*732such action from the knowledge of the person entitled to bring it,” the period before the plaintiff becomes aware of his cause of action is excluded for purposes of the statute of limitations. See note 5, supra. Harrington argues that in deliberately withholding LeBrun’s identity from him, Costello and Perry engaged in positive acts to fraudulently conceal his cause of action against them. See Friedman v. Jablonski, 371 Mass. 482, 485 n.3 (1976). See also Crocker v. Townsend Oil Co., 464 Mass. 1, 8-9 (2012); Frank Cooke, Inc. v. Hurwitz, 10 Mass. App. Ct. 99, 108 (1980), citing Stetson v. French, 321 Mass. 195, 198 (1947) (“In the absence of a fiduciary duty of full disclosure, the period of limitations [is] not tolled under G. L. c. 260, § 12, unless the defendant concealed the existence of a cause of action through some affirmative act done with intent to deceive”).19
We agree with Harrington that, as alleged in the complaint, the defendants took steps to deceive him. According to his complaint, despite never having been told by LeBrun (or anyone else) that a parishioner had accused Harrington of stalking her son, Costello published the accusation and told. Harrington that a third party provided him with the information. Furthermore, despite receiving information from the parishioner that she did not tell anyone that Harrington was stalking her son, Perry only informed Harrington that the parishioner did not tell Costello. At best, while these acts concealed from Harrington an appreciation of the defendant’s malicious motivation in publishing the defamatory stalking allegation about him, they did not conceal the publication or identity of the publishers, i.e., the facts giving rise to the defamation claim itself. See Crocker, 464 Mass. at 9-10 (in action challenging plaintiffs’ classification as independent contractors rather than employees, even if it were assumed defendant employer knew plaintiffs might misunderstand their employment status, defendant did not conceal requisite facts from which plaintiffs might determine their employment status; statute of limitations not tolled under G. L. c. 260, § 12). See also Stetson v. French, 321 Mass. at 198, and cases cited [733]*733(“cause of action is not concealed from one who has knowledge of the facts that create it”). Contrast Manufacturers’ Nat’l Bank v. Perry, 144 Mass. 313, 314 (1887) (defendant, through agent, actively concealed fact of plaintiff bank’s overpayment on check). Harrington had knowledge of the facts giving rise to his defamation cause of action as of 2005. Therefore, despite the defendants’ alleged lies and misrepresentations about the source of the original stalking accusation, the statute of limitations was not tolled under G. L. c. 260, § 12.
Judgment affirmed.