Hagberg v. California Federal Bank FSB
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Opinions
Opinion
GEORGE, C. J.
We granted review in this case to consider whether tort liability may be imposed for statements made when a citizen contacts law enforcement personnel to report suspected criminal activity on the part of another person. As we shall explain, we agree with the trial court, the Court of Appeal, and the great weight of authority in this state in concluding that such statements are privileged pursuant to Civil Code section 47, subdivision (b) (section 47(b)),1 and can be the basis for tort liability only if the plaintiff can establish the elements of the tort of malicious prosecution.
I
Plaintiff Lydia Ortiz Hagberg, a Hispanic woman, opened an account at a Pasadena branch of California Federal Bank, FSB (Cal Fed). A few months later she appeared at this branch to cash a check made out to her by the commercial institution Smith Barney. She presented her California driver’s license, her Cal Fed ATM card, the Smith Barney check, and her Smith Barney account summary, along with the envelope in which she had received the check. The teller, also apparently a Hispanic woman, suspected that the check was a counterfeit and brought it to her supervisor, Nolene Showalter, [356]*356apparently a person of European descent. Showalter agreed that the check had a suspicious appearance, in that some of the print was “fuzzy and unclear” or “smudged” and part of the address line was missing—features not commonly found on Smith Barney checks. Showalter contacted Smith Barney by telephone, was informed that the check was not valid, and then contacted Cal Fed’s corporate security office. The regional security manager, Gary Wood, instructed her to telephone the police, and she did so. A transcript of the telephone call to the police discloses that Showalter explained that Hagberg had attempted to negotiate a counterfeit check. The police dispatcher asked questions concerning the identity and appearance of the person attempting to cash the check, apparently in order to assist the police in determining whom they should contact at the bank. Showalter answered these questions and also volunteered that the bank’s corporate security officer “just wants somebody to hang on to her [until] he can check this out. Because our first call to them, they said it was counterfeit . . . . [f] And we’ve taken a lot of losses.” The dispatcher asked the person’s ethnicity, and Showalter answered, “White— well, maybe Hispanic; kind of reddish hair, short.”
While Showalter spoke to the police dispatcher, Wood, the bank’s regional security manager, himself telephoned Smith Barney and was informed that the check was valid and that the information earlier received by Showalter from Smith Barney was erroneous. This information was relayed to Show-alter, who interrupted her statement to the police dispatcher with the news. She informed the dispatcher that Cal Fed no longer required the assistance of the police and that the bank was “getting into trouble here with this.” The dispatcher responded that the police were already at the bank, and when Showalter looked up, she could see a police officer approaching Hagberg. Showalter asked the dispatcher if she should tell the police officers to leave, and the dispatcher told her to do so. Showalter stated in her declaration that she “immediately walked over to the teller window as the police officers were approaching the customer” and that she “reached over the teller’s desk with [her] hand to catch their attention and told the police we had canceled the call.” She stated: “The police, however, proceeded with an investigation and detained the customer.” Showalter did not speak to Hagberg.
Hagberg testified at her deposition that a police officer drew her away from the teller’s window, spread her legs, patted her down, and handcuffed her. Her handbag was searched, and the officer asked her whether she was in possession of weapons or stolen property and whether she was driving a stolen vehicle. Hagberg testified that, as the police were placing her under arrest, she looked at the Hispanic teller who had been serving her, and that the teller announced to Hagberg that Hagberg “looked like a criminal.” Hagberg’s ordeal ended 20 minutes later, when she was released. The record contains a transcript of Hagberg’s telephone call to Smith Barney, evidently later the same day, in which the Smith Barney representative explained that [357]*357Smith Barney had made a mistake in informing Cal Fed that the check was not valid. In this telephone call, Hagberg evidenced distress over her detention.
On September 9, 1999, Hagberg filed a complaint against Cal Fed and 100 unnamed parties as defendants.2 The complaint alleged seven causes of action, including race discrimination in violation of the Unruh Civil Rights Act (§§51, 52.1), false arrest and false imprisonment, slander, invasion of privacy, intentional infliction of emotional distress, and negligence. She claimed humiliation and emotional distress, and sought damages and penalties of $1.6 million for past and future medical expenses and loss of'earnings, as well as attorney fees and costs.
Cal Fed filed its answer on October 15, 1999, and a motion for summary judgment on July 27, 2000. In support of its motion for summary judgment, Cal Fed contended that its statements to the police concerning suspected criminal activity by Hagberg were subject to the absolute privilege established by section 47(b). Cal Fed also claimed immunity under federal law, citing title 31 United States Code section 5318(g), part of the so-called safe harbor provision of the Annunzio-Wylie Anti-Money Laundering Act. Cal Fed also claimed that, even if it were not entitled to immunity for privileged communications under state and federal law, Hagberg had not presented any facts evidencing conduct in violation of the Unruh Civil Rights Act. In support of its motion for summary judgment, Cal Fed proffered Showalter’s declaration, portions of plaintiff’s deposition testimony, copies of Cal Fed’s interrogatories and plaintiff’s answers to interrogatories, and the transcript of a recording of the telephone conversation between Showalter and the police dispatcher, as noted above.
The evidence indicated that although Hagberg believed that the only explanation for her treatment was racial or ethnic prejudice on the part of bank employees, the only evidence she possessed in support of this theory was the circumstance that she was of Hispanic descent and the facts noted above regarding the treatment she received at the time of the incident. On August 10, 2000, plaintiff filed her opposition to the motion for summary judgment. In support, plaintiff presented additional testimony from her deposition, a transcript of a recordings of telephone calls made during the incident, a photocopy of the questioned check, the Showalter declaration, and a copy of Cal Fed’s written loss prevention procedures. Her deposition testimony indicated her belief that the teller’s remark that she looked like a criminal could have been motivated only by racial or ethnic prejudice, and added that the check she proffered would not have been questioned at her [358]*358place of business. Her deposition also indicated that one of the police officers who detained her suggested that she complain about her treatment. On August 18, 2000, defendant filed its reply.
Plaintiff filed motions for continuance to permit further discovery, but they were denied. On August 24, 2000, the trial court granted defendant’s motion for summary judgment.
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Opinion
GEORGE, C. J.
We granted review in this case to consider whether tort liability may be imposed for statements made when a citizen contacts law enforcement personnel to report suspected criminal activity on the part of another person. As we shall explain, we agree with the trial court, the Court of Appeal, and the great weight of authority in this state in concluding that such statements are privileged pursuant to Civil Code section 47, subdivision (b) (section 47(b)),1 and can be the basis for tort liability only if the plaintiff can establish the elements of the tort of malicious prosecution.
I
Plaintiff Lydia Ortiz Hagberg, a Hispanic woman, opened an account at a Pasadena branch of California Federal Bank, FSB (Cal Fed). A few months later she appeared at this branch to cash a check made out to her by the commercial institution Smith Barney. She presented her California driver’s license, her Cal Fed ATM card, the Smith Barney check, and her Smith Barney account summary, along with the envelope in which she had received the check. The teller, also apparently a Hispanic woman, suspected that the check was a counterfeit and brought it to her supervisor, Nolene Showalter, [356]*356apparently a person of European descent. Showalter agreed that the check had a suspicious appearance, in that some of the print was “fuzzy and unclear” or “smudged” and part of the address line was missing—features not commonly found on Smith Barney checks. Showalter contacted Smith Barney by telephone, was informed that the check was not valid, and then contacted Cal Fed’s corporate security office. The regional security manager, Gary Wood, instructed her to telephone the police, and she did so. A transcript of the telephone call to the police discloses that Showalter explained that Hagberg had attempted to negotiate a counterfeit check. The police dispatcher asked questions concerning the identity and appearance of the person attempting to cash the check, apparently in order to assist the police in determining whom they should contact at the bank. Showalter answered these questions and also volunteered that the bank’s corporate security officer “just wants somebody to hang on to her [until] he can check this out. Because our first call to them, they said it was counterfeit . . . . [f] And we’ve taken a lot of losses.” The dispatcher asked the person’s ethnicity, and Showalter answered, “White— well, maybe Hispanic; kind of reddish hair, short.”
While Showalter spoke to the police dispatcher, Wood, the bank’s regional security manager, himself telephoned Smith Barney and was informed that the check was valid and that the information earlier received by Showalter from Smith Barney was erroneous. This information was relayed to Show-alter, who interrupted her statement to the police dispatcher with the news. She informed the dispatcher that Cal Fed no longer required the assistance of the police and that the bank was “getting into trouble here with this.” The dispatcher responded that the police were already at the bank, and when Showalter looked up, she could see a police officer approaching Hagberg. Showalter asked the dispatcher if she should tell the police officers to leave, and the dispatcher told her to do so. Showalter stated in her declaration that she “immediately walked over to the teller window as the police officers were approaching the customer” and that she “reached over the teller’s desk with [her] hand to catch their attention and told the police we had canceled the call.” She stated: “The police, however, proceeded with an investigation and detained the customer.” Showalter did not speak to Hagberg.
Hagberg testified at her deposition that a police officer drew her away from the teller’s window, spread her legs, patted her down, and handcuffed her. Her handbag was searched, and the officer asked her whether she was in possession of weapons or stolen property and whether she was driving a stolen vehicle. Hagberg testified that, as the police were placing her under arrest, she looked at the Hispanic teller who had been serving her, and that the teller announced to Hagberg that Hagberg “looked like a criminal.” Hagberg’s ordeal ended 20 minutes later, when she was released. The record contains a transcript of Hagberg’s telephone call to Smith Barney, evidently later the same day, in which the Smith Barney representative explained that [357]*357Smith Barney had made a mistake in informing Cal Fed that the check was not valid. In this telephone call, Hagberg evidenced distress over her detention.
On September 9, 1999, Hagberg filed a complaint against Cal Fed and 100 unnamed parties as defendants.2 The complaint alleged seven causes of action, including race discrimination in violation of the Unruh Civil Rights Act (§§51, 52.1), false arrest and false imprisonment, slander, invasion of privacy, intentional infliction of emotional distress, and negligence. She claimed humiliation and emotional distress, and sought damages and penalties of $1.6 million for past and future medical expenses and loss of'earnings, as well as attorney fees and costs.
Cal Fed filed its answer on October 15, 1999, and a motion for summary judgment on July 27, 2000. In support of its motion for summary judgment, Cal Fed contended that its statements to the police concerning suspected criminal activity by Hagberg were subject to the absolute privilege established by section 47(b). Cal Fed also claimed immunity under federal law, citing title 31 United States Code section 5318(g), part of the so-called safe harbor provision of the Annunzio-Wylie Anti-Money Laundering Act. Cal Fed also claimed that, even if it were not entitled to immunity for privileged communications under state and federal law, Hagberg had not presented any facts evidencing conduct in violation of the Unruh Civil Rights Act. In support of its motion for summary judgment, Cal Fed proffered Showalter’s declaration, portions of plaintiff’s deposition testimony, copies of Cal Fed’s interrogatories and plaintiff’s answers to interrogatories, and the transcript of a recording of the telephone conversation between Showalter and the police dispatcher, as noted above.
The evidence indicated that although Hagberg believed that the only explanation for her treatment was racial or ethnic prejudice on the part of bank employees, the only evidence she possessed in support of this theory was the circumstance that she was of Hispanic descent and the facts noted above regarding the treatment she received at the time of the incident. On August 10, 2000, plaintiff filed her opposition to the motion for summary judgment. In support, plaintiff presented additional testimony from her deposition, a transcript of a recordings of telephone calls made during the incident, a photocopy of the questioned check, the Showalter declaration, and a copy of Cal Fed’s written loss prevention procedures. Her deposition testimony indicated her belief that the teller’s remark that she looked like a criminal could have been motivated only by racial or ethnic prejudice, and added that the check she proffered would not have been questioned at her [358]*358place of business. Her deposition also indicated that one of the police officers who detained her suggested that she complain about her treatment. On August 18, 2000, defendant filed its reply.
Plaintiff filed motions for continuance to permit further discovery, but they were denied. On August 24, 2000, the trial court granted defendant’s motion for summary judgment. It explained at the hearing on the motion for summary judgment that the absolute privilege established by section 47(b) applied to Cal Fed’s statements to the police concerning suspected criminal activity. It declared: “Although it is subject to abuse, it seems to me the right of a private citizen, or a public citizen for that matter, to contact the police and advise the police of what they suspect to be criminal activity must be absolute and must be without threat of recourse.” The court found support for its conclusion in a decision by this court (Silberg v. Anderson (1990) 50 Cal.3d 205 [266 Cal.Rptr. 638, 786 P.2d 365] {Silberg)) and also in several Court of Appeal decisions. It noted that there was some disagreement on the point in the Courts of Appeal, but it followed the majority view, reiterating that “public policy would dictate that parties must have [unfettered] access to make police reports.” Because it had decided the case on this basis, it declined to reach Cal Fed’s claim to immunity under federal law. The court’s judgment briefly reviewed the evidence, including evidence plaintiff had offered in opposition to the motion for summary judgment, and stated “[a]fter duly considering the evidence proffered by Plaintiff, the Court does not find any triable issue of fact.” Furthermore, it determined: “Defendant’s report to police and communications related thereto are privileged pursuant to Section 47(b) of the California Civil Code.”
On appeal, the Court of Appeal affirmed the trial court’s order granting summary judgment in favor of Cal Fed, agreeing with the lower court that the privilege established by section 47(b) applied to Cal Fed’s communication with the police concerning its suspicion that Hagberg was attempting to negotiate a counterfeit check.
The Court of Appeal, like the trial court, began its analysis with this court’s decision in Silberg, supra, 50 Cal.3d 205, 215-216. The appellate court pointed out that in Silberg, we directed that section 47(b) be applied broadly to bar tort actions based on privileged communications, excepting only the tort of malicious prosecution.
The Court of Appeal pointed to the many cases emanating from the Courts of Appeal that hold that the absolute privilege of section 47(b) “shields testimony or statements to officials conducting criminal investigations.” These cases, it observed, recognize the importance of ensuring an “open channel of communication” between citizens and the police. With regard to a single [359]*359Court of Appeal decision that reached a contrary result (Fenelon v. Superior Court (1990) 223 Cal.App.3d 1476 [273 Cal.Rptr. 367] (Fenelon)), the Court of Appeal observed that Fenelon “has not been followed, and has been roundly criticized.” The Court of Appeal adopted the view embraced by the majority of appellate court decisions on this point. It observed that under the rule set forth in these decisions, citizens are not entirely unprotected from abuse, because Penal Code section 148.5, subdivision (a), provides that it is a misdemeanor knowingly to make a false crime report to the police.
In response to plaintiff’s claim that statements are not subject to an absolute privilege when their utterance violates a statute such as the Unruh Civil Rights Act, the Court of Appeal pointed to other instances in which causes of action defined by statute—statutes carrying out important public policies—also are subject to the privilege established by section 47(b). (Citing, e.g., Rubin v. Green (1993) 4 Cal.4th 1187, 1203 [17 Cal.Rptr.2d 828, 847 P.2d 1044].) Further, the Court of Appeal, like the trial court, declined to reach defendant’s claim that it (defendant) also was shielded by a privilege established by federal law. Finally, the Court of Appeal concluded that the trial court had not abused its discretion in denying plaintiff’s motions for continuance for further discovery.
We granted Hagberg’s petition for review to resolve an apparent conflict in the decisions of the Courts of Appeal. Hagberg urges us to adopt the minority view, pointing out that the ability to summon the police to accuse another of a crime is a potent weapon that is subject to abuse and that can cause great injury to reputation and other interests of innocent persons. She also reiterates her claim that even if the privilege is absolute in most instances when a citizen contacts the police to report suspected criminal activity, the Unruh Civil Rights Act, with its important goal of eliminating discrimination on the basis of race and other classifications, creates an exception when the communication violates the provisions of that act.
Cal Fed, for its part, first vigorously maintains that it is entitled to absolute immunity under 31 United States Code section 5318(g)(3), a federal provision that imposes a duty on banks to report suspected criminal activity of a specified nature to law enforcement authorities and, specifically preempting state law, provides absolute immunity for such reports. Cal Fed urges that even if we were to conclude that state law extends only a qualified privilege with respect to plaintiff’s claims, state law would be preempted by the more expansive federal immunity provision.
With respect to section 47(b), Cal Fed urges that this court, like the Court of Appeal and the trial court in this case, conclude that the better view is expressed by those Court of Appeal decisions holding that section 47(b) [360]*360establishes an absolute privilege for statements made by a citizen who contacts the police to report suspected criminal activity. With respect to plaintiff’s Unruh Civil Rights Act claim, Cal Fed contends that, by its terms, the act does not establish an exception to section 47(b). Cal Fed also asserts that even the violation of a constitutional interest sometimes may fail to enjoy a remedy in damages because of certain immunities and privileges, so that it is not anomalous to extend the privilege to communications such as those alleged in the present case.
II
Section 47 establishes a privilege that bars liability in tort for the mating of certain statements. Pursuant to section 47(b), the privilege bars a civil action for damages for communications made “[i]n any (1) legislative proceeding, (2) judicial proceeding, (3) in any other official proceeding authorized by law, or (4) in the initiation or course of any other proceeding authorized by law and reviewable pursuant to [statutes governing writs of mandate],” with certain statutory exceptions that do not apply to the present case. The privilege established by this subdivision often is referred to as an “absolute” privilege, and it bars all tort causes of action except a claim for malicious prosecution. (See Kimmel v. Goland (1990) 51 Cal.3d 202, 209 [271 Cal.Rptr. 191, 793 P.2d 524]; Silberg, supra, 50 Cal.3d at p. 216.) Cal Fed contends that its communications to the police in the present case fall within the absolute privilege established by section 47(b).
Section 47, subdivision (c) extends a qualified privilege to other communications. Under section 47, subdivision (c), a qualified privilege, that is a privilege that applies only to communications made without malice, applies to “communications] ... to a person interested therein, (1) by one who is also interested, or (2) by one who stands in such a relation to the person interested as to afford a reasonable ground for supposing the motive for the communication to be innocent, or (3) who is requested by the person interested to give the information.” (§ 47, subd. (c).) Hagberg contends that Cal Fed’s communication to the police at most fell into this category of qualified privilege, so that she should be entitled to establish tort liability if she can demonstrate that the communication was made with malice.
We have explained that the absolute privilege established by section 47(b) serves the important public policy of assuring free access to the courts and other official proceedings. It is intended to “ ‘assure utmost freedom of communication between citizens and public authorities whose responsibility is to investigate and remedy wrongdoing.’ ” (Silberg, supra, 50 Cal.3d at p. 213, italics added.) We have explained that both the effective administration of justice and the citizen’s right of access to the government for redress [361]*361of grievances would be threatened by permitting tort liability for communications connected with judicial or other official proceedings. Hence, without respect to the good faith or malice of the person who made the statement, or whether the statement ostensibly was made in the interest of justice, “courts have applied the privilege to eliminate the threat of liability for communications made during all kinds of truth-seeking proceedings: judicial, quasi-judicial, legislative and other official proceedings.” (Ibid.)
Although the statute originally was understood as applicable only to the tort of defamation, our cases, beginning with Albertson v. Raboff (1956) 46 Cal.2d 375, 382 [295 P.2d 405], have extended the privilege it provides to other potential tort claims. (See Oren Royal Oaks Venture v. Greenberg, Bernhard, Weiss & Karma, Inc. (1986) 42 Cal.3d 1157, 1163-1165 [232 Cal.Rptr. 567, 728 P.2d 1202].) As noted, the only tort claim we have identified as falling outside the privilege established by section 47(b) is malicious prosecution. (Silberg, supra, 50 Cal.3d at p. 216.) Section 47(b), of course, does not bar a criminal prosecution that is based on a statement or communication, when the speaker’s utterance encompasses the elements of a criminal offense. (See, e.g., Pen. Code, §§ 118 [perjury], 148.5 [false report of criminal offense].)
In its application to communications made in a “judicial proceeding,” section 47(b) is not limited to statements made in a courtroom. Many cases have explained that section 47(b) encompasses not only testimony in court and statements made in pleadings, but also statements made prior to the filing of a lawsuit, whether in preparation for anticipated litigation or to investigate the feasibility of filing a lawsuit. (See Rubin v. Green, supra, 4 Cal.4th at pp. 1194-1195.) As we have said, “it is late in the day to contend that communications with ‘some relation’ to an anticipated lawsuit are not within the privilege.” (Ibid.) Rather, the privilege applies to “any publication required or permitted by law in the course of a judicial proceeding to achieve the objects of the litigation, even though the publication is made outside the courtroom [when] no function of the court or its officers is involved.” (Silberg, supra, 50 Cal.3d at p. 212; see also PG&E v. Bear Stearns (1990) 50 Cal.3d 1118, 1132-1133, 1137 [270 Cal.Rptr. 1, 791 P.2d 587] [the privilege encompasses a private entity’s statements that instigate another person or entity to undertake litigation].) We have noted the application of the privilege to communications with “ ‘some relation to a proceeding that is . . . under serious consideration;’ ” to “ ‘potential court actions;’ ” and to “ ‘preliminary conversations and interviews related to contemplated action,’ ” and we also have determined that the privilege applies to communications made, prior to the filing of a complaint, by a person “meeting and discussing” with potential parties the “merits of the proposed . . . lawsuit.” (Rubin v. Green, supra, 4 Cal.4th at p. 1194-1195.)
[362]*362By the terms of the statute, statements that are made in quasi-judicial proceedings, or “any other official proceeding authorized by law” (§ 47(b)), are privileged to the same extent as statements made in the course of a judicial proceeding. By analogy to cases extending the litigation privilege to statements made outside the courtroom, many cases have held that the official proceeding privilege applies to a communication intended to prompt an administrative agency charged with enforcing the law to investigate or remedy a wrongdoing. As we summarized in Slaughter v. Friedman (1982) 32 Cal.3d 149 [185 Cal.Rptr. 244, 649 P.2d 886], “the privilege protects] communications to or from governmental officials which may precede the initiation of formal proceedings.” (Id. at p. 156 [185 Cal.Rptr. 244, 649 P.2d 866], italics omitted.)
In Kashian v. Harriman (2002) 98 Cal.App.4th 892 [120 Cal.Rptr.2d 576], for example, the privilege for communications made in connection with “any other official proceeding” was held to apply to a letter urging a division of the Office of the Attorney General to institute an investigation into the propriety of the tax-exempt status being claimed by a health care provider named by the letter writer. In addition, the letter urged that the Attorney General investigate the health care provider for specified alleged unfair business practices; this, too, was found to be covered by the privilege. (Id. at pp. 926-927.) In another case, the privilege was found to extend to communications between private parties regarding whether the parties should urge the Attorney General’s charitable trust division to investigate the alleged failure of a recording studio to pay royalties that it owed to various charities. The Court of Appeal in that case concluded that the privilege extended to communications between private persons “preliminary to the institution of an official proceeding.” (Dove Audio, Inc. v. Rosenfeld, Meyer & Susman (1996) 47 Cal.App.4th 777, 781-783 [54 Cal.Rptr.2d 830].)
In another example, the court in Wise v. Thrifty Payless, Inc. (2000) 83 Cal.App.4th 1296 [100 Cal.Rptr.2d 437] concluded that the privilege extended to a man’s allegedly unfounded and malicious report to the Department of Motor Vehicles that his estranged wife was unfit to drive because of drug use. The court concluded that the “privilege is not limited to the courtroom, but encompasses actions by administrative bodies and quasi-judicial proceedings. [Citation.] The privilege extends beyond statements made in the proceedings, and includes statements made to initiate official action.” (Id. at p. 1303, italics added.) The court in Wise explained its holding by pointing to the public policy served by section 47(b): “An absolute privilege exists to protect citizens from the threat of litigation for communications to government agencies whose function it is to investigate and remedy wrongdoing. [Citation.] The privilege is based on ‘[t]he importance of providing to citizens free and open access to governmental agencies for the reporting of suspected illegal activity.’ [Citation.]” (Wise v. Thrifty Payless, Inc., supra, 83 Cal.App.4th at p. 1303.) [363]*363In King v. Borges (1972) 28 Cal.App.3d. 27 [104 Cal.Rptr. 414], the court held that the privilege extended to a letter written by a lawyer to the state’s Division of Real Estate complaining that a real estate agent improperly had refused to pay a refund out of an escrow fund to the lawyer’s client. The court observed that the communication was intended to prompt official action by the Division of Real Estate, and was as much a part of that agency’s proceedings as a communication made after the agency took official action. The court warned that effective law enforcement would suffer if citizens became reluctant to call upon the government to enforce the law for fear of potential tort liability. In the court’s view, the risk of this public harm outweighed the potential for occasional harm to a private interest that would follow from the application of the privilege to such communications. (Id. at pp. 31-34.)
Another case applied the privilege in the context of a whistleblower statute that encourages citizens to report waste and malfeasance on the part of governmental authorities. (Gov. Code, § 8547.1.) As the court in Braun v. Bureau of State Audits (1998) 67 Cal.App.4th 1382 [79 Cal.Rptr.2d 791], explained, the State Auditor is charged with investigating citizen complaints concerning improper governmental activity and thereafter reporting any improper activity to appropriate enforcement agencies. (Gov. Code, §§ 8547.5, 8547.7.) The Court of Appeal concluded that the Bureau of State Audits’ investigation and its report to an enforcement agency constituted an “official proceeding” and were subject to the absolute privilege—just as initial complaints made by whistleblowers to the State Auditor necessarily would be privileged. (Braun v. Bureau of State Audits, supra, 67 Cal.App.4th at pp. 1389-1391.)
Numerous additional cases agree that the section 47(b) privilege applies to complaints to governmental agencies requesting that the agency investigate or remedy wrongdoing. (See Fremont Comp. Ins. Co. v. Superior Court (1996) 44 Cal.App.4th 867, 876-877 [52 Cal.Rptr.2d 211] [privilege applied to a statement by two worker compensation insurers to the state Department of Insurance and the local district attorney’s office accusing a physician of insurance fraud]; Passman v. Torkan (1995) 34 Cal.App.4th 607, 616-619 [40 Cal.Rptr.2d 291] [privilege applied to a letter written to the local district attorney’s office intended to prompt a criminal prosecution]; Long v. Pinto (1981) 126 Cal.App.3d 946, 948 [179 Cal.Rptr. 182] [privilege applied to a physician’s letter to the state Board of Medical Quality Assurance accusing another physician of performing unnecessary surgeries, because the letter “was sent to prompt board action and was thus part of an official proceeding”]; Tiedemann v. Superior Court (1978) 83 Cal.App.3d 918, 924-926 [148 Cal.Rptr. 242] [privilege applied to communication by a “disgruntled former business associate” to the federal Internal Revenue Service accusing a person of tax fraud]; Martin v. Kearney (1975) 51 Cal.App.3d 309, 311 [124 [364]*364Cal.Rptr. 281] [“official proceeding” privilege extends to parents’ letters to a school principal seeking to prompt official action concerning a teacher’s poor performance].)
By the same token, the overwhelming majority of cases conclude that when a citizen contacts law enforcement personnel to report suspected criminal activity and to instigate law enforcement personnel to respond, the communication also enjoys an unqualified privilege under section 47(b). These cases explain that a statement urging law enforcement personnel to investigate another person’s suspected violation of criminal law, to apprehend a suspected lawbreaker, or to report a crime to prosecutorial authorities is shielded from tort liability to the same extent as a similar statement to administrative enforcement agencies. Reasoning that such communications are at least preparatory to “any other official proceeding authorized by law,” (ibid.) the majority of decisions in the Courts of Appeal have held such statements to be shielded by an absolute privilege. We find these decisions to be persuasive, as we shall explain.
As the Court of Appeal in the present case observed, the leading case in this area is Williams v. Taylor (1982) 129 Cal.App.3d 745 [181 Cal.Rptr. 423] (Williams). In that case, the Court of Appeal applied the absolute privilege of section 47(b) to statements made'by an employer who contacted the police to report suspected theft on the part of an employee and to request that the police conduct an investigation. As a result of the police investigation, the employee was charged with various crimes. Most of the charges ultimately were dismissed, and the employee was acquitted of the remaining charge that went to trial. Thereafter, the employee sued the employer for slander, intentional and negligent infliction of emotional distress, and malicious prosecution.
The Court of Appeal in Williams determined that the employee’s slander and emotional distress claims failed because the statements to the police were subject to the section 47(b) privilege: “In our view,” the appellate court stated, “a communication concerning possible wrongdoing, made to an official governmental agency such as a local police department, and which communication is designed to prompt action by that entity, is as much a part of an ‘official proceeding’ as a communication made after an official investigation has commenced. [Citation.] After all, ‘[t]he policy underlying the privilege is to assure utmost freedom of communication between citizens and public authorities whose responsibility it is to investigate and remedy wrongdoing.’ [Citation.] In order for such investigation to be effective, ‘there must be an open channel of communication by which citizens can call. . . attention to suspected wrongdoing. That channel would quickly close if its use subjected the user to a risk of liability for libel. A qualified privilege is [365]*365inadequate under the circumstances. . . . [f] The importance of providing to citizens free and open access to governmental agencies for the reporting of suspected illegal activity outweighs the occasional harm that might befall a defamed individual. Thus the absolute privilege is essential.’ [Citation] And, since the privilege provided by section 47 [(b)] is absolute, it cannot be defeated by a showing of malice.” (Williams, supra, 129 Cal.App.3d at pp. 753-754.)
We cited Williams with approval in Slaughter v. Friedman, supra, 32 Cal.3d 149. In that case we determined that the privilege did not apply to communications between a dental insurance plan and a dentist’s patients, in which the insurance plan denied claims for assertedly unnecessary work and informed the patients that the insurance company intended to report the dentist to a state dental professional association for possible discipline. These were communications between private parties, they concerned the processing of insurance claims by a private entity, and they were not directed at preparing for or eliciting governmental action. We distinguished these circumstances from those in which the privilege does apply, stating that: “The ‘official proceeding’ privilege has been interpreted broadly to protect communication to or from governmental officials which may precede the initiation of formal proceedings. (Williams v. Taylor (1982) 129 Cal.App.3d 745, 753 [181 Cal.Rptr. 423] [statements to investigative officers]; Brody v. Montalbano (1978) 87 Cal.App.3d 725, 732-733 [151 Cal.Rptr. 206] [communications between parents and school board]; Tiedemann v. Superior Court (1978) 83 Cal.App.3d 918, 924—926 [148 Cal.Rptr. 242] [statements to I.R.S. agents investigating tax fraud].)” (Slaughter v. Friedman, supra, 32 Cal.3d at p. 156.)
Many other decisions are in accord with Williams, supra, 129 Cal.App.3d 745. In Beroiz v. Wahl (2000) 84 Cal.App.4th 485 [100 Cal.Rptr.2d 905], for example, the court relied upon Williams in determining that the privilege barred a defamation claim based upon an American citizen’s communication to Mexican prosecutors seeking the initiation of a criminal investigation by Mexican authorities. The court declared, citing cases dating back to the 1930’s, that “[generally, the absolute privilege shields . . . statements to officials conducting criminal investigations.” (Beroiz v. Wahl, supra, 84 Cal.App.4th at pp. 494-495.) In Cabesuela v. Browning-Ferris Industries of California, Inc. (1998) 68 Cal.App.4th 101, 112 [80 Cal.Rptr.2d 60], the court held that the absolute privilege extended to an employee’s statement to the police that a coworker had threatened the employee with violence. A defamation claim was barred, the court observed, because “Civil Code section 47 gives all persons the right to report crimes to the police, the local prosecutor or an appropriate regulatory agency, even if the report is made in bad faith.” (Ibid.)
[366]*366In Hunsucker v. Sunnyvale Hilton Inn (1994) 23 Cal.App.4th 1498, 1502-1504 [28 Cal.Rptr.2d 722], in the context of false imprisonment and assault and battery claims, the court found the privilege applicable to a hotel manager’s report to the police that a guest had been brandishing a gun in a hotel room. In Cote v. Henderson (1990) 218 Cal.App.3d 796, 806 [267 Cal.Rptr. 274], the court determined that the privilege extended to a report made by a woman to the police and the district attorney that a man had raped her. And in Johnson v. Symantec Corp. (N.D.Cal. 1999) 58 F.Supp.2d 1107 (Johnson), the court applied the privilege to bar a defamation action against a man who reported to the police that a coworker had assaulted him. Applying California law, the federal district court opined that this court would agree with the court in Williams, supra, 129 Cal.App.3d 745, that the privilege applied not only to communications made during pending official proceedings, but also to “preinvestigation communications intended to trigger official action.” (Johnson, supra, 58 F.Supp.2d at p. 1110.) The district court pointed to the many lower court cases in accord with Williams, to our statement in Slaughter v. Friedman, supra, 32 Cal.3d 149, that the official proceeding privilege should be interpreted broadly, and also to our approving citation to Williams, supra, 129 Cal.App.3d 745 [181 Cal.Rptr. 423], in the Slaughter case. (Johnson, supra, 58 F.Supp.2d at pp. 1109-1110, & fn. 3; see also Form Precision, Inc. v. International Business Machines (9th Cir. 1982) 673 F.2d 1045, 1055 [applying the absolute privilege of section 47(b) to communications by an alleged crime victim to the local police].)
One Court of Appeal decision disagreed with these authorities, but its analysis has been rejected in numerous subsequent decisions. In Fenelon, supra, 223 Cal.App.3d 1476, a majority of the court determined that a citizen’s statement to the police concerning the suspected criminal activity of another person did not concern an “official proceeding.” The majority declared that the term “official proceeding” encompasses solely “proceedings ‘which [resemble] judicial and legislative proceedings, such as transactions of administrative boards and quasi-judicial and quasi-legislative proceedings . . . .’ [Citation.]” (Id. at p. 1480.) The primary reason advanced for this conclusion was that it is only in such proceedings that persons accused of wrongdoing possess a certain minimum level of due process protection. (Id. at p. 1483.) An administrative proceeding may qualify under section 47(b), the majority stated, when the body possesses factfinding authority and conducts hearings and renders adjudicative judgments based on the application of law to the facts. “In general,” the Fenelon majority stated, “the absolute privilege under section 47 [b] is available only where there is an express statutory authorization for the administrative agency to exercise quasi-judicial power.” (Fenelon, at p. 1481.) Citing out-of-state authority, the Fenelon majority declared that it was better policy to accord only a qualified privilege to communications to the police that are intended to instigate official [367]*367action by law enforcement. It quoted a 1978 New York case approvingly: “ ‘To clothe with absolute immunity communications made to a body acting in other than a quasi-judicial capacity—communications which because of the absence of a hearing may often go unheard of, let alone challenged, by their subject—would provide an unchecked vehicle for silent but effective character assassination . . . .’ [Citation.]” (Id. at p. 1483.)
The Fenelon majority cited a number of California cases in support of its assertion that the unqualified privilege applies solely to statements made in official proceedings in which an administrative or legislative body possesses quasi-judicial power vested in it by statute. The cases cited, however, do not support the proposition that the privilege applies solely when a communication is made during a hearing at which the accused person possesses procedural protections, nor do these cases suggest that a communication intended to prompt an administrative agency to investigate wrongdoing would not be privileged. (See Chen v. Fleming (1983) 147 Cal.App.3d 36 [194 Cal.Rptr. 913] [privilege applied to a complaint to the State Bar concerning an attorney]; Imig v. Ferrar (1977) 70 Cal.App.3d 48 [138 Cal.Rptr. 540] [privilege applied to a citizen’s communication seeking an internal affairs investigation of a police officer’s alleged misconduct]; Martin v. Kearney, supra, 51 Cal.App.3d 309 [privilege applied to parents’ complaints to a public school principal about a teacher]; King v. Borges, supra, 28 Cal.App.3d 27 [privilege applied to a complaint to the state Division of Real Estate accusing a real estate broker of dishonesty].)
The cases cited do not suggest that, to be privileged, the communication must have been made at the time of a quasi-judicial hearing at which the accused person had an opportunity to be heard. Indeed, they conclude otherwise. In King v. Borges, supra, 28 Cal.App.3d 27, for example, the court acknowledged that a request that an agency conduct an investigation into wrongdoing is not a part of the formal pleadings in an administrative action. It pointed out, however, that the privilege that is applicable to “judicial proceedings” is not limited to formal pleadings or statements made in open court. To ensure open channels of communication to governmental agencies, the court applied a similarly broad reading to the “official proceeding” privilege, concluding that it encompassed “a communication to an official administrative agency . . . designed to prompt action by that agency.” (Id. at pp. 32-34.) In sum, the cases cited by the Fenelon court applied the privilege to communications requesting agency investigation of possible wrongdoing—an investigation that, like a police investigation, might never result in any further official action at all or that, like a police investigation, might result in a decision to charge the accused person with some kind of wrongdoing.3
[368]*368We are not persuaded by the majority’s analysis in Fenelon, supra, 223 Cal.App.3d 1476. As Justice Benke pointed out in her dissent in Fenelon, prior case law establishes that the critical question is the aim of the communication, not the forum in which it takes place. If the communication is made “in anticipation of or [is] designed to prompt official proceedings, the communication is protected.” (Id. at p. 1485 (dis. opn. of Benke, J.).) Further, as Justice Benke explained, the narrow approach taken by the Fenelon majority to what constitutes an “official proceeding” is contrary to settled authority. (Id. at pp. 1485-1486.) The Fenelon majority’s analysis certainly depended upon a much narrower view of the scope and duration of the privilege in judicial proceedings than we have adopted in recent years. It is well settled that communications may be privileged even when they occur outside any hearing or proceeding at which procedural protections apply. In other words, the judicial proceeding privilege may apply to statements made “outside the courtroom [when] no function of the court or its officers is involved.” (Silberg, supra, 50 Cal.3d at p. 212; see also Rubin v. Green, supra, 4 Cal.4th at pp. 1194-1195; PG&E v. Bear Stearns, supra, 50 Cal.3d at pp. 1132-1133, 1137; Slaughter v. Friedman, supra, 32 Cal.3d at p. 156.)
Although the Fenelon majority pointed to the procedural protections that apply in judicial proceedings or in quasi-judicial administrative enforcement proceedings, it did not explain the many decisions that extend the privilege to communications requesting the initiation of investigation that might lead to such proceedings. As these decisions recognize, statements made in preparation for or to prompt investigation that may result in the initiation of such proceedings fall within the privilege. It is not required that the statement be made during the proceeding itself. A statement to the police that is designed to prompt investigation of crime is not different, in this respect, from statements designed to prompt investigation into the tax-exempt status of a hospital, the failure of an entity to honor a contractual obligation to a charitable trust, the failure of a real estate broker to release funds from escrow, the complaint of a physician that another physician performed unnecessary surgery, or the many other examples noted above of complaints intended to elicit administrative action. Although the administrative action itself, like a criminal trial should one ensue, offers procedural protections to the accused person, there is no basis for concluding that similar protections must be in place at the moment an accusation or complaint is made in order for the privilege to apply.
[369]*369As for the Fenelon majority’s reliance upon the procedural protections offered once quasi-judicial administrative proceedings commence, as explained by the federal district court in Johnson, supra, 58 F.Supp.2d 1107, when it rejected the Fenelon majority’s analysis, “[t]he relevant forum ... for determining the truth of a police report is a criminal trial, whose safeguards go beyond those employed in any quasi-judicial proceeding.” (Id. at p. 1113.) Finally, the evident fear of the Fenelon majority that citizens commonly may manipulate law enforcement personnel and use them as tools in private vendettas seems overstated and exhibits an unwarranted assumption of gullibility on the part of law enforcement personnel and a misplaced lack of confidence in the constitutional and legal process that constrains their exercise of authority.
As noted, subsequent decisions have declined to follow the majority’s conclusion in Fenelon, supra, 223 Cal.App.3d 1476. (See Beroiz v. Wahl, supra, 84 Cal.App.4th at pp. 495-496; Braun v. Chronicle Publishing Co. (1997) 52 Cal.App.4th 1036, 1051-1052 [61 Cal.Rptr.2d 58]; Fremont Comp. Ins. Co. v. Superior Court, supra, 44 Cal.App.4th at p. 876; Passman v. Torkan, supra, 34 Cal.App.4th at pp. 618-619; Hunsucker v. Sunnyvale Hilton Inn, supra, 23 Cal.App.4th at pp. 1502-1504; Johnson, supra, 58 F.Supp.2d at pp. 1111-1112.) 4
In the years following the decision in Williams, supra, 129 Cal.App.3d 745, and the developing weight of authority adhering to its holding and applying the section 47(b) privilege to various communications intended to instigate official investigation into wrongdoing, the Legislature has amended section 47(b) without indicating disapproval of those cases. (See Moore v. Conliffe (1994) 7 Cal.4th 634, 648 [29 Cal.Rptr.2d 152, 871 P.2d 204] [relying upon legislative acquiescence with respect to a claim concerning the application of the section 47(b) privilege to arbitration proceedings].)5
[370]*370Furthermore, support for our conclusion that communications are privileged under section 47(b) when they are intended to instigate official governmental investigation into wrongdoing, including police investigation, also can be found in a statute that establishes an exception that would be unnecessary under the interpretation offered by plaintiff and the Fenelon majority. Section 47.5, enacted the same year that Williams, supra, 129 Cal.App.3d 745, was decided, creates a limited exception to section 47(b) that authorizes a defamation action in certain restricted circumstances. It provides that “[notwithstanding section 47, a peace officer may bring an action for defamation against an individual who has filed a complaint with that officer’s employing agency alleging misconduct, criminal conduct, or incompetence, if that complaint is false, the complaint was made with knowledge that it was false and that it was made with spite, hatred, or ill will.” (§ 47.5.) Although courts have debated constitutional issues presented by section 47.5 (see People v. Stanistreet (2002) 29 Cal.4th 497, 512 [127 Cal.Rptr.2d 633, 58 P.3d 465] [noting constitutional debate but declining to resolve it]), they have agreed that the statute constitutes an exception to the general rule that “[a] communication to an official agency which is designed to prompt action is considered a part of an official proceeding for purposes of Civil Code section 47.” (Walker v. Kiousis (2001) 93 Cal.App.4th 1432, 1439-1440 [114 Cal.Rptr.2d 69]; see also Loshonkohl v. Kinder (2003) 109 Cal.App.4th 510, 514 [135 Cal.Rptr.2d 114].) Because it is understood that the privilege established by section 47(b) should be given an expansive reach, section 47.5 has been construed narrowly. Actions other than for defamation (and the previously excepted action for malicious prosecution), even if they are based upon knowingly false complaints against a peace officer, do not fall within this exception. (Shaddox v. Bertani (2003) 110 Cal.App.4th 1406, 1415 [2 Cal.Rptr.3d 808], & fn. 12.) Section 47.5 unquestionably supports the conclusion that the privilege established by section 47(b) applies, in general, to a “communication to an official agency which is designed to prompt action” (Walker v. Kiousis, supra, 93 Cal.App.4th at pp. 1439-1440), including a communication to the police that is intended to trigger an investigation into possible criminal activity.6
[371]*371It has been urged that the enactment of Penal Code section 148.5, imposing a criminal penalty upon any person who knowingly gives a false report of a crime to any law enforcement officer or district attorney, indicates the [372]*372Legislature’s belief that false reports to the police should not be protected by an absolute privilege. In past cases in which we recognized an absolute privilege under section 47(b), however, we have relied upon similar criminal sanctions in support of our expansive view of the privilege in civil actions. In Silberg, supra, 50 Cal.3d 205, for example, we pointed out that although the absolute privilege almost entirely removes civil litigation as a deterrent against false or malicious communications, “in a good many cases of injurious communications, other remedies aside from a derivative suit for compensation will exist and may help deter injurious publication during litigation. Examples of these remedies include criminal prosecution for perjury ... or subornation of perjury . . . .” (Id. at pp. 218-219.)
Concern that Penal Code section 148.5 provides an inadequate bulwark against false and malicious communications to the police seems overstated. We note the absence of any indication that such malicious communications present a widespread problem. As prior cases have stressed in interpreting section 47(b), the broad application of the privilege serves the important public interest of securing open channels of communication between citizens and law enforcement personnel and other public officials charged with investigating and remedying wrongdoing.
In support of her claim that Cal Fed’s communication with the police in the present case was not subject to the absolute privilege of section 47(b), plaintiff directs our attention to early cases discussing the tort of false imprisonment.
That tort and the crime of false imprisonment are defined in the same way. (Fermino v. Fedco, Inc. (1994) 7 Cal.4th 701, 715 [30 Cal.Rptr.2d 18, 872 P.2d 559].)7 We have explained that “ ‘[t]he tort of false imprisonment is [373]*373the nonconsensual, intentional confinement of a person, without lawful privilege, for an appreciable length of time . . . .’ [Citation.] A person is falsely imprisoned ‘if he is wrongfully deprived of his freedom to leave a particular place by the conduct of another.’ ” (Molleo v. Holy Spirit Assn. (1988) 46 Cal.3d 1092, 1123 [252 Cal.Rptr. 122, 762 P.2d 46].)
In support of her claim that a knowingly false or malicious report to the police accusing another person of criminal activity may give rise to civil liability, plaintiff relies on Miller v. Fano (1901) 134 Cal. 103 [66 R 183] (Miller). In that case, defendant Place, a San Diego police officer, received a telegram from a Los Angeles police officer directing him to arrest one Frank Kuhn, and directing him to consult defendant Fano for further information. Fano was a man who traded in railroad tickets. After learning that a ticket he had bought from Kuhn was forged, Fano tentatively identified Miller to Place, the police officer, as the man who had sold him the questioned ticket. Place arrested Miller without a warrant, believing him to be Kuhn. Miller later was re leased and secured a judgment against Place and Fano.
In our decision in Miller, supra, 134 Cal. 103, we upheld a false imprisonment verdict against Place, the police officer, concluding that he had acted “with gross carelessness” because he failed to investigate Miller’s protestations that he was not Kuhn. (Id. at p. 108, 66 P 183.)
As for Fano’s liability, we acknowledged in Miller, supra, 134 Cal. 103, that a person may be liable for false imprisonment even if he or she did not personally confine the plaintiff, but rather aided and abetted in an unlawful arrest by encouraging, directing, or assisting a police officer to make the unlawful arrest. We went on to conclude that Fano had not encouraged or directed the concededly unlawful arrest of Miller, observing that it was the duty of every citizen to cooperate with the police in their investigation of crime and to provide information to investigating officers. Fano merely fulfilled this duty. In language relied upon by plaintiff in the present case, we suggested that a person would aid and abet an unlawful arrest if he or she should “willfully identify the wrong man as being the criminal, for the purpose of having him arrested and prosecuted . . .” (id. at p. 107), but we denied that an “honest mistake” such as appeared in the case before us could be the basis for a defendant’s liability as an instigator or aider and abettor of a false imprisonment. (Ibid.) Rather, when a person merely conveys information to the police “ ‘leaving it with the constable to act or not, as he thought proper . . . then the defendant will not be liable ....’” (Ibid.)
Plaintiff also refers us to Turner v. Mellon (1953) 41 Cal.2d 45 [257 P.2d 15] (Turner). In Turner, again the question was whether the defendant was liable as one who had assisted in bringing about a police officer’s unjustified [374]*374arrest. Mellon, a Western Union employee, had been robbed several times at his place of employment. He observed plaintiff Turner behaving suspiciously outside his office, telephoned the police, and stated his suspicion that Turner was the robber. Mellon tentatively identified Turner as such to the police. Turner was arrested, but soon was released. We noted that an individual is not liable for false imprisonment unless he or she has “ ‘taken some active part in bringing about the unlawful arrest’ ” by the police. There is no liability if, “ ‘acting in good faith,’ ” he or she simply furnishes information leading to an arrest. (Id. at p. 48.) Although not confronted with a case in which bad faith was alleged, we pointed out how unjust and injurious to the public interest it would be to impose liability for honest mistakes. We concluded that the defendant, though he had given mistaken information leading to the arrest, had not taken an “ ‘active part in bringing about the unlawful arrest.’ ” (Ibid.) Defendant’s conduct “as a matter of law, did not amount to participation in the arrest.” (Id. at p. 49.)
These cases, however, did not mention, much less analyze, the privilege established by section 47(b). They explored the limits of the common law tort of false imprisonment and the potential for liability as an aider and abettor of an unlawful arrest by police officers. The cases did not consider the issue in the context of a proceeding in which bad faith actually was alleged. The cases also did not distinguish between malicious conduct of a citizen that aided or promoted a peace officer’s unlawful arrest, which might support liability, and pure communication, which would be protected by the statutory privilege. (See Kimmel v. Goland, supra, 51 Cal.3d at p. 211 [distinguishing injury from “noncommunicative conduct” from injury arising from “communicative acts”].) They did not consider whether a cause of action for false imprisonment based upon pure communication should be permitted even though a claim for defamation or any other tort save malicious prosecution would be prohibited by section 47(b). As we often have stated, cases are not authority for propositions not considered. (Amwest Surety Ins. Co. v. Wilson (1995) 11 Cal.4th 1243, 1268 [48 Cal.Rptr.2d 12, 906 P.2d 1112].)
Moreover, the cases predated the expansion of the privilege that began with Albertson v. Raboff, supra, 46 Cal.2d 375, and that led to the broad interpretation established in Silberg, supra, 50 Cal.3d 205, and other cases. The early cases upon which plaintiff relies were decided before this court explored the broad reach of the privilege established by section 47(b) and explained that it applies not only to defamation, as earlier had been understood, but to all tort actions that seek to impose liability based upon a covered communication, with the exception of malicious prosecution. As we have cautioned, the privilege cannot be defeated by providing a new label for the alleged wrong. (Rubin v. Green, supra, 4 Cal.4th at p. 1203.) [375]*375As discussed above, in Silberg, supra, 50 Cal.3d 205, and later cases, we explained that section 47(b) operates to bar civil liability for any tort claim based upon a privileged communication, with the exception of malicious prosecution, whose requirements include malice, lack of probable cause, and termination in the plaintiff’s favor. (Silberg, supra, 50 Cal.3d at pp. 215-216; see also Rubin v. Green, supra, 4 Cal.4th at p. 1194; Kimmel v. Goland, supra, 51 Cal.3d at p. 2090 As we explained, “[mjalicious prosecution actions are permitted because ‘[t]he policy of encouraging free access to the courts ... is outweighed by the policy of affording redress for individual wrongs when the requirements of favorable termination, lack of probable cause, and malice are satisfied.’ ” (Silberg, supra, 50 Cal.3d at p. 216.) Under plaintiff’s theory, however, we would be forced to abandon this well-settled rule and add the tort of false imprisonment as a further exception, even though proof of a termination in plaintiff’s favor would not be required. Plaintiff has not supplied an adequate justification for taking this step.
For all these reasons, the cases relied upon by plaintiff do not constitute authority for the proposition that, under the contemporary interpretation of section 47(b), an absolute privilege does not exist, shielding a citizen’s report to the police concerning suspected criminal activity of another person. (Accord, Beroiz v. Wahl, supra, 84 Cal.App.4th at pp. 495-496, fn. 6.)
Plaintiff also points to the decision of the Court of Appeal in DuLac v. Perma Trans Products, Inc. (1980) 103 Cal.App.3d 937, 941 [163 Cal.Rptr. 335]. In that case the Court of Appeal, reviewing the case on demurrer, determined that the plaintiff had failed to adequately allege a cause of action for false imprisonment but, relying on the early cases noted above, the court stated that providing false information to the police in bad faith in order to procure an arrest could form the basis for liability for false imprisonment. This decision is based on our early cases, does not discuss section 47(b), and does not consider how its conclusion possibly could be reconciled with our current view of the broad scope of the privilege established by that statute. (Accord, Beroiz v. Wahl, supra, 84 Cal.App.4th at pp. 495-496, fn. 6.)8
Plaintiff next contends that even if we conclude that section 47(b) generally provides an absolute privilege, section 47(b) should not be interpreted to bar liability when it is alleged that a business establishment’s communication to the police concerning suspected criminal behavior was motivated by racial or ethnic prejudice and therefore constituted unlawful discrimination by the business establishment in violation of the Unruh Civil Rights Act [376]*376(§51 et seq.), an enactment that provides for equal “accommodations, advantages, facilities, privileges, or services in all business establishments” without regard to characteristics such as race, ancestry, or place of national origin. (§ 51, subd. (b).) Although plaintiff alleged in her complaint that Cal Fed had denied her services on the basis of her race or ethnicity and that the branch where she presented the check had an informal policy of singling out persons of certain racial or ethnic backgrounds as “inherently suspicious,” plaintiff’s deposition testimony, which was introduced in connection with the summary judgment motion, demonstrates that plaintiff’s claim primarily was based on inferences plaintiff subjectively drew from her experience on the day she was detained, inferences that appear to have been refuted by the specific evidence Cal Fed presented with regard to its employee’s telephone conversations with Smith Barney and the police, and Cal Fed’s prompt efforts to end the police intervention once the mistake had been identified. Because our review of the record raises a serious question whether the evidence presented in support of and in opposition to the summary judgment motion was sufficient even to raise a triable issue of fact on the question whether Cal Fed or its employees were motivated by racial or ethnic prejudice in their treatment of plaintiff or followed a policy of singling out persons of certain races or ethnic backgrounds for discriminatory treatment, we have concluded that this is not an appropriate case in which to resolve the broad legal question whether proof that a business establishment has called for police assistance (or has a policy of calling for police assistance) based on racial or ethnic prejudice could give rise to liability under the Unruh Civil Rights Act notwithstanding the provisions of section 47(b). (See Cal. Rules of Court, rule 29(b)(3) [on review, this court “need not decide every issue the parties raise or the court specifies”].)
Because we conclude that judgment correctly was entered in Cal Fed’s favor on the basis of the privilege provided by section 47(b), we need not reach Cal Fed’s assertion that it is shielded under the immunity established by federal banking law. (See 31 U.S.C. § 5318(g).)
Ill
For the foregoing reasons, the judgment of the Court of Appeal is affirmed.
Kennard, J., Chin, J., and Moreno, J., concurred.
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