Granbury SNF LLC D/B/A Granbury Rehab & Nursing, Advanced HCS LLC D/B/A Advanced Healthcare Solutions, and Granbury Rehab & Nursing GS LLC v. Natalie Jackson

CourtCourt of Appeals of Texas
DecidedMarch 13, 2025
Docket02-24-00248-CV
StatusPublished

This text of Granbury SNF LLC D/B/A Granbury Rehab & Nursing, Advanced HCS LLC D/B/A Advanced Healthcare Solutions, and Granbury Rehab & Nursing GS LLC v. Natalie Jackson (Granbury SNF LLC D/B/A Granbury Rehab & Nursing, Advanced HCS LLC D/B/A Advanced Healthcare Solutions, and Granbury Rehab & Nursing GS LLC v. Natalie Jackson) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Granbury SNF LLC D/B/A Granbury Rehab & Nursing, Advanced HCS LLC D/B/A Advanced Healthcare Solutions, and Granbury Rehab & Nursing GS LLC v. Natalie Jackson, (Tex. Ct. App. 2025).

Opinion

In the Court of Appeals Second Appellate District of Texas at Fort Worth ___________________________ No. 02-24-00248-CV ___________________________

GRANBURY SNF LLC D/B/A GRANBURY REHAB & NURSING, ADVANCED HCS LLC D/B/A ADVANCED HEALTHCARE SOLUTIONS, AND GRANBURY REHAB & NURSING GS LLC, Appellants

V.

NATALIE JACKSON, Appellee

On Appeal from the 355th District Court Hood County, Texas Trial Court No. C2021152

Before Sudderth, C.J.; Womack and Wallach, JJ. Memorandum Opinion by Justice Womack MEMORANDUM OPINION

I. INTRODUCTION

Following a jury trial on Appellee Natalie Jackson’s unlawful retaliation claim

against Appellants Granbury SNF LLC d/b/a Granbury Rehab & Nursing, Advanced

HCS LLC d/b/a Advanced Healthcare Solutions, and Granbury Rehab & Nursing

GS LLC, the jury ruled in Jackson’s favor, awarding her certain compensatory

damages in the past and future and certain exemplary damages against each of

Appellants. On appeal, Appellants raise six issues challenging whether (1) there is

legally sufficient evidence that Granbury GS suspended or terminated Jackson,

(2) there is legally sufficient evidence to support the jury’s finding of mental anguish

damages in the past, (3) there is legally sufficient evidence to support the jury’s finding

of mental anguish damages in the future, (4) there is clear and convincing evidence of

reprehensible conduct by Appellants warranting exemplary damages, (5) the trial court

erred by awarding exemplary damages against each of Appellants, and (6) there is

legally sufficient evidence to support the trial court’s award of contingent appellate

attorney’s fees.

We will hold that Appellants have failed to preserve most of these issues.

Specifically, they have failed to preserve their first through third issues, their fourth

issue as to the exemplary damages awarded against Granbury SNF and Advanced

HCS, and their fifth issue. We will thus overrule those issues because they are not

preserved. We will address Appellants’ fourth issue as to the exemplary damages

2 awarded against Granbury GS and Appellants’ sixth issue, and we will overrule those

issues on the merits. Accordingly, we will affirm the trial court’s judgment.

II. BACKGROUND

A. Jackson’s Employment at Granbury Villa and Appellants’ Association with Granbury Villa

In 2020, Jackson was employed as a social worker at Granbury Villa, a skilled

nursing and rehabilitation center. Granbury GS was listed as Jackson’s employer on

her W-2. Advanced HCS oversaw the operation of Granbury Villa, and it employed

Sherri Mecaskey as its regional director of operations. Granbury SNF employed a

facility administrator to work at Granbury Villa, Kevin Willmeth, who also served as

the facility’s abuse coordinator. Jackson reported to Willmeth, and Willmeth reported

to Mecaskey.1

B. Jackson’s Report of and Investigation of Abuse at Granbury Villa

On the weekend of December 19–20, 2020, two certified nursing assistants

from a different facility filled in to work at Granbury Villa (the Visiting CNAs). On

December 22, the daughter of one of the residents reported to Jackson that the

Visiting CNAs had been “rough” with her mother. That same day, Jackson reported

those concerns to the facility’s director of nursing, Karen Morton, an employee of

1 Jackson testified that Willmeth was her “direct supervisor.”

3 Advanced HCS.2 Due to those concerns, Jackson was tasked with interviewing other

residents regarding potential abuse.

During her interviews—which occurred on December 22–23—eight residents

reported either being mistreated by the Visiting CNAs or seeing the Visiting CNAs

mistreat another resident. The allegations included the Visiting CNAs making fun of

a resident’s penis; being “very rough” with a resident; bruising a resident’s arm after

grabbing it to change the resident; refusing to change a resident after the resident

requested to be changed; screaming and yelling at a resident; being “very rough” with

and “hurting” a resident who had recently had back surgery; refusing to help change a

resident who had wet clothes; and bruising a resident’s hand while putting her to bed.

Jackson turned in her written abuse report to Morton on December 24. According to

Jackson, none of the residents who had reported the abuse had any history of making

false reports.

C. The Re-Interviewing of the Complaining Residents and Jackson’s Remark to Morton Regarding Another CNA

Following Jackson’s interviews, Willmeth and Mecaskey re-interviewed the

complaining residents. Based on those subsequent interviews, Willmeth and

Mecaskey believed that there were inconsistencies in what they had been told by the

residents and what was reported by Jackson. Willmeth and Mecaskey also thought

Jackson testified that Morton acted as the facility’s abuse coordinator when 2

Willmeth was gone. Willmeth was on vacation on December 22, although he returned to the facility that day after Mecaskey notified him of the allegations.

4 that Jackson had been biased in interviewing the residents, as Jackson had allegedly

asked the residents, “[W]hat did the two black girls do to you?”3 As explained by

Mecaskey, Jackson “was putting words in people’s mouth[s]” and “became

overzealous basically in the investigation.”

Willmeth and Mecaskey were also concerned about a statement Jackson made

to Morton on December 28 after a new CNA began working at the facility.

According to Morton, Jackson approached her about the new CNA and said, “They

can’t even get here on time. What are you doing bringing more in so they can abuse

our residents all night long like the other ones?” Morton viewed Jackson’s comment

as “highly offensive and unacceptable on many levels,” and she reported the comment

to Mecaskey.

D. The Written Disciplinary Memorandums Pertaining to Jackson, the December 29 Meeting to Discuss the Memorandums, Jackson’s December 29 Suspension, and Jackson’s December 30 Termination

Jackson was written-up by Mecaskey for her conduct during her interviews of

the residents. To that end, Mecaskey filled out an “Associate Disciplinary

Memorandum,”4 in which she stated, “Description of violation: Performance

Deficiencies that Jeopardize the operation of the community: During an investigation

tactics taken to obtain statements from residents and family members was conducted

3 The Visiting CNAs were both African American. 4 The memorandum was signed on December 29, 2020.

5 in a bias format which impeded the investigation.”5 Jackson was asked to sign the

disciplinary memorandum, and when she signed it, she left the following hand-written

comment,

Certainly would not want to jeopardize the operation of the community and it[’]s disturbing to see that[’]s how my actions are being viewed. I did not have any tactics during the investigation other than to follow protocol [and] the abuse questionnaire I was given. Absolutely no bias stance or opinion and I am sincerely taken [a]back by what has been said [and] written. I had no agenda or motives during my part . . . . This is a sad day in my career [and] I’m making this statement, “I am sad for what is stated in this document [and] what has been presented to me. It is not a reflection of my character or work ethic.[”]

Jackson was also written-up by Mecaskey for her December 28 statement to

Morton regarding the new CNA.

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Granbury SNF LLC D/B/A Granbury Rehab & Nursing, Advanced HCS LLC D/B/A Advanced Healthcare Solutions, and Granbury Rehab & Nursing GS LLC v. Natalie Jackson, Counsel Stack Legal Research, https://law.counselstack.com/opinion/granbury-snf-llc-dba-granbury-rehab-nursing-advanced-hcs-llc-dba-texapp-2025.