Goodrow v. Lane Bryant, Inc.

732 N.E.2d 289, 432 Mass. 165, 2000 Mass. LEXIS 397
CourtMassachusetts Supreme Judicial Court
DecidedJuly 31, 2000
StatusPublished
Cited by54 cases

This text of 732 N.E.2d 289 (Goodrow v. Lane Bryant, Inc.) is published on Counsel Stack Legal Research, covering Massachusetts Supreme Judicial Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Goodrow v. Lane Bryant, Inc., 732 N.E.2d 289, 432 Mass. 165, 2000 Mass. LEXIS 397 (Mass. 2000).

Opinion

Spina, J.

Kelli K. Goodrow (Goodrow) commenced a class action1 against Lane Bryant, Inc. (Lane Bryant), for failing to pay overtime compensation at the rate of one and one-half times her hourly rate for the hours she worked in excess of forty in any work week, contrary to G. L. c. 151, § 1A. She also sought individually triple damages under G. L. c. 151, § IB. After a jury-waived trial, a Superior Court judge found for Goodrow and awarded her damages in the amount of $3,773.58,2 plus interest, costs, and reasonable attorney’s fees. Lane Bryant appealed, claiming (1) Goodrow was exempt from the provisions of § 1A because she was a “bona fide executive”; (2) the judge’s method of calculating overtime compensation for Goodrow, a salaried employee, was incorrect; and (3) G. L. c. 151, §§ 1A and IB, are unconstitutionally vague as applied. We granted its application for direct appellate review. The judge further found, as a matter of discretion, that individually Goodrow was not entitled to triple damages. Goodrow appealed, claiming the judge lacked discretion to deny triple damages after finding a violation of § 1A. We granted her application for direct appellate review. We reverse the'judgment for Goodrow and affirm the judgment denying punitive damages.

1. Background facts. We summarize the facts found by the judge. Lane Bryant operates a nationwide chain of retail stores that sell clothing and related goods to larger women. Goodrow began working at the Lane Bryant store in the Greendale Mall in Worcester on November 9, 1993. After a brief period of training Goodrow was transferred to the Lane Bryant store in Auburn, where she remained until she resigned, on April 10, 1995.

On an average day, two or three employees worked in the Auburn store: a store sales manager, a cosales manager, and a [167]*167sales associate. Goodrow’s job title was “co-sales manager.” Store sales managers and cosales managers were paid on a weekly salary basis. Sales associates, who were generally part-time workers, were paid on an hourly basis. Goodrow never worked less than forty hours per week, and ordinarily worked forty-six to forty-seven hours per week. During holiday seasons, Goodrow worked an additional five to seven hours per week. Her initial salary was $320 per week. On March 6, 1994, Good-row’s pay was raised to $325 per week. On March 12, 1995, her pay was raised again to $342 per week.

Goodrow’s daily duties were as follows. She arrived at approximately 9:30 a.m., when she would turn on the cash registers, put cash in the registers, and examine the “register mail.” At 10 a.m. the store opened to customers. For the rest of the day she and the other employees performed retail sales work, including such tasks as waiting on and assisting customers, ringing up sales, setting up special promotional sales displays, replacing sold items on shelves, racks, or hangers, and keeping the store neat and presentable. Goodrow’s other duties included cleaning bathrooms, putting out trash, and providing on-the-job guidance and assistance to sales associates. At about 12:30 p.m. the part-time sales associate would go home and another cosales manager would arrive and stay until closing while Goodrow remained until 6:30 p.m. When Goodrow was the cosales manager who arrived at 12:30 p.m., she would stay until the store closing process was completed at about 9:30 p.m. The closing process included cleaning up the premises, vacuuming the floor, replacing light bulbs, washing mirrors, dusting, closing the cash registers, putting away the day’s receipts, making bank deposits, and locking the store for the night. Whenever Goodrow left the store her pocketbook and bags were checked by another employee pursuant to a company policy designed to minimize employee theft. Cosales managers such as Goodrow did not have authority to hire, fire, or discipline other employees.

During the period Goodrow worked in the Auburn store, the position of store sales manager was left unfilled on two occasions that lasted approximately four and ten weeks, respectively. Goodrow, the cosales manager with seniority on those occasions, assumed some of the responsibilities ordinarily held by the sales manager. Her assumption of those duties was unofficial and resulted in no increase in compensation. During those [168]*168two periods the Lane Bryant district manager visited the store more often, sometimes as many as three or four times each week.

Prior to the time of Goodrow’s employment cosales managers were paid on a salary basis plus some overtime. Then, in 1991, they were paid only straight salary with no overtime. The United States Department of Labor (DOL) investigated Lane Bryant’s overtime payment practices to determine whether they complied with the Federal Fair Labor Standards Act of 1938 (FLSA), 29 U.S.C. §§ 201-219. In November, 1992, one year before Goodrow joined Lane Bryant, the company reached an accord with the DOL. Under the terms of that agreement Lane Bryant was to “pay [its] co-managers on a fluctuating workweek basis” beginning November 15, 1992. That agreement further provided that, “in order to avoid weekly computations and to provide additional compensation, co-managers, in accordance with [Field Operations Handbook] § 32b04b(a),[3] will receive an extra half-time based on their salary divided by 40 hours.”

Goodrow testified that, at the time she was hired in 1993, the Lane Bryant district manager who interviewed her told her that she would receive eight dollars per hour, which “averaged out to $320 a week for forty hours,” and that, for all hours she worked in excess of forty, she would be paid at half of her hourly rate. On March 15, 1995, Goodrow signed a memorandum explaining the compensation scheme as it applied to her first pay raise. In pertinent part, the memorandum read:

[169]*169“As a Co-Sales Managers [szc] (‘CSM’) of Lane Bryant, you are an Exempt, Salaried associate. This means that you will be paid a weekly salary for hours worked each week. For all hours worked in excess of 40 per week, you will receive a supplemental rate of pay equal to one-half (.5) your regular rate of pay. . . . Please note that any benefits to which you may be entitled (sick, vacation, holiday, etc.) are paid based on a 40-hour week, or 8 hours per day.”

The memorandum also included the following example:

“Example (Based on 45 hour workweek): Your Personal Calculation:
$308.00 X 52 wks = $16,016.00 $325.60X52 = $16,931.20
$3.85 X 52 wks X 5 = $1,001.00 $4.07 X52X5 = $1,058.20

Goodrow resigned, voluntarily, on April 10.

2. “Bona fide executive” exemption. Lane Bryant argues that Goodrow was exempt from the overtime provisions of G. L. c. 151, § 1A, because she was a “bona fide executive” within the meaning of G. L. c. 151, § 1A (3), especially during the periods of time when she temporarily assumed the responsibilities of a store manager. Lane Bryant contends that, because neither the statute nor the corresponding regulations define “bona fide executive,” and absent any Massachusetts appellate decision construing the term, we should look to the ELSA and [170]*170the Federal regulations to determine whether Goodrow was an exempt employee.

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Bluebook (online)
732 N.E.2d 289, 432 Mass. 165, 2000 Mass. LEXIS 397, Counsel Stack Legal Research, https://law.counselstack.com/opinion/goodrow-v-lane-bryant-inc-mass-2000.