Glymph v. CT Corporation Systems

District Court, W.D. Washington·Decided January 22, 2025·No. 2:21-cv-01704·Unknown

Opinion

UNITED STATES DISTRICT COURT AT SEATTLE LAFFON GLYMPH, CASE NO. 2:21-cv-01704-JHC

ORDER GRANTING MOTION FOR Plaintiff, SUMMARY JUDGMENT v. CT CORPORATION SYSTEMS, and COMPUCOM SYSTEMS, INC.,

Defendants.

I INTRODUCTION This matter comes before the Court on Defendant CompuCom Systems. Inc.’s Motion for Summary Judgment. Dkt. # 95. CompuCom employed pro se Plaintiff Laffon Glymph. Glymph took a one-month leave in 2018 under the Family and Medical Leave Act (FMLA), 29 U.S.C. § 2601 and Washington Family Leave Act (WFLA), RCW § 49.78.1 See Dkts. # 96 at 46–47; # 97 at 53–54. After she returned, CompuCom terminated Plaintiff’s employment.

1The Court notes that since Glymph went on leave in 2018 the Washington Family Leave Act has been repealed and replaced with the Washington Paid Family Medical Leave Act, RCW § 50A.40, et seq. Plaintiff sued, claiming that the company violated the FMLA. Dkt. # 62. For the reasons below, the Court GRANTS CompuCom’s motion for summary judgment.2 II BACKGROUND On March 1, 2017, Glymph began working at eXcell, a division of CompuCom, as a Payroll Analyst. Dkt. # 96 at 6 ¶ 2. eXcell “plac[es] employees with other businesses and handl[es] payroll for those employees.” Id. at 7 ¶ 9. Many of Glymph’s duties were time sensitive; for example, she completed daily payroll onboarding for new employees. Id. This task had to be performed on time to allow new employees to “record their hours worked on the jobs at which they are placed.” Id. After a few months at eXcell, Glymph’s performance began to decline. Id. at 6 ¶¶ 3–6. Her work schedule required her to be in the office daily at 9:30 a.m. but she would regularly show up at 10:30 a.m. or later and would also leave early. Id. at 7 ¶ 11, 13–15. Managers from different companies complained to Brady Ruck, Glymph’s direct supervisor, that new employees could not input their work hours because Glymph had not completed the new employee onboarding. Id. at 6–7 ¶ 1, 9. Glymph’s tardiness also created “significant problems for eXcell’s corporate payroll team.” Id. at 7 ¶ 12. The corporate payroll team runs payroll every two weeks, and part of Glymph’s job as an analyst was to field questions from the team. Id. Because

2 On January 15, 2025, Glymph filed a document titled “Plaintiff’s Response to Defendant’s Motion for Summary Judgment.” Dkt. # 104. This document appears to supplement her response to CompuCom’s motion for summary judgment that she filed with the Court in December 2024. Dkt. # 98. On January 21, 2025, CompuCom filed a surreply, including a request to strike Glymph’s supplemental document. Under Local Rule 7(m), “[p]arties are expected to file accurate, complete documents, and the failure to do so may result in the court’s refusal to consider later filed corrections or additions to the record.” Because Glymph did not file a praecipe requesting that this document be considered with her opposition papers nor explained why the information in the document was not included with the original filing, the Court does not consider this supplemental document. Accordingly, the Court need not rule on CompuCom’s request to strike. Glymph “failed to arrive at work as scheduled by 9:30 a.m., and . . . rarely arrived at work before the 10:00 a.m. Wednesday deadline to submit payroll to the bank,” she was generally unavailable to answer questions or provide timely answers to questions. Id. at 8 ¶ 13. The

payroll team “often had to make assumptions about work she had performed.” Id. at 8 ¶ 13. This sometimes resulted in contractors being paid incorrectly. Id. Ruck counseled Glymph repeatedly about her attendance issues and the need for her to be, at a minimum, available on Wednesday mornings to answer the payroll team’s questions. Id. at 8 ¶ 14. But Glymph’s attendance and general work performance did not improve. Id. At the end of 2017, Ruck met with Glymph to discuss her annual performance review. Id. at 6 ¶ 5. They discussed her declining work performance and Glymph attributed her performance issues to a parasitic infection in her neck that she said she contracted by drinking tap water in Kansas. Id. at 6 ¶ 6. Later, when Ruck proposed that eXcell conduct an ergonomic assessment to help

her “safely and comfortably perform work,” Glymph stated that her neck was now fine. Id. at 6 ¶ 7. Glymph did not follow up with Ruck on issues with her neck. Id. On July 30, 2018, Ruck placed Glymph on a performance improvement plan (PIP) to last from July 30, 2018, to August 30, 2018. Id. at 8 ¶ 15, 17–26. The PIP detailed Glymph’s performance and attendance issues and laid out specific improvements that Ruck expected Glymph to make, including arriving to work on time. Id. at 8 ¶ 15; 17–21. When Ruck met with Glymph to deliver the PIP, she informed him that she could not meet the expectations laid out in the PIP because she was taking care of her aunt who had been stabbed in the leg. Id. She did not inform Ruck when the stabbing occurred or when her aunt would be sufficiently recovered to allow Glymph to come into work on time. Id. The day after Ruck delivered the PIP to Glymph,

she emailed Ruck saying that her work performance was affected by an “unexpected health matter that arose at the end of 2017.” Id. at 8 ¶ 17. Due to scheduling issues, they did not meet until September 17, 2018, to discuss the PIP. Id. at 9 ¶¶ 20–21. Glymph did not commit to improving her work performance and she accused other eXcell employees of accessing the payroll software “to undo . . . her timely work in setting up contractor payroll onboarding.” Id.

at 9 ¶ 21. Glymph refused to sign the updated PIP and asserted that her performance issues were because of a “critical health condition.” Id. at 9 ¶ 22, 27–37. After her meeting with Ruck, Glymph did not abide by the PIP and would routinely come into the office after 10:00 a.m. Id. at 10, 19 ¶ 24. Glymph also became “hostile and confrontational” with Ruck and other eXcell employees, and “lashed out” when other members of her department asked about the status of her projects. Id. at 10 ¶ 24. On October 15, 2018, Glymph went on a month-long FMLA and WFLA leave for dental issues. Dkt. # 97 at 16–17, 53. AbsenceOne, CompuCom’s third-party benefits administrator at first approved and then later denied Glymph’s request for short-term disability benefits. Id. at

36–39, 53–54. After Glymph appealed AbsenceOne’s denial, she was again approved for short- term disability benefits. Id. When Glymph returned to work from leave, she accused Ruck of having “zero empathy” and viewing “people as a bunch of numbers.” Dkt. # 96 at 10 ¶ 26. Ruck observed Glymph several times “screaming at [the] third-party administrator over the phone while she was at work.” Id. at 10 ¶ 26. Glymph also asserted that someone had accessed the company’s computer system to alter her paid time off (PTO) balance. Id. On November 26, 2018, CompuCom terminated Glymph’s employment. Id. at 11 ¶ 28, 46–47. CompuCom moves for summary judgment seeking dismissal of Glymph’s claims. Dkt. # 95 at 18. It argues that no evidence shows that it willfully violated Glymph’s rights under the FMLA. Id. at 16. It also says that no genuine issue of material facts exists for Glymph’s state-

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