Gen Digital, Inc. v. Sycomp, a Technology Company, Inc.

CourtDistrict Court, N.D. California
DecidedJanuary 6, 2025
Docket3:24-cv-04106
StatusUnknown

This text of Gen Digital, Inc. v. Sycomp, a Technology Company, Inc. (Gen Digital, Inc. v. Sycomp, a Technology Company, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gen Digital, Inc. v. Sycomp, a Technology Company, Inc., (N.D. Cal. 2025).

Opinion

1 2 3 4 5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE NORTHERN DISTRICT OF CALIFORNIA 7 8 GEN DIGITAL, INC., Case No. 24-cv-04106-CRB

9 Plaintiff,

ORDER GRANTING MOTIONS TO 10 v. DISMISS COUNTS TWO, THREE, FOUR, AND FIVE OF FIRST 11 SYCOMP, A TECHNOLOGY AMENDED COMPLAINT COMPANY, INC., et al., 12 Defendants. 13 14 Plaintiff Gen Digital (formerly known as Symantec) sues Defendants Sycomp, a 15 Technology Company and North American Systems International for breach of contract. 16 Plaintiff alleges that it entered into separate written agreements with each Defendant under 17 which Defendants would provide IT-related services and promised to indemnify Plaintiff 18 in the event that those services infringed on any third party’s intellectual property rights. 19 Plaintiff, now on the hook for copyright infringement, seeks indemnification from 20 Defendants under several alternate theories: breach of its written contracts with Sycomp 21 (count one) and NASI (count three), breach of its written contracts as orally amended with 22 Sycomp (count two) and NASI (count four), and breach of a partly oral and partly written 23 contract among all three parties—plus another IT company, Terix—that Plaintiff calls the 24 “Solaris Patching Agreement” (count five). Sycomp moves to dismiss counts two and 25 five, while NASI moves to dismiss counts three, four, and five. 26 The Court finds this matter suitable for resolution without a hearing pursuant to 27 Local Civil Rule 7-1(b) and GRANTS both motions in full without leave to amend. 1 I. BACKGROUND 2 At the pleading stage, the Court accepts as true all factual allegations in the 3 amended complaint. Cruz v. Beto, 405 U.S. 319, 322 (1972). The Court finds that two 4 additional documents—Sycomp’s Product Purchase Agreement, or PPA, (dkt. 46, Ex. A), 5 and NASI’s Service Delivery Agreement, or SDA (dkt. 22-1)—are incorporated by 6 reference. See Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 1002 (9th Cir. 2018). 7 A. The Relevant Players 8 Plaintiff is a software company now known as Gen Digital, though it was called 9 “Symantec” during most of the events giving rise to this litigation. Am. Compl. (dkt. 42) 10 ¶¶ 3–4, 10. Defendants Sycomp and North American are companies that provided IT- 11 related services to Plaintiff starting in 2010 and 2012, respectively. Id. ¶¶ 6–7, 12, 17–18. 12 Plaintiff entered written contracts with Sycomp and NASI. See PPA, SDA. Under 13 these written contracts, Sycomp was to provide various software and hardware support and 14 consulting services, PPA § 4.1, Ex. D, and NASI was to provide on-site hardware 15 maintenance and remote (by phone) software technical support, SDA §§ 2.9–2.10, 2.13, 16 3.0–3.4. Both contracts contained indemnification provisions that required Defendants to 17 indemnify Plaintiff against claims that their products or services infringed upon or 18 misappropriated third parties’ intellectual-property rights. PPA § 9.2; SDA § 13.0. Both 19 contracts also contained integration clauses. PPA § 11.17; SDA § 17.9. The clause in 20 Sycomp’s contract (but not in North American’s) precludes any modifications to the 21 contract other than those reduced to a written amendment signed by both parties. PPA 22 § 11.17. 23 Defendants were not the only companies that provided IT-related services to 24 Plaintiff. From 2007 onward, Plaintiff outsourced its IT maintenance to Hewlett Packard 25 Enterprise Services (HPES). Am. Compl. ¶ 10. As part of its contract with HPES, 26 Plaintiff agreed to indemnify HPES against certain legal actions. Id. ¶ 11. HPES, for its 27 part, helped Plaintiff maintain its software for operating systems like Solaris (which has 1 Plaintiff, looking for a cheaper alternative to Oracle’s expensive IT-maintenance 2 services for Solaris operating systems, reached out to its contacts at Sycomp. Id. ¶ 17. 3 Sycomp, in turn, referred Plaintiff to Terix, another IT company, in February 2013. Id. 4 ¶ 24. A Sycomp representative, Caron Rakich, told Plaintiff that Terix could provide 5 “patches”1 for Solaris operating systems. Id. (“Terix can 100% patch any Sun devices 6 under their support up to Solaris Version 10”). Around the same time, NASI also 7 recommended that Plaintiff obtain Solaris patches from Terix. Id. ¶¶ 18, 25. 8 Based on Sycomp’s referral and NASI’s recommendation, Plaintiff reached out to 9 Terix to obtain Solaris patches. Id. ¶ 25. Over multiple phone calls and emails, a Terix 10 representative assured Plaintiff’s employees that Terix had the necessary licenses for its 11 Solaris patches. Id. ¶¶ 26–29. Plaintiff does not allege that either Sycomp or NASI 12 represented that Terix had these licenses. And while Plaintiff does allege that Sycomp and 13 NASI were “aware of” Terix’s representations “at the time they were made” but “never 14 repudiated, contradicted, or even questioned them,” Plaintiff never alleges a factual basis 15 for this—for instance, that Sycomp or NASI representatives were on the phone calls or 16 email chains where Terix discussed its licenses. Id. ¶¶ 27, 29. 17 Ultimately, in March 2013, Sycomp (purportedly “in partnership with Terix and 18 NASI”) sent Plaintiff a quote for “renewal of maintenance for assorted server and storage 19 equipment.” Id. ¶ 30. This quote states that its terms are “subject to Symantec/NASI/ 20 Sycomp Master Agreement.” Id. Rakich also sent Plaintiff an email stating that the SDA 21 constitutes “the fully executed terms and conditions which [Sycomp is] able to operate 22 under with NASI/Terix.” Id. ¶ 31 (alteration in original). Plaintiff alleges that NASI was 23 “aware of” these representations and did not “repudiate[], contradict[], or even question[]” 24 them—though once again, Plaintiff does not provide a factual basis for this. Id. 25 In April 2013, Plaintiff issued a purchase order to Sycomp, the funds from which it 26 understood would be shared between Sycomp, NASI, and Terix. Id. ¶¶ 34, 39. Plaintiff 27 1 alleges that it intended this purchase order to be an acceptance of Defendants’ offer to have 2 Terix “obtain the Solaris Patches” and Sycomp and NASI “assist in obtaining the patches 3 from Terix and act as liaisons … to facilitate the installation of the Solaris Patches.” Id. 4 ¶ 38. So, Plaintiff alleges, “Terix provided Symantec with the Solaris Patches,” and 5 Sycomp and NASI acted “in concert with Terix” by “communicat[ing] with Symantec to 6 assist in the delivery of the Solaris Patches and oversee the process by which Symantec 7 could request and receive Solaris Patches from Terix.” Id. ¶ 40. Plaintiff describes this 8 framework as the “Solaris Patching Agreement”—a “partly oral and partly written” four- 9 party agreement between itself, Sycomp, NASI, and Terix. Id. ¶ 41. 10 Also in April 2013, Plaintiff asked Rakich to “provide … the Terms and Conditions 11 that we are operating under with the [Terix] contract,” specifically asking for the 12 indemnification clauses. Id. ¶ 45. Rakich responded by identifying section 13 of the SDA 13 and section 9.1 of the PPA. Id. ¶¶ 46–47. Rakich forwarded Plaintiff’s email to NASI and 14 Terix asking which company was responsible for indemnification, but Plaintiff does not 15 allege that either responded. Id. ¶ 46. 16 B. The Intellectual-Property Lawsuits 17 In July 2013, Oracle sued Terix for alleged unauthorized use of Oracle’s software 18 and software support materials, including Solaris operating system patches. Id. ¶ 50; see 19 also Compl., Oracle Am., Inc. v. Terix Computer Co., Case No. 13-cv-3385-PSG (N.D. 20 Cal. July 19, 2023). This case culminated in a stipulated judgment whereby Terix would 21 pay Oracle $57.7 million for copyright infringement and various other claims. Am. 22 Compl. ¶ 56.

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Gen Digital, Inc. v. Sycomp, a Technology Company, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/gen-digital-inc-v-sycomp-a-technology-company-inc-cand-2025.