Fredy Sosa v. Onfido, Inc.

8 F.4th 631
CourtCourt of Appeals for the Seventh Circuit
DecidedAugust 11, 2021
Docket21-1107
StatusPublished
Cited by73 cases

This text of 8 F.4th 631 (Fredy Sosa v. Onfido, Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals for the Seventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fredy Sosa v. Onfido, Inc., 8 F.4th 631 (7th Cir. 2021).

Opinion

In the

United States Court of Appeals For the Seventh Circuit ____________________ No. 21-1107 FREDY SOSA, Plaintiff-Appellee,

v.

ONFIDO, INC., Defendant-Appellant. ____________________

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:20-cv-04247 — Marvin E. Aspen, Judge. ____________________

ARGUED MAY 27, 2021 — DECIDED AUGUST 11, 2021 ____________________

Before KANNE, SCUDDER, and KIRSCH, Circuit Judges. KIRSCH, Circuit Judge. Plaintiff Fredy Sosa, a user of the marketplace application OfferUp, registered his identity to become a verified user on the app. The verification process involved using the app’s TruYou feature with technology provided by defendant Onfido, Inc. Sosa has since sued On- fido under the Illinois Biometric Information Privacy Act al- leging that the TruYou feature used facial recognition tech- nology to collect his biometric identifiers without his consent. 2 No. 21-1107

The merits of Sosa’s BIPA claim are not at issue at this early stage. This appeal instead concerns whether Sosa may con- tinue litigating his action against Onfido in federal court. On- fido argues that this case belongs in arbitration because it is entitled to enforce an arbitration clause in the Terms of Ser- vice contract between Sosa and OfferUp. Though Onfido is not a party to the Terms of Service, it argues that it is entitled to enforce the arbitration clause under three separate non- party contract enforcement theories: third-party beneficiary, agency, and equitable estoppel. Adding another layer to this dispute, this appeal presents a choice-of-law question. Be- cause the Terms of Service has a Washington choice-of-law provision, Onfido argues that Washington law, rather than Il- linois law, must be applied to determine its enforcement rights under the contract. The district court rejected each of Onfido’s nonparty con- tract enforcement theories and denied Onfido’s motion to compel individual arbitration. On the choice-of-law issue, it held that Onfido failed to establish that there was an outcome- determinative difference between Illinois and Washington law, and since Onfido articulated no difference between the two, it applied Illinois law—the law of the forum state—to determine Onfido’s right to enforce the arbitration clause. In so doing, the district court held that Onfido failed to establish that it was a third-party beneficiary of the Terms of Service or that it could otherwise enforce the contract’s arbitration pro- vision either as an agent of OfferUp or on equitable estoppel grounds. We agree with the district court in all respects. In the dis- trict court proceedings, Onfido never suggested any differ- ence between Illinois and Washington law, and the district No. 21-1107 3

court thus properly applied Illinois law. Further, nothing in the Terms of Service designate Onfido as a third-party bene- ficiary of that contract, and the record is devoid of evidence establishing that Onfido is an agent of OfferUp, or that Sosa should be equitably estopped from contesting Onfido’s right to enforce the arbitration provision. Because Onfido failed to establish any right to enforce the arbitration provision as a nonparty to the Terms of Service, we affirm the district court’s denial of Onfido’s motion to compel individual arbitration. I Onfido provides biometric identification software that is incorporated into its customers’ products and mobile apps with the purpose of verifying users’ identities. Onfido part- nered with OfferUp—an online marketplace where consum- ers buy and sell goods—to verify users’ identities through its software. Fredy Sosa verified his identity with OfferUp using the technology provided by Onfido—the app’s TruYou fea- ture. To complete the verification process, Sosa uploaded a photograph of his driver’s license and a photograph of his face. Sosa alleges that Onfido then used biometric identifica- tion technology without his consent to extract his biometric identifiers and compare the two photographs. Sosa brought class action claims against Onfido under the Illinois Biometric Information Privacy Act stemming from these allegations. Sosa first filed his BIPA class action against Onfido in Illi- nois state court, but Onfido removed the case to federal court on diversity jurisdiction grounds and under the Class Action Fairness Act. Once in federal court, Onfido moved to stay the case and to compel individual arbitration based on an arbitra- tion provision in OfferUp’s Terms of Service that Onfido ar- gues it is entitled to enforce. 4 No. 21-1107

Sosa agreed to OfferUp’s Terms of Service when he regis- tered with the app and each time he logged in. The Terms of Service designate that the contract is between Sosa and Of- ferUp. In bold, the first paragraph of the agreement states that it includes “a mandatory arbitration provision and class ac- tion waiver provision, which affect your [Sosa’s] rights about how to resolve any dispute with OfferUp, Inc.” R. 23 at 13 (caps omitted). The mandatory arbitration provision states that the provision extends to “any and all disputes” between Sosa and OfferUp related to the Terms of Service, id. at 35 (caps omitted), and that both Sosa and OfferUp agreed to have any disputes between them resolved through arbitration instead of court: [Y]ou and OfferUp agree (1) to waive your and OfferUp’s respective rights to have any and all Disputes arising from or related to these Terms, the OfferUp Service or the Materials, resolved in a court, and (2) to waive your and OfferUp’s re- spective rights to a jury trial. Instead, you and OfferUp agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with re- viewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court). Id. at 35–36. 1

1The Terms of Service exempt a subset of disputes from arbitration, none of which are applicable here. R. 23 at Ex. A § 20(A). No. 21-1107 5

Onfido is not named in the Terms of Service, but the agree- ment does identify Onfido’s software—the TruYou feature— in section 4. That section provides in relevant part: If you [Sosa] choose to use the TruYou feature, you represent and warrant to us [OfferUp] that (a) any personal identification document that you provide to us is an unaltered and accurate image of your government-issued personal identification document that is without error, and (b) that you have all necessary permissions to provide such personal identification docu- ments to us and your provision of such personal identification documents to us will not violate any law or regulation or cause us to be subject to any investigation, prosecution or legal action. DO NOT USE THIS FEATURE IF THE FOREGOING IS NOT TRUE. Id. at 18. Beyond section 4’s limitations on Sosa’s use of the TruYou feature, the contract also generally prohibits users from using the OfferUp service to “post, upload to, transmit, distribute … disclose, or otherwise, publish” any content that “may ex- pose OfferUp, Users or others to harm or liability.” Id. at 25. Meanwhile, the agreement authorizes OfferUp to “disclose [users’] photo identification document[s] or certain personal information [they] provide to [OfferUp’s] third-party service providers.” Id. at 18–19. The agreement additionally limits any liability of “OfferUp” and “OfferUp providers” arising out of or connected with the OfferUp service’s use. Id. at 33 (caps omitted). OfferUp providers are defined to include “af- filiates [and] licensors.” Id. at 31 (caps omitted). 6 No. 21-1107

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